--- title: MaintainX Reviews meta_title: 'MaintainX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1583 reviews by the users' company size, role or industry to find out how MaintainX works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 1583 scale: '5' date_modified: '2026-09-29' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # MaintainX Reviews **Vendor:** MaintainX, an Autodesk company **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.8/5.0 **Total Reviews:** 1,583 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About MaintainX MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com. ## MaintainX Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find MaintainX extremely **user-friendly** , appreciating its intuitive design and excellent support from the team. (611 reviews) - Users rave about MaintainX's **top-notch customer support** , emphasizing its user-friendliness and tailored assistance for seamless implementation. (289 reviews) - Users love the **efficiency of work orders** in MaintainX, streamlining communication and enhancing maintenance scheduling effortlessly. (246 reviews) - Users appreciate the **user-friendly interface and comprehensive features** of MaintainX, enhancing operational management and integration. (225 reviews) - Users find MaintainX to be **intuitive and user-friendly** , facilitating quick training and easy implementation. (213 reviews) - Users find MaintainX significantly improves **efficiency in communication and task management** , greatly enhancing productivity and workflow. (212 reviews) - Efficiency (194 reviews) - Implementation Ease (194 reviews) - Helpful (176 reviews) - User Interface (171 reviews) **What users dislike:** - Users find the **missing features** frustrating, particularly the lack of auto integration and support for inventory management. (127 reviews) - Users find **work order issues** frustrating, particularly with integration, tagging, and prioritization for efficient task completion. (90 reviews) - Users note that the **limited features** of MaintainX hinder their ability to effectively manage inventory and jobs. (74 reviews) - Users express a desire for **limited customization** options in MaintainX, particularly for workflow and procedure personalization. (71 reviews) - Users find the **user interface cluttered** and face difficulties due to limited functionality in work order management. (63 reviews) - Users express concerns about **poor reporting capabilities** in MaintainX, highlighting the need for better customization and accuracy. (58 reviews) - Learning Curve (54 reviews) - Expensive (51 reviews) - Lack of Customization (44 reviews) - Feature Limitations (43 reviews) ## MaintainX Reviews ### 1. MaintainX - the platform for growth! **Rating:** 5.0/5.0 stars **Reviewed by:** Drew B. | Engineering Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 13, 2025 **What do you like best about MaintainX?** I really like the reporting - it's very clear and easy to follow. It's also been extremely easy to implement. Without any training at all our team has been able to set up assets, create and document procedures, and track work orders. We use it daily, and it's just so smooth and easy to understand. If we need it, customer support is just a click away! **What do you dislike about MaintainX?** So far my only dislike is that it is proving to be slightly difficult to schedule asset availability for equipment that is only used for a portion of the day. **What problems is MaintainX solving and how is that benefiting you?** We're a small family business and all maintenance procedures and history were living in the heads of a few of us family members. We know that in order to grow like we want we need to have clear maintenance history, procedures, and visibility. We were trying to decide how best to solve the problem when we discovered MaintainX. The fit for us was perfect - the ability to create and document procedures for future maintenance staff, the ability to store all maintenance data in one place, and being able to view and act on past maintenance cost and history is proving to be a true game changer. ### 2. Exceptional Team and Service from M'X **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchell K. | Technical Project Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about MaintainX?** The team at M'X that I collaborated with demonstrated both professionalism and genuine empathy toward all of our needs and concerns. One of the main advantages was how easy it was to use the platform on a mobile phone, which meant we no longer needed to carry bulky notebooks or laptops with us. **What do you dislike about MaintainX?** The least useful items were already identified and resolved during the initial set-up process. **What problems is MaintainX solving and how is that benefiting you?** Our process was not digital. This affected several areas, including financial planning, capital planning, preventative planning, forecasting, daily operations, information storage, SOPs, and the management of historical data. Moving to a digital approach will save us countless hours and reduce costs. ### 3. Streamlines Maintenance with Real-Time Updates and Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 12, 2025 **What do you like best about MaintainX?** What I like best about MaintainX is its ability to streamline maintenance operations by bringing work orders, communication, and asset management into one user-friendly platform. The mobile-first interface makes it easy for technicians to update tasks in real time, while the clear visibility into work history and preventive maintenance schedules helps teams stay proactive rather than reactive. The reporting tools are also valuable, providing actionable insights that support better decision-making and overall operational efficiency. **What do you dislike about MaintainX?** I found that accessing some of the more advanced settings took a bit longer than I would have preferred. Aside from that, though, I have no complaints. It truly is a fantastic product. **What problems is MaintainX solving and how is that benefiting you?** Since our previous work order program was becoming outdated, we needed to search for a replacement. Maintain X met every criterion we established for the type of system our company needs. MaintainX is helping solve several key operational challenges by centralizing work orders, improving communication, and increasing visibility into maintenance activities. It eliminates scattered information: Instead of using paper logs, spreadsheets, or multiple systems, all maintenance tasks and asset details are stored in one place, making information easier to find and track. It improves workflow efficiency: Real-time updates allow tasks to move quicker, reduce delays, and ensure nothing is overlooked. ### 4. Great for Improving Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Maia W. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 20, 2026 **What do you like best about MaintainX?** The implementation support is a major plus when onboarding. The platform is cost effective with real metrics on time and value of work. The report dashboard is great for management review and communication. It leverages AI to assist techs in completing their work. **What do you dislike about MaintainX?** We would benefit from more "viewing" users who can see the schedule/reports but are not involved in the actual work orders. **What problems is MaintainX solving and how is that benefiting you?** We had previously used a messy excel document to track preventative maintainance and an onging list for weekly work orders and projects. This has simplified and organized those items. ### 5. Effortless Maintenance Management with Intuitive, Reliable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2025 **What do you like best about MaintainX?** MaintainX offers a solid, user-friendly platform that streamlines maintenance and inventory workflows—its mobile accessibility, real-time updates, and clear audit trail make task tracking and PO management noticeably more efficient; while minor UI quirks exist, the system’s reliability and design support smoother day-to-day operations when set up correctly. **What do you dislike about MaintainX?** The older version felt more stable and user-focused; today’s iteration seems to favor feature expansion over refining core functionality. For a tool meant to reduce mistakes, MaintainX 2025 demands extra verification, which defeats its purpose. I hope it can be improved. **What problems is MaintainX solving and how is that benefiting you?** MaintainX solves key operational challenges by digitizing work orders, preventive maintenance schedules, and inventory tracking—replacing paper-based or scattered digital logs with a centralized, real-time system. For me, this brings clearer accountability, faster task assignment, and auditable records that streamline coordination between QA, engineering, and procurement. It also reduces follow-up delays by keeping all stakeholders updated automatically, which supports smoother R&D support and technical service workflows—especially when managing equipment like X-ray machines or boilers where traceability matters. ### 6. Finally in the 21st century! **Rating:** 5.0/5.0 stars **Reviewed by:** Juan A. | Operational Excellence Leader, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 25, 2025 **What do you like best about MaintainX?** The mobile-first UI offers an intuitive interface, making it easy for our technicians to use. They are now taking many more photos, which has improved our documentation. The option to add voice comments with AI transcription has made our records more insightful and detailed. I also appreciate being able to create assets, locations, parts, and vendors on the fly. The support from our Account Manager is first class, and the technical chat live assistance is also very helpful. **What do you dislike about MaintainX?** Some features are missing, but I see them on the development roadmap. I hope that the AI copilot will eventually become a default feature rather than a paid add-on. Additionally, there is no native integration with label thermal printers at this time. **What problems is MaintainX solving and how is that benefiting you?** This tool enables us to collect data for key indicators and supports digital record keeping of our equipment inspections, which helps ensure regulatory compliance. It has also encouraged our technicians to start discussions about some outdated procedures. MaintainX also provides valuable insights into our critical inventory. ### 7. Outstanding Support and Continuous Improvement with MaintainX **Rating:** 5.0/5.0 stars **Reviewed by:** Jake S. | Service and Support, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2025 **What do you like best about MaintainX?** What I like best about MaintainX is how responsive and invested their team is in customer success. Their customer support is outstanding—issues are addressed quickly, and feedback is genuinely listened to rather than acknowledged and ignored. Over the three years I’ve used the platform, I’ve seen features evolve and improve based directly on real-world user input, which is rare in CMMS platforms. From an implementation and day-to-day operations standpoint, the system is intuitive for technicians while still providing the visibility and structure leadership needs. That balance, combined with a development team that actively partners with customers, has made MaintainX a reliable and continuously improving tool for managing facilities and maintenance operations. **What do you dislike about MaintainX?** I honestly do not have anything I dislike about the platform. Any time I have had an issue they were very quick to respond and develop a solution. **What problems is MaintainX solving and how is that benefiting you?** MaintainX has helped solve visibility and scalability challenges across multiple facilities. Early on, one of our biggest gaps was global parts availability—we needed the ability to see and manage parts inventory across multiple sites. This was something the MaintainX team was already developing, and they were able to deliver a functional solution within a few months, which immediately improved planning, inventory control, and decision-making at a broader organizational level. In my current role, we’ve also worked closely with MaintainX to support a more external, customer-facing operating model. Their team has been highly adaptable, taking feedback and translating it into practical solutions that fit real operational needs. The benefit has been a platform that continues to evolve with our business, rather than forcing us to work around system limitations. That flexibility and partnership have made MaintainX a strong long-term solution for both internal maintenance management and broader operational use cases. ### 8. User-Friendly, Mobile-Ready, and Packed with Smart Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 10, 2025 **What do you like best about MaintainX?** I appreciate the program's mobile compatibility and how user-friendly it is. I also value that the developers are always working to improve it, making it easier to access the data I need. The integration of AI and the option to connect with other platforms are features I find particularly useful. Implementation with the team went really well and they were very open minded to our suggestions and what we were looking for. **What do you dislike about MaintainX?** One area I believe could be improved is the organization of the libraries and filters. Since many of them are not listed in alphabetical order, it can be difficult to locate what you need unless you already know the exact name to type in. This can be a challenge for users who are unsure of the specific names they are searching for. Additionally, I would appreciate better integration with budget management and reporting, especially with the ability to track costs across different budget numbers. Finally, I find the handling of PM work orders somewhat cumbersome. There is a parent work order and several sub work orders, but all of them must be closed individually for the task to be considered complete, which makes the log appear cluttered. **What problems is MaintainX solving and how is that benefiting you?** MaintainX has significantly improved our communication. Thanks to its messaging platform, the comments section within work orders, and the option to tag colleagues, it’s now much easier to connect with requesters from other divisions. Previously, we relied on email and personal phones, but now we can use the mobile platform to keep all information logged directly within the program or the work order itself. This shift has also enhanced our ability to track both group and capital projects. ### 9. Instant Work Orders on the Go—A Huge Time Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca G. | Chief Operator Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 11, 2025 **What do you like best about MaintainX?** I go from location to location, being able to use my phone to submit a work order instantly has been extremely time saving and convenient! No more, well, I'll have to wait till I get back to the office. **What do you dislike about MaintainX?** That not more pictures are permitted with the free version. A few glitches with some staff, ex. they never received the code to be able to login and there's no other way to login or they have to login every time they open the app. I personally have not had issues with those but 2 of my employees have. **What problems is MaintainX solving and how is that benefiting you?** Being transparent and being able to have better communication. Work get's done more efficiently. ### 10. End-to-End Work Order Tracking from Request to Completion **Rating:** 4.0/5.0 stars **Reviewed by:** Clint M. | Maintenance Manager and Logistics Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 13, 2026 **What do you like best about MaintainX?** Being able to track work orders from requests all the way through completion. **What do you dislike about MaintainX?** They switched the hourly Work Order Trigger to Automations and it seems like that is still in beta. **What problems is MaintainX solving and how is that benefiting you?** Our preventative maintenance program is stellar now. Downtime due to machines failing has decreased exponentially. Thus leading to increased productivity. ### 11. Exceptional, User-Friendly CMMS That Streamlines Maintenance Operations **Rating:** 4.5/5.0 stars **Reviewed by:** William N. | Engineering Services Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2026 **What do you like best about MaintainX?** MaintainX is an exceptional Computerized Maintenance Management System (CMMS) that delivers a robust, intuitive, and user‑friendly platform for managing maintenance operations. Its comprehensive feature set—ranging from work order tracking and asset management to real‑time communication and analytics—empowers organizations to improve efficiency, enhance equipment reliability, and streamline workflows. MaintainX’s modern interface, mobile accessibility, and strong support infrastructure make it a valuable solution for teams seeking to optimize their maintenance processes and drive operational excellence. **What do you dislike about MaintainX?** Cost becomes a significant consideration when evaluating software solutions, particularly when equivalent functionality can be achieved through custom-developed Power Apps without the need for recurring annual subscription fees. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is providing analytics capabilities that were previously unavailable to us, enabling greater visibility into our maintenance operations and supporting more informed, data‑driven decision‑making. ### 12. Easy Setup, Powerful Asset Tracking, But Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** Shayden S. | Technical Support Coordinator, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 27, 2026 **What do you like best about MaintainX?** I like that MaintainX is easy to use and navigate. The initial setup was super easy, as it provides a course to walk you through it all. **What do you dislike about MaintainX?** It's quite expensive per seat of users, and it would be nice to have a view-only option to reduce costs. Adding APIs to tie into third-party solutions would be super useful. **What problems is MaintainX solving and how is that benefiting you?** MaintainX helps me track assets and maintenance records efficiently, building forms that auto flag and require additional fields during repairs or maintenance checks. ### 13. Intuitive and Easy to Use with a Great Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian M. | Manufacturing Engineer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 11, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about MaintainX?** Ease of use and it's intuitive user interface. Customer Support has been top notch led by Chris Morrissette **What do you dislike about MaintainX?** The in built reporting tool is quite limited at present but our implementation expert has assured us that it is actively being developed. **What problems is MaintainX solving and how is that benefiting you?** We use it as a CMMS, coming from our spreadsheet based tracking we have greatly simplified our administrative tasks. ### 14. Easy Driver Reporting and Organized Work Orders **Rating:** 4.5/5.0 stars **Reviewed by:** Shane W. | Operations Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 19, 2026 **What do you like best about MaintainX?** It’s an extremely easy format for drivers to report problems, with less paperwork floating around. It’s also easy to manage and assign work orders, which helps keep everything organized. **What do you dislike about MaintainX?** I haven’t found anything to dislike about this product yet. **What problems is MaintainX solving and how is that benefiting you?** This helps me keep track of repairs that need to be made. I can also look at an asset’s history to see what repairs were done in the past, without having to sort through stacks of paper. ### 15. Real-Time Work Order Updates and Top-Tier Inventory in MaintainX **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey C. | Community Association Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 05, 2026 **What do you like best about MaintainX?** I love that MaintainX updates the residents on their work orders in real time and the inventory and recurring work orders is top tier. **What do you dislike about MaintainX?** The reports are all called work orders. We have to physically rename community inspection reports.. and it would be great if we could print some of the summary pages that sit on the dashboard. **What problems is MaintainX solving and how is that benefiting you?** Updating the residents in real time and making sure that we stay on top of the recurring inspections. ### 16. Easy to Use with Helpful AI Prompts and Fresh Displays **Rating:** 5.0/5.0 stars **Reviewed by:** Michael K. | Maintenance Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 30, 2026 **What do you like best about MaintainX?** Ease of use and AI promts. Fresh displays. **What do you dislike about MaintainX?** Can be glitch when using mobile app and photos can take a while to upload at times. **What problems is MaintainX solving and how is that benefiting you?** Live KPI's and tracking technician allocation and utilization ### 17. Shout out to Maintenance X! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 09, 2026 **What do you like best about MaintainX?** Maintenance X has been a game-changer for staying organized and on top of work orders. The platform is extremely easy to use, even for someone who isn’t super tech-savvy. Everything is laid out clearly, which makes creating, tracking, and closing work orders simple and stress-free. I especially love how it helps me keep up with tasks in a timely fashion—no more missed requests or forgotten follow-ups. Notifications and updates keep everyone on the same page, which improves communication and efficiency. Overall, Maintenance X has made managing maintenance smoother, faster, and far more reliable. **What do you dislike about MaintainX?** So far, I haven’t found anything I dislike yet. **What problems is MaintainX solving and how is that benefiting you?** Saves time with knowing who's working on what project and if it's completed or not. ### 18. Quick Work Orders, Easy Assignment and Task Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Kimthay D. | Production Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 20, 2026 **What do you like best about MaintainX?** Quickly raise a work order and assign it to the right person, and also track it back in the pending tasks. **What do you dislike about MaintainX?** It doesn't have an app inside the Microsoft Store; more notifications are pending on the email alert, and sometimes we could miss them and make the task overdue. **What problems is MaintainX solving and how is that benefiting you?** The voice from the operator raised the issue and followed up on it by themself. It is very difficult if it doesn't have the MaintainX platform. The engagement of operators to let them care about the machine will be low. ### 19. User-Friendly with Outstanding Implementation Support **Rating:** 5.0/5.0 stars **Reviewed by:** Vince V. | IT Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 **What do you like best about MaintainX?** The product is extremely user-friendly and intuitive. The implementation team was very supportive, offering helpful suggestions and efficiently uploading all of our assets and procedures. I am impressed by the wide range of features available within MaintainX. **What do you dislike about MaintainX?** The reporting dashboard would benefit from having additional options, especially when it comes to the Meters feature. **What problems is MaintainX solving and how is that benefiting you?** MaintainX gives us immediate visibility into the performance of our equipment, maintenance employees, and all our assets. While our initial goal was to address a single issue, tracking the workload and workflow of our Maintenance Department, we have also managed to solve several other challenges. These include asset tracking, monitoring downtime, and improving our ability to centralize and schedule preventive maintenance for all our equipment. ### 20. Effortless Maintenance Management with Powerful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Inez L. | Office manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 07, 2025 **What do you like best about MaintainX?** It keeps all my maintenance requests organized, and the reports are extremely helpful. **What do you dislike about MaintainX?** At times, it can be difficult to locate the specific feature you need because there are so many options available. Navigating through all the choices can be overwhelming. **What problems is MaintainX solving and how is that benefiting you?** This tool addresses the issue of not knowing the status of our commercial real estate work orders. With real-time updates, we can stay informed, and the ability to review closed work orders—complete with pictures, receipts, and notes for the maintenance tech—is extremely helpful when following up with tenants. We are hopeful that, in the long term, we will be able to identify all recurring work orders, which should help us prepare a more accurate budget for next year and plan larger projects more effectively. ### 21. User-Friendly Maintenance Tracking With Strong Mobile Work Orders **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 20, 2026 **What do you like best about MaintainX?** MaintainX is very user-friendly and easy to implement across teams. The mobile accessibility makes it simple for frontline employees and maintenance staff to complete work orders in real time. I especially like the ability to track preventive maintenance schedules, assign tasks, and document issues with photos. It improves accountability and provides better visibility into maintenance history, which is helpful for audits and compliance. **What do you dislike about MaintainX?** While the system is straightforward, some reporting features feel limited without upgrading to higher-tier plans. Customization options for more complex workflows can also be somewhat restrictive. Additionally, if team members are not consistent about updating work orders, the system relies heavily on user discipline to stay accurate. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is solving the problem of inconsistent maintenance tracking and lack of visibility into work orders. Before using it, tasks were often tracked through emails, verbal communication, or spreadsheets, which made it difficult to ensure accountability and follow-up. ### 22. Helpful, Fast-Responding Support and Customer Success Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2026 **What do you like best about MaintainX?** From an administrative standpoint, MaintainX Support and Customer Success Teams are very helpful and quick to respond to questions or issues that come up. **What do you dislike about MaintainX?** In general, the amount of customization within the application is limited. For any custom changes or feature requests, it could be a while for it to be implemented. **What problems is MaintainX solving and how is that benefiting you?** MaintainX helps streamline maintenance workflows and makes it easy for operators and managers to gain visibility into their processes. ### 23. Easy Work Orders, Great Tracking, and Insightful Graphs **Rating:** 5.0/5.0 stars **Reviewed by:** Kari B. | Maintenance Electrician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 25, 2026 **What do you like best about MaintainX?** The ease of use for operators to put in work orders, the tracking system, and the many graphs that are provided. I also love that it is one less thing our IT department has to handle. **What do you dislike about MaintainX?** My least favorite thing is that I have to refresh the web page. **What problems is MaintainX solving and how is that benefiting you?** Inventory, proper communication from operators to maintenance. ### 24. Revolutionized Equipment Tracking with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2026 **What do you like best about MaintainX?** I like how MaintainX tracks the work that's been performed or needs to be performed. The asset tracking seems to work quite well. **What do you dislike about MaintainX?** Understanding how to locate specific items is challenging. It seems like there should be a help page where you could add an item, allowing you to look up a question or an item you're trying to work on. **What problems is MaintainX solving and how is that benefiting you?** MaintainX identifies equipment needing attention and tracks maintenance work, helping manage ground support equipment across four airports effectively. ### 25. Powerful Reporting and Equipment Tracking That Keeps Spending Under Control **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy P. | Project Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 03, 2026 **What do you like best about MaintainX?** MaintainX is going to be very helpful for us when we need to pull reports, keep our spending under control, and stay on top of equipment tracking and maintenance. **What do you dislike about MaintainX?** It feels like a lot at first, but once you start using it more and get comfortable with it, it becomes much easier to use. **What problems is MaintainX solving and how is that benefiting you?** We haven’t had the chance to use it to its full potential yet, but we’re looking forward to putting it to work and seeing the benefits. ### 26. Maintain Is Reliable and Efficient for Easy Work Order Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler F. | Project and Implementation Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 18, 2026 **What do you like best about MaintainX?** Maintain is reliable and efficient. It makes managing work orders easy, provides real-time updates, and connects you with quality, vetted contractors. **What do you dislike about MaintainX?** Nothing negative so far. The software works as expected, and the company communicates well and works effectively with its end users. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is improving our ability to see assets and inventory in real time. This helps us make changes faster and streamline our processes, so we can work more efficiently overall. ### 27. User-Friendly Software with Top-Notch Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 15, 2026 **What do you like best about MaintainX?** The software is very user friendly and the customer service is top notch **What do you dislike about MaintainX?** The only issues we have had are some small quirks with the mobile app but they were resolved quickly **What problems is MaintainX solving and how is that benefiting you?** we now have all of our work orders and parts inventory in the same system. This is a huge benefit ### 28. User-Friendly Asset Tracking with Easy Setup and Strong Support **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha H. | Operations Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about MaintainX?** The system is very user friendly and helps us keep track of all our assets seamlessly. It was very easy to set up and we use it to track all our service work. We have also had a lot of customer support. **What do you dislike about MaintainX?** I don’t like that you can’t view the calendar across a date range. For example, if the start date is 1/2 and the end date is 3/2, the calendar only shows the start date instead of showing the full period. **What problems is MaintainX solving and how is that benefiting you?** Helping keep track of our assets and service records of each job completed. ### 29. Effortless Work Order Tracking and Maintenance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Maintenance, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2025 **What do you like best about MaintainX?** MaintainX makes it easy to keep track of all my daily and weekly work orders and upcoming inspections throughout the year. It also help me track the cost of ongoing maintenance and repairs. I also like that you get 24 hours customer support to help with any issues. **What do you dislike about MaintainX?** So far I have no complaints or dislikes. Once you complete the training with maintainx academy every thing is simple to use. **What problems is MaintainX solving and how is that benefiting you?** Before using maintainx our work orders were done with pen and paper and it was hard to keep track of maintenance frequency with specific equipment. It's also made it easier to keep track of upcoming inspections that I may have forgot about. ### 30. Easy to Use for Technicians, But Bulk Editing and Permissions Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 25, 2025 **What do you like best about MaintainX?** It’s an easy platform to read especially for my technicians. I can move fast through it being easy to read myself. **What do you dislike about MaintainX?** I do not like that I cannot make mass changes to a category of work orders. Historically I have been able to run a script to make bulk changes all at once. The system operates in a way that costs me additional time and labor to accomplish some of the work I need to do at times. I also really dislike how the permissions are set for leadership in the system. I also understand this is a dollar general choice and not a MaintainX choice. Reporting out of MaintainX is misleading for two reasons. One we are not doing everything the same from one site to another and two, if a work order isn’t completed the next work order will not generate. This allows for a site to show a good completion percentage even when the could have multiple work orders that were never created on schedule because the prior work order was never completed. **What problems is MaintainX solving and how is that benefiting you?** It is supposed to be standardizing what we do as a network and how we do it. I do not think it is successful as it could be in this regard. We should have built one site and copied it to every other site in the same category. Then our work orders would all look and read the same, times would the same, frequency would be the same and so on. Because we don’t do it this way the reporting is skewed and isn’t really an apples to apples comparison form one building to another. ### 31. Best purchase my company has made to date! Like a Live Employee **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2026 **What do you like best about MaintainX?** It has organizational qualities that you wish a live employee had. **What do you dislike about MaintainX?** I have not found a downside to this program yet. **What problems is MaintainX solving and how is that benefiting you?** Keeps track of parts quantities, and where and when used. ### 32. User-Friendly, Mobile-First Solution That Eliminates Paperwork **Rating:** 5.0/5.0 stars **Reviewed by:** Vincentdinho M. | Maintenance Technician, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 18, 2025 **What do you like best about MaintainX?** Maintainx is The user-friendly, mobile-first design is what I like best. Our technicians, regardless of their tech-savviness, adopted it immediately. The ability to receive, complete, and update work orders in real-time from their smartphones, including adding photos and notes, has completely eliminated paper-based delays and miscommunication **What do you dislike about MaintainX?** The reporting features can feel limited. Creating custom, indepth reports for advanced analysis is difficult without a highertier plan, which can be a constraint for data driven teams needing more than basic overviews. **What problems is MaintainX solving and how is that benefiting you?** It eliminates paper tracking and miscommunication. By digitizing work orders and PM schedules, it prevents equipment failures and centralizes our maintenance data. This gives us less downtime, clearer accountability, and data to make smarter repair decisions. ### 33. Amazingly Useful Software Program **Rating:** 5.0/5.0 stars **Reviewed by:** Shana G. | Safety and Fleet Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2025 **What do you like best about MaintainX?** As part of the fleet management team for Kalos Services, we were looking for a program that would help us to better organize our fleet. Maintain X was our solution. It allows us to track our assets, create work orders for our fleet vehicles to schedule oil changes and other repairs. We can now keep much better track of the cost of the parts we are using as well as how much we are spending on maintenance per vehicle and per vendor. We can assign the different work orders to the techs together or individually, or not at all if we are just for tracking costs and it is not work for them to do, such as subletting repairs at another shop, or getting graphics put on our vehicles. It's extremely user friendly. We've also used it to create procedures for commissioning and decommissioning vehicles. Overall, our mechanics have found the software easy to use as well. Our representative for Maintain X, Cheryl, has been extremely helpful. She explains things very clearly and goes out of her way to make sure she answers any questions we have. We use this program every day, all throughout the workday. It's become an essential part of taking care of our fleet and carrying out procedures for better efficiency. **What do you dislike about MaintainX?** It would be nice to have some kind of interface with our company emails. When I'm scheduling vehicle maintenance appointments, I'd like to be able to send out an email from the scheduled work order to the company email of the driver, his supervisor, and his dispatcher, so that they can be better notified of the appointment, possibly even a reminder sent out a half hour or so before the appointment. Another thing is when we create a work order for commissioning a new fleet vehicle, for example, we cannot add multiple vendors to the same work order and have their costs tracked separately. It's only one vendor per work order. So, the work the mechanics do needs one work order such as inspection, making sure safety supplies are stocked up, etc., but if we have graphics put on the vehicle, it needs a separate work order with the costs attached to that particular vendor. **What problems is MaintainX solving and how is that benefiting you?** Maintain X is allowing us to track costs that were going under the radar before, giving us a more detailed view of the vehicles we have as assets, as well as trailers, and creates work orders for our mechanics so they know exactly what they need to do. It has really made my job easier by bringing order, efficiency, and harmony to my workday. ### 34. Excellent Platform Visibility for Spotting Trends Across Production and Inventory **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about MaintainX?** the visibility across the platform makes it easy to find reoccurring trends, good or bad through the production floor and spare parts stock **What do you dislike about MaintainX?** the mobile application is not as robust as the desktop application **What problems is MaintainX solving and how is that benefiting you?** parts reordering is a 1000 times easier now than with our previous system and fully visible as to what has already been put on order ### 35. Affordable Platform that is very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Craig M. | Facility Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 08, 2025 **What do you like best about MaintainX?** The app for Maintain X on our phones is absolutely the best and super easy to use. Every function you need to communicate with your staff and requesters is so simple and smooth. The app works so well that our janitorial staff uses it as well. Complete package for our school across the board. **What do you dislike about MaintainX?** The only complaint I have and maybe I just don't know how to use it yet is the communication within the request. It would be nice to chat back and forth within the request with the requester especially when it's in progress and something needs to be ordered or we are waiting for something. **What problems is MaintainX solving and how is that benefiting you?** Its platform helps me and my staff respond to everything with Maintenance and Janitorial in our school in a timely fashion with accurate detail of what needs to be done. It also provides a nice reminder of the things that need to be done on a regular basis too. ### 36. Best maintenance implimation softwear. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Senator #67107, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 07, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about MaintainX?** The Enterprise Version has truly been a game changer. The mobile app is incredibly easy to use and makes things much more convenient, especially when it comes to printing QR codes for equipment identification. Inspectors who check for maintenance compliance are consistently impressed, and some have even expressed interest in adopting our approach to help other organizations facing similar challenges. Managing assets and looking up parts is always just a few clicks away. The PM procedures are straightforward, with clear prompts that ensure we never miss a step. **What do you dislike about MaintainX?** Imputing data plate information can be tedous and time consuming. (but it is very worth the time in case of ineligible data plate in the future.) **What problems is MaintainX solving and how is that benefiting you?** PM tracking. Prediction of down time. History of repairs and vendors of repairs is so nice. template work orders are a game changer. ### 37. Seamless Onboarding and Strong ROI—Maintain X Keeps Maintenance Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 04, 2026 **What do you like best about MaintainX?** Price was a deciding factor, and it’s critical for ROI. Support and onboarding were also key, and they made implementation seamless. Maintain X has been critical for organizing our maintenance flow and keeping things structured. **What do you dislike about MaintainX?** Since this is our company’s first time implementing a CMMS, we haven’t identified any downsides yet. **What problems is MaintainX solving and how is that benefiting you?** Organizing maintenance tasks and prioritizing them gives us better visibility. ### 38. Easy Navigation and Custom Dashboards That Streamline Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jason F. | Asset Control Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 02, 2026 **What do you like best about MaintainX?** Easy to navigate and the custom dashboards that you can create to maximize downtime and operations are easily created. **What do you dislike about MaintainX?** Double work order creation possible without a VIN or serial number based system. Have to work off of an assentric based system. **What problems is MaintainX solving and how is that benefiting you?** Maximizing downtime and watching technicians efficiency. ### 39. Keeps Tasks Organized with Helpful Real-Time Data **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan L. | Maintenance Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 29, 2026 **What do you like best about MaintainX?** It helps me keep my tasks organized, and I like how it can bring in real-time data when I need it. **What do you dislike about MaintainX?** I’m not able to use P.O.s on my phone just on desktop **What problems is MaintainX solving and how is that benefiting you?** It helps with communication and keeps everything organized. ### 40. Maintain X is a great program and very versitile to meet our goals. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 26, 2025 **What do you like best about MaintainX?** At the beginning I was going blind and down the wrong path until I met Ira Famarin. She has guided me in the right direction and is very knowledgeable. I like how the software allows us to cut the paperwork part and have everything digital. I can go to a machine and see the total down time and cost. Software is user friendly and has so many options to pick from to reach your goals. **What do you dislike about MaintainX?** Nothing really negative just the process of building it up to get all the information entered but has been made easier sense I can make a list and send to Ira to get it uploaded. **What problems is MaintainX solving and how is that benefiting you?** Being able to assign the work orderes and audits through MX is wonderful. Makes it easy for the user to see what they are responsible for and have a deadline. Able to reduce in paper copies. ### 41. Effortless Equipment Tracking with MaintainX **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 26, 2026 **What do you like best about MaintainX?** I like that MaintainX is very easy and user-friendly. It's easy for anybody to use, taking hardly any time to learn. The QR codes feature is very useful for charging parts during repairs, making the process easier. The transition to MaintainX was very easy, and the team picked it up pretty quickly. **What do you dislike about MaintainX?** I would like a better implementation between Samsara for DVIR tracking. It would be nice if it can communicate correctly on tracking miles, hours, and DVIRs. **What problems is MaintainX solving and how is that benefiting you?** MaintainX helps us keep track of repairs and necessary inspections on our tractors and trailers. ### 42. All-in-One Maintenance Management with Clear Communication and Big Time Savings **Rating:** 4.0/5.0 stars **Reviewed by:** Seth H. | Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 26, 2026 **What do you like best about MaintainX?** Finally, we have a platform that helps us manage all of our maintenance needs in one place. We really appreciate the clear communication, the record-keeping, and the time it saves our organization. **What do you dislike about MaintainX?** It’s a little expensive per user, but overall it’s been a great experience. **What problems is MaintainX solving and how is that benefiting you?** Before MaintainX, we tracked our maintenance and preventive tasks using a mix of email, Google Sheets, and text messages. Now everything is in one platform, with clear updates and much better communication. ### 43. Global MaintainX Parts List **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2026 **What do you like best about MaintainX?** The ability to see what parts go to an asset by just clicking on the asset. **What do you dislike about MaintainX?** I dislike that there isn't a global database of parts and part numbers etc. already pre-programmed by maintainX that we could pick and choose from to build out assets. Such as that of a bearing where the part had a global maintainX part prefilled with all its descriptive data minus cost so as I implement the bearing into my maintainX that if another location of my company also uses the same bearing that we could have the part numbers be the same as well as we could a company wide accurate inventory as opposed to me having to create a part number and then another location of the company creates a part number for the same bearing but they make it differently, now when we go to do a cycle count we have to decipher which part they created to be the said bearing and I would have to do the same to accurately determine our parts match to get a realistic number of that said bearing we have. **What problems is MaintainX solving and how is that benefiting you?** It is completely taking over our tracking of work orders and is working great as a tool here at Dolese. ### 44. Smooth MaintainX Rollout with Responsive, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 06, 2026 **What do you like best about MaintainX?** We’re currently in the process of implementing MaintainX at our second plant. So far, we’ve been happy with their time management and their eagerness to help throughout the rollout. **What do you dislike about MaintainX?** So far I don’t have a lot to add, but one thing I’d recommend for MaintainX is to start offering your own predictive system and make it part of your implementation process for customers who want it. **What problems is MaintainX solving and how is that benefiting you?** It has made my planner job easy to plan and schedule the job ### 45. Effortless Mobile Experience Makes Workflows a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** shawn s. | Maintenance Team Lead, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 04, 2025 **What do you like best about MaintainX?** I like the ease of use, especially with the mobile app when on the go. **What do you dislike about MaintainX?** The only minor issue I've had with MaintainX is that when closing out work, I have to navigate to a different section to do things like add time. I would prefer if all these options were available on the main screen, so I wouldn't need to leave it. **What problems is MaintainX solving and how is that benefiting you?** MaintainX simplifies tracking equipment downtime, making it straightforward to monitor when machines are out of service. It also provides helpful insight into when a piece of equipment might need to be replaced soon due to recurring failures. ### 46. All-in-One CMMS for Preventive Maintenance, Mobile Tasks, and Clear Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony N. | engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 28, 2026 **What do you like best about MaintainX?** A platform helps manage maintenance tasks, inventory, checklist, all in one computerized maintenance management system that create, update, complete tasks on the go for effective preventive maintenance and improved visibility and reporting. MaintainX offers strong value on proactive maintenance scheduling and maintenance records, faster response times, better collaboration. **What do you dislike about MaintainX?** 1) Offline capabilities. 2) Complex workflows. 3) Less flexible exporting data 4) Limitations evaluating **What problems is MaintainX solving and how is that benefiting you?** A platform helps manage maintenance tasks, inventory, checklist, all in one computerized maintenance management system that create, update, complete tasks on the go for effective preventive maintenance and improved visibility and reporting. MaintainX offers strong value on proactive maintenance scheduling and maintenance records, faster response times, better collaboration. ### 47. Easy Tracking of Reports and Assets **Rating:** 5.0/5.0 stars **Reviewed by:** Waigonda A. | Biomedical Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 21, 2026 **What do you like best about MaintainX?** I can easily track all reports on work done. Its also easy to track assets and there status **What do you dislike about MaintainX?** You can lose data when working in offline mode **What problems is MaintainX solving and how is that benefiting you?** It is easier to track reports for service done, asset management, track the performance of the teams compared to previously when we didn't have a digital system to do this. It helps to save time since its easier to generate reports, and also having detailed reports with pictorial evidence. ### 48. So Far It Seems To Be User Friendly and The Tech Support Is Very Helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** zachary d. | Maintenance Planner/Scheduler, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about MaintainX?** Customer service is super helpful, and communicate well. Integration is smooth and the use of MaintainX is rather easy to pick up. Emily Cheung was very knowledgeable and thorough with MaintainX setup. She was undoubtably instrumental in the startup process for this site involving MaintainX. She was understanding and helpful with our issues, concerns, questions and etc. **What do you dislike about MaintainX?** As of this moment, I do not have anything negative to say about MaintainX. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is allowing us to keep track of our assists as well as insure our PMs and Work Orders are delivered on time and properly. ### 49. Effortless Team Onboarding and Streamlined Maintenance Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Jack D. | Reliability Lead, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 05, 2025 **What do you like best about MaintainX?** What I liked most about MaintainX was how easy it was to get our entire team up and running. The mobile-first design made it simple for technicians to update work orders in real time, and the visibility it gave us into asset performance and task completion helped us stay proactive. It’s streamlined our maintenance operations and improved accountability across the board **What do you dislike about MaintainX?** Overall, MaintainX has been a great tool for streamlining our maintenance operations. If I had to pick one area for improvement, it would be the limited customization options for certain workflows and forms. While the platform covers most of our needs out of the box, a bit more flexibility in tailoring fields or reports would make it even more powerful **What problems is MaintainX solving and how is that benefiting you?** MaintainX has helped us solve several key challenges in our maintenance operations. Before switching, we struggled with fragmented communication, delayed work order updates, and limited visibility into task progress. MaintainX centralizes everything — from asset tracking to team coordination — and gives us real-time access through mobile devices. That’s improved accountability, reduced downtime, and made it easier to stay compliant with our procedures and audits ### 50. Exceptionally User-Friendly with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron M. | Maintenance Planner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 30, 2025 **What do you like best about MaintainX?** Ease of use. I cannot imagine the creators of MaintainX being able to make this software any more user-friendly. We have an aging maintenance crew who will use this system. Having it friendly to use will incredibly increase our chances of success of implementing this system to them. Customer service is unparalleled. The startup integration was VERY helpful and ensured our success. **What do you dislike about MaintainX?** I cannot think of a dislike currently. This is most appreciated. **What problems is MaintainX solving and how is that benefiting you?** MaintainX is replacing an out of date maintenance management system. ## MaintainX Discussions - [CAN YOU ADD MORE FEATURES?](https://www.g2.com/discussions/can-you-add-more-features) - 1 comment, 1 upvote - [MaintainX has totally transformed my service department](https://www.g2.com/discussions/29240-maintainx-has-totally-transformed-my-service-department) - 2 comments, 1 upvote - [Does this software has a report generation section on how much a certain preventive would cost?](https://www.g2.com/discussions/does-this-software-has-a-report-generation-section-on-how-much-a-certain-preventive-would-cost) - 2 comments, 1 upvote - [View MaintainX pricing details and edition comparison](https://www.g2.com/products/maintainx/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+08%3A12%3A09+-0500&secure%5Bsession_id%5D=48724cda-0f55-4267-bd04-52f4c3f5400c&secure%5Btoken%5D=471386fcb4c30d76d342551b858981c999520a2f9666824f90c5bc8712c5597a&format=llm_user) ## MaintainX Features **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking - Alerts/Notifications **Monitoring** - Use - Reliability - Risk - Alerts/Notifications **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Task Tracking** - Activity Feed - Task Schedules - Comments **Asset Definition** - Asset Register - Relationships - Costs - Types **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Knowledge Base** - Q & A - Link Sharing - Searchable **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking - Funding Source Tracking - Inventory Tracking - IT Asset Tracking - Returns Tracking - Equipment Tracking - Check-in/Check-out - Delivery Tracking - Mobile Time Tracking - Fuel Tracking - Vehicle Tracking - Status Tracking - Multi-Location **Analytics** - Dashboards - Performance - Forecasting - Activity Dashboard **Execution** - Planning - Scheduling - Collaboration **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Security** - Verification - Role-Based Permission - Public vs Private **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Additional Functionality** - Access Controls/Permissions - Cost Tracking - Resource Management - Compliance Tracking - KPI Monitoring - Performance Metrics - Document Management - Business Process Control - Collaboration Tools - Loss Tracking - Maintenance Scheduling - Downtime Tracking - Generative AI - Barcode/Ticket Scanning - Mobile Access - AI Copilot - Benchmarking - Real-Time Monitoring - Productivity Analysis - Real-Time Analytics - Work Order Management - Asset Lifecycle Management - Root Cause Analysis - Third-Party Integrations - Historical Trend Analysis - Customizable Reports - Workflow Management - Manufacturing Inventory Management - Data Capture and Transfer - Traceability - Data Import/Export - Status Tracking - Quality Management - Data Visualization - Utilization Reporting - API **Additional Functionality** - Compliance Management - Work Order Management - AI Copilot - Third-Party Integrations - Reminders - Activity Dashboard - Document Management - Inventory Management - Monitoring - Reporting & Statistics - Asset Assignment - Asset Kitting - Audit Management - Barcoding/RFID - Mobile Access - Digital Signature - User Management - Shipping Management - Asset Lifecycle Management - QR Codes - Reservations Management - Maintenance Management - Customizable Fields - Billing & Provisioning - Reporting/Analytics - Customizable Reports - GPS - Software License Management - Audit Trail - Tagging - Search/Filter - Historical Reporting - Contract/License Management - Customizable Forms - Purchase Order Management - Data Import/Export - Disposal Management - Generative AI - Maintenance Scheduling - Complaint Monitoring - Fixed Asset Management - Calendar Management - API - Workflow Management - Depreciation Management - Dispatch Management - Territory Management - Routing - Performance Metrics - Order Management - Route Optimization - Geolocation - Driver Management - Scheduling - Real-Time Updates - Real-Time Monitoring - Geofencing - Real-Time Notifications - Transportation Management - GIS Integration - Geographic Maps - Real-Time Reporting - Employee Management - AI/Machine Learning **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Communication** - Social Features - Tagging - Upload - Comments **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Generative AI** - AI Text Summarization **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards - Task Management - Equipment Maintenance - Predictive Maintenance - Document Management - Inspection Management - Compliance Management - Technician Management - Asset Lifecycle Management - Calibration Management - Calendar Management - Inventory Management - Key & Lock Management - Safety Management - Job Management - Audit Management - Customizable Reports - For Mechanical Equipment - Fixed Asset Management - Dispatch Management - Purchase Order Management - Contact Management - Workflow Management - Purchase Order Management - Historical Reporting **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Vendor Management - Service Request Portal - Reporting & Dashboards - Mobile Field Access - Facility Asset Management - Task Management - Equipment Maintenance - Preventive Maintenance - Audit Management - Service Request Management - Asset Lifecycle Management - Parts Management - Visitor Management - Inspection Management - Workflow Management - Communication Management - Work Order Management - Equipment Management - Compliance Management - Space Management - Incident Management - Contract/License Management - Maintenance Management - Materials Management - Invoice Management - Fixed Asset Management - Document Management - Activity Dashboard - Historical Reporting - Calendar Management **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Additional Functionality** - Monitoring - Barcode/Ticket Scanning - Audit Trail - Scheduling - Billing & Invoicing - Facility Scheduling - Inventory Tracking - Automated Scheduling - AI Copilot - Reporting & Statistics - Mobile Access - Alerts/Notifications - Cost Tracking - Generative AI - Maintenance Scheduling - Real-Time Data - Task Scheduling - API - Barcoding/RFID - Service History - Equipment Tracking - Third-Party Integrations - Asset Tracking - Document Storage - Multi-Location - GPS - Reminders - Customer Database - Customizable Forms - Customizable Fields - Warranty Tracking - Reporting/Analytics - Activity Tracking - Access Controls/Permissions - Data Import/Export - Inventory Control - Real-Time Notifications - Budgeting/Forecasting - AI Summarization - Chatbot - Resource Allocation - Downtime Tracking - Workflow Automation **Additional Functionality** - Customizable Forms - Checklists - Real-Time Data - Activity Tracking - Real-Time Notifications - Facility Scheduling - Status Tracking - API - Generative AI - Inventory Control - AI Copilot - Maintenance Scheduling - For Schools - Alerts/Notifications - Multi-Location - Access Controls/Permissions - Customizable Reports - Commercial Properties - Residential Properties - Data Import/Export - Audit Trail - Third-Party Integrations - Corrective and Preventive Actions (CAPA) - Reporting/Analytics - Billing & Invoicing **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - AI/Machine Learning - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Generative AI - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top MaintainX Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (689 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.5/5.0 (298 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (535 reviews)