Norton Small Business

By Gen Digital

4.1/5(204)
4.1 out of 5 stars

How would you rate your experience with Norton Small Business?

Norton Small Business Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Norton Small Business affordable and appreciate its ease of installation and use for effective cybersecurity. (1 mentions)
Users appreciate the centralized device management of Norton Small Business, enabling easy monitoring of all employee devices. (1 mentions)
Users find Norton Small Business to be easy to install and use, making it a great choice for small businesses. (1 mentions)
Users find the easy installation of Norton Small Business appealing, enhancing its usability and affordability for small businesses. (1 mentions)
Users report high CPU usage during scans with Norton Small Business, impacting system performance significantly. (1 mentions)
Users report performance issues with Norton Small Business, particularly concerning high CPU and RAM usage during scans. (1 mentions)
Users often experience slow scanning with Norton Small Business, leading to frustration and reduced system performance. (1 mentions)
Users report experiencing unstable connection issues with the VPN, affecting their ability to stay connected. (1 mentions)

Top Pros or Advantages of Norton Small Business

Top Cons or Disadvantages of Norton Small Business

Norton Small Business Reviews (204)

Reviews

Norton Small Business Reviews (204)

4.1
204 reviews
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Jabed H.
JH
Jabed H.
Assistant General Manager-IT
Mid-Market (51-1000 emp.)
"Best Antivirus with many features."
4.5/5
What do you like best about Norton Small Business?

Centralized device management dashboard is much easier now. I can see the security status of all employee devices (PCs, Macs, and mobile) from a single place without needing deep technical skills. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

Please reduce the CPU and RAM consumption during full time systems scans. Review collected by and hosted on G2.com.

Jared S.
JS
Jared S.
IDS
Small-Business (50 or fewer emp.)
"Prevent External Spam by Enabling Endless Norton Pop-Ups"
0/5
What do you like best about Norton Small Business?

Norton provides reliable virus scans for your computer Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

They are constantly trying to upsell you on features that you don't need. What good is a software that claims to prevent pop-ups when it creates more pop-ups than it blocks? There's no way to turn these off and when I asked customer service about it, they suggested I "ignore those offers" Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"False Scans and Misleading Prompts Undercut an Otherwise Useful Multi-Device VPN"
2.5/5
What do you like best about Norton Small Business?

I love the fact that multiple devices can be covered under a single account and that a VPN is provided. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

False scans are run, the prompts make it seem like you are able to do something to fix them but then the system just tries to sell you upgrades. Review collected by and hosted on G2.com.

DN
Daniel N.
Consultant
Small-Business (50 or fewer emp.)
"Sufficient cybersecurity for my small business"
3.5/5
What do you like best about Norton Small Business?

Norton's suite of cybersecurity tools is pretty easy to install and use, and it's affordable for my small business. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The VPN sometimes gives me problems connecting. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Good product, fraudulent company and business practices"
0/5
What do you like best about Norton Small Business?

The product itself works well and has many helpful features albeit quite expensive if you want to use it all Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

- Charged me twice for the same plan and because I only caught it 3 months later, they wouldn't offer a refund. Support literally said this: "As I can check, you have been double charged for the same subscription twice from your end...." and STILL wouldn't refund

- When I asked to make sure that my subscription is cancelled and not automatically renewed, this is what support said: "...best I can do for you and I will also disable your automatic renewal so that you will not be charged further for the same" - Needless to say, I was charged AGAIN upon renewal.

This company has fraudulent business practices and is trying to steal money from customers with the hope that it slips their attention or that they wouldn't spend time getting back ~$100.

Stay away Review collected by and hosted on G2.com.

Jim B.
JB
Jim B.
President
Small-Business (50 or fewer emp.)
"Norton Anti-Virus engine is a power hog and essentially useless"
0/5
What do you like best about Norton Small Business?

Management console is about the only good thing Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The engine takes up significant resources, yet does not perform neccesary protection and let's malware right through. Review collected by and hosted on G2.com.

Aman M.
AM
Aman M.
Small-Business (50 or fewer emp.)
"Best Experience on Norton"
5/5
What do you like best about Norton Small Business?

Norton Antivirus boasts a stellar cybersecurity reputation, potent malware defense, and user-friendly interface. The regular updates stay ahead of emerging threats and also it offers 100% protection against all types of malware Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The system scans exhibit a slight slowdown in performance. Review collected by and hosted on G2.com.

Harsha S.
HS
Harsha S.
Quality Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable Protection and Peace of Mind: A Norton Antivirus Honest Review"
5/5
What do you like best about Norton Small Business?

The user interface, ease of usage, speed of the scanning time, the quick and smart latest updates, OS compatibility, interactive pricing model Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

I don't have any specific stufft to mention that I dislike about Norton Review collected by and hosted on G2.com.

JL
Jennifer L.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Adequate Protection but too much upselling"
2.5/5
What do you like best about Norton Small Business?

It's usually good detection of viruses and does a thorogh scan. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

There's so much upselling, even when you go to the website for help it's ad after ad. Review collected by and hosted on G2.com.

Shubhanshu M.
SM
Shubhanshu M.
Account Manager (Client & Delivery)
Small-Business (50 or fewer emp.)
"Best Antivirus that I used"
4.5/5
What do you like best about Norton Small Business?

Provided the best security with advanced version Antivirus, Used it many times. An instant removal of malware, Blocking irrelevant websites and spam. I might consider this one of the best Antivirus. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

As time passed, the features and price of this antivirus increased, which has given users a headache whether or not to purchase the full advanced version with almost the same features. Review collected by and hosted on G2.com.

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Norton Small Business
4.1/5(204)