Norton Small Business Reviews & Product Details

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Pricing

Pricing provided by Norton Small Business.

Small Business

$99.99
per year

User Insights

Average based on 204 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Norton Small Business Reviews (8)

Reviews

Norton Small Business Reviews (8)

4.1
204 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive protection offered by Norton Antivirus, highlighting its ability to effectively block malware and provide real-time security updates. Many appreciate the clean user interface and the software's seamless operation in the background, although some note that it can be a resource hog, impacting system performance during scans.

Pros & Cons

Generated from real user reviews
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Jared S.
JS
Jared S.
IDS
Small-Business (50 or fewer emp.)
"Prevent External Spam by Enabling Endless Norton Pop-Ups"
0/5
What do you like best about Norton Small Business?

Norton provides reliable virus scans for your computer Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

They are constantly trying to upsell you on features that you don't need. What good is a software that claims to prevent pop-ups when it creates more pop-ups than it blocks? There's no way to turn these off and when I asked customer service about it, they suggested I "ignore those offers" Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
UV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Good product, fraudulent company and business practices"
0/5
What do you like best about Norton Small Business?

The product itself works well and has many helpful features albeit quite expensive if you want to use it all Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

- Charged me twice for the same plan and because I only caught it 3 months later, they wouldn't offer a refund. Support literally said this: "As I can check, you have been double charged for the same subscription twice from your end...." and STILL wouldn't refund

- When I asked to make sure that my subscription is cancelled and not automatically renewed, this is what support said: "...best I can do for you and I will also disable your automatic renewal so that you will not be charged further for the same" - Needless to say, I was charged AGAIN upon renewal.

This company has fraudulent business practices and is trying to steal money from customers with the hope that it slips their attention or that they wouldn't spend time getting back ~$100.

Stay away Review collected by and hosted on G2.com.

Jim B.
JB
Jim B.
President
Small-Business (50 or fewer emp.)
"Norton Anti-Virus engine is a power hog and essentially useless"
0/5
What do you like best about Norton Small Business?

Management console is about the only good thing Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The engine takes up significant resources, yet does not perform neccesary protection and let's malware right through. Review collected by and hosted on G2.com.

KJ
Kesa J.
Owner
Small-Business (50 or fewer emp.)
"Tired of being sold on additional products!"
1/5
What do you like best about Norton Small Business?

Possibly protection of my computer system. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The constant popups of selling different products and blockage of similar software I use on my system prevent it to work properly. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"No Not Norton"
1/5
What do you like best about Norton Small Business?

Norton has it's place in the software world, and with that in mind it's useability is very good. What i liked best is how easy it is to uninstall. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

I dislike pretty much the whole bit of software, what i dislike most though is the massive use of ram and memory for no reason. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Incompetent Organization did not back up their service failed in their SLA."
0/5
What do you like best about Norton Small Business?

Nothing is to like. Indian service desk, makes statements that they do not follow through on. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

Indian service desk, makes statements that they do not follow through on. Condescending attitude, when asked to speak to a manager they refused. I clicked on a Symantec email, that was a pharming attack. When I called them, they denied responsibility, and refused to support me. Eventually, they said somebody was in my network and I needed to call Cisco. How would a network equipment supplier help me for a network intrusion? I had to sterilize my digital identity, due to their inept support. DO NOT HAVE ANYTHING TO DO WITH SYMANTEC or NORTON. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Not overly impressed"
1/5
What do you like best about Norton Small Business?

When using the service, it claimed to remove several pieces of malware from my computer, and if it did, this was helpful. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The software ended up making my computer go even slower than it already was and my company IT person had to remove it from my desktop in order for me to actually complete my work. Review collected by and hosted on G2.com.

Daniel L.
DL
Daniel L.
President and COO
Computer Software
Small-Business (50 or fewer emp.)
"Norton AV is hardly better than a virus, Endpoint Security is hardly needed"
0.5/5
What do you like best about Norton Small Business?

There is little I like about Norton's AV or Endpoint Security. I like how you can disable it to make your computer performance slightly better than passable. Review collected by and hosted on G2.com.

What do you dislike about Norton Small Business?

The UI is extremely heavy and obtrusive. The Norton services are very memory-intensive and noticeably slow down very decent machines. Most users who have it installed are out of date with virus protections - which is even worse than having no AV installed, since they have false security. I joke that Norton AV is itself a virus because it pops up needlessly and slows down your machine. Review collected by and hosted on G2.com.

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Tom J.
TJ
Tom Jeffries
Last activity over 5 years ago

What is the best way to update Norton 360 software on your computer?

Pricing Options

Pricing provided by Norton Small Business.

Small Business

$99.99
per year
Norton Small Business Comparisons
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Norton Small Business
4.1/5(204)