Less Annoying CRM Reviews & Product Details

It is incredibly easy to use and impressively responsive. I spent ages trying free trials of CRM systems and I did not warm to any of them until I tried Less Annoying CRM. Review collected by and hosted on G2.com.

It is a minor dislike as I accept the company needs to make an income. However, I have 2 members of staff (including me) that are the main users, and two junior members of staff (my two sons who are still at school) who do a couple of hours of work each weekend to help me. I cannot justify or afford the monthly fee for 2 more licenses. If there was some sort of pay-as-you-go accumulator fee for such users, where their total time logged in and being active was added up each month, they'd be able to help me. Review collected by and hosted on G2.com.

LACRM's customer service is the best I've ever experienced. The included features are nearly perfect for our small business, but when we have encountered things we'd like to add or fine tune a bit, the process has been painless and customer service response has been above and beyond. The team has created spot-on, useful tools as a response to our questions and even videos explaining how to use them moving forward. LACRM's team has gone above and beyond and our team has been more aligned and focused as a result. Review collected by and hosted on G2.com.

It would be useful to be able to continue tasks as progress is made (next steps, follow up, etc) as opposed to them closing once the date arrives and task is complete. Review collected by and hosted on G2.com.

It keeps daily healthcare and wellness related work more properly organized without making the system feel complicated. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly use it for nutrition consultation follow-ups, lifestyle assessment reminders, wellness activity tracking, preventive care scheduling, and healthcare related task management. Creating tasks, managing follow up schedules, checking calendar activities, and organizing consultation reminders feels comfortable during busy work routines. Features like task reports, activity tracking, contact management, calendar scheduling, notes, and reminder organization help me keep different wellness and healthcare workflows more properly arranged from one place instead of managing everything separately.

I also like that handling multiple consultation tasks together does not feel confusing even during longer work schedules. Managing patient follow-ups, preventive wellness reviews, nutrition routine tracking, and health education content planning becomes easier because the workflow feels simple and properly structured. The CRM also performs smoothly while updating tasks, reviewing scheduled activities, checking reports, and managing regular follow-up work.

Another useful thing for me is that the system keeps tasks, reminders, follow-up tracking, calendar workflow, and activity organization connected together in one place, which helps while handling both healthcare consultation work and wellness content planning side by side. Overall, Less Annoying CRM fits naturally into my daily professional workflow and helps me keep healthcare and wellness management activities more properly organized. Review collected by and hosted on G2.com.

While managing many follow-up tasks and activities together, I sometimes feel that the dashboard could show more information on one screen without opening separate sections repeatedly during busy work schedules. but some customization options for layout and workflow organization are a little limited compared to larger CRM systems. Review collected by and hosted on G2.com.

It’s very straightforward to use, and I’ve found it easy to integrate into my routine. All the forms, including pipelines and contacts, are simple to modify, without becoming so cumbersome that you end up not using it. It was very easy to pick up and the interface is quick. Review collected by and hosted on G2.com.

It doesn’t work well with Microsoft products. For example, you can’t maintain a single address book that links CRM and email contacts.

It also isn’t very smart in how it handles planning and follow-ups. I’d like to create task reminders for things like registering for future conferences or keeping an eye on proposal dates, but there doesn’t seem to be a way to connect these kinds of events or track them together. Review collected by and hosted on G2.com.

I like that Less Annoying CRM has exactly everything I need and allows me to customize without having all the extra bells and whistles that I don't need for my small business. Plus, the price tag is absolutely worthwhile. I also love its email integration feature, which makes it much easier for me to keep track of client conversations. The transition process from Excel was super easy, and I love that I can easily look up vendor contacts on my phone rather than dealing with a giant spreadsheet on a tiny screen. Review collected by and hosted on G2.com.

Nothing. It has everything I was looking for in a minimal CRM. Review collected by and hosted on G2.com.

I love that it's flexible and intuitive, but it's the pipelines that have made all the difference for me and my team! We use pipelines to track workstreams and because we can add custom fields, it means everyone knows what needs to happen when and by whom. The ability to connect individual and company records to workstreams (and elsewhere) has also been key to clarity and saving time. Review collected by and hosted on G2.com.

Less Annoying CRM is super responsive to user input and one thing I've asked for recently was to be able to add custom fields to tasks so I can filter on the type of task. Review collected by and hosted on G2.com.

It has all the features I need in a CRM. It is simple to learn initially and is very easy to use allowing me to get the tasks I need to get done quickly. It is not cluttered with a bunch of features I don't need and does not have complicated interfaces that slow me down. All this has been helpful in getting less technical staff to use it effectively. This was an ongoing issue with our last CRM.

It integrates with my existing Google Workspace calendar and email and was all very easy to setup. Everything just works as expected when initiating changes in LACRM or directly in my Google apps. It just syncs perfectly.

The support has been great the few times I needed it.

The price is right. Review collected by and hosted on G2.com.

After using some other CRMs, LACRM is just drop dead simple in comparison. I have not really run into anything where I needed something that was not there or any real issues. The simplicity is why I chose LACRM and it has delivered.

If there was one thing that was somewhat confusing, it was having multiple users with their own Google calendars and having a shared Google company calendar. I had some initial confusion on the upcoming events widget and how it appeared to be sorting things out of order. I just wanted to see all events sorted in order but each calendar sorts it's own events in the proper order. Support was able to clarify how it works and cleared up the confusion. Review collected by and hosted on G2.com.

When I found Less Annoying CRM, I was honestly shocked—it was exactly what I’d been looking for. It’s simple, intuitive, and easy to understand. We started the transition in December, and the features have been a perfect fit for our needs. Plus, the support team is top-notch—always timely and incredibly helpful. It was easy to transfer our contacts and start using it. We use LACRM every day! Review collected by and hosted on G2.com.

They don't have email marketing, so we linked it to Tarvent.com, which was easy to do, so it wasn't a problem. Review collected by and hosted on G2.com.

Less Annoying CRM is highly user-friendly. The onboarding process is straightforward, especially with their extensive video catalogue. It’s fully customizable, and the pricing is an excellent fit for the small not-for-profit organization I work for. I also really appreciate that you always get to speak with a real person, which is phenomenal in an era where so many companies rely heavily on chatbots. Review collected by and hosted on G2.com.

My biggest drawback is the limited number of integrations with the platforms I use. That said, the team is clearly working to roll out new integrations gradually, which I appreciate because it helps ensure they actually work properly and reliably. Review collected by and hosted on G2.com.

The platform is extremely flexible and customer support is super responsive. Review collected by and hosted on G2.com.

I really don't want to be forced to say there is something I dislike. I would like to see some more robust options for their built in forms but I think those are coming anyway. Review collected by and hosted on G2.com.