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# Loox vs Yotpo Comparison - What are their main differences?

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LooxYotpo[+ Add Product](#)

Reviews

**Loox** [

4.9/5(30)

](https://www.g2.com/products/loox/reviews#reviews)

**Yotpo** [

4.3/5(265)

](https://www.g2.com/products/yotpo/reviews#reviews)

Pricing

**Loox**
Free Trial

**$9.99** Per Month · Beginner

**Yotpo**
Free Trial

**Free Forever** · Free

**Pricing Insights**
from reviews

Time to Implement

**Loox**
Not enough reviews yet

**Yotpo**
1 month

Based on 71 responses

Return on Investment

**Loox**
Not enough reviews yet

**Yotpo**
13 months

Based on 54 responses

Perceived Cost

**Loox**
$$$$$

**Yotpo**
$$$$$

Average Discount

**Loox**
Not enough reviews yet

**Yotpo**
9%

 ![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")

 ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")

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Pros & Cons

**Loox**
Not enough data

**Yotpo**
[
Customer Support (21)
](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783246&qs=pros-and-cons#reviews)[
Ease of Use (21)
](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783916&qs=pros-and-cons#reviews)[
Expensive (10)
](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1784644&qs=pros-and-cons#reviews)[
Missing Features (6)
](https://www.g2.com/products/yotpo/reviews?filters%5Bsentiment_snippet%5D=1783373&qs=pros-and-cons#reviews)

Integrations

**Loox**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)[
View all
](https://www.g2.com/products/loox/integrations)

**Yotpo**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image")

Attentive

](https://www.g2.com/products/attentive/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4cb319d91ef480d84a5dc9e77e9eba/dotdigital.png "Product Avatar Image")

Dotdigital

](https://www.g2.com/products/dotdigital/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image")

Gorgias

](https://www.g2.com/products/gorgias/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image")

Klaviyo

](https://www.g2.com/products/klaviyo/reviews)[
View all
](https://www.g2.com/products/yotpo/integrations)

Screenshots

**Loox**
 ![Loox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203843/landscape---Across-Your-Store.png)

**Yotpo**
 ![Yotpo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/113421/1.jpg)

Ratings

Meets Requirements

**Loox**

9.5

9.527

**Yotpo**

8.6

8.6213

Ease of Use

**Loox**

9.2

9.227

**Yotpo**

8.5

8.5215

Ease of Setup

**Loox**

9.4

9.412

**Yotpo**

8.1

8.1147

Ease of Admin

**Loox**

9.8

9.810

**Yotpo**

8.2

8.2130

Quality of Support

**Loox**

9.1

9.127

**Yotpo**

8.8

8.8205

Has the product been a good partner in doing business?

**Loox**

9.7

9.710

**Yotpo**

8.5

8.5127

Product Direction (% positive)

**Loox**

8.7

8.726

**Yotpo**

8.2

8.2199

Features

Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);)

9.0

6

7.6

72

Collection

Review Forms

8.7(won by 0.6)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

60

|

Verified

Engagement

7.7

5

|

Verified

7.9(won by 0.2)

53

|

Verified

Authentication

Not enough data

7.8(won by default)

44

|

Verified

Personalization

Not enough data

7.6(won by default)

57

|

Verified

Community Q&A

Not enough data

8.0(won by default)

48

|

Verified

Agentic AI - Review Management

Adaptive Learning

Not enough data

6.7(won by default)

6

Natural Language Interaction

Not enough data

6.1(won by default)

6

Multi-Language

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Review Monitoring

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Review Notification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Review Badge Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Social Sharing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Multi-Channel Campaigns

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Moderation

Reviewer Validation

Not enough data

8.2(won by default)

61

|

Verified

Response Types

Not enough data

7.9(won by default)

55

|

Verified

Legal Agreements

Not enough data

7.7(won by default)

43

|

Verified

Use Cases

E-commerce

9.3(won by 0.8)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

62

|

Verified

Retail

Not enough data

7.7(won by default)

43

|

Verified

Customer Service

Not enough data

8.2(won by default)

53

|

Verified

Administration

Incentives

Not enough data

7.5(won by default)

52

|

Verified

Syndication

Feature Not Available

7.5(won by default)

40

|

Verified

Insights

Not enough data

8.0(won by default)

51

|

Verified

Content

Not enough data

8.1(won by default)

51

|

Verified

Sampling

Feature Not Available

7.5(won by default)

34

|

Verified

Display Options

Widgets

8.7(won by 0.9)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

56

|

Verified

Third-Party Integrations

10.0(won by 2.5)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

58

|

Verified

Marketing

9.3(won by 1.8)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

50

|

Verified

Badges

Not enough data

7.5(won by default)

40

|

Verified

Social Media Integration

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

6.2(won by default)

13

Generative AI

Not enough data

Not enough data

Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

6.9

43

Loyalty Experience

Loyalty Engine

Not enough data

8.3(won by default)

40

Rewards

Not enough data

8.3(won by default)

39

Membership

Not enough data

7.3(won by default)

30

Personalization

Not enough data

8.0(won by default)

33

Gamification

Not enough data

7.0(won by default)

22

Loyalty Cards

Not enough data

7.6(won by default)

27

Loyalty Platform

Communication Tools

Not enough data

7.8(won by default)

31

Customer Relationship Management (CRM)

Not enough data

7.9(won by default)

27

Loyalty Analytics

Not enough data

7.8(won by default)

32

Localization

Not enough data

7.2(won by default)

23

Integrations

Not enough data

7.5(won by default)

33

Gift Card Management

Not enough data

Not enough data

Membership Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Agentic AI - Loyalty Management

Autonomous Task Execution

Not enough data

4.0(won by default)

7

Cross-system Integration

Not enough data

5.2(won by default)

7

Adaptive Learning

Not enough data

5.0(won by default)

7

Proactive Assistance

Not enough data

4.0(won by default)

7

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Member Portal

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

User-Generated Content[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

7.5

5

Visual UGC

Campaign Customization

Not enough data

7.7(won by default)

5

Widget Customization

Not enough data

6.7(won by default)

5

Widget

Not enough data

7.7(won by default)

5

Media Library

Not enough data

7.0(won by default)

5

Integrations

Social Media

Not enough data

7.3(won by default)

5

Content Creation

Not enough data

7.7(won by default)

5

Multi-Channel Marketing

Not enough data

8.0(won by default)

5

Rights Management

Not enough data

7.7(won by default)

5

UGC Request Automation

Not enough data

Not enough data

Influencer Relationship Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Contest Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Support

Onboarding

Not enough data

Not enough data

24/7 Client Support

Not enough data

Not enough data

Performance

UGC Analytics

Not enough data

Not enough data

Lazy-Loading

Not enough data

Not enough data

Additional Functionality

Sentiment Analysis

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

For Creative Agencies

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Marketing Calendar

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Influencer Discovery

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

UGC Collection

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Video Editing

Not enough data

Not enough data

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

8.1

57

Consumer Intelligence

Customer Feedback

Not enough data

9.1(won by default)

48

|

Verified

Sentiment Analysis

Not enough data

8.6(won by default)

38

|

Verified

Competitive Intelligence

Not enough data

Feature Not Available

Competitive Analysis

Not enough data

Not enough data

Reporting

Revenue Reporting

Not enough data

8.1(won by default)

18

Corporate Reporting

Not enough data

8.0(won by default)

36

|

Verified

Dashboard

Not enough data

8.5(won by default)

52

|

Verified

Media Monitoring

Social Networks Monitoring

Not enough data

7.1(won by default)

15

Social Media Management

Not enough data

7.9(won by default)

34

|

Verified

Digital Media Monitoring

Not enough data

8.2(won by default)

28

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Team Workflow

Not enough data

7.7(won by default)

15

Employee Performance

Not enough data

Feature Not Available

Generative AI

AI Text Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Social Commerce Platforms[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

Content

Types

Not enough data

Not enough data

Migration

Not enough data

Not enough data

Publishing

Not enough data

Not enough data

UGC

Not enough data

Not enough data

Engagement

Live Streaming

Not enough data

Not enough data

Omnichannel

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Conversational Commerce

Not enough data

Not enough data

Moderation

Not enough data

Not enough data

Social Shopping

Promotions

Not enough data

Not enough data

Shoppable Media

Not enough data

Not enough data

AR/VR

Not enough data

Not enough data

Social Store

Not enough data

Not enough data

Analytics

Product Insights

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Campaigns

Not enough data

Not enough data

Influencer Marketing Platforms[Hide 70 FeaturesShow 70 Features](javascript:void(0);)

Not enough data

Not enough data

Influencer Marketing

Influencer Recruitment

Not enough data

Not enough data

Influencer Scoring

Not enough data

Not enough data

Audience Analysis

Not enough data

Not enough data

Influencer Segmentation

Not enough data

Not enough data

Influencer Collaboration

Not enough data

Not enough data

User-Generated Content (UGC) Management

Not enough data

Not enough data

Content Approval

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting and Dashboards

Not enough data

Not enough data

Data Importing and Exporting Tools

Not enough data

Not enough data

Influencer Whitelisting

Not enough data

Not enough data

Influencer Compensation

Not enough data

Not enough data

Social Commerce

Not enough data

Not enough data

E-Commerce Integration

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Influencer Relationship Management

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Agentic AI - Influencer Marketing Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Additional Functionality

Data Visualization

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Influencer Discovery

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Faceted Search/Filter

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Customer Advocacy[Hide 93 FeaturesShow 93 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Customer Advocacy

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Pre-Approved Content Library

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Filtering

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Nonprofit Advocacy

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Incentive Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Social Engagement

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Advocate Management

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Reference Request Automation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Nomination Tracking

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reference Usage Tracking

Not enough data

Not enough data

Audio References

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Video References

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Program Notices

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Referral Templates

Not enough data

Not enough data

For Customer Referrals

Not enough data

Not enough data

For Employee Referrals

Not enough data

Not enough data

Lead Engagement

Not enough data

Not enough data

Fraud Detection

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Discovery

Referral Program

Not enough data

Not enough data

Incentives

Not enough data

Not enough data

3rd-Party Trends

Not enough data

Not enough data

Insight

Monitoring

Not enough data

Not enough data

Adoption Insight

Not enough data

Not enough data

Engagement Analysis

Not enough data

Not enough data

Mobile

Mobile Optimization

Not enough data

Not enough data

Platform

Multichannel Sharing

Not enough data

Not enough data

Forum

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Content Distribution

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")](https://www.g2.com/products/loox/reviews)

Loox

Small-Business(50 or fewer emp.)

86.7%

Mid-Market(51-1000 emp.)

13.3%

Enterprise(\> 1000 emp.)

0%

[![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")](https://www.g2.com/products/yotpo/reviews)

Yotpo

Small-Business(50 or fewer emp.)

74.5%

Mid-Market(51-1000 emp.)

23.5%

Enterprise(\> 1000 emp.)

2.0%

Small-Business

(50 or fewer emp.)

86.7%

74.5%

Mid-Market

(51-1000 emp.)

13.3%

23.5%

Enterprise

(\> 1000 emp.)

0%

2.0%

Reviewers' Industry

[![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")](https://www.g2.com/products/loox/reviews)
Loox

Apparel & Fashion

30.0%

Retail

23.3%

Food & Beverages

10.0%

Consumer Goods

6.7%

Consulting

3.3%

Other

26.7%

[![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")](https://www.g2.com/products/yotpo/reviews)
Yotpo

Retail

20.4%

Apparel & Fashion

12.4%

Consumer Goods

12.0%

Health, Wellness and Fitness

7.2%

Food & Beverages

5.6%

Other

42.4%

FAQs

## Loox vs Yotpo FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Yotpo vs Loox?

Yotpo and Loox differ most clearly in reviewer satisfaction, with Loox earning higher scores across all key dimensions and Yotpo offering advanced features like sampling and syndication.

| [Yotpo](https://www.g2.com/products/yotpo/reviews) | [Loox](https://www.g2.com/products/loox/reviews) |
| --- | --- |
| 4.3/5 (265 reviews) | 4.9/5 (30 reviews) |
| Small-Business | Small-Business |
| 8.1 | 9.4 |
| 8.8 | 9.1 |
| Ease of Use (22 all-time mentions) | Ease of Setup (recent reviews) |

### How do the pricing models of Yotpo and Loox compare?

Loox is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Yotpo:** Reviewers frequently cite Yotpo as expensive, with 11 all-time mentions of cost as a trade-off, but note its broad feature set and support as justification for some businesses.
- **Loox:** Reviewers consistently highlight Loox's competitive pricing and strong feature-to-cost ratio, with multiple recent reviews praising its affordability for small businesses.
- **Switching reasons:** Several reviewers mention moving to Loox for its lower cost and simpler pricing structure compared to Yotpo.

### What are the best alternatives to Yotpo and Loox?

The top 3 alternatives to Yotpo and Loox are Birdeye, Reviews.io, and Okendo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | Expensive for some, but valued for feature set | Ease of Use (22 all-time mentions) |
| [Loox](https://www.g2.com/products/loox/reviews) | 4.9/5 (30 reviews) | Small-Business | Competitive pricing, strong value | Ease of Setup (recent reviews) |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — |
| [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | — | — |
| [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5 (432 reviews) | Small-Business | — | — |

### Which Review Management features should I prioritize when comparing Yotpo and Loox?

Buyers comparing Yotpo and Loox should prioritize Ease of Setup, Quality of Support, Integrations, Review Management, and Pricing.

- **Ease of Setup:** Yotpo scores 8.1, Loox scores 9.4, indicating Loox is easier to set up.
- **Quality of Support:** Yotpo scores 8.8, Loox scores 9.1, with Loox holding a slight edge.
- **Integrations:** Yotpo has 8 all-time mentions for integrations, including Shopify and Attentive; Loox is cited for Shopify integration in recent reviews.
- **Review Management:** Yotpo has 12 all-time mentions for review management; Loox is praised for review display and import flexibility in recent reviews.
- **Pricing:** Loox is consistently praised for competitive pricing in recent reviews, while Yotpo is frequently cited as expensive (11 all-time mentions).

### What are the pros and cons of Yotpo vs Loox?

Yotpo's headline strength is its robust feature set and integrations, while Loox stands out for ease of use and value.

- **Yotpo strengths:** Ease of Use (22 all-time mentions), Customer Support (21 all-time mentions), Review Management (12 all-time mentions), Integrations (8 all-time mentions), Loyalty Programs (8 all-time mentions).
- **Yotpo trade-offs:** Expensive (11 all-time mentions), Missing Features (8 all-time mentions), Limited Features (6 all-time mentions), Complexity and occasional glitches cited in recent reviews.
- **Loox strengths:** Ease of Setup and Use (recent reviews), Competitive pricing, Flexibility in review import and display, Strong customer support sentiment in recent reviews.
- **Loox trade-offs:** Some reviewers mention limited customization and higher pricing at advanced tiers, but overall satisfaction remains high.

### Is Yotpo or Loox better for small businesses?

Loox is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Yotpo:** Largest segment is Small-Business; reviewers note the platform can become expensive and complex for smaller companies, though its feature set is valued by those needing advanced capabilities.
- **Loox:** Largest segment is Small-Business; reviewers consistently highlight ease of use, affordability, and suitability for small and growing businesses.

### Which Review Management platform has better integrations?

Yotpo is favored for integrations, with more reviewer-cited integration mentions and broader third-party tool support.

- **Yotpo:** Shopify (25 all-time mentions), Attentive (recent reviews), integrations cited in 8 all-time reviews.
- **Loox:** Shopify (6 all-time mentions), integrations with PageBuilder and Weglot mentioned in recent reviews.

### How do Yotpo and Loox compare on customer support?

Loox holds a slight but not material lead over Yotpo in Quality of Support, with scores of 9.1 vs 8.8.

- **Yotpo:** Reviewers frequently praise customer support (21 all-time mentions), noting responsive and knowledgeable teams, though some cite inconsistency and slow resolution in a minority of cases.
- **Loox:** Reviewers consistently describe support as responsive, helpful, and world-class, with multiple recent reviews highlighting positive experiences.

### Which is easier to implement, Yotpo or Loox?

Loox is easier to implement than Yotpo, with a 1.3-point lead in Ease of Setup (9.4 vs 8.1).

- **Yotpo:** Reviewers describe setup as generally straightforward, but note occasional complexity and the need for support with advanced features.
- **Loox:** Reviewers consistently highlight quick, friendly, and simple setup, with multiple mentions of "set up & forget it" experiences.

### Which product has better Customer Service?

Customer Service is the most frequently mentioned feature across both products, with Yotpo cited in 21 all-time reviews and Loox consistently praised in recent reviews.

- **Yotpo:** Quality of Support score 8.8, Customer Support cited in 21 all-time reviews, with reviewers noting both strong support and occasional inconsistency.
- **Loox:** Quality of Support score 9.1, reviewers consistently describe customer service as responsive and helpful in recent reviews.

Alternatives

**Loox Alternatives**

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")

[
Trustpilot
](/products/trustpilot/reviews)

 ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")

[
Okendo
](/products/okendo/reviews)

**Yotpo Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")

[
Okendo
](/products/okendo/reviews)

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

[
Reviews.io
](/products/reviews-io/reviews)