[
Matterport Reviews
](https://www.g2.com/products/matterport/reviews)

[
Matterport Reviews
](https://www.g2.com/products/matterport/reviews)

# Matterport Pricing Overview

[Editedit](https://my.g2.com/matterport/pricings)

Free Trial

## Matterport Pricing Key Insights

Last updated on Jul 28, 2026

* * *

Matterport offers a **free trial**. Information about Matterport pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Matterport must be conducted with the seller.

* * *

Rated 4.1 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Pricing information for Matterport is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Matterport must be conducted with the seller.
Pricing information was last updated on December 06, 2021

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

18 months

### Average Discount

10%

### Perceived Cost

$$$$$

## Matterport Pricing FAQs

Generated using AI

Who is Matterport pricing best suited for?

According to G2 reviewers, Matterport's pricing is best suited for mid-market and enterprise real estate, commercial real estate, construction, and AEC firms that conduct frequent, high-volume scans across large portfolios. These users absorb the mandatory hosting fees across enough active spaces to justify the per-unit cost. G2 reviews from engineering and architecture firms highlight strong ROI from eliminating repeat site visits. Matterport's pricing is poorly suited for solo photographers, small independent real estate agents, or low-frequency users, who repeatedly cite accumulating hosting costs as disproportionate to usage. Service providers reselling Matterport tours also flag misaligned incentives and high cloud costs relative to what the market will bear.

What are the key differences between the free and paid versions of Matterport?

Matterport offers a free trial for evaluation but no permanent free tier, according to G2's pricing data for Matterport. Matterport's paid plans require ongoing monthly hosting fees to keep tours active, with enterprise needs handled via custom quotes. G2 reviewers consistently flag that Matterport's pricing structure charges both per-scan and for continued hosting, meaning costs compound over time rather than remaining fixed. One G2 reviewer noted a gap between entry-level and mid-tier pricing, specifically calling out the lack of an intermediate subscription between lower and higher price points. Full feature access, including advanced integrations and higher scan capacities, is gated behind Matterport's higher tiers.

Is Matterport considered good value for its pricing?

Matterport's value perception is sharply divided among G2 reviewers. High-rating users in real estate, construction, and AEC praise the dollhouse view, accurate floor plans, and time savings from eliminating physical site visits as justifying the cost. However, pricing complaints are among the most frequent signals in G2 reviews: mandatory ongoing hosting fees, inability to self-host or export scans, data lock-in, and per-scan charges accumulate rapidly for portfolio managers. Several G2 reviewers explicitly switched to iGUIDE as a cost alternative. Reviewers also flag post-CoStar acquisition billing failures and unresponsive support as compounding poor value. Matterport pricing delivers strong ROI for high-volume commercial users but is widely considered poor value for small independent operators.

## Top-Rated Alternatives

[

 ![OpenSpace](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7045f04c7ac5bdbf545a6a8f47e2f3db/openspace.jpg "OpenSpace")

OpenSpace

4.5/5(14)

](https://www.g2.com/products/openspace/reviews)

[

 ![Real Tour Vision](https://images.g2crowd.com/uploads/product/hd_favicon/c701ed0f42310afc1e460ab2a6bfb849/real-tour-vision.svg "Real Tour Vision")

Real Tour Vision

4.8/5(26)

](https://www.g2.com/products/real-tour-vision/reviews)

[

 ![Autodesk Forma (formerly Autodesk Construction Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/39d038f4dc28c04cdab43f90e30b1bb8/autodesk-forma-formerly-autodesk-construction-cloud%282%29.svg "Autodesk Forma (formerly Autodesk Construction Cloud)")

Autodesk Forma (formerly Autodesk Construction Cloud)

4.4/5(5,385)

](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews)

[
View All Alternatives
](https://www.g2.com/products/matterport/competitors/alternatives)

## Matterport Alternatives Pricing

The following is a quick overview of editions offered by other [Real Estate Virtual Tour Software](https://www.g2.com/categories/real-estate-virtual-tour)

| Product | Price | Features |
| --- | --- | --- |
| ![Real Tour Vision](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a0a516b979864dc3ef03441e52b72fa/real-tour-vision.png)[Real Tour Vision](https://www.g2.com/products/real-tour-vision/reviews) Fusion Software Only | $99 Lifetime | With RTV you only pay a one-time setup fee after which you will only pay a small per tour fee (virtual tour credit) for each virtual tour and property website that you create. Virtual tour credits are purchased at a cost of $15 individually or $12 in lots of ten or more. No monthly fees. Still Photo Resize & Delivery Panorama Support & HTML 5 Playback Payment Collection Virtual Tours + Property Websites Weekly Seller's Reports Full Motion Video Support & 1080 Playback 360 Video Support & Playback Floor Plans & Maps Hotspot Navigation HTTPS + Private Label for Photographers Voice Overs Lead Capture Photographer Scheduler Printable Flyers Pick up jobs from National Accounts |
| ![Autodesk Forma (formerly Autodesk Construction Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_271552315c04a03aac2d91953498dcd4/autodesk-forma-formerly-autodesk-construction-cloud.png)[Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) Autodesk Docs | Starting at $500.00Per Year | Autodesk® Docs is a cloud-based document management and common data environment in Autodesk Construction Cloud. With Autodesk Docs, you can: Improve accuracy by reducing errors and rework Streamline review and approval workflows Align team members and make project scheduling easier |
| ![Procore](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4cf1afcba79428d399cada0516f7f0d5/procore.jpg)[Procore](https://www.g2.com/products/procore/reviews) Project Execution | Contact Us | Bridge the gap between the office and the field with the only platform built to help you predict risk, protect profits, and deliver with confidence at any scale. Bid Management Project Management Quality & Safety BIM Analytics Training Center |

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Matterport alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## Matterport Pricing Reviews
(2)

  

 ![Andrea C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea C.")
AC

Andrea C.

photographer and filmmaker

Media Production

Small-Business (50 or fewer emp.)

12/9/2025

"Exceptional 3D Visualization That Elevates Client Engagement"

4/5

What do you like best about Matterport?

The automated generation of the 3D "Dollhouse" view and Floor Plan stands out as the most impressive feature. It turns basic 360° scans into a precise, interactive, and immersive digital twin. This high standard of professional visualization is truly exceptional, significantly boosting client engagement while also minimizing the necessity for expensive site visits. Review collected by and hosted on G2.com.

What do you dislike about Matterport?

What I find most frustrating is the mandatory, ongoing monthly hosting fee required to keep tours active. For anyone managing a portfolio, these costs can accumulate rapidly. On top of that, the closed ecosystem significantly restricts flexibility. You have very limited access to the raw data, and making advanced edits or customizations after the model is processed is highly constrained. Review collected by and hosted on G2.com.

What problems is Matterport solving and how is that benefiting you?

Matterport addresses the challenge of inefficient remote visualization and documentation of physical spaces. For me, it offers the advantage of 24/7 virtual open houses and delivers highly accurate digital twins for commercial properties. This not only reduces the need for travel but also helps generate more qualified leads and enables stakeholders to collaborate remotely using precise spatial data. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerSource: Organic

  

 ![Isabella B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabella B.")
IB

Isabella B.

Owner

Small-Business (50 or fewer emp.)

7/14/2025

"Once a Trusted Platform—Now a Risk to My Business and Clients"

0/5

What do you like best about Matterport?

Initially, I liked the sleek 3D tours and the “dollhouse” view, which gave a luxury feel to my property listings. It made it easier to impress sellers and agents. The visual appeal was one of the main reasons I chose Matterport in the beginning. Review collected by and hosted on G2.com.

What do you dislike about Matterport?

Where do I begin? From AI-generated floor plans with glaring inaccuracies to missing key features like built-in fixtures—even when everything on my end was labeled and scanned perfectly. Their billing system attempted to charge my card over 200 times in just a few days, totalling more than $80,000 in failed charges. I had to lock my account, order a new card, and lost access to my business capital for several days.

Customer service is nearly impossible to reach, and when I did finally get someone, I was gaslit into believing it was my bank’s fault—even though the charges were clearly being initiated by Matterport. No accountability, no clear answers, and certainly no resolution.

As a longtime client, it’s disheartening to see a once-reliable platform fall apart this way. I’ve transitioned to iGUIDE, and I deeply regret staying with Matterport as long as I did. Review collected by and hosted on G2.com.

What problems is Matterport solving and how is that benefiting you?

At one point, Matterport helped me offer immersive 3D virtual tours for real estate listings. It allowed potential buyers to explore properties remotely, which was especially helpful during COVID and for out-of-town clients. Unfortunately, the platform has become so unreliable—with billing errors and AI-driven inaccuracies—that the benefits have been outweighed by the ongoing risks and damage to my business reputation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

Matterport Comparisons

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##### Categories on G2

[Jobsite Management](https://www.g2.com/categories/jobsite-management)[Real Estate Virtual Tour](https://www.g2.com/categories/real-estate-virtual-tour)

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