--- title: Keela Reviews meta\_title: 'Keela Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Keela works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 102 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit ---

# Keela Reviews & Product Details

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Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

* * *

Product Website
Keela
Seller
[Velora](https://www.g2.com/sellers/velora)
Discussions
[Keela Community](https://www.g2.com/products/aplos-software-keela/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Keela Marketing

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## Pricing

Pricing provided by Keela.

### Pricing That Makes Sense

Starting at $134.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/aplos-software-keela/pricing)

## Keela Integrations
(9)

What do users say about integrations?

Verified by Keela

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Aplos

](https://www.g2.com/products/aplos/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Eventbrite

](https://www.g2.com/products/eventbrite/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Everbridge 360 (Critical Event Management)

](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intuit Mailchimp Email Marketing

](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Raisely

](https://www.g2.com/products/raisely/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)

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 ![Mitali T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitali T.")
MT

Mitali T.

Mid-Market (51-1000 emp.)

7/27/2026

"Efficient Filtering and Reporting, Needs Improved Duplicate Management"

3.5/5

What do you like best about Keela?

I like working with the reports section in Keela as it lets me filter through data with more field choices and automatically presents them in our preferred overall view, which is very helpful to present to others. I also love the built-in segments section; we can create segments directly from already filtered data, and I enjoy that you can perform bulk actions directly from there. The initial setup of Keela was quite easy with its built-in import option. The filtering and reports section was a significant reason for switching from Salesforce to Keela. Review collected by and hosted on G2.com.

What do you dislike about Keela?

I find the Duplicates section doesn't work accurately as I encountered duplicate records that weren't identified. The Contacts section is also lacking since it doesn't provide all filter data fields, and exporting is a hassle as it only allows .csv downloads. If I don't have Excel, it's not directly accessible, forcing me to upload it to Google Sheets or another platform. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

I use Keela for fundraising assistance. It solves filtering data based on constraints and provides a comprehensive reports section. The segments section lets me create segments from filtered data, making bulk actions easy, adding lots of value. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Dave C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave C.")
DC

Dave C.

Operations Manager

Small-Business (50 or fewer emp.)

8/15/2025

"Best Experience for a Small Non-Profit"

5/5

What do you like best about Keela?

We have been using Keela for over six months and have been VERY happy with the complete experience. The software is easy to use and provides our small operation with all of the tools and information that we require. I have been especially pleased with the Support crew. We have had very few issues implementing and using the software, however, when we have had a problem, the support has been quick and VERY clear on the solution. Review collected by and hosted on G2.com.

What do you dislike about Keela?

We have yet to find the limits of Keela and what it can do for us, so no real problems here. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

We now have a clear and comprehensive CRM that allows us to track donors and fundraising. We are able to track donations on a monthly and yearly basis that allows us to plan ahead. Review collected by and hosted on G2.com.

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Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-11551239/official_response/edit)

Thank you for your kind words! We're so glad Keela has been easy to use and is helping your team track donors and fundraising effectively. It's also wonderful to hear our support team has been clear and quick whenever you've needed them. We're happy to be part of your success!

6/8/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Doug K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug K.")
DK

Doug K.

Small-Business (50 or fewer emp.)

5/18/2023

"Intuitive CRM with Phenomenal Support for Nonprofits"

5/5

What do you like best about Keela?

Keela is very intuitive and easy to use. I like having all of our solutions in one system. The customer support is phenomenal. Initial setup was extremely easy and tech support was available whenever I had questions. Keela integrates well with our Quickbooks online account. I like the integration with Raisely for managing campaigns and events. Review collected by and hosted on G2.com.

What do you dislike about Keela?

I have no complaints about Keela. There are a few features that I would like to see implemented, but I think that the support team is working on most of them at this time. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

I use Keela as a CRM for our nonprofit. It manages donor care, fundraising, campaigns, email marketing, donation forms, automated responses, and reports. It's intuitive, easy to use, and has all our solutions in one system. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-8109559/official_response/edit)

Thank you for your wonderful feedback! We're thrilled to hear that Keela provides you with all the tools you need in one place and that you're satisfied with our platform. We appreciate your kind words about our affordability, customer service, and responsiveness. Keela aims to solve problems by offering an integrated and connected all-in-one solution for nonprofit management, including donor management, campaign management, email communication, and more. We're glad it's benefiting your organization.

2/20/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/11/2026

"Great Newsletters, Emails, Tags, Segments -- and Human Support!"

4.5/5

What do you like best about Keela?

The "Communication" feature lets us create newsletters AND personalized emails sent to large groups. ITags and Segments are great. However, the best features are the huge database of articles so I can learn on my own, and support always responds promptly and with helpful details. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Some nuances aren’t very intuitive. For example, when I wanted to create a segment of people who clicked a newsletter, I had to set it up within the newsletter itself rather than in the segment builder. That said, support is very helpful. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Sending personalized emails to large groups of donors and supporters; tracking contacts by different tags (for newsletters and fundraising) Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Martine P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martine P.")
MP

Martine P.

Small-Business (50 or fewer emp.)

2/25/2026

"Streamlined Processes with Excellent Support During Migration"

5/5

What do you like best about Keela?

I appreciate Keela as a one-stop platform that integrates with other software we use, allowing us to streamline internal processes and keep track of all interactions with constituents in real time. I like the ability to automate workflows and manage all our interactions in one place. It's a much more powerful and comprehensive tool than the platform we used to have. Using Keela reduces friction and makes our work more efficient by allowing us to know exactly what a specific client has done historically without needing to ask other team members, which saves time. The initial setup was great because we received excellent support during the migration. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Producing reports can be a bit tricky at times. Requires some training and it has been difficult to schedule our staff training sessions because the product expert has been too busy with other clients. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela integrates with other software, streamlining our processes and tracking interactions in real time, saving time and improving efficiency. Review collected by and hosted on G2.com.

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Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-12407660/official_response/edit)

Thanks for sharing this. We're glad Keela is helping your team streamline day to day work by connecting with the tools you already use, automating workflows, and keeping all your constituent interactions in one place. Having that real-time history on hand can make it much easier to act quickly and stay aligned. Thanks again for sharing, and we're glad getting started with Keela felt like a smooth transition.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/6/2026

"Helpful support and everything I need all together"

5/5

What do you like best about Keela?

Everything in one place, easy to use, customer support always quick responsive and helpful! Like that I can use email, forms and communications to contact a large group at once Review collected by and hosted on G2.com.

What do you dislike about Keela?

Sometimes it lags when they do updates and also that I cannot use the search function in the email to find an email Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

That I can send mass communication emails out to a large group of people, all the volunteer applications are in one spot and everyones contact information is together and easy to find Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Haleigh H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haleigh H.")
HH

Haleigh H.

2/6/2026

"Streamlined Donation Management, Excellent Support"

4/5

What do you like best about Keela?

I like that Keela allows us to have all of our donor information, receipts, and more in one easy-to-use platform. The automation features save us a lot of time by handling tasks that used to be manually intensive, like issuing tax receipts. The Knowledge Base is super helpful, offering answers to most of my questions without much digging, and the step-by-step videos are appreciated. The support team is very responsive and provides clear instructions, making us feel well supported and valued as customers. The initial setup was very easy, especially with Oliver Snell's help in importing our data. Review collected by and hosted on G2.com.

What do you dislike about Keela?

When I'm looking at a long list of data, like recent transactions, I'd like the option to see the whole list instead of having to click through multiple pages. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela moved our donor tracking from Google Sheets, making it more efficient. It simplified tax receipts, which used to be manual. Keela automates tasks, saving time. Review collected by and hosted on G2.com.

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Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-12322499/official_response/edit)

Thank you for the review! We really appreciate the feedback. It's great to hear that moving away from Google Sheets has saved you so much time on tax receipts and I'll make sure Oliver Snell hears your kind words about the setup/importing process.

We also appreciate you giving us your thoughts on how you want to see data in Keela. Feedback like this is exactly how we are able to keep improving the platform for all our customers.

Thanks for choosing Keela!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/1/2025

"Effortless CRM with Stellar Features"

5/5

What do you like best about Keela?

I love that Keela is super easy to use. It's definitely the thing I like most about it compared to basically any other CRM out there. Other CRMs can be old, outdated, or slow, making them hard to use and set up. But with Keela, having a system that is easy to set up, quick to train on, and super smooth from a customer perspective makes things so much easier. I also appreciate the efficiency it brings with integrated email and donor management, allowing me to filter contacts and create segments that automatically update. This makes sending emails to thank donors, reach out to lapsed donors, and create different campaigns super great. Additionally, the SMS integration and reporting save so much time. The initial setup was super easy, just connect Stripe, your email domain, and load your contacts. They have lots of templates ready to go, making creating forms super easy using their form builder. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Some of the automations could be improved to be a little bit more complex with additional steps or actions. The Zapier integration is fairly limited at the moment, with potential for more triggers and outputs. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

I use Keela for donation and donor management, email and SMS communications, segmenting, and reporting, which saves time and ensures smooth operations. Review collected by and hosted on G2.com.

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Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-11753996/official_response/edit)

Thank you for your review! We are absolutely thrilled to hear that Keela is both user-friendly and saves you tons of time. We also appreciate your feedback on the automation delays and language support, we will keep this feedback in mind as we continue to enhance the platform.

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
2/4/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MR

Maryna R.

Fundraising and Marketing Coordinator

Small-Business (50 or fewer emp.)

11/12/2025

"User-Friendly CRM Tailored for Nonprofits"

4.5/5

What do you like best about Keela?

It's built with nonprofits in mind and designed in a way that anyone can use and understand its features easily. What I like most is that you don't need to have a technical background to work in Keela. Their user-friendly interface and clear design make the experience natural and flawless. And if there's something you don't know, you can always refer to their Knowledge Base, which is extensive or the customer support, which works quickly and efficiently. As a person who used to work with different CRM tools before, I have something to compare with. To date, Keela is definitely on my list as one of the most nonprofit-friendly tools. Review collected by and hosted on G2.com.

What do you dislike about Keela?

What I dislike so far is that when building email marketing content, there are no options to preview how it will look on a mobile, tablet or any other device, except for a computer screen. This accessibility feature is highly important, especially given that most donors read such emails on their cell phones. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela helps to manage a donor database, communication and reporting. I like the feature that provides hints on which donor we should approach, based on the donation history. It saves our small nonprofit lots of time, since all important information is kept on one platform, which is easy to access and track. Review collected by and hosted on G2.com.

Show More

Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-11949295/official_response/edit)

Thank you for the review! We are thrilled you find Keela so easy to use, even without a technical background. It's great that our support team and Knowledge Base are proving so helpful.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Rebekah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebekah T.")
RT

Rebekah T.

Creative Director

Small-Business (50 or fewer emp.)

11/5/2025

"Comprehensive CRM for Nonprofits with Exceptional Support"

4.5/5

What do you like best about Keela?

I really value having a CRM built specifically for nonprofits. Before Keela, our donor and contact information was scattered across multiple places. Now, everything—contact details, donation history, volunteer hours, and email interactions—is centralized and easy to access. Pulling reports or creating segmented contact lists takes just a few clicks.

When we were researching CRM systems, we needed something that could centralize all our data, handle fundraising and email marketing, offer automation tools, and still be affordable for a small nonprofit. Keela checked all those boxes.

Getting started was straightforward, and importing our data was smooth. The platform offers excellent value for the price, and the customer service is outstanding—every time I’ve reached out, the Keela team has been prompt, friendly, and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about Keela?

At times, we’ve encountered small limitations in the flexibility of certain features. The email design tools work well but aren’t as advanced or customizable as those in dedicated email marketing platforms. Similarly, the integration options are solid but not as extensive as what larger CRM systems offer.

That said, the Keela team is very proactive about improving the platform—they consistently roll out updates, enhancements, and new features based on user feedback, which makes a big difference. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela has helped our team become more organized and efficient. Instead of searching for information across multiple platforms, everything we need is stored in one easily accessible place.

It’s also helping us be more strategic in our fundraising. With just a few clicks, we can generate reports and view data from specific months or campaigns, allowing us to make more informed decisions.

Most importantly, Keela helps us better serve our donors. By having a complete view of each relationship, we can communicate with the right people at the right time—making our outreach more personal and effective. Review collected by and hosted on G2.com.

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Response from Michele Davis of Keela

[Editedit](https://www.g2.com/survey_responses/keela-review-11915525/official_response/edit)

Thank you for the detailed review! We're thrilled to hear that Keela has successfully centralized your data and helped streamline your fundraising strategy. It's wonderful to know that our support team has been there for you every step of the way. We also appreciate your feedback on feature flexibility and are committed to continuing our proactive updates to enhance the platform.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Pricing Options

Pricing provided by Keela.

### Pricing That Makes Sense

Starting at $134.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/aplos-software-keela/pricing)

Keela Comparisons

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##### 
##### Keela Features

Administration

Reporting & Statistics

User Dashboard

Donor Profiles

Fundraising

Campaign Management

Online Donation Portal

Constituent Management

Constituent Profiles

Donor Communications

Marketing Automation

Email Marketing

Campaign Management

[
View More Features
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##### Categories on G2

[Donor Management](https://www.g2.com/categories/donor-management)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)

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