# Norton Small Business Reviews
**Vendor:** Gen Digital  
**Category:** [Antivirus Software](https://www.g2.com/categories/antivirus)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 204
## About Norton Small Business
Norton Internet Security software protects your PC with antivirus and antispam technologies.



## Norton Small Business Pros & Cons
**What users like:**

- Users find Norton Antivirus **affordable** , making it a great choice for small business cybersecurity needs. (1 reviews)
- Users find the **ease of installation and use** of Norton Antivirus to be a significant advantage for their needs. (1 reviews)
- Users find the **easy installation** of Norton Antivirus convenient, making it accessible for any small business. (1 reviews)

**What users dislike:**

- Users often face **unstable connection** issues with Norton Antivirus VPN, causing frustration during usage. (1 reviews)

## Norton Small Business Reviews
  ### 1. Best Antivirus with many features.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jabed H. | Assistant General Manager-IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2023

**What do you like best about Norton Small Business?**

Centralized device management dashboard is much easier now. I can see the security status of all employee devices (PCs, Macs, and mobile) from a single place without needing deep technical skills.

**What do you dislike about Norton Small Business?**

Please reduce the CPU and RAM consumption during full time systems scans.

**What problems is Norton Small Business solving and how is that benefiting you?**

Personal security, along with the overall safety of our organization's computers.  Ensure every computer is scanned correctly when startup and update the definition regularly.

  ### 2. Prevent External Spam by Enabling Endless Norton Pop-Ups

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jared S. | IDS, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2026

**What do you like best about Norton Small Business?**

Norton provides reliable virus scans for your computer

**What do you dislike about Norton Small Business?**

They are constantly trying to upsell you on features that you don't need. What good is a software that claims to prevent pop-ups when it creates more pop-ups than it blocks? There's no way to turn these off and when I asked customer service about it, they suggested I "ignore those offers"

**What problems is Norton Small Business solving and how is that benefiting you?**

Virus prevention

  ### 3. False Scans and Misleading Prompts Undercut an Otherwise Useful Multi-Device VPN

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Norton Small Business?**

I love the fact that multiple devices can be covered under a single account and that a VPN is provided.

**What do you dislike about Norton Small Business?**

False scans are run, the prompts make it seem like you are able to do something to fix them but then the system just tries to sell you upgrades.

**What problems is Norton Small Business solving and how is that benefiting you?**

A VPN is imperative in my line of work. It provides me peace of mind.

  ### 4. Sufficient cybersecurity for my small business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Daniel N. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Norton Small Business?**

Norton's suite of cybersecurity tools is pretty easy to install and use, and it's affordable for my small business.

**What do you dislike about Norton Small Business?**

The VPN sometimes gives me problems connecting.

**What problems is Norton Small Business solving and how is that benefiting you?**

I need a solution to keep my business safe from hackers, viruses and malware.

  ### 5. Good product, fraudulent company and business practices

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about Norton Small Business?**

The product itself works well and has many helpful features albeit quite expensive if you want to use it all

**What do you dislike about Norton Small Business?**

- Charged me twice for the same plan and because I only caught it 3 months later, they wouldn't offer a refund. Support literally said this: "As I can check, you have been double charged for the same subscription twice from your end...." and STILL wouldn't refund 
- When I asked to make sure that my subscription is cancelled and not automatically renewed, this is what support said: "...best I can do for you and I will also disable your automatic renewal so that you will not be charged further for the same"  - Needless to say, I was charged AGAIN upon renewal.

This company has fraudulent business practices and is trying to steal money from customers with the hope that it slips their attention or that they wouldn't spend time getting back ~$100. 

Stay away

**What problems is Norton Small Business solving and how is that benefiting you?**

provides malware scan and the VPN is helpful as well

  ### 6. Norton Anti-Virus engine is a power hog and essentially useless

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jim B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Norton Small Business?**

Management console is about the only good thing

**What do you dislike about Norton Small Business?**

The engine takes up significant resources, yet does not perform neccesary protection and let's malware right through.

**What problems is Norton Small Business solving and how is that benefiting you?**

Does nothing to stop virus incursions,

  ### 7. Best Experience on Norton

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Norton Small Business?**

Norton Antivirus boasts a stellar cybersecurity reputation, potent malware defense, and user-friendly interface. The regular updates stay ahead of emerging threats and also it offers 100% protection against all types of malware

**What do you dislike about Norton Small Business?**

The system scans exhibit a slight slowdown in performance.

**What problems is Norton Small Business solving and how is that benefiting you?**

Norton 360 offers comprehensive security beyond basic antivirus protection. It encompasses a variety of features safeguarding your devices, online privacy, and identity from diverse cyber threats. Additionally, it offers a tailored plan for gamers, enhancing gaming performance and experience on your device.

  ### 8. Reliable Protection and Peace of Mind: A Norton Antivirus Honest Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsha S. | Quality Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about Norton Small Business?**

The user interface, ease of usage, speed of the scanning time, the quick and smart latest updates, OS compatibility, interactive pricing model

**What do you dislike about Norton Small Business?**

I don't have any specific stufft to mention that I dislike about Norton

**What problems is Norton Small Business solving and how is that benefiting you?**

First thing is web security and Norton solved it. The second one is malicious attacks which is also handled by Norton. Also the low CPU usage as well.

  ### 9. Adequate Protection but too much upselling

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jennifer L. | Customer Service Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Norton Small Business?**

It's usually good detection of viruses and does a thorogh scan.

**What do you dislike about Norton Small Business?**

There's so much upselling, even when you go to the website for help it's ad after ad.

**What problems is Norton Small Business solving and how is that benefiting you?**

Protecting documents needed for my business.

  ### 10. Best Antivirus that I used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubhanshu M. | Account Manager (Client & Delivery), Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Norton Small Business?**

Provided the best security with advanced version Antivirus, Used it many times. An instant removal of malware, Blocking irrelevant websites and spam. I might consider this one of the best Antivirus.

**What do you dislike about Norton Small Business?**

As time passed, the features and price of this antivirus increased, which has given users a headache whether or not to purchase the full advanced version with almost the same features.

**What problems is Norton Small Business solving and how is that benefiting you?**

It has given various benefits in the past as it is secured from harmful spam, Malicious websites, malware and Trozens, giving me a peaceful and secure internet connection.


## Norton Small Business Discussions
  - [What is the best way to update Norton 360 software on your computer?](https://www.g2.com/discussions/35802-what-is-the-best-way-to-update-norton-360-software-on-your-computer) - 1 comment

- [View Norton Small Business pricing details and edition comparison](https://www.g2.com/products/gen-digital-norton-small-business/reviews/norton-small-business-review-54199?section=pricing&secure%5Bexpires_at%5D=2026-05-20+11%3A15%3A53+-0500&secure%5Bsession_id%5D=4173da31-e3b6-49bd-b050-8b0a788bd9fe&secure%5Btoken%5D=b3ee7fc96630de26d400810f36e87d8834a30c53bf258b63744bf6dca992bb96&format=llm_user)

## Norton Small Business Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

## Top Norton Small Business Alternatives
  - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,040 reviews)
  - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - 4.6/5.0 (936 reviews)
  - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (783 reviews)

