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# Loox vs Reviews.io Comparison - What are their main differences?

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Pricing

**Loox**
Free Trial

**$10.00** usage\_based Per Month · Basic

**Reviews.io**
Free Trial

**$29.00** 300 Review Invites Per Month · Essentials 

**$99.00** 1500 Review Invites Per Month · Start-up

**$299.00** 5000 Review Invites Per Month · Grow

**$499.00** 10000 Review Invites Per Month · Plus

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**Pricing Insights**
from reviews

Perceived Cost

**Loox**
$$$$$

**Reviews.io**
$$$$$

Average Discount

**Loox**
Not enough reviews yet

**Reviews.io**
8%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Loox** 6 months
Based on 100 responses

**Reviews.io** 6 months
Based on 100 responses

Return on Investment

**Loox** 6 months
Based on 100 responses

**Reviews.io** 6 months
Based on 100 responses

 ![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")

 ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")

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**Pros & Cons**
from reviews

**Loox**
Not enough data

**Reviews.io**
[
Customer Support (91)
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315886&qs=pros-and-cons#reviews)[
Helpful (53)
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315732&qs=pros-and-cons#reviews)[
Expensive (11)
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315770&qs=pros-and-cons#reviews)[
Poor Customer Support (8)
](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315630&qs=pros-and-cons#reviews)

Integrations

**Loox**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image")

Google Ads

](https://www.g2.com/products/google-ads/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Product Avatar Image")

Klaviyo

](https://www.g2.com/products/klaviyo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf46da4d7238c46d8602f0dbae548522/loyaltylion.png "Product Avatar Image")

LoyaltyLion

](https://www.g2.com/products/loyaltylion/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_afe2ad0783902875452e9c902acb3d0d/omnisend.gif "Product Avatar Image")

Omnisend

](https://www.g2.com/products/omnisend/reviews)[
View all
](https://www.g2.com/products/loox/integrations)

**Reviews.io**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image")

Attentive

](https://www.g2.com/products/attentive/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image")

Bloomreach

](https://www.g2.com/products/bloomreach-bloomreach/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_426afa3a1d4ca2aaf5eec41a084a809b/boost-ai-search-discovery.png "Product Avatar Image")

Boost AI Search & Discovery

](https://www.g2.com/products/boost-ai-search-discovery/reviews)[
View all
](https://www.g2.com/products/reviews-io/integrations)

Screenshots

**Loox**
 ![Loox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203843/landscape---Across-Your-Store.png)

**Reviews.io**
 ![Reviews.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203944/display-seller-ratings.png)

**Ratings**
from reviews

Meets Requirements

**Loox**

**9.5** /10

Based on 27 responses

**Reviews.io**

**9.2** /10

Based on 556 responses

Ease of Use

**Loox**

**9.2** /10

Based on 27 responses

**Reviews.io**

**8.9** /10

Based on 562 responses

Ease of Setup

**Loox**

**9.4** /10

Based on 12 responses

**Reviews.io**

**8.6** /10

Based on 430 responses

Ease of Admin

**Loox**

**9.8** /10

Based on 10 responses

**Reviews.io**

**9.0** /10

Based on 327 responses

Quality of Support

**Loox**

**9.1** /10

Based on 27 responses

**Reviews.io**

**9.6** /10

Based on 559 responses

Has the product been a good partner in doing business?

**Loox**

**9.7** /10

Based on 10 responses

**Reviews.io**

**9.4** /10

Based on 327 responses

Product Direction (% positive)

**Loox**

**8.7** /10

Based on 26 responses

**Reviews.io**

**9.3** /10

Based on 501 responses

**Features**
ratings from reviews

Review Management

**9.0** /10

Based on 6 responses

**8.5** /10

Based on 252 responses

Online Reputation Management

Not enough data

**8.3** /10

Based on 284 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
86.7%

Mid-Market(51-1000 emp.)
13.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
86.7%

Mid-Market(51-1000 emp.)
13.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
85.3%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
0.8%

Small-Business(50 or fewer emp.)
85.3%

Mid-Market(51-1000 emp.)
14.0%

Enterprise(\> 1000 emp.)
0.8%

**Reviewers' Industry**

[![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")](https://www.g2.com/products/loox/reviews)
Loox

Apparel & Fashion
30.0%

Retail
23.3%

Food & Beverages
10.0%

Consumer Goods
6.7%

Consulting
3.3%

Other
26.7%

[![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews)
Reviews.io

Retail
25.8%

Apparel & Fashion
8.6%

Consumer Goods
6.0%

Health, Wellness and Fitness
5.5%

Marketing and Advertising
3.8%

Other
50.2%

Alternatives

**Loox Alternatives**

 ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")

[
Yotpo
](/products/yotpo/reviews)

 ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot")

[
Trustpilot
](/products/trustpilot/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")

[
Okendo
](/products/okendo/reviews)

**Reviews.io Alternatives**

 ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")

[
Birdeye
](/products/birdeye/reviews)

 ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice")

[
Bazaarvoice
](/products/bazaarvoice/reviews)

 ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")

[
Okendo
](/products/okendo/reviews)

 ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo")

[
Yotpo
](/products/yotpo/reviews)

## Loox vs Reviews.io FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Reviews.io vs Loox?

Reviews.io and Loox differ most clearly in reviewer volume, support satisfaction, and integration breadth, with Reviews.io showing broader adoption and higher support scores.

| [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | [Loox](https://www.g2.com/products/loox/reviews) |
| --- | --- |
| 4.8/5 (652 reviews) | 4.9/5 (30 reviews) |
| Small-Business | Small-Business |
| 8.6 | 9.4 |
| 9.6 | 9.1 |
| Customer Support (91 all-time mentions) | — |

### How do the pricing models of Reviews.io and Loox compare?

Loox is rated higher for price satisfaction, but Reviews.io is frequently cited for offering strong value relative to its feature set.

- **Reviews.io:** In recent reviews, many cite fair pricing and strong value for the features provided, though some mention a higher cost compared to basic competitors.
- **Loox:** Reviewers consistently highlight Loox's competitive pricing and value, with several calling it inexpensive for the features offered.
- **Switching reasons:** Recent Reviews.io reviewers mention migrating from lower-cost platforms like Judge.me for more robust features and integrations.

### What are the best alternatives to Reviews.io and Loox?

The top three alternatives to Reviews.io and Loox are Yotpo, Birdeye, and Bazaarvoice.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | Fair pricing and strong value for features | Customer Support (91 all-time mentions) |
| [Loox](https://www.g2.com/products/loox/reviews) | 4.9/5 (30 reviews) | Small-Business | Competitive pricing, inexpensive for features | Ease of Setup and Admin |
| [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | — | — |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — |
| [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — |

### Which Online Reputation Management features should I prioritize when comparing Reviews.io and Loox?

Buyers comparing Reviews.io and Loox should prioritize integrations, widgets, support quality, ease of setup, and review management features.

- **Integrations:** Reviews.io is cited in 23 reviews for easy integrations, with Shopify (37 mentions) and Klaviyo (28 mentions); Loox is mentioned for Shopify integration (6 mentions).
- **Widgets:** Reviews.io has 13 all-time mentions for widgets, with reviewers noting a variety of display options; Loox reviewers highlight trendy and customizable widgets.
- **Support Quality:** Reviews.io scores 9.6 for Quality of Support (91 all-time mentions for support); Loox scores 9.1.
- **Ease of Setup:** Loox scores 9.4, Reviews.io 8.6, with reviewers noting straightforward onboarding for both.
- **Review Management:** Reviews.io has 16 all-time mentions for review management, with features like syndication and moderation; Loox reviewers highlight easy import and filtering.

### What are the pros and cons of Reviews.io vs Loox?

Reviews.io's headline strength is customer support, while Loox stands out for ease of setup and administration.

- **Reviews.io strengths:** Customer Support (91 all-time mentions), helpfulness (53), ease of use (40), integrations (20), and review management (16).
- **Reviews.io trade-offs:** 11 all-time mentions for being expensive, and 8 for poor customer support, though these are outweighed by positive support sentiment.
- **Loox strengths:** Reviewers highlight ease of setup (9.4), ease of admin (9.8), competitive pricing, and flexible, visually appealing widgets.
- **Loox trade-offs:** Some reviewers mention limited customization and higher pricing for advanced features, but overall sentiment is strongly positive.

### Is Reviews.io or Loox better for small businesses?

Both Reviews.io and Loox are primarily used by small businesses, but Loox receives slightly higher ease-of-use and setup scores from small-business reviewers.

- **Reviews.io:** Small-Business is the largest segment, with reviewers citing strong support and integrations as key benefits for small teams.
- **Loox:** Small-Business is the largest segment, with reviewers emphasizing ease of setup, competitive pricing, and widgets tailored for small e-commerce stores.

### Which Online Reputation Management platform has better integrations?

Reviews.io is favored for integrations, with broader reviewer-cited integration support than Loox.

- **Reviews.io:** Shopify (37 all-time mentions), Klaviyo (28), and WooCommerce (4) are frequently cited integrations, with 23 reviews mentioning easy integrations overall.
- **Loox:** Shopify integration is mentioned in 6 reviews, with reviewers noting straightforward setup.

### How do Reviews.io and Loox compare on customer support?

Reviews.io and Loox are close on Quality of Support, with Reviews.io scoring 9.6 and Loox 9.1, a difference below the 0.2-point materiality threshold, indicating near-parity.

- **Reviews.io:** Reviewers consistently praise responsive, knowledgeable, and individualized support, with 91 all-time mentions for customer support and 53 for helpfulness.
- **Loox:** Reviewers describe support as helpful and responsive, with positive experiences in setup and troubleshooting.

### Which is easier to implement, Reviews.io or Loox?

Loox scores higher on Ease of Setup (9.4 vs. Reviews.io's 8.6), indicating reviewers find Loox easier to implement.

- **Reviews.io:** Reviewers describe setup as straightforward but occasionally mention complexity with advanced features or integrations.
- **Loox:** Reviewers consistently highlight simple, fast onboarding and minimal technical barriers.

### Which product has better Widgets?

Both Reviews.io and Loox are highly rated for Widgets, with reviewers citing strong display options and customization.

- **Reviews.io:** Widgets are mentioned in 13 all-time reviews, with reviewers noting a variety of display options and painless integration into websites.
- **Loox:** Reviewers highlight trendy, visually appealing widgets and flexibility in displaying customer reviews, with frequent praise for photo and UGC widgets.