---
title: nps.today Reviews
meta_title: 'nps.today Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how nps.today works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# nps.today Reviews
**Vendor:** nps.today  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About nps.today
We are software and customer satisfaction management experts. We provide plug & play solutions to make customer experience and relationship improvements simple, easy, and part of daily work. Our mission is that every organization should be able to measure, understand and act on customer experience with a simple and easy-to-implement solution.



## nps.today Pros & Cons
**What users like:**

- Users enjoy the **easy setup** of nps.today, completing initial configuration in under 15 minutes for quick campaign launches. (1 reviews)
- Users find the **easy setup process** of nps.today quick and efficient for launching feedback campaigns. (1 reviews)

**What users dislike:**

- Users report **data inconsistency** issues with nps.today, noting missing feedback forms and incorrect reports. (1 reviews)
- Users report an **inadequate feedback mechanism** on nps.today, leading to missing forms and incorrect reports. (1 reviews)

## nps.today Reviews
  ### 1. Easy 15-Minute Setup, but Some Customers Missed Forms and Reports Were Off

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ganesh G. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2026

**What do you like best about nps.today?**

It’s was easy to set up and launch. Initial setup took less than 15 minutes and we were ready to launch first campaign for feedback collection

**What do you dislike about nps.today?**

Upon follow-up with customer, we came to know that few customers did not get feedback form and their where multiples cases where reports were incorrect

**What problems is nps.today solving and how is that benefiting you?**

Getting to know what our customers thinks about our product and features from to time is crucial and helps us in correcting the velocity of feature release and bug fixes



- [View nps.today pricing details and edition comparison](https://www.g2.com/products/nps-today/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+23%3A44%3A57+-0500&secure%5Bsession_id%5D=94074aff-2929-49ea-b39d-cd8154ada660&secure%5Btoken%5D=b5ec321ede27c3f2c73aaa28de5783820b7281e5f828d0a88afe0ce7ab66bdf1&format=llm_user)

## nps.today Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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