--- title: ShopKeep Reviews meta_title: 'ShopKeep Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ShopKeep works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-04-02' parent_category: name: POS url: https://www.g2.com/categories/pos --- # ShopKeep Reviews **Vendor:** Lightspeed **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About ShopKeep ShopKeep by Lightspeed is a cloud-based point-of-sale (POS system designed to streamline operations for small to medium-sized businesses in the retail and hospitality sectors. Acquired by Lightspeed in 2020, ShopKeep offers an intuitive interface accessible via iPad or web, enabling efficient sales processing, inventory management, and customer relationship management. Its comprehensive suite of tools includes real-time analytics, employee tracking, and seamless integration with third-party applications, all aimed at enhancing business efficiency and customer satisfaction. Key Features and Functionality: - Intuitive Sales Processing: Facilitates quick and easy transaction handling with a user-friendly interface. - Inventory Management: Provides in-depth tools for tracking stock levels, managing suppliers, and automating reordering processes. - Employee Management: Offers features for monitoring staff performance, managing schedules, and tracking time cards. - Real-Time Analytics: Delivers comprehensive reporting on sales, inventory, and customer behavior to inform business decisions. - Mobile Accessibility: Allows business owners to manage operations remotely via mobile devices. - Third-Party Integrations: Seamlessly connects with popular applications like QuickBooks and BigCommerce to extend functionality. Primary Value and Solutions Provided: ShopKeep by Lightspeed addresses the operational challenges faced by small and medium-sized businesses by offering a centralized platform that simplifies sales transactions, inventory control, and employee oversight. Its real-time analytics empower business owners with actionable insights, enabling informed decision-making and strategic planning. The system's ease of use and mobile accessibility ensure that businesses can operate efficiently, adapt to changing market demands, and provide exceptional customer experiences. ## ShopKeep Reviews ### 1. User Friendly Point-of-Sale System Used by 1,000s of Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Jason B. | IT Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about ShopKeep?** Easy to use & navigate, even for people with little understanding of technology. Great customer support, have never had any issues with that. Very secure overall, and integrates with most payment processors with ease. **What do you dislike about ShopKeep?** Not too much to dislike about it, except maybe the cost / a few additional features could be extra. Hardly a downside though, because it will inevitably be great for your business **What problems is ShopKeep solving and how is that benefiting you?** Has an extremely user-friendly interface that is simple to navigate, so it is accessible to everyone. Clean and uncluttered layout, which features customizable menus & easy ways to process transactions, generate reports, and manage inventory. Excellent customer support overall. Can integrate with most popular payment processors. Perfectly tailored to work for any small business looking for a better POS system. Will continue using for a long time. ### 2. A Great POS system for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Aleksandra C. | Partnerships & Sales Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about ShopKeep?** Works fast and without major glitches. I'd recommend it to others who are new to POS **What do you dislike about ShopKeep?** I have not tried many other POS so I'd like to compare it to others to make an objective decision. **What problems is ShopKeep solving and how is that benefiting you?** It is helping us ring up transactions at various points of sale. ### 3. POS System Changing The Game **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about ShopKeep?** As someone who works in eCommerce and interacts with many different POS systems, I see the value in ShopKeep's platform. From the 24/7 customer support line to the flexibility in payment processors, ShopKeep is doing things differently. **What do you dislike about ShopKeep?** It isn't as easy to use until you get used to it. There are similar providers that are more "beginner friendly". **What problems is ShopKeep solving and how is that benefiting you?** Everything is cloud based, which makes setup and access very easy. ### 4. Empowering your Digital Journey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about ShopKeep?** It helps to keep the Inventory items in contact between the shopkeep and the big commerce industry. It helps to keep track of the inventory easily **What do you dislike about ShopKeep?** If the application is down it might be risky for the business **What problems is ShopKeep solving and how is that benefiting you?** The main positive thing about this application is help to track my inventory accurately and helps to track customer information - [View ShopKeep pricing details and edition comparison](https://www.g2.com/products/lightspeed-shopkeep/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+09%3A01%3A45+-0500&secure%5Bsession_id%5D=42789e7d-3fde-4ab3-abe5-4c75aaa291dd&secure%5Btoken%5D=4c8414cca6801e9d3315119561e1b2e33afa12022a473c1f10a9c4db9b5be1f9&format=llm_user) ## ShopKeep Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Analytics** - Sales Tracking - Guest Counts - End of Day Reports ## Top ShopKeep Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews)