NextChapter Reviews & Product Details

It enables me to completer the bankruptcy filings without hiring part-time people and training them Review collected by and hosted on G2.com.

It did not seem that it took you through all the steps when setting up the account. I had to go back twice to add additional information. however, it was not difficult Review collected by and hosted on G2.com.

I appreciate being able to go to a live support agent and have my questions or concerns addressed immediately. That is what I would call filing with ease. Review collected by and hosted on G2.com.

I wouldn't say I like Nextiva's updating process. Being shut down while the site is updating is an inconvenience that Nextiva should consider doing during non-business hours. Review collected by and hosted on G2.com.

NextChapter is a massive time-saver and great reconcilliation tool. Our office used the manual state mandated forms for years and it was a nightmare the get all the summaries to balance out. A standard Chapter 7 used to take us a few days to get all the information input into the forms now it takes a matter of hours.

Using NextChapter streamlines the process and minimizes errors. Review collected by and hosted on G2.com.

There is a learning curve. It takes doing a few cases to get it down. But once you get a clear understanding you can pump out a Bankruptcy filing in a matter of hours.

Also I wish we could integration outside credit reports. We currently use a difference service to get the credit reports for clients and we are unable to integrate those findings. Review collected by and hosted on G2.com.

NextChaper is intuitive and has all of the power user features of bankruptcy software with much higher costs. Review collected by and hosted on G2.com.

I have found no downsides to NextChapter. Review collected by and hosted on G2.com.

The ease of use of the the software and the online assistance is one of the best aspects of Next Chapter. The customer support is the best in the industry. Their willingness to listen to the customers and make changes is extremely valuable. Review collected by and hosted on G2.com.

There is nothing I dislike about this software. Review collected by and hosted on G2.com.

I love this software because it allows me to attend to the bankruptcy cases of my clients with all the possible details, allowing me to have all the information at hand, even to be able to keep these important documents in the cloud with an encrypted security. The forms that this tool has been well made and can be filled safely.I can also note that I like to use this software because of its simplicity because it allows me to organize the whole case by complementing it with the new documentation that the clients can bring me efficiently.

When I have a problem, I can contact, the technical support staff with confidence, since they are very attentive and quick to answer the questions and address any problems that may arise with the program.It is interesting to see how this software gives you a broad and complete panorama allowing you to establish your own strategy regarding the management of a specific case, this is incredibly good, and something that is not achieved with other software.

With its intuitive calendar it allows you to keep up with the court notices and the respective appointments with the clients. You only have to enter and review the pending things of the day, without you ever forgetting something in the day. Before, it did not happen to me, but to know that I have a software that assists me completely in my work, it's great!

If you need help, the nextchapter technical support team offers personalized attention and follow-up for any problem you may have with the software, providing you with a world of options and avoiding you to get stuck with a problem. Thanks Next chapter technical team. Review collected by and hosted on G2.com.

I can honestly say that I do not have any complaint with the software or with the technical support team for any major problem or complaint so far. Next Chapter has been a great investment for the company. What I do not like is that at the beginning of using this software, for lack of information one made many mistakes, it would be good to keep updated the procedure manual of each option that has Next chapter. Review collected by and hosted on G2.com.

There are so many features to love: the automated questionnaire, credit report importing, the automatic timekeeping function, the built-in texting feature for client status, built-in NADA or KBB links for car valuations; I also appreciate the speed of the cloud-based system, which was not my experience with other cloud-based programs, one-click e-filing, automatic PACER document downloads after filing, (and automatic calendaring of the court dates, based on notices received from PACER, document generation for our supplemental court documents required locally, the Clio integration without duplicating work done in NC, etc, etc, etc., I could go on and on! Review collected by and hosted on G2.com.

All the drawbacks are really learning curves, and yet I find the NC approach in each area (Means Test, C13 plan calculators) are worth it and not that hard to grasp Review collected by and hosted on G2.com.

No more stressing about purchasing and maintaining expensive hardware for our multiple offices. We have easy access to our clients files from any internet browser. The software is very user friendly and is easy to navigate. Pacer notices are absolutely vital and are organized within each client folder - making it very easy to keep up with them and avoid unnecessary pacer fees. The software has helped us reduce data entry time for basic cases. It has also helped having immediate access to client files by using multiple devices and portable devices - eliminating the need for paper files other than what we are required to retain by law.

Service with NextChapter exceeds all expectations I had. They are to the minute available in their chat feature and they have been exceptional with responding to all questions we've had. They also check in with us to see if we've had issues or how things are going. All of the parties we've talked to have been extremely pleasant and wonderful to talk with! Review collected by and hosted on G2.com.

To date, NextChapter has been extremely responsive to any complaints or questions we've had. There are some minor things I would prefer to have the option to customize (various modules or information to be available on home pages or client dashboard) but these truly are minor in nature.

I have a hard time saying I don't like something about the software as they are so responsive to change and open to our suggestions. Also, a few of the items (such as being able to file a partial bankruptcy petition and then automatically file the "completion" documents later and not manually, is something they are working on.

Not really a dislike, but having a strong quality internet connection is a must - without it the software lags quite a bit. Review collected by and hosted on G2.com.

The interfaces are clear; the help buttons take you to explanatory information if you have a question about what to enter; the forms library is regularly updated for districts; the finished product comes out clearly and easy to read for clients, and more importantly, the trustee and court. All in all, I have been happy since becoming one of their first users after working with other programs. Review collected by and hosted on G2.com.

The information derived from client documents need some tweaking but overall the new portal feature works quite well. Review collected by and hosted on G2.com.

I really like that NextChapter is Cloud based and I can file on my Mac. Most other programs require a Windows based computer, or a virtual desktop for Windows. I am all Mac based so this works very well. Also the customer service and help videos online have been fantastic. Review collected by and hosted on G2.com.

There is a learning curve, but the online videos and the customer support have been very helpful. It was easier to learn to use than other programs. Review collected by and hosted on G2.com.