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Magnetar Reviews & Provider Details

Magnetar are here to help innovate business and improve peoples lives with technology. Our purpose is to dedicate ourselves with enthusiasm and heart to offer efficient, sustainable solutions with unparalleled customer service to enable our customers pursuit of their creative endeavours, magnetar is an inevitable force whose name and experience are instinctively recognised

Seller

Magnetar IT

Discussions

Magnetar Community

Languages Supported

English, Portuguese, Spanish

Provider Description

Our business is founded on our strong belief that where there are better, more efficient ways of a business operating, we will find them. Using our skills, experience and knowledge in IT and digital transformation, we will renew your business systems and processes using the latest technology to reap a whole host of benefits, all aligned to meet your business goals.

Overview by

Lewis Jenkins

Pricing

Pricing provided by Magnetar.

Automation

Starting at £800.00

With One-Time Purchase

IT Support

Starting at £30.00

1 User per month Per Month

View More Pricing Information

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Verified User in Automotive

Small-Business (50 or fewer emp.)

1/14/2024

"Experience, knowledge, and top customer service"

5/5

What do you like best about Magnetar?

No job is too small or too big. We are able to use Magnetar as our own in-house development/support resource that we can flex to accomodate minor changes or large build projects. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

Nonthing that comes to mind at the moment. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

Lewis and Raf, along with their fantastic team are the perfect external/in-house IT solution. As a growing business we constantly balance the scaling need for IT and development resource with tight budgets. Magnetar have been with us from the early introduction to our first CRM system all the way through IT support and bespoke software development. Whenever I reach out they are always there and ready to help. For any businesses who are looking for any of the IT services that they offer I can wholeheartedly recommend the team, for their quality and service. Review collected by and hosted on G2.com.

Michelle G.

Marketing Consultant

Small-Business (50 or fewer emp.)

5/23/2022

"MySugarWatch"

5/5

Describe the project or task Magnetar helped with:

We are a new business and had no CRM in place so the team at Magnetar set us up and really helped us to integrate and use the system with our business. The team at Magnetar have really helped me integrate Zoho for our business and supported us through the process Review collected by and hosted on G2.com.

What do you like best about Magnetar?

We are able to call on them whenever we need support and they are always there to help. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

They have been excellent and we would recommend them Review collected by and hosted on G2.com.

Recommendations to others considering Magnetar:

If you are looking for digital support with systems in your business then Magnetar will support you with the best options and understand how to integrate this so that you can run the business seamlessly Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

They understand how the system works as well as helping us integrate this into our business. Review collected by and hosted on G2.com.

Lizzie R.

Head of Schmoozing

Small-Business (50 or fewer emp.)

4/4/2022

"Highly recommended!"

5/5

Describe the project or task Magnetar helped with:

The team at Magnetar introduced us to and implemented for us the wonderful automation and systems that our CRM system can offer -saving us both time and any hassle daily.

They are always on the end of the phone if we have any questions and can even remotely connect or visit the site if we need their assistance. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

Quick responses and non-techy language - easy to understand! Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

Nothing, at this moment we cant fault them. Review collected by and hosted on G2.com.

Recommendations to others considering Magnetar:

From ad-hock to complete IT services Magnetar have proven they can handle all IT needs in a quick, efficient manner with consistent and easily understood communication (No IT mumba jumbo)! The team are always on the other end of the phone to answer any questions and have even sent us doughnuts - a highly recommended provider. We regularly recommend Magnetar to our clients. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

Sequencing & syncing Hubspot & Calendly - saved us time on tasks we would previously do manually. Better customer journey. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

8/23/2022

"Herts Review"

4.5/5

What do you like best about Magnetar?

They have a portal for us to use to make requests and log issues leading to a quick response. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

At the very start communication wasn't always there but now this has been resolved so no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Magnetar:

Ensure you provide a clear process of what you require the software todo Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

Magnetar is currently building our new internal CRM.

The benefit of this new CRM compared to the old one is:

Operatives can now notify us of completed jobs & submit invoices through this solution compared to excel documents

Transparency with operatives

Audit log allows us to see who made changes and when

Restricting functions to certain users

And so much more. Review collected by and hosted on G2.com.

Emma S.

HR Consultant

Small-Business (50 or fewer emp.)

3/17/2022

"Excellent service!"

5/5

Describe the project or task Magnetar helped with:

I was struggling with my old laptop and its speed. Rob took the time to understand what I needed from a laptop and then when I wanted to throw it out of the window, let me know it was in place and I could collect it later!

He then asked why I was using google & Microsoft and not just Microsoft. I'm now using Microsoft for business, with a seamless move between the two and ongoing support moving forward.

I am really glad I was introduced to Magentar at a networking event and really recommend them to other business owners. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

The team are great, they took the time to understand what I was using and how - so several chrome tabs, plus outlook, word, excel etc.

I didn't look at other support providers based on my initial conversations Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

I've not found anything yet!

I'm happy with a working laptop that suits my needs, and I'm sure they will help with any future issues. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

Benefits - move to Microsoft business packages so means my systems are easier to work with. My laptop can now cope with the amount of stuff I have open/working on and I don't have to turn everything off to do a zoom call! Review collected by and hosted on G2.com.

Charlotte P.

Managing Director

Small-Business (50 or fewer emp.)

3/14/2022

"Exceptional"

5/5

Describe the project or task Magnetar helped with:

Magnatar developed and implemented an integrated solution to help us manage our day-to-day delivery of work with clients. In addition, they developed a suite of dashboards to enable our leadership team to have better visibility of business metrics. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

They listened to our needs, were timely in delivery and communicated thoroughly. Click Up is the main tool, along with Panda Doc, Hubspot and Data Box. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

We have had issues with communication in the past (not on this project); all our concerns were listened to and corrected and this is no longer an issue. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

We are more efficient in our delivery of work with clients. Our leadership team are more informed on activity across the business. Review collected by and hosted on G2.com.

Damien W.

Operations Director

Small-Business (50 or fewer emp.)

3/28/2022

"Reliable and responsive IT firm"

5/5

Describe the project or task Magnetar helped with:

Magnetar look after all of EES Solutions IT requirements and provide a company-wide help desk. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

They provide our IT infrastructure and have recently helped us to migrate from Google to Office 365 without issue. The IT helpdesk is extremely responsive to our needs and has helped oversee some urgent needs very professionally. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

As yet we haven't experienced anything we dislike. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

The key reason we brought Magnetar onboard was ensure that we maintain a secure and professional IT service for the business and our employees, This is exactly what they have provided. Review collected by and hosted on G2.com.

CLAIRE G.

Business Assistant

Small-Business (50 or fewer emp.)

8/27/2021

"Fast Response Time, Friendly and Patient!!"

5/5

Describe the project or task Magnetar helped with:

Our small business has grown quickly in a short space of time, we have had a lot of new starters in the past few weeks, Magnetar have met every single enquiry/need we have had, whether it comes to IT equipment or any other issue that has arisen. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

Magnetar has a great response time. We have bombarded them with many questions and enquiries in the past few weeks, each email is responded to promptly and in a friendly manner. They are always willing to help with any query we have no matter the complexity. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

There have been a few issues with the timing of delivery of equipment, but they have always communicated this to us and the issue has been resolved the same day, efficiently and again in a friendly and helpful manner. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

We want to reach and inform our clients as best as we can and Magnetar have been great at looking behind the scenes to help us improve our communication. Review collected by and hosted on G2.com.

James U.

Managing Director

Small-Business (50 or fewer emp.)

11/24/2021

"Speed was key to using Magnetar"

5/5

Describe the project or task Magnetar helped with:

Magnetar helped the Lets Run Social team with its ISO27001 accreditation, which was vital for a pitch we had just won for a multi-national blu chip. Without the Magnetar team, I would very much doubt we would get it over the line and very much recommend anyone looking for IT Support to speak with Magnetar. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

Speed and honesty were the two attributes that made Magnetar win our busienss. Review collected by and hosted on G2.com.

Nick W.

Director

Small-Business (50 or fewer emp.)

8/9/2021

"Group IT Infrastructure Easily Outsourced"

4.5/5

Describe the project or task Magnetar helped with:

The Pack Smart Group outsourced all IT infrastructure, hardware and software management to Magentar in a phased approach in a process that facilitated our bespoke/specific requirements to be incorporated. As a business we now have our day to day IT management completely outsourced, stable, reliable yet Magentar remain flexible to support us as a growing business. Review collected by and hosted on G2.com.

What do you like best about Magnetar?

Magentar helped in delivering the outsourced solution we required - moving from one of the business owners' tasks/responsibilities was key to free up time to grow the business yet uptime and reliability being critical given the nature of our business. A seamless handover experienced and can be attributed to the careful planning, phased approach and instant on-hand support in the early days. Review collected by and hosted on G2.com.

What do you dislike about Magnetar?

One area that would further improve the offering is for Magnetar to gain a fuller understanding of the business, its processes and where IT becomes critical - this could be used to formulate areas to "watch" when making future changes and avoid any risk of complications. Review collected by and hosted on G2.com.

What problems is Magnetar solving and how is that benefiting you?

It is allowing experts (Magentar) to manage the whole of IT freeing up valuable resources internally to focus on our business, its internal processes and growth. Magnetar have also implemented systems that help us manage documentation control and availability. Review collected by and hosted on G2.com.