--- title: Mobile Reach IT Asset Management Reviews meta_title: 'Mobile Reach IT Asset Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mobile Reach IT Asset Management works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 1 scale: '5' date_modified: '2026-09-22' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Mobile Reach IT Asset Management Reviews **Vendor:** Mobile Reach **Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Average Rating:** 3.5/5.0 **Total Reviews:** 1 ## About Mobile Reach IT Asset Management Mobile Reach IT Asset Management is a comprehensive solution designed to enhance the efficiency and accuracy of IT asset tracking and management. By leveraging process-driven mobile applications, it enables IT asset managers and field technicians to seamlessly monitor, update, and maintain assets using smartphones, tablets, barcode scanners, and other handheld devices. This approach ensures real-time data accuracy, providing organizations with complete visibility into their IT asset inventory, status, and location. The solution supports offline functionality, allowing uninterrupted operations even in areas with limited connectivity. Key Features and Functionality: - Asset Batch Update App: Facilitates rapid status updates for large numbers of assets simultaneously, ideal for environments like stockrooms and data centers. - Asset Inventory App: Allows real-time viewing and updating of asset data, including status, location, and user information, with options to create new asset records on the go. - Asset Receive App: Enables efficient receiving of assets on purchase orders by scanning barcodes, automatically creating asset records in the back-end system. - Advanced Scanning Technology: Supports barcode scanning, RFID, and NFC for quick and accurate data capture. - Offline Capability: Ensures full operational functionality without network connectivity, allowing technicians to work in remote or secure areas. - Cross-Platform Support: Compatible with major mobile operating systems, including iOS, Android, and Windows Mobile. - Direct Integration: Seamlessly integrates with back-end service management, CRM, or ERP systems, ensuring data consistency and accuracy. Primary Value and Problem Solved: Mobile Reach IT Asset Management addresses the challenges of maintaining accurate and up-to-date IT asset records by providing a mobile solution that streamlines asset tracking processes. It eliminates paper-based methods, reduces manual data entry errors, and enhances regulatory compliance. By offering real-time, reliable asset data, organizations can make informed business decisions, extend asset lifecycles through routine preventative maintenance, and reduce costs associated with travel and duplicate efforts. This solution empowers field technicians and asset managers to perform their tasks more efficiently, ultimately improving overall productivity and service quality. ## Mobile Reach IT Asset Management Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find the **efficient scanning and updating features** of Mobile Reach IT Asset Management save time and paperwork. (1 reviews) - Users appreciate the **ease of use** with Mobile Reach IT Asset Management, simplifying tasks and reducing paperwork. (1 reviews) - Users benefit from the **time-saving efficiency** of Mobile Reach IT Asset Management, minimizing paperwork with easy asset management. (1 reviews) **What users dislike:** - Users find the **mobile app's reliance on barcodes** limits efficiency and leads to manual data entry challenges. (1 reviews) - Users find that the **manual entry of asset details** due to barcode reliance can be time-consuming and prone to errors. (1 reviews) ## Mobile Reach IT Asset Management Reviews ### 1. Translates to enhanced asset tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Gobinda D. | Senior Portfolio Manager, Telecommunications, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 27, 2024 **What do you like best about Mobile Reach IT Asset Management?** The Mobile Reach IT Asset Management allows me to scan asset tags using my phone's camera, update asset location and record maintenance notes. This saves time and avoids the use of extensive paper work checklists. **What do you dislike about Mobile Reach IT Asset Management?** One shortcoming of the mobile app is that it cannot handle assets on its own without the use of a barcode. For these exceptions, asset details have to be entered manually in the app which can be both time-consuming and error-prone. **What problems is Mobile Reach IT Asset Management solving and how is that benefiting you?** Mobile Reach IT Asset Management has really changed the way we can track our IT assets. This helps me to easily take the inventory check at the site and update the asset register with most ease. - [View Mobile Reach IT Asset Management pricing details and edition comparison](https://www.g2.com/products/mobile-reach-it-asset-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-23+18%3A10%3A32+-0500&secure%5Bsession_id%5D=84bc27d3-5fe9-4bb7-b13c-e4d72fd62e7e&secure%5Btoken%5D=7ebcef9360eb1240b92bd9d6219060926b3012ba23317221e49ede36083643d6&format=llm_user) ## Mobile Reach IT Asset Management Features **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Mobile Reach IT Asset Management Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,090 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,509 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,238 reviews)