Loxo Reviews & Product Details

I really like how user-friendly Loxo is; it’s very easy to use, and if I ever get lost, the Help section always answers my questions as well. The AI Chat is one of the most useful tools in Loxo. Review collected by and hosted on G2.com.

We’ve had a few issues with integrations, and it took quite a while to sort out the Xero integration, which still isn’t fully complete. Also, some of the prepopulated tags and workflows weren’t necessary for us, and it took some time to have the ones we didn’t need removed. Review collected by and hosted on G2.com.

It's so easy to use, if you're not sure how to use something you can ask for help very easily. We're only a few months into using the software, but we've got a huge amount of extra candidates we've got onto the database that will hopefully be really useful for future searches. The integrations were really easy to set up. It's very quick to use, very rarely have we had any issues with the site going down. We're a little early to know about a ROI, but we're certainly using it way more than our previous database, time will tell whether it makes us money or is just a much more functional tool that we use better. Either way I think we're getting more out of the money we're spending on a database. The AI elements from help are really good, Review collected by and hosted on G2.com.

We've not found as much use in the longlist and shortlist yet. It doesn't feel like you can really put enough information into there to get the right candidates out of there. To compare to something like Metaview, you can talk and make plans with the AI Agent before it completes a search. You don't really have that option through Loxo at the moment, but I know it's something that is changing all the time. Review collected by and hosted on G2.com.

What I like most about Loxo is how much easier it makes the day-to-day side of recruitment. Having everything in one place, from candidate searches and managing pipelines to keeping track of conversations and opportunities, saves so much time.

As someone running my own recruitment business, I need a system that's straightforward, efficient and doesn't make things more complicated than they need to be. I particularly like the search functionality and how easy it is to find and revisit candidates, rather than constantly jumping between different platforms.

It's a really useful tool for staying organised and allows me to spend more time doing what I actually enjoy, building relationships with candidates and clients! Review collected by and hosted on G2.com.

There isn't anything major that I dislike about Loxo, but there are definitely a few areas that could be improved. I think the CRM and business development functionality could be a little more developed, particularly when it comes to tracking client relationships, opportunities and activity.

Some of the search and filtering options could also be more flexible, and it would be great to see further improvements to the accuracy of candidate data.

Overall, it's a really good system, but there are a few little things that could make day-to-day recruitment even easier. Review collected by and hosted on G2.com.

My favorite thing about Loxo is that you can manage every step of the hiring process in one place. From sourcing candidates and managing outreach campaigns to scheduling interviews, collecting feedback, and tracking candidates through the hiring pipeline, everything is integrated into one platform. Not having to constantly switch between different systems has saved me loads of time. Review collected by and hosted on G2.com.

The only sticking point I’ve run into so far is that Loxo sourcing can feel a bit overwhelming at times. I’m fairly new to Loxo, and I think I could benefit from learning more about how to refine my searches when I’m using the Loxo sourcing feature. Review collected by and hosted on G2.com.

Loxo's support staff are great, always very responsive and helpful and the tools and training is easy to find and use. I love how they don't just sit back and let you use the ATS, they are always updating and improving and making it better and better and keeping up with the competition and latest technology changes. I use Loxo daily and keep finding new things to do. Review collected by and hosted on G2.com.

Sometimes it can do so much it is hard to take it all in or use it all Review collected by and hosted on G2.com.

What I like most about Loxo is that it gives us one central place to manage our recruitment activity. Having candidate information, searches, communication and activity together makes it much easier to keep processes organised and maintain visibility across the business. Review collected by and hosted on G2.com.

Some areas of the platform aren’t as intuitive as they could be, and certain processes can feel more complicated than necessary. Greater flexibility around customisation and automation would be useful. Review collected by and hosted on G2.com.

It captures data that helps me understand what our recruiters are working on. The integration to email and calendar is something I rely on regularly. Our whole team can be on the same page. I like that I can get most of my questions answered through Artemis (AI Chat) but when I'm frustrated with that the human support is very helpful and kind. When we've hired new recruiters, the training and ease of use in the system has meant a quick onboarding time. Review collected by and hosted on G2.com.

The AI Agents are not all they are cracked up to be. I would love this feature to work, but it's not hitting the mark, yet. The Hiring Manager Portal and ability to control what a client sees is really behind and almost causes more questions than it answers. Review collected by and hosted on G2.com.

The integrated database that rivals LinkedIn, along with the outreach automation, is what stands out to me. On top of that, the pipelines we can build are really useful, and I like that we can add our own workflows within those pipelines. Review collected by and hosted on G2.com.

The lack of a CRM system is a big gap for us. On top of that, the AI tooling isn’t working well for the specific niche we’re in, especially since we operate in the Netherlands and the language doesn’t always translate properly. When it comes to AI, it also struggles to provide a reliable list of candidates that match our needs, because it can’t differentiate between certain specific specialisations. Support has also been lacking. I’ve had to contact them twice since we started using the platform. One time was because our credits suddenly depleted, and we were immediately told we must have done it ourselves and that there was nothing they could do. Then, after a few days, they sent a mass email explaining it was actually their fault. Review collected by and hosted on G2.com.

As the founder of a recruitment company and a principal recruiter, I’ve worked with countless ATS and CRM platforms over the years, and Loxo is the first one that genuinely feels like home.

What really sets Loxo apart is how smoothly it brings AI-driven intelligence and sourcing together in one place. Rather than bouncing between multiple tools, we can identify and engage top talent directly within the same ecosystem, which makes the workflow feel far more cohesive. Beyond the technology, the Loxo community platform adds real value through networking and continuous learning. And their customer support is truly impeccable, responsive, helpful, and clearly dedicated to our success. Review collected by and hosted on G2.com.

Honestly, very little. Because the platform is packed with features and intelligence tools, there is a slight learning curve at the very beginning to customize workflows to your exact liking, but once you set it up, the efficiency gains far outweigh the initial configuration time. Review collected by and hosted on G2.com.

It is very clean in appearance which makes it easy for me to understand and read. I like how it has its own AI agent included that can help find candidates that yo may not have come across before. It helps our company see each stage of our processes in a very simply and effective way. I also enjoy the confetti when he make a placement! It runs very smoothly, is easy to use and overall very professional.

The onboarding process with Hamish has been very helpful. The training and guidance has been very insightful and has shown us lots of aspects to Loxo that we didn't know before. Review collected by and hosted on G2.com.

The amount of things you can do is great, however when are first starting out it can feel like quite a lot to get used to. Also I find it a bit tricky when the AI agent finds new candidates which are definitely not suitable for a role, but maybe it just needs more information in the job description Review collected by and hosted on G2.com.