# Mem Reviews **Vendor:** Mem Labs **Category:** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots) **Average Rating:** 2.3/5.0 **Total Reviews:** 3 ## About Mem Mem is the world's only self-organizing workspace. ## Mem Pros & Cons **What users like:** - Users commend the **ease of use** of Mem, enabling quick organization and updates for effective client management. (1 reviews) - Users value the **efficiency** of Mem, facilitating immediate updates and organization for optimal coaching engagement. (1 reviews) **What users dislike:** - Users report **limited integrations** with Mem, making it difficult to use with other platforms effectively. (1 reviews) - Users report **extremely poor customer service** , with unresponsive support and lack of significant API integrations affecting satisfaction. (1 reviews) ## Mem Reviews ### 1. Instant Client Updates and Effortless Organization with Mem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Mem?** Mem allows for immediate client updates and notes to be created and organized. This is especially important in the coaching world to allow for immediate client feedback and to stay very organized and accessible. **What do you dislike about Mem?** We are still discovering news implementations, but have not found a dislike, yet. **What problems is Mem solving and how is that benefiting you?** It allows for immediate, quick access that is organized and allows for thorough notes about clients. ### 2. Poor customer experience **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Mem?** Writing notes with AI is nice, and the product seems to function normally. **What do you dislike about Mem?** Extremely poor customer service (especially from the co-founders). They don't respond to any of your emails, almost like the cadences they place new users are in are just for show. There's also a massive lack of API integrations - this product won't work well with any of your other existing platforms. The company mission also seems extremely lackluster and there's nothing that sets Mem apart from stronger competitors like Obsidian, ClickUp, Notion, and other companies like Constella do a better job of standing out in the crowd. **What problems is Mem solving and how is that benefiting you?** Mem isn't really solving any problems that any other competitors in the market don't already solve. AI is already integrated in other note-taking apps, but the main difference is those platforms have dedicated customer service teams + founders that actually respond to their users emails and listen to feedback. This platform also has no integrations available that Obsidian, ClickUp and Notion don't already serve. ### 3. More like meh.ai. Bolted on trendy AI features without a lot of the note-taking essentials. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2023 **What do you like best about Mem?** - Smart pricing strategy: the unlimited notes and collections allows you to get a feel for the product before having to make a purchase decision. - Search is blazing fast. So is the experience when I select an item from the search results. It shows up before my eyes can even get down the screen to it. - The font they chose incorporates ligartures. **What do you dislike about Mem?** - Lots of missing note-taking features. The biggest missing feature: there's no way to reorder lines in your notes by keyboard (including bullets and numbered lists). Among the many usecases for this, my biggest one is revising notes right after a meeting. Moving around lines and paragraphs is a critical part of the revision process when organizing the notes that I hastily typed out during a meeting. 1. Bear uses Cmd+Opt+up/down 2. Apple notes uses Cmd+Ctrl+up/down 3. Google docs uses Ctrl+Shift+up/down There hasn't been any movement on this fundamental note-taking feature since I requested it 2.5 years ago. - Reported bugs go unfixed for years. 2.5 years ago I reported a ton of bugs with the note-taking experience. None of them have been fixed yet. Here are three examples: 1. Numbered lists add a space when copy-pasting one list item onto another (what you have to do when you want to reorder list items in a numbered list). 2. Code blocks require an extra space after closing them. Then if you try to delete that space and continue typing, whatever you typed is also now part of the code block. 3. Bullets and numbered lists break after adding a non-bulleted or numbered element. Google Docs and Bear are able to handle this without any issue. The crazy thing is that even though they acknowledged all the bugs I reported 2.5 years ago, not a single one has been fixed. - The paid gimmicky AI marketing features do exactly what every other product these days AI features do... mimick the functionality of the free-to-use ChatGPT. It seems they care less about the note-taking essentials than the hot new trendy buzz features. **What problems is Mem solving and how is that benefiting you?** Mem attempts to help with note-taking and note-sharing for individuals and between team members, but fails to tackle the basic note-taking functionality required to do so. - [View Mem pricing details and edition comparison](https://www.g2.com/products/mem/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+20%3A47%3A35+-0500&secure%5Bsession_id%5D=b04f9b93-cf48-49c9-aca7-669a6054e3cc&secure%5Btoken%5D=f6892b0b43065e0293e121bb5cb426961c98e35eb0bed818297811ae2d77bbc0&format=llm_user) ## Mem Features **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Mem Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (11,951 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,432 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,798 reviews)