# Loox vs Reviews.io Comparison --- ## AI Generated Summary - **G2 reviewers report** that Reviews.io excels in customer support, with users highlighting the quick response times and effective problem-solving from the support team. One user noted, "Always great customer service. Fast responses and really solving issues," which indicates a strong commitment to user satisfaction. - **Users say** that Loox offers a straightforward and user-friendly experience, particularly with its integration setup for Shopify. Reviewers appreciate the simplicity of the platform, stating, "It’s friendly and easy to use," which can be a significant advantage for businesses looking for a hassle-free onboarding process. - **According to verified reviews** , Reviews.io has a notable edge in flexibility and customization options, with users praising its ability to integrate seamlessly with their Shopify websites. One user mentioned, "The platform is very easy to use, good interface and product grouping is amazing," showcasing its adaptability to various business needs. - **Reviewers mention** that while Loox provides effective features at a competitive price, some users feel it lacks the depth of functionality found in Reviews.io. A user remarked on Loox's straightforward approach, saying, "It's straightforward—no fluff," which may appeal to those seeking simplicity but could limit advanced users. - **G2 reviewers highlight** that Reviews.io has a higher overall satisfaction score, reflecting a broader range of positive experiences. With a G2 Score of 62.74 compared to Loox's 48.33, it suggests that users find more value and reliability in Reviews.io's offerings. - **Users report** that Loox shines in its integration capabilities, scoring a perfect 10.0 in this area. Reviewers appreciate the ease of connecting with various platforms, which can be a crucial factor for businesses looking to streamline their operations and enhance their marketing efforts. --- ## Frequently Asked Questions ### What is the difference between Reviews.io vs Loox? Reviews.io and Loox differ most clearly in reviewer volume, support satisfaction, and integration breadth, with Reviews.io showing broader adoption and higher support scores. | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | [Loox](https://www.g2.com/products/loox/reviews) | | --- | --- | | 4.8/5 (652 reviews) | 4.9/5 (30 reviews) | | Small-Business | Small-Business | | 8.6 | 9.4 | | 9.6 | 9.1 | | Customer Support (91 all-time mentions) | — | ### How do the pricing models of Reviews.io and Loox compare? Loox is rated higher for price satisfaction, but Reviews.io is frequently cited for offering strong value relative to its feature set. - **Reviews.io:** In recent reviews, many cite fair pricing and strong value for the features provided, though some mention a higher cost compared to basic competitors. - **Loox:** Reviewers consistently highlight Loox's competitive pricing and value, with several calling it inexpensive for the features offered. - **Switching reasons:** Recent Reviews.io reviewers mention migrating from lower-cost platforms like Judge.me for more robust features and integrations. ### What are the best alternatives to Reviews.io and Loox? The top three alternatives to Reviews.io and Loox are Yotpo, Birdeye, and Bazaarvoice. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | Fair pricing and strong value for features | Customer Support (91 all-time mentions) | | [Loox](https://www.g2.com/products/loox/reviews) | 4.9/5 (30 reviews) | Small-Business | Competitive pricing, inexpensive for features | Ease of Setup and Admin | | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | — | — | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — | | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — | ### Which Online Reputation Management features should I prioritize when comparing Reviews.io and Loox? Buyers comparing Reviews.io and Loox should prioritize integrations, widgets, support quality, ease of setup, and review management features. - **Integrations:** Reviews.io is cited in 23 reviews for easy integrations, with Shopify (37 mentions) and Klaviyo (28 mentions); Loox is mentioned for Shopify integration (6 mentions). - **Widgets:** Reviews.io has 13 all-time mentions for widgets, with reviewers noting a variety of display options; Loox reviewers highlight trendy and customizable widgets. - **Support Quality:** Reviews.io scores 9.6 for Quality of Support (91 all-time mentions for support); Loox scores 9.1. - **Ease of Setup:** Loox scores 9.4, Reviews.io 8.6, with reviewers noting straightforward onboarding for both. - **Review Management:** Reviews.io has 16 all-time mentions for review management, with features like syndication and moderation; Loox reviewers highlight easy import and filtering. ### What are the pros and cons of Reviews.io vs Loox? Reviews.io's headline strength is customer support, while Loox stands out for ease of setup and administration. - **Reviews.io strengths:** Customer Support (91 all-time mentions), helpfulness (53), ease of use (40), integrations (20), and review management (16). - **Reviews.io trade-offs:** 11 all-time mentions for being expensive, and 8 for poor customer support, though these are outweighed by positive support sentiment. - **Loox strengths:** Reviewers highlight ease of setup (9.4), ease of admin (9.8), competitive pricing, and flexible, visually appealing widgets. - **Loox trade-offs:** Some reviewers mention limited customization and higher pricing for advanced features, but overall sentiment is strongly positive. ### Is Reviews.io or Loox better for small businesses? Both Reviews.io and Loox are primarily used by small businesses, but Loox receives slightly higher ease-of-use and setup scores from small-business reviewers. - **Reviews.io:** Small-Business is the largest segment, with reviewers citing strong support and integrations as key benefits for small teams. - **Loox:** Small-Business is the largest segment, with reviewers emphasizing ease of setup, competitive pricing, and widgets tailored for small e-commerce stores. ### Which Online Reputation Management platform has better integrations? Reviews.io is favored for integrations, with broader reviewer-cited integration support than Loox. - **Reviews.io:** Shopify (37 all-time mentions), Klaviyo (28), and WooCommerce (4) are frequently cited integrations, with 23 reviews mentioning easy integrations overall. - **Loox:** Shopify integration is mentioned in 6 reviews, with reviewers noting straightforward setup. ### How do Reviews.io and Loox compare on customer support? Reviews.io and Loox are close on Quality of Support, with Reviews.io scoring 9.6 and Loox 9.1, a difference below the 0.2-point materiality threshold, indicating near-parity. - **Reviews.io:** Reviewers consistently praise responsive, knowledgeable, and individualized support, with 91 all-time mentions for customer support and 53 for helpfulness. - **Loox:** Reviewers describe support as helpful and responsive, with positive experiences in setup and troubleshooting. ### Which is easier to implement, Reviews.io or Loox? Loox scores higher on Ease of Setup (9.4 vs. Reviews.io's 8.6), indicating reviewers find Loox easier to implement. - **Reviews.io:** Reviewers describe setup as straightforward but occasionally mention complexity with advanced features or integrations. - **Loox:** Reviewers consistently highlight simple, fast onboarding and minimal technical barriers. ### Which product has better Widgets? Both Reviews.io and Loox are highly rated for Widgets, with reviewers citing strong display options and customization. - **Reviews.io:** Widgets are mentioned in 13 all-time reviews, with reviewers noting a variety of display options and painless integration into websites. - **Loox:** Reviewers highlight trendy, visually appealing widgets and flexibility in displaying customer reviews, with frequent praise for photo and UGC widgets. | | Loox | Reviews.io | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.8 out of 5 | | **Total Reviews** | 30 | 654 | | **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (85.2% of reviews) | | **Entry Level Price** | $9.99 Per Month | $29.00 300 Review Invites Per Month | --- ## Top Pros & Cons ### Loox **Not enough data** ### Reviews.io Pros: - Customer Support (91 reviews) - Helpful (53 reviews) Cons: - Expensive (11 reviews) - Difficult Setup (6 reviews) --- ## Ratings Comparison | Rating | Loox | Reviews.io | |---|---|---| | **Meets Requirements** | 9.5 (27 reviews) | 9.2 (546 reviews) | | **Ease of Use** | 9.2 (27 reviews) | 8.9 (552 reviews) | | **Ease of Setup** | 9.4 (12 reviews) | 8.6 (420 reviews) | | **Ease of Admin** | 9.8 (10 reviews) | 9.0 (319 reviews) | | **Quality of Support** | 9.1 (27 reviews) | 9.6 (550 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (10 reviews) | 9.4 (319 reviews) | | **Product Direction (% positive)** | 8.7 (26 reviews) | 9.2 (494 reviews) | --- ## Pricing ### Loox #### Entry-Level Pricing Plan: Beginner Price: $9.99 Per Month Description: Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps. Key Features: - 100 Automatic review requests - Discount for photo reviews - Basic AliExpress importer [Browse all 3 editions](https://www.g2.com/products/loox/pricing) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Social Media Marketing | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Additional Functionality | Feature | Loox | Reviews.io | |---|---|---| | **Customer Segmentation** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Post Scheduling** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Automated Publishing** | Not enough data | Not enough data | | **Image Library** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Multi-Account Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | ### Review Management | Product | Score | Reviews | |---|---|---| | **Loox** | 9.0/10 | 6 | | **Reviews.io** | 8.5/10 | 251 | #### Collection | Feature | Loox | Reviews.io | |---|---|---| | **Authentication** | Not enough data | 8.3 (126 reviews) | | **Review Forms** | 8.7 (5 reviews) ✓ Verified | 8.8 (227 reviews) ✓ Verified | | **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | | **Engagement** | 7.7 (5 reviews) ✓ Verified | 8.6 (212 reviews) ✓ Verified | | **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | #### Agentic AI - Review Management | Feature | Loox | Reviews.io | |---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Loox | Reviews.io | |---|---|---| | **Reminders** | Not enough data | Not enough data | | **Review Monitoring** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Review Notification** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Response Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **SEO Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Review Badge Management** | Not enough data | Not enough data | | **Negative Feedback Management** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Review Request** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Multi-Channel Campaigns** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | #### Moderation | Feature | Loox | Reviews.io | |---|---|---| | **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | | **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | #### Use Cases | Feature | Loox | Reviews.io | |---|---|---| | **E-commerce** | 9.3 (5 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | | **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | | **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | #### Administration | Feature | Loox | Reviews.io | |---|---|---| | **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | | **Syndication** | Feature Not Available | 8.0 (102 reviews) | | **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | | **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | #### Display Options | Feature | Loox | Reviews.io | |---|---|---| | **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | | **Widgets** | 8.7 (5 reviews) ✓ Verified | 8.9 (198 reviews) ✓ Verified | | **Third-Party Integrations** | 10.0 (5 reviews) ✓ Verified | 8.8 (193 reviews) ✓ Verified | | **Marketing** | 9.3 (5 reviews) ✓ Verified | 8.5 (174 reviews) ✓ Verified | | **Social Media Integration** | Not enough data | Not enough data | | **Website Integration** | Not enough data | Not enough data | #### Generative AI | Feature | Loox | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | | **Generative AI** | Not enough data | Not enough data | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Content | Feature | Loox | Reviews.io | |---|---|---| | **Types** | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | #### Engagement | Feature | Loox | Reviews.io | |---|---|---| | **Live Streaming** | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | #### Social Shopping | Feature | Loox | Reviews.io | |---|---|---| | **Promotions** | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | | **AR/VR** | Not enough data | Not enough data | | **Social Store** | Not enough data | Not enough data | #### Analytics | Feature | Loox | Reviews.io | |---|---|---| | **Product Insights** | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Visual UGC | Feature | Loox | Reviews.io | |---|---|---| | **Campaign Customization** | Not enough data | Not enough data | | **Widget Customization** | Not enough data | Not enough data | | **Widget** | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | #### Integrations | Feature | Loox | Reviews.io | |---|---|---| | **Social Media** | Not enough data | Not enough data | | **Content Creation** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Rights Management** | Not enough data | Not enough data | | **UGC Request Automation** | Not enough data | Not enough data | | **Influencer Relationship Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Contest Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Support | Feature | Loox | Reviews.io | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **24/7 Client Support** | Not enough data | Not enough data | #### Performance | Feature | Loox | Reviews.io | |---|---|---| | **UGC Analytics** | Not enough data | Not enough data | | **Lazy-Loading** | Not enough data | Not enough data | #### Additional Functionality | Feature | Loox | Reviews.io | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **For Creative Agencies** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **Post Scheduling** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Marketing Calendar** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Hashtag Tracking** | Not enough data | Not enough data | | **Influencer Discovery** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Online Payments** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Customer Surveys** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **Content Delivery** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **UGC Collection** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Loyalty Program** | Not enough data | Not enough data | | **Influencer Tracking** | Not enough data | Not enough data | | **Customer Advocacy** | Not enough data | Not enough data | | **Video Editing** | Not enough data | Not enough data | ### Influencer Marketing Platforms | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | #### Influencer Marketing | Feature | Loox | Reviews.io | |---|---|---| | **Influencer Recruitment** | Not enough data | Not enough data | | **Influencer Scoring** | Not enough data | Not enough data | | **Audience Analysis** | Not enough data | Not enough data | | **Influencer Segmentation** | Not enough data | Not enough data | | **Influencer Collaboration** | Not enough data | Not enough data | | **User-Generated Content (UGC) Management** | Not enough data | Not enough data | | **Content Approval** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Reporting and Dashboards** | Not enough data | Not enough data | | **Data Importing and Exporting Tools** | Not enough data | Not enough data | | **Influencer Whitelisting** | Not enough data | Not enough data | | **Influencer Compensation** | Not enough data | Not enough data | | **Social Commerce** | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Demographic Data** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Influencer Relationship Management** | Not enough data | Not enough data | | **Social Performance Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Multi-Channel Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Rewards Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Agentic AI - Influencer Marketing Platforms | Feature | Loox | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Loox | Reviews.io | |---|---|---| | **Data Visualization** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Social Advertising** | Not enough data | Not enough data | | **Influencer Tracking** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Payment Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Campaign Scheduling** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Influencer Discovery** | Not enough data | Not enough data | | **Multi-Channel Marketing** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **ROI Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Faceted Search/Filter** | Not enough data | Not enough data | | **Categorization/Grouping** | Not enough data | Not enough data | | **Filtering** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | 8.3/10 | 275 | #### Consumer Intelligence | Feature | Loox | Reviews.io | |---|---|---| | **Customer Feedback** | Not enough data | 9.4 (230 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.8 (171 reviews) ✓ Verified | | **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | | **Competitive Analysis** | Not enough data | Not enough data | #### Reporting | Feature | Loox | Reviews.io | |---|---|---| | **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | | **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (208 reviews) ✓ Verified | #### Media Monitoring | Feature | Loox | Reviews.io | |---|---|---| | **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | | **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | | **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | | **Review Monitoring** | Not enough data | Not enough data | | **Brand Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **SEO Management** | Not enough data | Not enough data | | **Response Management** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Negative Feedback Management** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | #### In-House Management | Feature | Loox | Reviews.io | |---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | #### Generative AI | Feature | Loox | Reviews.io | |---|---|---| | **AI Text Generation** | Not enough data | 7.8 (77 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Online Reputation Management | Feature | Loox | Reviews.io | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (35 reviews) | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | | **Decision Making** | Not enough data | 8.3 (25 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Loox | Reviews.io | |---|---|---| | **White Label** | Not enough data | Not enough data | | **Hashtag Tracking** | Not enough data | Not enough data | | **Review Sharing** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Customer Advocacy** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Multi-Channel Distribution** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Employee Advocacy** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Review Request** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to Loox (3):** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) **Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) --- ## Reviewer Demographics ### By Company Size | Segment | Loox | Reviews.io | |---|---|---| | **Small-Business** | 86.7% | 85.2% | | **Mid-Market** | 13.3% | 14.1% | | **Enterprise** | 0% | 0.8% | ### By Industry #### Loox - **Apparel & Fashion:** 30.0% - **Retail:** 23.3% - **Food & Beverages:** 10.0% - **Consumer Goods:** 6.7% - **Consulting:** 3.3% - **Oil & Energy:** 3.3% - **Luxury Goods & Jewelry:** 3.3% - **Health, Wellness and Fitness:** 3.3% - **Fine Art:** 3.3% - **Events Services:** 3.3% - **Other:** 10.0% #### Reviews.io - **Retail:** 25.8% - **Apparel & Fashion:** 8.6% - **Consumer Goods:** 5.8% - **Health, Wellness and Fitness:** 5.5% - **Marketing and Advertising:** 3.9% - **Cosmetics:** 3.0% - **Food & Beverages:** 3.0% - **Automotive:** 2.5% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.0% - **Other:** 37.8% --- ## Alternatives ### Alternatives to Loox - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.3/5 stars (264 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (476 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1223 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews) - [inBeat](https://www.g2.com/products/inbeat/reviews) — 4.9/5 stars (585 reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (693 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (410 reviews) ### Alternatives to Reviews.io - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.7/5 stars (476 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.3/5 stars (264 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (239 reviews) - [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (155 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews) --- ## Top Discussions ### Loox - Title: [What is loox?](https://www.g2.com/discussions/what-is-loox) — 2 comments, 1 upvote > **Top comment:** "A review platform which start from a very low price!" - Title: [How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)](https://www.g2.com/discussions/25278-how-can-i-use-loox-to-post-my-facebook-instagram-ad-photo-ad-video-ad) — 1 comment, 1 upvote > **Top comment:** "Hey Trevor, For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful..." - Title: [Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.](https://www.g2.com/discussions/25163-can-loox-really-post-onto-facebook-i-mean-without-conditions-like-i-first-need-2000-likes-on-facebook-i-would-like-that-feature) — 1 comment, 1 upvote > **Top comment:** "Hey Wes, Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only..." ### Reviews.io No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/loox-vs-reviews-io)