Leapwork Reviews & Product Details

The UI is strong, and I like having a visual view of how the automation flow works. AI is available, and the AI validation works perfectly. However, the other functions feel inaccurate and can lead to issues. Support is offered via chat on the main site, and you can expect quick responses. Review collected by and hosted on G2.com.

The upfront cost for local hosting is quite high, and the licensing model can also become expensive if you want to run multiple schedules at the same time. Review collected by and hosted on G2.com.

I really like that Leapwork is very visual, making it easy to navigate and use. The ability to easily set up sub-flows that can be reused and maintained is great. This feature allows our testing team to collaborate effectively on the same project. Another thing I appreciate is how easy and straightforward the initial setup was, and the more we use Leapwork, the better we become at creating efficient flows and sub-flows. Review collected by and hosted on G2.com.

Leapwork allows you to create variables to use throughout your flows; I would like some form of 'Variable Management', which we have requested and I believe is coming in a future release. The reporting structure could have more customization and filtering features. Also, the scheduling/calendar control could be better. Review collected by and hosted on G2.com.

I use Leapwork for test case automation for Dynamics 365. It significantly reduces time and human error that result from manual testing. We find it to be the best product in the market for Dynamics 365 automated test case creation and execution, integration with DevOps, and end to end and regression testing, saving countless hours of manual time. It's nearly flawless, and I appreciate the continued innovation in the AI space, bringing next-gen capabilities to the Leapwork platform. Review collected by and hosted on G2.com.

Moderately easy setup but required engaging professional services for assistance. Review collected by and hosted on G2.com.

I like how Leapwork is both straight forward to use as well as creating solutions with a great UI/UX. Other similar tools create messy solutions which become challenging to maintain. With Leadwork's blocks/colour categories it makes it very straight forward for us to understand/maintain developed solutions. Review collected by and hosted on G2.com.

The major downside we have is the lack of ability for us to be able to maximize our resources. We can not split processing up amongst machines easily. Mainly, we have to assign an automation/flow to a singular machine and we do not have the ability to allow Leapwork to run an automation on which ever machine is available. This creates a lot of scheduling conflicts as well as bottle necks when we have flows which have to be ran randomly throughout the day. Review collected by and hosted on G2.com.

Easy to build flows with subflows.

Provides any tester with a platform to get started quickly in automation.

Capable of handling any web application we’ve tested so far.

Customer support is responsive to feedback — we feel heard, which is great. Review collected by and hosted on G2.com.

A more scalable solution for running scheduled tests would be valuable.

Technical support is available, but could be more proactive.

A published release calendar would help us plan for upcoming features.

Test result management could use improvements for large sets. Review collected by and hosted on G2.com.

The tool is simple yet highly effective and robust. It is easy to implement and utilize, which has significantly streamlined our automation processes. Creating test cases and deploying them to Azure has become much quicker. Integration with various test management tools is straightforward. The team can build test flows using drag-and-drop blocks, eliminating the need for programming, making it ideal for testers and stakeholders to understand. It integrates seamlessly with CI/CD pipelines and cloud services. The recently released AI-powered test data generation blocks support testing by enabling data generation, extraction, and transformation. Video-based reporting helps pinpoint failures quickly, and the visual dashboards provide clear insights. Leapwork’s intuitive design and robust capabilities make it particularly appealing for enterprises with complex tech stacks or limited coding resources. Review collected by and hosted on G2.com.

The lack of code design options can be limiting, as the platform only supports C#. Unlike Selenium, it does not allow for custom scripting, which can be a drawback for teams that require complex validations, integrations, or dynamic test creation. Additionally, the implementation cost is quite high. Review collected by and hosted on G2.com.

Product

The Leapwork tool is stable, intuitive, and effective for both desktop and web applications. While automating legacy desktop applications can take slightly longer than web applications, the platform handles both well. As with any tool, there is a natural learning curve. Prior automation experience is not required, but it can be helpful in building a solid framework from the start.

Service & Support

The sales team clearly understood our needs and provided excellent support throughout both the trial and contract phases. The training sessions were customized to our circumstances, with the trainer showing great flexibility in adjusting topics and accommodating the varying levels of test automation experience among attendees.

We greatly appreciate the Gold Support package. The Customer success manager and support team has been consistently responsive, resolving even complex automation challenges quickly. Their patience and professionalism, even when addressing basic queries, has been commendable. Review collected by and hosted on G2.com.

Easy to start but mastering strategies for UI element identification comes with a learning curve especially on legacy desktop applications. Review collected by and hosted on G2.com.

Leapwork’s no-code, flow-based approach makes automation quick and easy to set up. The reusable test cases and clear reporting save time and improve overall test coverage. Review collected by and hosted on G2.com.

While using Leapwork with VPN, I occasionally face connectivity issues. At times, the AI blocks do not work as expected, which impacts test stability. Review collected by and hosted on G2.com.

The ease of use and the recording of tests. The ramp up time to use the tool was much quicker than anticipated. Review collected by and hosted on G2.com.

There are a few challenges with MFA and other integrations. Review collected by and hosted on G2.com.

I really like the user-friendliness of Leapwork. I also appreciate the Dynamics recorder and web application testing features. Review collected by and hosted on G2.com.

Use of team division and use of test cases across the team division is limited Review collected by and hosted on G2.com.