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It's fairly user friendly and easy to find information on the donor and who gave. Review collected by and hosted on G2.com.
Their processing fees are a bit higher than other platforms we've used. It also does not integrate well with our current CRM. Also, we have limited access to what we can see in a donor's profile and we cannot update their giving frequency or subscription for them. I understand this makes sense in terms of privacy, but we often have donors reach out and ask us to update some of their preferences, and I'm unable to help or access their account. Review collected by and hosted on G2.com.
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