MyAlice Reviews & Product Details

I loved myalice because of its easy to use, clean dashboard with all support channels in one dashboard. I don't have to login to different channels individually now to check customer support issues and inquiries. It has helped our business so much and helps to save our time. Review collected by and hosted on G2.com.

I wish they publish more help documents more frequently and make the plan cheaper. Review collected by and hosted on G2.com.

MyAlice helps me manage my orders, respond to customer inquiries, and personalize conversations with my customers.

I love using MyAlice for two reasons.

One, it provides a centralized platform for my ecommerce needs.

Two, the customer service is great. The reps are super helpful and knowledgeable and they always get back to me in a timely manner.

I love the way the platform is set up. It is very easy to navigate and I love that I am able to set up my own customer service monitoring tools. Review collected by and hosted on G2.com.

I tried integrating myalice with my Brizy cloud website but I can't seem to get it working. I would love to also see a template for sequence/workflows to make it easier for users to setup depending on their usecase. Review collected by and hosted on G2.com.

The UI is clean and intuitive. Easy setup process. Review collected by and hosted on G2.com.

While setting up the store sometimes the channel setup feels a bit stucked. Review collected by and hosted on G2.com.

UI/UX are smooth and they are offering this amazing tool at an affordable price point. Which is the best key point and best customer support. Very quick and helpful. Review collected by and hosted on G2.com.

Not Find anything yet going smooth as of now. Review collected by and hosted on G2.com.

This is an amazing tool and a blessing for WooCommerce store owners. It helps to streamline and personalize eCommerce customer service with the helpdesk that manages it all in one basket/place. The Business plan is awesome and satisfies our needs at the moment. Review collected by and hosted on G2.com.

Limits on the plan, the number of customer queries should be high. Review collected by and hosted on G2.com.

Mobile Apps, Live chat, Chat Bots with WooCommerce integrations. What's not to like. Review collected by and hosted on G2.com.

Lacks knowledgebase and Customer portal. Review collected by and hosted on G2.com.

The user interface and the features to support multiple platforms at one place Review collected by and hosted on G2.com.

Need more deep integrations for it to become a good product Review collected by and hosted on G2.com.

Has a fantastic UI and great integration with Shopify and Woocommerce. Review collected by and hosted on G2.com.

I'd like to see an open API so it can be integrated with other ecommerce platforms. Review collected by and hosted on G2.com.