MightyCall Reviews & Product Details

I like the ease of use and the option to receive calls on our phones through round-robin routing, although we haven’t been able to configure it properly. Review collected by and hosted on G2.com.

I haven’t been able to configure the call flows properly, and the options never seem to work. I’ve tried contacting the team but haven’t had any luck. Calls drop, and when a call is transferred to my phone, I can’t tell whether it’s a regular cell call or one routed through MightyCall. The ease of use hasn’t been great for my staff, and there are a lot of flaws. I’d like to see more AI and voice features, like a virtual receptionist and answering bots. Our price went up without notifying us, and competitors are offering much better products. Review collected by and hosted on G2.com.

I like that MightyCall provides the same service as other services but costs less. I can text clients, which helps me reach them when they don’t answer the phone. I can check whether my numbers are flagged as spam, change numbers, and have my number monitored so it doesn’t get flagged. Setup was super easy and took about five minutes, and customer service was good—they called right away. Review collected by and hosted on G2.com.

I don't like that some numbers are already flagged when I pick them, but I still get charged when I have to change them. I don't think I should be charged to change numbers that were already flagged on the first call. Review collected by and hosted on G2.com.

I use MightyCall to call clients and customers abroad and make payments. I find it useful for talking with many clients, and it helps me make calls easily without interruption. I like that I pay once rather than having to pay ongoing fees for calls. After setup, I find it easy to use and a lean platform. Review collected by and hosted on G2.com.

Sometimes MightyCall lags and requires a good internet connection. The internet doesn’t always work correctly, so I have to pay a little attention to that. I also found the initial setup and making my account complex because I had to send in details to verify myself. Review collected by and hosted on G2.com.

I appreciate that MightyCall is much more affordable, and it gives us the ability to run a contact center for dialing without the cost of a highly expensive platform. I like that it takes less than three minutes to build a campaign, and I find it very easy to import and export records from each campaign list. It's very user-friendly as well. Another feature I find valuable is the blended call environment, where agents using the outbound dialer to set appointments can also take inbound calls without interrupting the process. Review collected by and hosted on G2.com.

I would like an improvement in time zone features. I prefer assignment by record instead of using time zones by campaign. Review collected by and hosted on G2.com.

I like that with MightyCall, you can have different voicemail drops depending on if you're calling a new client or someone you've already spoken to. I like that you can use local presence to increase pick up rates and they allow you to use their ai voicemail creator. I also like having multiple options for where you'd like it to ring if you're not working from your computer, which means I no longer miss a call if the customer does connect (PC, direvt to app, direct to cell). Additionally, I appreciate that MightyCall is one of the only carriers that does not require a CRM, and the setup is pretty easy with step-by-step instructions. Review collected by and hosted on G2.com.

The biggest thing I wish MightyCall could improve is if it did an automatic voicemail drop for every call made without us having to physically be on the line. I wish it would just leave a voicemail automatically, and only connect a live customer. Review collected by and hosted on G2.com.

System is easy to use and tech support has been great. We are using their API for a text messaging system and that has been a life saver. Review collected by and hosted on G2.com.

So far we have no complaints. The pricing is saving use money and we've had no issues with call quality. Review collected by and hosted on G2.com.

MightyCall helps me and my team access conversation history for confirming specific details without having to call individuals back for clarification. It helps maintain accurate records and provide better customer services. The shared visibility across the team makes communication and lead management much more efficient. I appreciate the shared communication and visibility across groups and teams. Review collected by and hosted on G2.com.

I've had an issue recently where the app doesn't show a prompt to answer incoming calls, so I don't get a chance to use the MightyCall features. Also, clearer app settings would be helpful because some of our team members aren't as tech-savvy, so they struggle to adapt to using MightyCall features. Review collected by and hosted on G2.com.

nothing... Review collected by and hosted on G2.com.

I don't like MightyCall and I'm porting out my number. The staff are horrible—they do not care about the customers at all. The app is also glitchy and the way the calls are organized is confusing. We often have poor service on calls as well. The most important issue is the staff. Looking at the reviews online, the owner just makes excuses, there is zero accountability or ownership for any issues. They just push blame, and that shows in how the staff interacts with the customers. I don't know that there was an onboarding process—they kind of just signed us up and said good luck. I feel strongly the culture at this company is not one of good customer service. I'm a very reasonable person—if people just feel like you care, they will be more understanding even if you cannot solve the issue. Just pretend to give a shit. Review collected by and hosted on G2.com.

I like MightyCall because it's easy to set up and use, extremely reliable, and cost-efficient. It's user-friendly for someone like me who doesn't have a team of supervisors or an IT staff to manage the platform, making it simple and quick to maintain the call center. Review collected by and hosted on G2.com.

I think MightyCall could use a stronger AI agent on the front end. Review collected by and hosted on G2.com.

I like the price point of MightyCall, which is much lower than most of their competitors, making it beyond fair. I also appreciate that I don't have to be in my office to utilize the system. It's mobile-friendly and allows me to work on the go, wherever I may be. This feature has greatly improved my ability to connect with clients, more than ever before. The initial setup was also pretty easy. Review collected by and hosted on G2.com.

I wish the on-premise features worked a little bit more, such as just being able to transfer calls natively on my deskphone rather than having to use their system shortcuts. Review collected by and hosted on G2.com.