The software is easy to use, manage, and setup from scratch. It allows you to display a customized dashboard of the hardware stats (CPU, RAM, PING Time, etc) you would like to keep an eye on in your environment. It also will notify you via email for custom configured alerts.
I have had great difficulties with the software not reading Server 2008 R2 CPU correctly. After a short while, the CPU will freeze at 100% and stay there for hours, maybe indefinitely. The only version I have not had issue with is 9.1.3. Everything above that version has not worked properly. I contacted support (which was pretty good support), but they were unable to reproduce the issue or solve it for me. I finally went back to 9.1.3 and have not had issues since.
This software has given us a quick glance at our entire server and network environment, allowing us to be more proactive and giving other areas within IT the ability to quickly check on their servers.