--- title: Navan (Formerly TripActions) Reviews meta_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 9282 reviews by the users' company size, role or industry to find out how Navan (Formerly TripActions) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 9282 scale: '5' date_modified: '2026-07-18' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Navan (Formerly TripActions) Reviews **Vendor:** Navan **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 9,282 ## About Navan (Formerly TripActions) Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. ## Navan (Formerly TripActions) Pros & Cons **What users like:** - Users appreciate the **ease of use** of Navan, noting its intuitive interface and seamless expense management on the go. (1513 reviews) - Users enjoy the **easy booking** process with Navan, allowing direct access to travel arrangements without department delays. (645 reviews) - Users value the **convenience** of Navan, finding booking and expense submitting quick, easy, and efficient. (559 reviews) - Users find Navan's interface **easy to use and navigate** , making travel planning straightforward and efficient. (505 reviews) - Users love the **intuitive interface** of Navan, making booking and expense management remarkably easy and efficient. (444 reviews) - Efficiency (402 reviews) - Users appreciate the **seamless user experience** of Navan, making travel booking quick, easy, and hassle-free. (385 reviews) - Expense Management (360 reviews) - User Interface (333 reviews) - Travel Management (326 reviews) **What users dislike:** - Users often face **booking confusion** with Navan, struggling with unnecessary steps and inappropriate hotel suggestions. (185 reviews) - Users find **limited options** frustrating, particularly for team events and specific travel needs, impacting overall satisfaction. (185 reviews) - Users face **booking issues** with Navan, struggling with excessive steps and trust in the booking process. (179 reviews) - Users face **inflexibility and limited hotel options** in Navan, making last-minute bookings and changes challenging. (169 reviews) - Users face **approval issues** with Navan, experiencing delays and lack of notifications for transaction approvals. (135 reviews) - Users face challenges with **receipt management** , particularly with expense reporting and transaction approvals being cumbersome. (129 reviews) - Expensive (117 reviews) - Pricing Issues (115 reviews) - Poor Customer Support (113 reviews) - Location Issues (109 reviews) ## Navan (Formerly TripActions) Reviews ### 1. A Reliable Solution for T&E Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Streamlined travel & expense management. Simple, efficient, and user-friendly Improved compliance and visibility **What do you dislike about Navan (Formerly TripActions)?** Occasional system limitations and manual workarounds can create extra effort for admins and users, especially when troubleshooting syncs, itemization, or policy exceptions. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies travel and expense management, improves compliance, and reduces administrative workload. ### 2. Simple to Use Across Tablet, Phone, and Laptop **Rating:** 5.0/5.0 stars **Reviewed by:** Todd R. | Global Vice President, Procurement, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** It’s simple to use, whether I’m on my tablet, phone, or laptop. **What do you dislike about Navan (Formerly TripActions)?** I haven’t experienced any negative implications since implementing Navan at my current organization, and so far the rollout has been smooth. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** There are a multitude of additional options by city for both flights and hotels. ### 3. Easy Receipt Attachment **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** The AI expense information speeds up reasoning for the expense. **What do you dislike about Navan (Formerly TripActions)?** Nothing to improve on that I can see right now. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Easier to submit and track expenses. ### 4. All-in-One Travel Solution with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Eric D. | Research Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Navan (Formerly TripActions)?** For business travel, it is great to have everything I need in one place. I can book flight, hotel, and car all from the app in a very short amount of time. I like that there are so many options presented so I can compare pricing. It's also great to have Navan pricing and Navan Rewards. I travel for work about once every couple of months and I rely on Navan for those trips. I have also used it for personal use. **What do you dislike about Navan (Formerly TripActions)?** I really don't have anything to complain about with Navan. Even when a trip was changed halfway through, a Navan agent was very helpful in getting me flights changed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Ease of use in getting per diems and mileage paid promptly through direct deposit. I'm not searching multiple websites for booking flights, hotels, or cars. ### 5. Using Navan makes traveling easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Temekia A. | Permit Expeditor, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Navan (Formerly TripActions)?** I like that you can earn rewards on Navan! **What do you dislike about Navan (Formerly TripActions)?** So far so good. Still haven't had any issues with Navan. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Easy to book work travel. ### 6. Streamlined Work Travel with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Alina H. | Media Public Relations Manager **Reviewed Date:** February 13, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan (Formerly TripActions) for work travel, and I think it's really good. It helps me organize my trips, which is very cool. I also find it very easy and convenient to use, which is great because everything is there for me without having to wait for my money to be returned. It's sufficient for all my corporate needs. **What do you dislike about Navan (Formerly TripActions)?** I would say the manual reversals take a long time. Like, if you upload a manual trip expense, they take a long time to reimburse. But that could be due to me waiting on my management to approve it. Not sure. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I don't have to wait for reimbursements; the money is already available for my corporate needs. ### 7. Easy Business Travel Booking, but Managing Travelers Mid-Trip Is Cumbersome **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is fairly easy to navigate to book business travel **What do you dislike about Navan (Formerly TripActions)?** Changing traveler can be very cumbersome if you have already started the booking process or needing to add additional travelers to a trip. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan is helping us book multiple business-related trips in one central location. ### 8. Slow, Glitchy Site with Limited Reservation Changes—and Higher Prices Than Direct Booking **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** All of your reservations are housed in one place **What do you dislike about Navan (Formerly TripActions)?** Higher prices than booking directly with hotel, no easy way to alter existing reservations, site is very slow and glitchy **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It is easier to project hotel costs because all of the history is within the site ### 9. Useful Reporting That Supports Our Month-End Process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** The reporting level is useful, and I use it periodically as part of my month-end procedure. **What do you dislike about Navan (Formerly TripActions)?** From an integration perspective ui/ux, the invoices are not sync-ing over the expense platrom (Ramp) **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Definetly a much better travel agent provider than our former one and better priced. ### 10. Easy platform to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Navan (Formerly TripActions)?** Same platform. It feels they have more hotels. easy to use **What do you dislike about Navan (Formerly TripActions)?** They discontinued the option to exchange Navan points into Amazon vouchers. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan allows me to book hotels and flights following my company's policy. It means that unless it is out of policy, I can go ahead and book. It makes travel bookins very easy as it is an very user friendly platform. ### 11. Submitting Expenses Is Effortless with the Navan App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Navan (Formerly TripActions)?** how easy it is to submit an expense. So much easier than all of the other platform's my company has used. **What do you dislike about Navan (Formerly TripActions)?** I'm a fan. there is not any downside to the Navan App **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I don't need to spend an hour submitting expense reports so by taking a quick pick of the reciept and populating much of the needed info, the process is simple ### 12. Easy access **Rating:** 4.0/5.0 stars **Reviewed by:** Kim R. | Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Navan (Formerly TripActions)?** Easy to use and utilize the system alot of choices **What do you dislike about Navan (Formerly TripActions)?** Hard to change when you need a last-minute change **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** none that I am aware of ### 13. Simplifies Travel and Expense Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Lynnae I. | Hospice Care Coordinator **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like how Navan (Formerly TripActions) is user-friendly and makes the expense submission and approval process seamless. It integrates well with corporate policies to help ensure compliance, and I appreciate that reimbursements are timely, cutting down on manual processes. The whole reimbursement journey is easy and seamless, and I find it easy to navigate on the web. It's well laid out and just easy to use. Also, not having to save paper receipts is a big plus for me. **What do you dislike about Navan (Formerly TripActions)?** I have no qualms. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan simplifies travel expenses by making submissions and approvals seamless, integrating with corporate policies for compliance, and ensuring timely reimbursements. I no longer have to save paper receipts, which cuts down on manual processes. ### 14. Navan Needs Improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** being able to see an overview of different trips happening **What do you dislike about Navan (Formerly TripActions)?** UX (hard to find what I'm looking for), lack of customer support, not good value, often get feedback from colleagues that flights are cheaper and better elsewhere **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** overview of all flights/hotels booked by team ### 15. Easy to Use with Great Technology **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** It’s really easy to us and has a great technology. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it bugs and it’s hard to understand how to contact a real agent after the AI **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Giving a more self service option for our employees and allow me to work on strategic topics ### 16. Comprehensive Travel Management, But Interface Needs Streamlining **Rating:** 4.5/5.0 stars **Reviewed by:** Nidhi S. | Member of Finance & Risk Management Committee ( Volunteer ), Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan (Formerly TripActions) has every single detail of travel made by an employee from the booking point to the travel point, so I don't have to look further or anywhere else. I also appreciate that the team is very friendly, communicative, and always happy to help. **What do you dislike about Navan (Formerly TripActions)?** I think the report interface can be better. It's difficult to reconcile the report, and you have to look or search for it, which is time-consuming. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan for travel reconciliations, providing all employee travel details in one place for easy access. ### 17. Streamlined Expense Management with Minor Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Grace E. | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Navan (Formerly TripActions)?** I really like the ease and use of Navan (Formerly TripActions). It's very easy to use and fast, which is great for managing my business expenses and mileage on a daily basis. **What do you dislike about Navan (Formerly TripActions)?** Sometimes there's a glitch in the mileage. When I put the mileage in, it doesn't connect with it immediately. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use Navan to manage my business expenses and mileage daily. It's very easy to use and fast, helping me efficiently track and handle my expenses. ### 18. Well-Designed Site with Easy-to-Find Flight Information **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** The site is well designed, and the information is easy to find. **What do you dislike about Navan (Formerly TripActions)?** Sometimes after selecting flights the prices jumps higher than what was listed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It’s super easy to book for multiple people at the same time, and it saves a lot of time. ### 19. Perfect Expense Management Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Navan (Formerly TripActions)?** Easy to manage and do bookings and reimbursement requests. Good UI. Helpful features **What do you dislike about Navan (Formerly TripActions)?** It should introduce a better tracking feature. Also, I believe notifications is something which is not present in all the flows. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Easy management of expenses, worrisome solution. In most case, the expenses are resolved and reimbursed very quickly. Their travel booking solutions are also pretty good. ### 20. Fantastic Customer Support & Easy to use App! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** User interface is very easy to navigate. I love that you can select multiple cities on your trip. It's also very easy to update flights if needed. **What do you dislike about Navan (Formerly TripActions)?** Sometimes it's challenging when I have to be very specific with filters to see the results I want. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Customer support is WAY better than what our company used to use and there's only one trip fee - no extras when you need to modify a trip, which happens often in the corporate world! ### 21. Navan is as good as trying Krystal for the first time! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Navan (Formerly TripActions)?** I love the new name. I also like how it has pictures of each major city I visit. **What do you dislike about Navan (Formerly TripActions)?** It could do multi-city trip planning better. It’s also kinda complicated to book red eyes. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Uploading expenses is super easy now as Navan autofills information from my receipt. All that's left for me is categorizing the expense, which is easy enough. ### 22. Streamlined Travel and Expense Management **Rating:** 5.0/5.0 stars **Reviewed by:** Seth D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Navan (Formerly TripActions)?** I love how Navan (Formerly TripActions) is convenient and easy to use, making the process much easier than before. It streamlines tasks that would previously require saving receipts, scanning, uploading, manually coding, and waiting for review. Now, it automates all these actions in just seconds. I also find the setup incredibly intuitive and seamless, requiring so little effort that I hardly remember it. **What do you dislike about Navan (Formerly TripActions)?** The platform works well overall. If anything, occuasional UI navigation can take an extra click or two, but nothing major. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes booking travel easy, automates expenses like per diem, and simplifies changes to reservations. It's convenient and eliminates manual tasks like saving receipts and coding expenses, automating everything in seconds. ### 23. Effortless Expense Reporting with Navan **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I really love Navan (Formerly TripActions) for how easy it is to use. Uploading receipts is a breeze, and it's very easy to create expenses that way. I just upload a picture into the Navan app, and an expense is generated using the receipt information. Plus, the initial setup was very easy for my team. **What do you dislike about Navan (Formerly TripActions)?** It would be nice to not have to create a trip to use my Navan card, although that may be a setting selected by my company. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I find Navan really easy to use for expense reporting. I can upload a picture into the app, and it automatically generates an expense. Uploading receipts is super easy, making the whole process smoother. ### 24. Effortless Expense Management, Intuitive Design **Rating:** 5.0/5.0 stars **Reviewed by:** Manny G. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I find Navan super easy and intuitive. The workflow and interface are very user-friendly and make submitting expenses simple. It's a time saver for me because it's easy to upload receipts and document expenses without taking too much time. The design is intuitive and simple to use, and the user experience is crisp and smooth. The initial setup was very easy, smooth, and intuitive. It's a very easy-to-use platform. **What do you dislike about Navan (Formerly TripActions)?** I do not have anything I dislike at the moment **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan saves me time by making it super easy to upload receipts and document expenses. The user experience is crisp and smooth, and it's very intuitive, which is great since I have to use it frequently. ### 25. Navan: Intuitive, Easy-to-Use App **Rating:** 5.0/5.0 stars **Reviewed by:** Asif K. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan app is intuitive and easy to use which makes it very quick to book travel and do expenses. **What do you dislike about Navan (Formerly TripActions)?** One bug in the app is mildly annoying whereby notification badge persist for a while even after notification has been dealt with. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Travel booking automated and expenses require zero touch. ### 26. User-Friendly Site with Convenient Advance Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is a user-friendly website and offers ease of paying in advance. **What do you dislike about Navan (Formerly TripActions)?** Sometimes I can find a less expensive alternative elsewhere. Not frequently. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Without Navan, I would need to FAX credit card authorizations to hotels for co-workers. With Navan, that isn't necessary. ### 27. Navan Makes Receipt Submissions Fast and Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick P. | Manager, Product Support, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is very easy to use because you simply take a photo of a receipt and it is submitted within minutes. **What do you dislike about Navan (Formerly TripActions)?** Learning curve due to the complexity of power, but it is worth it **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** submitting expense reports much faster than before ### 28. Easy Trip Search, Saving, and Smooth Profile Switching **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Navan (Formerly TripActions)?** Its easy to search and save trips. As an EA its easy for me to switch profiles. **What do you dislike about Navan (Formerly TripActions)?** Sometimes hard to determine what is included with the booking or to add baggage etc. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** so far I haven't reported any issues. ### 29. The navan experience **Rating:** 5.0/5.0 stars **Reviewed by:** Angel N. | Sales consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Navan (Formerly TripActions)?** It is very useful and easy to use. I never ran into any bugs or errors, and it was quite customizable. As a first time user, it felt simple and intuitive **What do you dislike about Navan (Formerly TripActions)?** The only negative is when planning a trip it can get convoluted, it needs to be organized in a better matter **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** It solves me having to pay out of my pocket instead of company money and wait for the reimbursement. This is much more ideal ### 30. Fast, Efficient, and User-Friendly for Travel Management **Rating:** 4.5/5.0 stars **Reviewed by:** Amit N. | Application Development Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Navan (Formerly TripActions)?** I like Navan's performance the most because I get results very fast whenever I upload documentation. This makes me happy as I always get good results with Navan. **What do you dislike about Navan (Formerly TripActions)?** I'm not sure if we can get the booking notifications on WhatsApp. It would be nice if there was a way to integrate WhatsApp to receive tickets there. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan (Formerly TripActions) speeds up the process of uploading documents and booking flights and hotels. It works quickly for reimbursements and is accessible on both mobile and desktop for easy ticket and document uploads. ### 31. Streamlined Business Travel with Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph M. **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I like the clean and clear user interface of Navan (Formerly TripActions). The multiple options available for flights and hotels make it easy for me to compare and contrast what works best for me. I appreciate that it doesn't constrain me to specific choices, giving me the freedom to choose based on my needs. The integration with Google Calendar is nice, as it links directly to my schedule. The initial setup was also very straightforward, just asking for basic details, which made it easy. **What do you dislike about Navan (Formerly TripActions)?** N/A **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easy for me to choose flights and hotels based on timing and my loyalty programs. It's straightforward and intuitive, allowing freedom in choices without stress. ### 32. Streamlined Travel Coordination with Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Shorne Q F. | Co-Founder **Reviewed Date:** February 12, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is very intuitive and easy to use. I appreciate having everything centralized in one place, which eliminates the need to switch between multiple apps or calendars. Accessing conf numbers is seamless, without have to search through emails. I also find the integrated expense management feature especially helpful, as it allows me to submit and track expenses efficiently within the same platform. **What do you dislike about Navan (Formerly TripActions)?** At this time, I don't have any issues with the platform. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan keeps everything I need in one place, so I don't need to fumble through multiple apps. It makes confirmation numbers easy to access without digging through emails. I like that I can manage expenses all in one spot. ### 33. Simple, Smooth Onboarding, and Great Navan Dollar Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Love the simplicity, the Navan dollar benefit, Onboarding & implementation was a breeze **What do you dislike about Navan (Formerly TripActions)?** The approval process should have more depth than just 1 person **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Tighter controls, more freedom for employees to manage their own travel rather than depending on someone ### 34. Reliable Flight Search with Great Trip Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Navan (Formerly TripActions)?** Great UX for searching flights. It’s reliable, and it makes it easy to track my trips. **What do you dislike about Navan (Formerly TripActions)?** It does skip some flight results that you might be able to find outside of the app. Also, requesting flights that aren’t offered directly within the app itself is cumbersome and not very straightforward. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** I use it to book flights for my business trips and charge my company directly, instead of having to request reimbursements after the purchase. ### 35. User-Friendly and Timesaving: Navan Centralizes Travel and Expense Admin **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is user friendly, time saving as it reduces administrative effort and a centralized tool **What do you dislike about Navan (Formerly TripActions)?** Traveler satisfaction is reduced and frustration when preferred travel options are unavailable. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Reduces administrative effort and helps streamline travel and expense management as its centralized ### 36. Intuitive Travel Management with Fast Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Gary T. | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Navan (Formerly TripActions)?** I like that Navan knows my company policies, allowing me to book what I need and manage exceptions, making it less restrictive than my previous system. It helps me find flights, hotels, and cars very fast, solving the speed problem in travel booking. The setup was straightforward with just five minutes of training via a PowerPoint. It's intuitive and very easy to use. **What do you dislike about Navan (Formerly TripActions)?** At first, the connection to Outlook didn't work, but I believe it's working better now. It does take a while for the invoice to download sometimes. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps me book travel quickly and ensures I'm following company policies, even allowing for exceptions. ### 37. Appalling, Expensive Service That Wasted My Time and Money **Rating:** 0.5/5.0 stars **Reviewed by:** Simon E. | Senior Director, Quality Projects, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Navan (Formerly TripActions)?** Nothing. Appalling service end to end. Messed up the booking and wasted over half a day trying to resolve. Cost me £40 personally in seat payments. Why bother to have this when it always costs more and the service is appalling? **What do you dislike about Navan (Formerly TripActions)?** Nothing. Abysmal service. Expensive. Non existent service. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** There is no perceivable benefit to Navan ### 38. A Smarter, More User-Friendly Way to Manage Business Travel and Expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** What I like best about Navan is how user-friendly it is while still meeting company needs. The booking experience feels fast and intuitive, the built-in incentives encourage smarter spending, and the tight integration between travel and expenses removes a lot of friction. On top of that, the real-time support makes a big difference when plans change, creating a great balance between employee experience and financial control. **What do you dislike about Navan (Formerly TripActions)?** The least helpful part of Navan is that it can sometimes feel restrictive when you’re looking for more flexibility or niche travel options, since the platform prioritizes policy-compliant choices. There can also be moments where pricing or availability differs from what you see on consumer travel sites, which can be frustrating if you’re trying to optimize for convenience rather than cost. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the complexity and frustration of managing business travel and expenses by bringing everything into one streamlined platform. It simplifies booking, enforces company policy without heavy manual oversight, and automates expense reporting, which saves time and reduces errors. For me, that means less administrative work, fewer reimbursement headaches, and more confidence that travel decisions are both compliant and efficient. ### 39. Great Integrations, but Onboarding Delays and a 4-Room Booking Cap **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** The integrations they let you connect can really help streamline a business. **What do you dislike about Navan (Formerly TripActions)?** I understand that some of the delays aren’t entirely their fault, but the onboarding process still isn’t very fast. Also, they should increase the number of rooms I’m allowed to book, instead of capping it at four at a time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** The streamlined side of it, given the number of rooms we’re booking, should hopefully speed up the process and reduce the hassle of chasing receipts. ### 40. Streamlined Travel Planning, Top-Notch Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe S. | Enterprise Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Navan (Formerly TripActions)?** I like Navan for its simplicity and user-friendly nature. It's very easy to use, allowing me to plan my trips without stress. I think they do a really good job at that. Additionally, the initial setup was pretty straightforward and very simple, requiring no heavy integration. **What do you dislike about Navan (Formerly TripActions)?** I tried setting up my Uber account and it didn't allow me. I know it's possible, but I just couldn't do it. I wish it was simpler. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps me consolidate all travel-related tasks into one platform, saving me time and money. I can book everything from flights to hotels in one place. ### 41. Best-in-Class Bill Submission Experience, Simple to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram C. | Senior Director- Principal Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Navan (Formerly TripActions)?** Best bill submission experience and simple to use **What do you dislike about Navan (Formerly TripActions)?** Cost wise can be better by integrating with various tech stacks **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Best tool for making org wide submission ### 42. Centralized Travel Planning with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Stelian G. | CFO & Head of Strategic Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Navan (Formerly TripActions)?** I love how Navan (Formerly TripActions) solves having to look through many different platforms, checking for trustworthiness, figuring out how to pay, entering personal data, and keeping a centralized list of all my travels. The interface is super modern and easy to use and understand. The initial setup was super easy, and I had nothing to complain about. **What do you dislike about Navan (Formerly TripActions)?** It would be great if they offered special discounts every now and then **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan solves the hassle of managing business trips by centralizing travel details, ensuring trusted platforms, simplifying payment, and protecting personal data. ### 43. Easy and simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Ismail H. | Volunteer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2023 **What do you like best about Navan (Formerly TripActions)?** Easy and simple and made business transactions seemless **What do you dislike about Navan (Formerly TripActions)?** Great platform! Was really happy with it overall **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Reimbursing business expenditures ### 44. User-Friendly Expense Management with Fast Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Angel C. | IT Support Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I use Navan (Formerly TripActions) to expense certain benefits that my company provides. It makes it easier for me to submit my expenses and deposits directly to my account instead of waiting for my next paycheck. I like the design of the app and the user experience. The fast response for expenses is great, and the initial setup was pretty easy with clear and intuitive instructions. **What do you dislike about Navan (Formerly TripActions)?** I don't really have a lot of critiques, I guess the only one would be to expand their database for businesses for Mexico. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan makes it easier for me to submit my expenses and get deposits directly to my account without waiting for my paycheck. ### 45. Reward Points and Helpful Agents Make Booking Changes Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Navan (Formerly TripActions)?** Reward points. Customer service agents are helpful with changing bookings with airline saving time for me. **What do you dislike about Navan (Formerly TripActions)?** The UI can be fairly laggy at times. Prices sometimes higher than booking direct. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** time speaking to customer service agents. aggregating different airlines and flight options into one app ### 46. Navan Is Easy to Use Compared to Competitors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan is easy to use as compared to other competitors **What do you dislike about Navan (Formerly TripActions)?** Submitting the expenses could be finicky when handling more than 8 or 10 requests. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan introduced AI capabilities which still needs to be refined for usage ### 47. All-in-One Trip Planning, But Limited Airline Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Navan (Formerly TripActions)?** i like that you can build out a trip that includes everything you need from airfare to hotel to rental car and bucket the whole trip to track costs, **What do you dislike about Navan (Formerly TripActions)?** sometimes the choice of airlines is limited to what is the best cost not the best option when trying to do a number of trips **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** adding more options for travel that give me a better selection and options for my location and where i need to go to attend business meeting, operations facilities or just want to do a weekend with the family even on a business trip , it allows to to seperate my work expenses with te personal expenses ### 48. Effortless Business Travel with User-Friendly Design **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin W. | Senior Consultant **Reviewed Date:** February 10, 2026 **What do you like best about Navan (Formerly TripActions)?** I love Navan's user interface because it's very user-friendly, making it easy to navigate and find what I'm looking for. Booking travel is a breeze thanks to its intuitive design. The overall design is great, and I find it very easy to use for booking travel. It's also really fast and efficient, which I appreciate. Plus, the initial setup was super easy. **What do you dislike about Navan (Formerly TripActions)?** I did have some issues trying to add it to my Google wallet though. It wouldn't allow me. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Navan helps me keep track of company spending and is easy to use for booking travel. The user-friendly UI makes it easy to navigate and find what I'm looking for. ### 49. Great for Localized Billing and Travel Management, but Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Navan (Formerly TripActions)?** Navan Rewards and localized billing make it easier to manage employee travel across different locations. **What do you dislike about Navan (Formerly TripActions)?** Support agents can be pretty bad/uninformed. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Company travel is booked under corporate accounts now so we earn loyalty and credit card points ### 50. Great experience with curated & approved options at every step. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Navan (Formerly TripActions)?** I love that there are already approved flight options curated for the user. It makes it mindlessly easy to choose an appropriate flight. **What do you dislike about Navan (Formerly TripActions)?** Nothing at all. I really enjoy the end to end experience every time. **What problems is Navan (Formerly TripActions) solving and how is that benefiting you?** Keeping within budget for T&E with my company. The list of flights surfaced ensures that every time. It's great! ## Navan (Formerly TripActions) Discussions - [Can we use Trip action to track mobility?](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) - 4 comments, 2 upvotes - [Does anyone integrate Trip Actions with the Tallie expense software?](https://www.g2.com/discussions/15600-does-anyone-integrate-trip-actions-with-the-tallie-expense-software) - 1 comment, 2 upvotes - [What is the best day to book a flight?](https://www.g2.com/discussions/what-is-the-best-day-to-book-a-flight) - 1 comment, 1 upvote - [I book international travel by hosting fitness retreats.](https://www.g2.com/discussions/i-book-international-travel-by-hosting-fitness-retreats) - 3 comments, 1 upvote - [How do I book travel within a 7 day period so I’m not out of policy?](https://www.g2.com/discussions/52119-how-do-i-book-travel-within-a-7-day-period-so-i-m-not-out-of-policy) - 1 comment, 1 upvote - [View Navan (Formerly TripActions) pricing details and edition comparison](https://www.g2.com/products/navan-formerly-tripactions/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+11%3A49%3A18+-0500&secure%5Bsession_id%5D=26807f1a-f7c8-4e1d-9d0f-b68417f05fdc&secure%5Btoken%5D=cc95937f083eda6217edce51bf6686ccb99d5fb879830859965c572a2a46f061&format=llm_user) ## Navan (Formerly TripActions) Integrations - 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[Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Sigma](https://www.g2.com/products/sigma-computing-sigma/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [VensureHR](https://www.g2.com/products/vensurehr/reviews) - [Watershed](https://www.g2.com/products/watershed/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Navan (Formerly TripActions) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Vehicles - Employees - Travel Types - Locations **Setup** - Approvals - Alignment **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Card Management** - Card Types - Card Controls - Card Personalization - Configuration - Fulfillment - Replacement **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Tracking** - Mileage - Logs - Automation **Performance** - KPIs - Benchmarks - Forecasting - Savings **Approval ** - Rules - Workflows - Submit **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs **Reimbursement** - Reimbursement - Expenses - Workflows **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Reporting** - Real time - Multiple Views - Export - Budgets **Platform - Mileage Tracking** - Reporting - Customer Support **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Payments** - Recurring - Employee Reimbursements - ACH **Agentic AI - Mileage Tracking** - Autonomous Task Execution - Adaptive Learning **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top Navan (Formerly TripActions) Alternatives - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,452 reviews) - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,992 reviews)