# HubSpot Sales Hub vs Lime CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. Features like lead management, deal tracking, and email integration streamline daily tasks, making it easier to manage follow-ups.
- **Users say** that Lime CRM offers a high degree of customization, allowing businesses to tailor the platform to their specific needs without relying heavily on external support. This flexibility is highlighted by the onboarding superadmin training, which empowers teams to make layout changes independently.
- **Reviewers mention** that HubSpot Sales Hub's automation features significantly enhance productivity by handling repetitive tasks. Users have noted that the clean interface and AI tools simplify their workflow, making it easier to search and filter information quickly.
- **According to verified reviews** , while Lime CRM has strong customer service, it faces challenges in user experience compared to HubSpot. Users have pointed out that although it has good opportunities, the overall functionality may not be as intuitive, which can affect day-to-day usability.
- **G2 reviewers highlight** that HubSpot Sales Hub's implementation process is quick and user-friendly, with many praising the intuitive onboarding wizard that helps new users get started efficiently. This contrasts with Lime CRM, where some users have expressed a need for more guidance during setup.
- **Users report** that HubSpot Sales Hub's robust reporting and analytics capabilities provide valuable insights into sales performance, which is a significant advantage for businesses looking to optimize their strategies. In comparison, Lime CRM's reporting features are seen as less comprehensive, which may limit users' ability to analyze their sales data effectively.



| | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 13,873 | 91 | 
| **Largest Market Segment** | Small-Business (60.8% of reviews) | Small-Business (51.6% of reviews) | 
| **Entry Level Price** | $0.00 | Starting at €59.00 1 Users | 

---
## Top Pros & Cons

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

### Lime CRM

Pros:
- Customizability (5 reviews)
- Customization (5 reviews)

Cons:
- Limited Features (3 reviews)
- Call Issues (2 reviews)

---
## Ratings Comparison
| Rating | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (10068 reviews) | 7.9 (80 reviews) | 
  | **Ease of Use** | 8.7 (10960 reviews) | 8.5 (80 reviews) | 
  | **Ease of Setup** | 8.3 (4921 reviews) | 7.8 (41 reviews) | 
  | **Ease of Admin** | 8.6 (3162 reviews) | 7.6 (41 reviews) | 
  | **Quality of Support** | 8.6 (9068 reviews) | 8.8 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (3114 reviews) | 8.4 (42 reviews) | 
  | **Product Direction (% positive)** | 8.7 (9613 reviews) | 7.7 (76 reviews) | 

---
## Pricing

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

### Lime CRM

#### Entry-Level Pricing

Plan: Lime CRM

Price: Starting at €59.00 1 Users

Description: Lime CRM is a visual and user-friendly system that makes your everyday work both easier and more fun. Always customised to your specific needs.

Key Features:
- CRM that is tailored to your needs – not the other way around
- Packages made for sales, support and marketing teams
- Can be integrated with most other IT systems

[Learn more about Lime CRM](https://www.g2.com/products/lime-crm/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 7640 |
| **Lime CRM** | 6.6/10 | 74 |

#### Sales Force Automation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (6172 reviews) ✓ Verified | 7.8 (66 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.0 (51 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (6051 reviews) ✓ Verified | 7.3 (60 reviews) | 
| **Task / Activity Management** | 8.6 (6207 reviews) ✓ Verified | 7.5 (61 reviews) | 
| **Territory & Quota Management** | 7.8 (4201 reviews) ✓ Verified | 6.5 (49 reviews) | 
| **Desktop Integration** | 8.5 (5096 reviews) ✓ Verified | 7.1 (62 reviews) | 
| **Product & Price List Management** | 7.8 (3263 reviews) ✓ Verified | 6.3 (52 reviews) | 
| **Quote & Order Management** | 7.8 (3172 reviews) ✓ Verified | 6.4 (53 reviews) | 
| **Customer Contract Management** | 8.2 (2466 reviews) | 7.2 (55 reviews) | 

#### Marketing Automation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Email Marketing** | 8.7 (5428 reviews) ✓ Verified | 6.8 (57 reviews) | 
| **Campaign Management** | 8.5 (5065 reviews) ✓ Verified | 6.5 (55 reviews) | 
| **Lead Management** | 8.7 (5267 reviews) ✓ Verified | 6.6 (55 reviews) | 
| **Marketing ROI Analytics** | 8.1 (4452 reviews) ✓ Verified | 5.6 (44 reviews) | 

#### Customer Support

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Case Management** | 8.3 (3635 reviews) ✓ Verified | 7.4 (59 reviews) | 
| **Customer Support Portal** | 8.1 (2466 reviews) | 7.4 (56 reviews) | 
| **Knowledge Base** | 8.4 (3306 reviews) ✓ Verified | 7.1 (54 reviews) | 
| **Call Center Features** | 8.0 (3283 reviews) ✓ Verified | 6.9 (50 reviews) | 
| **Support Analytics** | 8.3 (3511 reviews) ✓ Verified | 6.6 (47 reviews) | 

#### Reporting & Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Reporting** | 8.2 (5853 reviews) ✓ Verified | 6.7 (56 reviews) | 
| **Dashboards** | 8.4 (6164 reviews) ✓ Verified | 7.2 (52 reviews) | 
| **Forecasting** | 8.0 (4301 reviews) ✓ Verified | 6.5 (49 reviews) | 

#### Mobile & Social

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.0 (3812 reviews) ✓ Verified | 5.4 (41 reviews) | 
| **Social Network Integration** | 8.1 (2462 reviews) ✓ Verified | 5.6 (44 reviews) | 
| **Mobile User Support** | 7.7 (4133 reviews) ✓ Verified | 5.3 (47 reviews) | 

#### Platform

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Customization** | 8.0 (2960 reviews) ✓ Verified | 7.5 (52 reviews) | 
| **Workflow Capability** | 8.3 (2608 reviews) ✓ Verified | 6.4 (46 reviews) | 
| **User, Role, and Access Management** | 8.5 (2987 reviews) ✓ Verified | 7.0 (51 reviews) | 
| **Internationalization** | 8.1 (2280 reviews) ✓ Verified | 6.2 (43 reviews) | 
| **Sandbox / Test Environments** | 7.5 (1975 reviews) | 5.7 (43 reviews) | 
| **Document & Content Mgmt.** | 8.0 (2584 reviews) ✓ Verified | 6.3 (47 reviews) | 
| **Performance and Reliability** | 8.6 (3032 reviews) ✓ Verified | 7.0 (50 reviews) | 
| **Output Document Generation** | 8.0 (1667 reviews) | 6.5 (45 reviews) | 

#### Integration

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (2270 reviews) ✓ Verified | 6.5 (51 reviews) | 
| **Integration APIs** | 8.2 (2401 reviews) ✓ Verified | 6.4 (50 reviews) | 
| **Breadth of Partner Applications** | 8.2 (2251 reviews) ✓ Verified | 6.2 (39 reviews) | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | 7.4 (694 reviews) | Feature Not Available | 

#### Agentic AI - CRM

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (221 reviews) | Not enough data | 
| **Multi-step Planning** | 7.2 (215 reviews) | Not enough data | 
| **Cross-system Integration** | 7.4 (224 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (216 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (221 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (218 reviews) | Not enough data | 
| **Decision Making** | 7.2 (216 reviews) | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Ticket and Case Management

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Help Desk

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Lead Generation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 840 |
| **Lime CRM** | N/A | N/A |

#### Lead Facilitation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.4 (526 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (622 reviews) | Not enough data | 
| **Lead Follow-up** | 8.9 (652 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.9 (657 reviews) | Not enough data | 

#### Organization

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.9 (678 reviews) | Not enough data | 
| **Data Entry** | 8.8 (666 reviews) | Not enough data | 
| **Integrations / APIs** | 8.6 (603 reviews) | Not enough data | 

#### Performance Analysis

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Coaching ** | 8.3 (555 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (668 reviews) | Not enough data | 

#### Sales Analysis

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | 8.7 (620 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | 8.1 (156 reviews) | Not enough data | 
| **AI Text Summarization** | 8.3 (155 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (20 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 8.1 (20 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (20 reviews) | Not enough data | 
| **Decision Making** | 8.3 (20 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1888 |
| **Lime CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Task Management** | 8.8 (1640 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.0 (1691 reviews) | Not enough data | 
| **Calls and Voice** | 8.3 (1440 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.2 (1336 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (1528 reviews) | Not enough data | 
| **Calendar** | 8.7 (1390 reviews) | Not enough data | 
| **Shared Records** | 8.5 (1302 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Content Management** | 8.6 (1478 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (1551 reviews) | Not enough data | 
| **Workflow Performance** | 8.6 (1522 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.1 (1393 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### AI and Automation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Lead Prioritization** | 8.2 (1246 reviews) | Not enough data | 
| **Lead Scoring** | 8.1 (1211 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.1 (1203 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.8 (1083 reviews) | Not enough data | 
| **Machine Learning** | 7.7 (1030 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | 7.3 (495 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (181 reviews) | Not enough data | 
| **Multi-step Planning** | 7.1 (181 reviews) | Not enough data | 
| **Cross-system Integration** | 7.2 (182 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (181 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (182 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (182 reviews) | Not enough data | 
| **Decision Making** | 7.2 (184 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 386 |
| **Lime CRM** | N/A | N/A |

#### Call Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Call Recording** | 8.2 (303 reviews) | Not enough data | 
| **Machine Learning** | 7.9 (269 reviews) | Not enough data | 
| **Call Analysis** | 8.0 (278 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 7.5 (243 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Summarization** | 7.6 (111 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (25 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (24 reviews) | Not enough data | 
| **Decision Making** | 7.5 (25 reviews) | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Channels

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Multi-Channel Coverage** | Not enough data | Not enough data | 
| **Open Listening** | Not enough data | Not enough data | 
| **Physical Media** | Not enough data | Not enough data | 

#### Design

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Communications Strategy Development** | Not enough data | Not enough data | 
| **Create Content** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Inbound Identification** | Not enough data | Not enough data | 
| **Regulatory Compliance** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.5/10 | 13 |
| **Lime CRM** | N/A | N/A |

#### Responses

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Personalization** | 8.5 (11 reviews) | Not enough data | 
| **Route To Human** | 8.6 (11 reviews) | Not enough data | 
| **Natural Language Understanding (NLU)** | 7.7 (11 reviews) | Not enough data | 

#### Automation - AI Agents

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Sales Follow-Up** | 8.8 (10 reviews) | Not enough data | 
| **Customer Interaction Automation** | 9.2 (10 reviews) | Not enough data | 
| **Lead Generation** | 8.8 (10 reviews) | Not enough data | 
| **Document Processing** | 8.5 (10 reviews) | Not enough data | 
| **Feedback Collection** | 8.9 (9 reviews) | Not enough data | 

#### Platform

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Conversation Editor** | 8.3 (11 reviews) | Not enough data | 
| **Integration** | 8.3 (11 reviews) | Not enough data | 
| **Human-In-The-Loop** | 9.0 (10 reviews) | Not enough data | 

#### Autonomy -  AI Agents

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Independent Decision Making** | 7.8 (10 reviews) | Not enough data | 
| **Adaptive Responses** | 8.0 (10 reviews) | Not enough data | 
| **Task Execution** | 8.0 (10 reviews) | Not enough data | 
| **Problem Solving** | 7.8 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | 9.2 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 8.9 (11 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.4/10 | 771 |
| **Lime CRM** | N/A | N/A |

#### Integrations

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **MS Teams Integration** | 8.3 (523 reviews) | Not enough data | 
| **Email Integration** | 9.0 (720 reviews) | Not enough data | 
| **Zoom Integration** | 8.3 (588 reviews) | Not enough data | 
| **Google Meet Integration** | 8.4 (577 reviews) | Not enough data | 
| **Salesforce Integration** | 7.7 (487 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Custom Booking Page** | 8.6 (627 reviews) | Not enough data | 
| **Personalized Links** | 8.7 (647 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.4 (568 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Set Working Hours** | 8.7 (621 reviews) | Not enough data | 
| **Automatic Updates** | 8.9 (630 reviews) | Not enough data | 
| **Buffer Times** | 8.5 (588 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (48 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (47 reviews) | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Customer Support

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Text** | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 

#### Automation

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Learning** | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Communication

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | 

####  Internal Use

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 6.1/10 | 17 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Cross-system Integration** | 6.0 (17 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1389 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (82 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.8 (82 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (82 reviews) | Not enough data | 

#### Incentives

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Badges** | 7.9 (770 reviews) | Not enough data | 
| **Triggers** | 8.1 (848 reviews) ✓ Verified | Not enough data | 
| **Commission Calculator** | 7.5 (719 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.3 (944 reviews) | Not enough data | 

#### Personalization

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Profiles** | 8.4 (967 reviews) | Not enough data | 
| **Custom Reports** | 8.5 (1101 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (1199 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.5 (991 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Integration** | 8.6 (1022 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.4 (903 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.3 (857 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.8/10 | 2526 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (119 reviews) | Not enough data | 
| **Multi-step Planning** | 6.9 (119 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (119 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (118 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (119 reviews) | Not enough data | 
| **Decision Making** | 7.0 (120 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Open Rates** | 8.7 (2097 reviews) | Not enough data | 
| **Link Activity** | 8.8 (2082 reviews) | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Email Platform Integration** | 8.8 (2135 reviews) | Not enough data | 
| **Email Scheduling** | 8.9 (2135 reviews) | Not enough data | 
| **Notifications** | 8.8 (2231 reviews) | Not enough data | 
| **Email Categorization** | Feature Not Available | Not enough data | 
| **Templates** | 8.9 (2211 reviews) | Not enough data | 

#### Generative AI

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **AI Text Generation** | 7.5 (485 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.0/10 | 1862 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (107 reviews) | Not enough data | 
| **Cross-system Integration** | 7.1 (105 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (103 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (105 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (104 reviews) | Not enough data | 

#### Data Sourcing

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Data Sourcing** | 8.3 (1357 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.4 (1426 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.2 (1290 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.6 (1546 reviews) | Not enough data | 
| **Data Segmentation** | 8.4 (1388 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Lead Scoring** | 8.1 (1346 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.2 (1302 reviews) | Not enough data | 
| **Risk Analysis** | 7.8 (1131 reviews) | Not enough data | 
| **Live Forecasting** | 7.9 (1263 reviews) | Not enough data | 

#### Sales Management

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (1553 reviews) | Not enough data | 
| **Sales Gamification** | 7.9 (1245 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.4 (1408 reviews) | Not enough data | 
| **Activity Tracking** | 8.9 (1622 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 8.3/10 | 1507 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (63 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (61 reviews) | Not enough data | 

#### Calling

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Record Calls** | 8.6 (1190 reviews) | Not enough data | 
| **Generate Location** | 8.1 (981 reviews) | Not enough data | 
| **Call Types** | 8.6 (1149 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (1180 reviews) | Not enough data | 
| **Auto Dialer** | 7.9 (71 reviews) | Not enough data | 

#### Contacts

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Personalization** | 8.7 (1255 reviews) | Not enough data | 
| **Information Locater** | 8.4 (1099 reviews) | Not enough data | 
| **Record Prospect Data** | 8.6 (1158 reviews) | Not enough data | 

#### Insights

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Notes** | 9.0 (1345 reviews) | Not enough data | 
| **Daily Summary** | 8.7 (1186 reviews) | Not enough data | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 
| **Automated Emails** | Feature Not Available | Not enough data | 
| **Sorts Prospects** | 8.4 (1090 reviews) | Not enough data | 
| **Automated Note Taking** | 7.6 (68 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | 7.7/10 | 1025 |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (59 reviews) | Not enough data | 

#### Content Management

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Content Import** | 8.4 (804 reviews) | Not enough data | 
| **Content Creation** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Advanced Search** | 8.2 (813 reviews) | Not enough data | 
| **Content Storage** | 8.3 (799 reviews) | Not enough data | 

#### Analytics

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Reporting** | 8.4 (883 reviews) | Not enough data | 
| **Alerts** | 8.4 (883 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.4 (826 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (800 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Sales Training ** | 7.5 (38 reviews) | Not enough data | 
| **Sales Coaching** | 7.4 (38 reviews) | Not enough data | 
| **Sales Onboarding** | 7.7 (39 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Cross-Functional Alignment** | 7.2 (37 reviews) | Not enough data | 
| **AI and Automation** | 7.1 (39 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 7.4 (38 reviews) | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **HubSpot Sales Hub** | N/A | N/A |
| **Lime CRM** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)

**Unique to Lime CRM (6):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | HubSpot Sales Hub | Lime CRM | 
|---|---|---|
| **Small-Business** | 60.8% | 51.6% | 
| **Mid-Market** | 35.2% | 45.1% | 
| **Enterprise** | 4.0% | 3.3% | 

### By Industry

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

#### Lime CRM

- **Manufacturing:** 4.4%
- **Consulting:** 4.4%
- **Computer Software:** 4.4%
- **Construction:** 4.4%
- **Events Services:** 4.4%
- **Information Technology and Services:** 4.4%
- **Oil & Energy:** 4.4%
- **Building Materials:** 3.3%
- **Government Administration:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Other:** 59.3%

---
## Alternatives

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9691 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

### Alternatives to Lime CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2917 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (810 reviews)
- [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (469 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3752 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)

---
## Top Discussions

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

### Lime CRM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hubspot-sales-hub-vs-lime-crm)