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Mobile Reach

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1 review
  • 4 profiles
  • 4 categories
Average star rating
3.5
Serving customers since
2000
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Mobile Reach IT Asset Management

1 review

Mobile Reach IT Asset Management is a comprehensive solution designed to enhance the efficiency and accuracy of IT asset tracking and management. By leveraging process-driven mobile applications, it enables IT asset managers and field technicians to seamlessly monitor, update, and maintain assets using smartphones, tablets, barcode scanners, and other handheld devices. This approach ensures real-time data accuracy, providing organizations with complete visibility into their IT asset inventory, status, and location. The solution supports offline functionality, allowing uninterrupted operations even in areas with limited connectivity. Key Features and Functionality: - Asset Batch Update App: Facilitates rapid status updates for large numbers of assets simultaneously, ideal for environments like stockrooms and data centers. - Asset Inventory App: Allows real-time viewing and updating of asset data, including status, location, and user information, with options to create new asset records on the go. - Asset Receive App: Enables efficient receiving of assets on purchase orders by scanning barcodes, automatically creating asset records in the back-end system. - Advanced Scanning Technology: Supports barcode scanning, RFID, and NFC for quick and accurate data capture. - Offline Capability: Ensures full operational functionality without network connectivity, allowing technicians to work in remote or secure areas. - Cross-Platform Support: Compatible with major mobile operating systems, including iOS, Android, and Windows Mobile. - Direct Integration: Seamlessly integrates with back-end service management, CRM, or ERP systems, ensuring data consistency and accuracy. Primary Value and Problem Solved: Mobile Reach IT Asset Management addresses the challenges of maintaining accurate and up-to-date IT asset records by providing a mobile solution that streamlines asset tracking processes. It eliminates paper-based methods, reduces manual data entry errors, and enhances regulatory compliance. By offering real-time, reliable asset data, organizations can make informed business decisions, extend asset lifecycles through routine preventative maintenance, and reduce costs associated with travel and duplicate efforts. This solution empowers field technicians and asset managers to perform their tasks more efficiently, ultimately improving overall productivity and service quality.

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Mobile Reach - Mobile Field Workforce Enablement

0 reviews

Mobile Reach provides easy-to-use mobile apps designed to automate and improve field services for medium and large businesses.

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Mobile Reach Field Service Management

0 reviews

Mobile Reach Field Service Management is a comprehensive mobile application platform designed to enhance the efficiency and productivity of field service organizations. By seamlessly integrating with enterprise systems such as ServiceNow, BMC Helix ITSM, SAP, and other ERPs and CRMs, Mobile Reach enables field technicians to perform their tasks effectively, even in offline environments. The platform offers configurable, process-driven mobile apps that support various field operations, ensuring that technicians have the necessary tools and information at their fingertips to deliver exceptional service. Key Features and Functionality: - Work Order Management: Technicians can view, update, and manage work orders directly from their mobile devices, ensuring timely and accurate service delivery. - Field Inspections: Conduct detailed inspections with the ability to capture photos, signatures, and timestamps, facilitating thorough documentation and compliance. - Job Safety Applications: Access job safety analyses and checklists to maintain compliance with safety standards and protocols. - Time Tracking: Log work hours, travel time, and job completion times to ensure accurate billing and resource management. - Incident Management: Manage and update incident records in real-time, allowing for prompt responses and resolutions. - Offline Capability: Operate seamlessly without internet connectivity, enabling technicians to work in remote or secure areas without disruption. - Advanced Scanning Technology: Utilize barcode scanning, RFID, and NFC for quick and accurate data capture, enhancing inventory and asset management processes. Primary Value and Solutions Provided: Mobile Reach Field Service Management addresses the critical need for efficient and accurate field operations by providing a robust mobile platform that integrates with existing enterprise systems. It empowers field technicians with the tools necessary to perform their duties effectively, leading to increased productivity, improved customer satisfaction, and enhanced service profitability. By enabling real-time data access and capture, the platform ensures that organizations can make informed decisions, maintain compliance, and optimize resource utilization. The offline functionality guarantees uninterrupted operations, even in areas with limited connectivity, ensuring that service delivery remains consistent and reliable.

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Floodlight Software

0 reviews

Designed with direct input from inspection and non-destructive testing (NDT) professionals, cloud-based Floodlight Software enables inspections and NDT providers to deliver more inspections faster and accelerate time to cash. Our comprehensive inspection and NDT management software-as-a-service (SaaS) platform includes several modules, giving managers, dispatchers, technicians, and customers the information they need when and how they need it.

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Mobile Reach Reviews

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Gobinda D.
11/27/2024
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Review source: G2 invite
Incentivized Review

Translates to enhanced asset tracking

The Mobile Reach IT Asset Management allows me to scan asset tags using my phone's camera, update asset location and record maintenance notes. This saves time and avoids the use of extensive paper work checklists.

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HQ Location:
Cary, US

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@MobileReach

What is Mobile Reach?

Mobile Reach is a software company specializing in enterprise mobility solutions designed to improve field service operations. Their platform enables organizations to streamline and enhance workflows by providing field technicians with mobile tools that integrate with existing IT service management and enterprise systems. Mobile Reach focuses on solutions that increase efficiency and productivity for field service teams across various industries, including telecommunications, utilities, and government. The company's offerings are aimed at optimizing field service delivery, reducing errors, and improving asset management through real-time data access and mobile capabilities.

Details

Year Founded
2000