--- title: Leapwork Reviews meta_title: 'Leapwork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how Leapwork works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 107 scale: '5' date_modified: '2026-07-17' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # Leapwork Reviews **Vendor:** Leapwork **Category:** [Automation Testing Tools](https://www.g2.com/categories/automation-testing-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 107 ## About Leapwork Leapwork is a test automation platform designed to help users build, maintain, and scale complex data-driven test scenarios without the need for coding. This no-code visual experience allows software testing teams to create automated tests quickly and effectively, facilitating a more efficient testing process that can adapt to the evolving needs of various projects. The platform is particularly beneficial for software testing teams looking to accelerate their release cycles while minimizing defects. By optimizing and reusing test flows, Leapwork simplifies the maintenance of test cases, which can often become cumbersome in traditional testing environments. Its capability for end-to-end testing across all applications enhances the digital experience, ensuring that every aspect of the software functions as intended before it reaches the end user. Leapwork is designed with a focus on ease of use and flexibility, making it accessible to a wide range of users, from technical engineers to non-technical business users. This democratization of test automation empowers teams to collaborate more effectively, as individuals with varying levels of expertise can contribute to the testing process. The visual interface allows users to create test scenarios intuitively, reducing the learning curve typically associated with automation tools. Key features of Leapwork include its drag-and-drop interface, which allows users to build test flows visually, and its ability to integrate seamlessly with various applications and systems. This integration capability ensures that testing can be conducted across diverse environments, providing comprehensive coverage of the software's functionality. Additionally, Leapwork supports data-driven testing, enabling users to run the same test scenarios with different sets of data, which is crucial for validating applications under various conditions. By leveraging Leapwork, organizations can achieve significant improvements in their testing processes, leading to higher quality software releases and enhanced customer satisfaction. The platform's focus on automation not only reduces manual testing efforts but also increases the reliability of test results, making it a valuable tool for any team committed to delivering exceptional digital experiences. ## Leapwork Pros & Cons **What users like:** - Users find Leapwork to be **easy to use** , enjoying its straightforward interface and effective support for automation. (31 reviews) - Users appreciate the **ease of use** of Leapwork, facilitating straightforward automation and seamless integration into workflows. (19 reviews) - Users value the **world-class customer support** from Leapwork, which enhances their automation experience and partnership. (19 reviews) - Users highly value the **excellent automation support** from Leapwork, enhancing their testing processes and efficiency. (12 reviews) - Users value the **intuitive user interface** of Leapwork, facilitating easy understanding and maintenance of solutions. (9 reviews) - Users value the **implementation ease** of Leapwork, allowing quick automation setup and seamless integration. (8 reviews) - Capabilities (7 reviews) - Users find Leapwork's **ease of learning** exceptional, facilitating quick automation training for teams without prior experience. (7 reviews) - Learning Efficiency (6 reviews) - Easy Setup (5 reviews) **What users dislike:** - Users note that Leapwork can be **expensive** , especially for scaling and maintaining automation processes effectively. (4 reviews) - Users note a lack of **missing features** such as advanced variable management and improved reporting customization in Leapwork. (4 reviews) - Users express concerns about **cloud limitations** , highlighting difficulties with automation scalability and tool retention once adopted. (3 reviews) - Users feel the **limited customization** options hinder complex automation needs and frustrate those familiar with coded frameworks. (3 reviews) - Users experience **recording issues** with Leapwork, affecting screen resolution and management of complex automated tests. (3 reviews) - Browser Compatibility (2 reviews) - Inconsistent Functionality (2 reviews) - Learning Curve (2 reviews) - Users face **licensing issues** with Leapwork, needing manual intervention for installations and additional licenses for scaling. (2 reviews) - Poor Customer Support (2 reviews) ## Leapwork Reviews ### 1. A powerful time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Derick H. | Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Leapwork?** Leapwork provides an immense time saving ability to all departments in our workplace, not just Information Technology. It provides assistance in areas you would not even realize until diving in. **What do you dislike about Leapwork?** It takes a bit of setup putting all of the blocks in place for less experienced users to play with later. **What problems is Leapwork solving and how is that benefiting you?** Our company has thousands of test cases that are able to be automated using Leapwork. This greatly reduces testing time required when performing ERP updates. ### 2. Leapwork will cut our release time significantly. **Rating:** 5.0/5.0 stars **Reviewed by:** Trish G. | Systems Integration & Test Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Leapwork?** Leapwork is easy to use and the onboarding experience was exceptional. **What do you dislike about Leapwork?** The method to add "custom" steps is not very detailed in the user manual. **What problems is Leapwork solving and how is that benefiting you?** It will allow for a faster release and allow for non testers to contribute. **Official Response from Joanna Pacek:** > Dear Trish, Thank you for taking the time to leave a review and share your feedback. I’m Joanna, Head of Product here at Leapwork. I’m happy to hear that you are finding Leapwork easy to use and you enjoyed the onboarding experience. We appreciate your feedback regarding the Knowledge Base. We will take that on board and try to improve documentation on custom steps, with more detailed information and logical sections so everything is easier to find and navigate. Thanks once again for your review and suggestions as it helps us continue to improve our platform. Best regards, Joanna ### 3. User friendly **Rating:** 3.5/5.0 stars **Reviewed by:** William C. | Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Leapwork?** The graphical interface is user friendly **What do you dislike about Leapwork?** I think the price is very high compared to other alternatives. **What problems is Leapwork solving and how is that benefiting you?** Allowing tests to be automated saves a lot of time compared to manual testing. ### 4. Leapwork is a game changer to empower test automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Leapwork?** The Leapwork platform has helped us drive additional SaaS innovations by empowering a shift from manual to test automation. Their entire team has been extremely helpful with any of our needs and therefore we considering them a partner instead of another vendor. Their platform is easy to use and their customer service is world class. **What do you dislike about Leapwork?** I often experience challenges with various vended solutions but anything that has come up by use of thier platform has been quickly addressed by their support team. They are truly an innovator in the space and their growth is a testament to that. **What problems is Leapwork solving and how is that benefiting you?** Reducing bugs, increasing throughput, and providing various operating efficiencies ### 5. Simplified automated testing for both technical and non-technical users to build automated tests **Rating:** 3.5/5.0 stars **Reviewed by:** Anders R. | IT Tester, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Leapwork?** Leapwork makes it possible via its simple user-friendly layout, to quickly build your test cases and bring value to your business. It is rather efficient to even build your tests automatic via the build in recorder functionality. **What do you dislike about Leapwork?** Due to its flexibility with blocks and freedom to place blocks wherever you want, it can become cumbersome unless you set strict rules for yourself when it comes to developing your test flows. **What problems is Leapwork solving and how is that benefiting you?** It enables our testers in creating testdata as it can be very cumbersome and timeconsuming since we are so dependent on data. **Official Response from Joanna Pacek:** > Dear Anders, Thank you for taking the time to leave a review and share your feedback. I am Joanna, Head of Product here at Leapwork. I’m happy to hear that Leapwork is helping you to quickly build test cases and bring value to your business, and that you are enjoying the built-in recorder functionality. Regarding your comment about the flexibility of the flows, we agree that the freedom to place blocks wherever you want means you need certain rules. Please reach out to your Customer Success Manager if you need help with enablement and establishing best practices. I also wanted to let you know that we are introducing AI test data generation which could help streamline this process if you are finding it cumbersome at the moment. Stay tuned to our release notes for updates on when this new feature will be available. Thanks once again, as your feedback helps other users and our product team to improve. Best regards, Joanna ### 6. Easy to use, great support and no-code automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joan M. | IT QA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Leapwork?** Easy to use and Professional Services Team was excellent in building framework for our end-to-end processes. Customer Support is great and very helpful. **What do you dislike about Leapwork?** Nothing major but error messages can be more detailed for better debugging. **What problems is Leapwork solving and how is that benefiting you?** Regression testing for releases and upgrades. ### 7. Have used Leapwork at two companies, flexible, powerful, and easy to use.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Leapwork?** Short Learning curve for Engineers - powerful. **What do you dislike about Leapwork?** MS Marketplace was difficult when buying **What problems is Leapwork solving and how is that benefiting you?** Automating regression tests for Legacy products. Increasing test coverage and beginning to provide coverage for things we just couldn't get to before without the automation tool. We have older technology legacy apps - and Leapwork is one of a very small subset of tools that will intereact with it. Which it does and does well. ### 8. Leapwork **Rating:** 4.0/5.0 stars **Reviewed by:** huma a. | Sr. DevSecOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Leapwork?** Easy to learn Provided training sessions to get upto speed Support team is great and get back to you quickly. Leapwork tool is easy to work with. **What do you dislike about Leapwork?** Hard to work with CI/CD. Cannot get test suite results when running from CI/CD. Currently you can only get test result for a single test when running from CI/CD **What problems is Leapwork solving and how is that benefiting you?** Good automation tool that requires little to no programming knowledge ### 9. It is easy and intuitive to use Leapwork **Rating:** 4.5/5.0 stars **Reviewed by:** Azad K. | System specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Leapwork?** Eas of *Use, Easy of upgrading, Customer support, Number of features **What do you dislike about Leapwork?** Some of the modules are not working always as intended. It is not possible to identify an text on a screen with its multiple peroperties to isolate it from a similar one. The same goes for a an image or button. **What problems is Leapwork solving and how is that benefiting you?** We frequently using it for regrssion and sanity check test after a new release. ### 10. We are not at all convinced of the added value of this very expensive solution **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Leapwork?** The capture tool is powerful and many featutes (despite we have never used all) **What do you dislike about Leapwork?** - very expensive - long learning curve - not suitable for small agile teams - very difficult to use the potential of all the features of Lapwork - low-code approach appeared to be a concern and not a power **What problems is Leapwork solving and how is that benefiting you?** Our tester has no development skills so low-code approach seemed a good idea at the beginning ### 11. The support from the staff is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Renu S. | Senior Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Leapwork?** Vey easy to use, custmer support is excellent **What do you dislike about Leapwork?** Customization is not supported by this tool **What problems is Leapwork solving and how is that benefiting you?** Converting manual testing to automation to reduce time for regression testing and UAT testing ### 12. Leapwork is user friendly Automation Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Leapwork?** Easy to Create Test Flows with buildig blocks **What do you dislike about Leapwork?** Nothing Specific on this Software, It works Well **What problems is Leapwork solving and how is that benefiting you?** Quick Test Coverage during Test Phase. ### 13. Easy to learn and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Leapwork?** I like how quickly and easily test cases can be created. Once you build a library of re-usable subflows, your efficiency gains begin to compound. **What do you dislike about Leapwork?** Does not currently support a concurrent-user licensing model. **What problems is Leapwork solving and how is that benefiting you?** Automating GxP and non-GxP software builds. ### 14. Very universal automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | Quality Assurance Automation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Leapwork?** I appreciate the ease of use of data modeling. The tool has comprehensive data storage ability, so you are not locked into one solution. Even though we use the Platform version, we still have substantial control over static, dynamic, and system data. The support has been second to none. Upon the few times we have reached out, we have always received a solution within a timely fashion. The ease of use to leverage the blocks and build blocks together to create subflows for reusable tasks has been great, especially for the more non-technical manual testers that are onboarding to automation. Our trainer was very patient and relayed his knowledge well in our sessions. **What do you dislike about Leapwork?** As with any software, there is always room for improvement. Thus why I do not issue "10/10s". While it is hard to find significant issues, there are minor things that you come across, such as some system fields' watermarks do not disappear when you start typing in the area; thus, your text is overlayed on the watermark. It would be nice to have the check-in control in the Plateform version, but that is an Enterprise feature, so it is challenging to verify\controll what other automation writers have changed in existing blocks. **What problems is Leapwork solving and how is that benefiting you?** Leapwork has allowed us to address manual testers being able to create automation without derailing them from their committed Sprint goals. With our previous framework automation solution, we had to spend a lot of time mentoring manual testers in object-oriented design coding. In the three months we have been leveraging Leapwork, we have two manual testers onboard, one (of which) is up to speed and producing automation scripts in a timely fashion. ### 15. Great tool for web automation, easy to use and great support **Rating:** 4.0/5.0 stars **Reviewed by:** Yogesh P. | QA Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Leapwork?** Leapwork is an easy automation tool to pick up and start building automation cases without coding knowledge. It is a GUI-based Windows platform that is relatively easy to learn with great knowledgebase and support services. I have been using leapwork since 2019, and it is an excellent tool for web testing, regression testing and desktop automation. You can also add c# or javascript code if needed. Overall fantastic tool for your QA team. **What do you dislike about Leapwork?** -Reporting could be better with leapwork like email reports, the dashboard reports etc -Finding some elements in the webpage is sometimes counterintuitive and may require test automation engineer knowledge. -Mobile automation not built-in leapwork instead you may have to pay third party provider to connect to mobile devices or use third party apps like appium/homebrew etc to connect to mobile devices -Test execution is a little bit slow on the remote agent **What problems is Leapwork solving and how is that benefiting you?** It is helping us to automate regression tests in our company. When we run the tests, it looks for bugs and any anomalies in the software. It saves us time and money. ### 16. Automated testing without writing code! **Rating:** 5.0/5.0 stars **Reviewed by:** Don H. | Principal Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Leapwork?** Leapwork is an excellent tool for automated testing full stop! IMO its most significant strength is how it empowers your non-selenium non-code writing QA staff to create very complex automated tests. There is a learning curve, but the Leapwork team is very good at setting you and your team up for success. Our experience working with them has been overwhelmingly positive. There has never been a time we found Leapwork unable to execute a testing scenario. There has also never been a time we felt we couldn't get something quickly answered. (It has also inspired one of our QA staff to learn how to code, ymmv.) **What do you dislike about Leapwork?** Executing data-driven tests on mobile devices has proved challenging in our environment. It's a work in progress. **What problems is Leapwork solving and how is that benefiting you?** We have a bunch of internal and external facing applications. Leapwork executes tests on them at a schedule we choose. ### 17. Excellent No-Code Test Automation Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sundar R. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Leapwork?** No tech pre-requisite In-Depth Strategy Editor Supports automation of web, desktop and APIs Seamless integration of test cases involving desktop and web Low learning curve Excellent technical support Video export of executed test cases **What do you dislike about Leapwork?** Still an on-prem tool. Could be cloud based - with automated backups and disaster recovery mechanisms Tracking of iterative test data within a single data sheet could be better A feature to track redundant steps across flows will be really helpful for better modularity A feature to convert GUI blocks to code and vice-versa will be really helpful for core techies working with the tool More flexibility with run lists w.r.t activating, deactivating flows, running it from a failed point etc. **What problems is Leapwork solving and how is that benefiting you?** Regression testing of test cases during application upgrade - Big time saver Automation of manual steps in the application process, where possible Video export of executed test cases serves as training material ### 18. Great Easy to learn / Easy to use automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander Skov B. | Automation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Leapwork?** - Excellent debugging functionality, including live video of the execution (even on agents) and video recording. - The fact that Leapwork has 24/7 export support vastly improves the learning and the (no-)coding process. - Since Leapwork is a no-coding tool, it has its limitations, so it is excellent that a C# code block exists. - Excellent integration with Salesforce, including the "Await DOM change" and "Await Requests" functionality for improved stability **What do you dislike about Leapwork?** - Not being able to execute sub-flows in the same way as with main flows - Few functionality issues regarding data-driven test automation where data derives from excel sheets. If test cases could be "imported" (through read excel block) as excel sheets, having each excel row act as a test case would vastly improve the dynamic aspect of regression testing. Another solution could be to allow the flow to continue on "Fail". - Few Excel building blocks (only Read and Write) with quite a static read/write range functionality. -Mobile app automation seems to be possible only through OCR (and only possible with third-party software) -Would be great with some sort of Variable overview / Variable search option. - Would be great with "Array" building blocks **What problems is Leapwork solving and how is that benefiting you?** Automating repetitive processes in the QA department Automating manual regression test-processes ### 19. Great test automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander W. | IT Product Manager SAP Test & Release Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Leapwork?** If you're used to working with Low-Code/No-Code Workflow tools (e.g., MS Power Automate), you need hardly any time to start building your first automation flows. For me, as an experienced C# developer, it is also remarkable that I have the opportunity to infuse C# code easily and can even keep the code in my regular source code management tools. The management of the tool is straightforward, and the provided UI is intuitive. **What do you dislike about Leapwork?** To date, all components of Leapwork (Controller, Agents and Studios) need to run the same version of the tool, and there is no central distribution option. This means that all components need to be manually updated but in timely sync, which is nearly impossible in an Enterprise environment. Updates to the browser drivers also must be distributed manually, which is annoying because it continuously causes failed test runs. **What problems is Leapwork solving and how is that benefiting you?** Leapwork provides an easy-to-use suite for many sorts of automated testing purposes. The time to go-live compared to our previous test automation tool has dropped significantly since we introduced Leapwork. ### 20. Excellent onboarding/training experience and very useful software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Leapwork?** After demonstrating their software, Leapwork made sure we were well informed on how to use it and were flexible when finding time for training sessions within our working hours. The automated testing software is very much what we wanted - it's easy to create and maintain test scripts without needing knowledge of programming or scripting languages. Leapwork has kept in touch after we began making full use of the software to ensure we are satisfied. **What do you dislike about Leapwork?** The experience was largely positive but one downside was that Leapwork's software didn't work out well with our non-web-based systems. However, as said systems were fairly ancient, this was somewhat expected. The hope is that after we upgrade that system to a browser-based one, the Leapwork software will work more effectively with it. **What problems is Leapwork solving and how is that benefiting you?** We had attempted to implemented automated test scripts for our website before via Ruby and Cucumber, but struggled with keeping them up to date over longer periods due to the reliance on knowledge of scripting languages. We also had concerns about the scripts being usable for new members of our QA team. The Leapwork software has provided a far more intuitive solution by making it easier to visualise the actions performed in each test script. The software's interface is understandable enough that our non-QA colleagues are able to see how it works and suggest ideas and improvements to our scripts. ### 21. One of the best No-Code Tool in the Market **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavinkumar P. | Test Automation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Leapwork?** One of the best feature is you don't need to know any coding or languages to script your TCs. It is very easy to learn and adopt the structure. The most powerful feature is that it is compatible with web and desktop application and can be used both in a single script. It also support the mobile application so no need to look somewhere else. Each block has been developed brilliantly to achive the end result and create the strategy. Very easy to understand the script for any user and can follow the script and can be easily maintain if changes are required. Great Customer service and support. **What do you dislike about Leapwork?** Unable to execute the sub-flows independently if the script involve multiple sub-flows. Title of the blocks can be changed but does not show full lengh so missing the comments functionality. **What problems is Leapwork solving and how is that benefiting you?** Leapwork has supported lot of complex scenarios that some time get very tricky to implement with code base tool. ### 22. IS QA Test Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick B. | IS QA Test Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Leapwork?** We've had LW since 2018 and when I set out to vet automated tools I came across what was named back then LeapTest however now called Leapwork. What I like about Leapworks is its ease of use in setting flows. Non technical people can hit the ground running with very little training. I also like that support is quick to respond when an issue ticket is raised. **What do you dislike about Leapwork?** My least dislike that I've gotten from my QA team is LW reliability at times. I'll elaborate a bit. My team has been a bit dissapointed in the image/text recognition and mouse clicks and keyboard clicks that fails at times as well as its pass/fail of flows that occurs without any change to a test suite. Another thing I think can be better is the import of flows process. **What problems is Leapwork solving and how is that benefiting you?** I think support is consistent on trying to assist in problems or issue tickets that we send in. The biggest benefit again is that support's quick response. ### 23. Amazing automation tool and No coding skills required **Rating:** 4.0/5.0 stars **Reviewed by:** Mythili C. | Software Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Leapwork?** I have used this software for a year and created a framework for our web-based application with 175 test cases. I'm running these test cases with daily or weekly schedules and am thrilled with the tool's performance. • With a little more training, you can start developing test cases immediately. • A complete knowledge base is available for the tool, including documentation for every block. • You will receive immediate assistance from the support team when you are stuck. • Training is also provided for new members of the team. **What do you dislike about Leapwork?** • We have shared a few enhancements for the tool, and there is some delay in their implementation. • I observed features of some blocks not working efficiently. **What problems is Leapwork solving and how is that benefiting you?** • It saves a lot of manual effort and time. • It's working efficiently. ### 24. Quick Automation without any training **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Senior Product Advisior, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Leapwork?** 1. User-friendly interface. 2. Flow can be designed very quickly without any training. 3. Any command prompt script can be run using LEAPWORK. 4. Can be connected with the database easily. 5. Support staff is fantastic. You will get immediate help from the support staff. **What do you dislike about Leapwork?** If the flow is enormous, then it isn't easy to know the connection. It would be nice if each connection line would show the name. **What problems is Leapwork solving and how is that benefiting you?** 1. Claim processing 2. Member loads 3. Provider loads 4. Rate loads 5. Load files on websites. ### 25. Great no code automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Leapwork?** Easy to learn and use automated software. We can quickly run any test cases ourselves and gather the data to create bugs. Test cases are easy to maintain and execute. Any questions we have are quickly resolved through chat or video chat. The training was excellent, and moved at our pace. **What do you dislike about Leapwork?** We have had some difficulty with test cases failing when nothing on the UI has changed. When run again or from the failure's location, the test case will pass. **What problems is Leapwork solving and how is that benefiting you?** It has saved us a lot of time and cost waiting for developers to write test cases. ### 26. Very userfriendly no coding automation system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Leapwork?** It is pretty easy to learn and understand how to design a flow. An excellent documentation site is linked to each building block, so reading and studying all the possibilities is very easy. During the maintenance of a flow, it is also pretty easy to understand how it is designed and put together if you didn't create it yourself. **What do you dislike about Leapwork?** The built-in OCRs are too fragile. Sometimes it is too random if they read a text correctly or not. Sometimes it takes quite a lot of tweaking before you have a working flow with image recognition. **What problems is Leapwork solving and how is that benefiting you?** A more thorough regression test is performed after every build each week, not only toward a public release. We didn't have the recourses to do that earlier. ### 27. User friendly automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Karen W. | Quality Assurance Automation Sr Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Leapwork?** Leapwork Support is always available to help out when I'm stuck building a flow. The software is easy to follow and tests can be built without having technical background. **What do you dislike about Leapwork?** It can be cumbersome to figure out the best way to build a test flow, especially when starting out. **What problems is Leapwork solving and how is that benefiting you?** We are creating automated regression tests that will eliminate a lot of manual testing. ### 28. Very easy way to create automated test scenarios **Rating:** 4.5/5.0 stars **Reviewed by:** Adelaida K. | Test Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about Leapwork?** Very easy and fast way to create automated test scenarios Excellent Support **What do you dislike about Leapwork?** Tool is very good Tool not usable from the office -> working internal to solve this issue **What problems is Leapwork solving and how is that benefiting you?** less manually test cases needed -> more time for the other daily tasks ### 29. A must have solution to enable a new mindset for test automation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Leapwork?** Leapwork helps align your focus on driving innovation by reducing the technical debt associated with manual testing and code-based automation frameworks. It's easy to use and helps eliminate silos around testing since anyone can leverage it, including those who do not have coding expertise. Leapwork enables you to work smarter to focus on higher-value tasks. They have world-class customer support and a great team to help support your test automation journey. **What do you dislike about Leapwork?** N/A. They have been a great partner from the start. The experience has been great so far from pre-sales to onboarding and post-launch. **What problems is Leapwork solving and how is that benefiting you?** Leapwork has helped us increase our velocity, reduce technical debt, and drive headcount efficiencies in under one year since launch. ### 30. Hit the ground running with RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew D. | Web Development and ERP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Leapwork?** Easy to use drag and drop interface. Easy to take a process and transfer to Leapwork. **What do you dislike about Leapwork?** Would like to see more server-side coding options. Similar to C# capabilities. **What problems is Leapwork solving and how is that benefiting you?** The automation of processes within these areas. Orders, Purchasing and Accounting. ### 31. A good automation tool that doesn't require programming skills **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Leapwork?** I have been using this software for half a year now and I mainly develop SAP-based tests. - No special training is needed, it is very easy to understand and easy to use. So with a little training you can learn how to use this tool in a few days. - In case of difficulties, you will be immediately helped by the support team, which works very fast. - Training for new team members. **What do you dislike about Leapwork?** The tool does not have any major drawbacks, at least, I have not noticed them yet **What problems is Leapwork solving and how is that benefiting you?** It reduces time and saves a lot of effort ### 32. Minimum effort and time resulting in stable and reliable automation suite **Rating:** 4.5/5.0 stars **Reviewed by:** Prachi S. | Test Engineer **Reviewed Date:** November 24, 2022 **What do you like best about Leapwork?** Best part id no code automation. With minimum effort and in less time we can automate more and more scenarios **What do you dislike about Leapwork?** It is a wanted feature that we can also test APi's also with LW which is not yet funcitonal **What problems is Leapwork solving and how is that benefiting you?** Reducing the time and effort needed to automate regression suites. Running the automation suite also takes less time and can run in the background on a separate machine ### 33. Automation language that everyone can understand **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Leapwork?** One platform for creating flows, executing and results review. Easy to maintain, fast automation process using sub-flows. **What do you dislike about Leapwork?** Results review is not very convenient. Rest API may have more options. **What problems is Leapwork solving and how is that benefiting you?** Faster delivery to the market. Involving people without coding skills in the automation process. ### 34. User friendly test automatisation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Leapwork?** No programming skills required. Also, the customer support is very helpful. **What do you dislike about Leapwork?** So far nothing what I disliked. Need to dive in more. **What problems is Leapwork solving and how is that benefiting you?** It reduces the time to do manual regression testing. ### 35. LeapWork review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Leapwork?** Here are the upsides for leapwork: 1) Easy to learn 2)Turn around time 3)Platform testing support (window app, Web...ect) **What do you dislike about Leapwork?** 1) Not able to integrate with Jenkin (configured SSL) 2)Support chat function (does not have voices or video plugin) **What problems is Leapwork solving and how is that benefiting you?** Help us automate our products and ensure they have higher quality for each release. ### 36. Good no-code test automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** December 21, 2022 **What do you like best about Leapwork?** Ease of learning for automation engineers with no knowledge of scripting. **What do you dislike about Leapwork?** Data management seems to be improved to allow end users manage is seamlessly for scalability and maintainability. **What problems is Leapwork solving and how is that benefiting you?** Minimize regression testing cycle duration with increased test coverage. ### 37. Best Automation Tool for Beginners **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Leapwork?** The recording feature and not having to use code. It is great for debugging. **What do you dislike about Leapwork?** Having to constantly update the web drivers to be compatible with LeapWork. **What problems is Leapwork solving and how is that benefiting you?** It is solving finding the locators and easy logic. It has been time saver. ### 38. I have been using Leapwork for about 4years for various testing efforts. **Rating:** 4.5/5.0 stars **Reviewed by:** Anand I. | Sr QA, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Leapwork?** Leap work is no code, and we can easily create workflows and reuse them. **What do you dislike about Leapwork?** Leap work reporting is not intuitive and comprehensive. We can use Jenkins to add 3rd party reports **Recommendations to others considering Leapwork:** I highly recommed Leap work for automation where there is no code involved and same level of efficiency is resulted as with using tools with code. **What problems is Leapwork solving and how is that benefiting you?** I use Leap work majorly for cresting smoke tests and regression test suits. The best part is creating without code and reusability. ### 39. Great tool for test automation and RPA. I would recommend. It is intuitive easy to get started. **Rating:** 5.0/5.0 stars **Reviewed by:** Ziad E. | Senior technical test engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about Leapwork?** I like that I can scale up my automation as much as I want and build the behaviour of the automation exactly as i want it to. Leapwork can handle automation of very high complexity and offers many ways to take on a challenge. I also like that Leapwork has such a comprehensive set of features to handle test automation, which enables me to automate more or less everything, both on-screen (UI) and what is behind the scenes. I like how Leapwork both applies as a good and intuitive test automation tool, for both non-technical and technical people. I like the big and growing base of documentation, with written documentation, learning videos and articles and much more. **What do you dislike about Leapwork?** I want to do mobile app automation through Browserstack or another mobile lab supplier, without using image and text recognition. I would like to be able to sort value inputs in sub-flows like folders in the asset tree, and categorize value inputs in sub-flows. I would like to be able to search for the usage of variables in flows and sub-flows. I would like to be able to see (as an admin) who is using Leapwork right now and not only a timestamp of their last login. **Recommendations to others considering Leapwork:** If you consider using Leapwork as a test automation and/or RPA tool, I recommend it because of its wide set of features and ability to automate so many different technologies. I would also recommend Leapwork because of it's many possibilities to integrate with third party tools, such as test management tools, DevOps or CD/CI tools. **What problems is Leapwork solving and how is that benefiting you?** What problems am I not solving :-)? Leapwork creates my test data of very high randomness yet very consistent and valid test data. I have used Leapwork to create test data used in manual testing to cut down on time spent on manual test preparations. I have used Leapwork for regression testing to cut down time spent on manual regression tests. I have used Leapwork in a DevOps setup where Leapwork runs UI automation with new release deployments. I have used Leapwork to start up servers every morning, so our colleagues across the globe did not have to start them manually. I have used Leapwork to generate data for Splunk (Big data management tool), so the data was presentable as performance statistics. And the list goes on. ### 40. Automation made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Martin Z. | QA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2021 **What do you like best about Leapwork?** I can quickly and easily build my flows and error handling without digging deep to find my almost lost coding skills. Another great thing about the product is the support that you get. I have often used chat support on the leapwork homepage, and they have quickly found solutions for my problems. I find the tool very easy to use, but I also have a back groud in automation using selenium. The terminology between the two products is the same, so it is easy going from coded to no-code automation. If you do nok have this background then focus on training. The Learning videos are a good start, but you might need something more focused. I had great supportfrom Leapwork during our Proof of Concept evaluation period. **What do you dislike about Leapwork?** My most significant irritation so far is that many of the great functionalities to manage and load balance the Leapwork agents are only available for Enterprise customers. I have a Platform license, so I lose out. **What problems is Leapwork solving and how is that benefiting you?** We want to improve our test coverage. So right now, we are automating our regression tests on all our core applications, so these can run more often (Daily) and free up the testers' time to focus on tests with higher business value. We also want a test tool that our business testers can use. We believe that Leapwork is the best fit for this. ### 41. Quick and Easy automation regression test **Rating:** 4.5/5.0 stars **Reviewed by:** Sia G. | QA Chapter Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2021 **What do you like best about Leapwork?** Flexibility of the tool. It is very easy to learn for non technical testers, and you will have a test suite up and running in no time, and the AI blocks are great to work with. Customer service is quick to respond and Leapwork as a supplier is very flexible to work with. I like having that type of relationship with a vendor. **What do you dislike about Leapwork?** I miss some integration with the reports and dashboards to DevOps. Since we use Leapwork in the DevOps pipeline, I would like it to be easier for the developers to view the reportings, without having a Leapwork account. You can fetch a video with a powershell script and postman, but something more accessable and easier would be hugely beneficial. **What problems is Leapwork solving and how is that benefiting you?** We are using Leapwork for Web and Windows applications, as well as API calls. One of our goals is to make sure teams can do the regression tests with the tester present to avoid bottlenecks. This enabled us to quickly move to Continuious Delivery for one of the web solutions. ### 42. A good product but not only ... **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas A. | Testing and Product Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Leapwork?** Leapwork is a wonderfull product, easy to use even for non tech people of my team. It's easy to create first flows on web automation and for the most compliquated ones we can count on Leapwork team and an amazing source of information on knowledge base or learning center. **What do you dislike about Leapwork?** This is not a question about Leapwork but more the time spent on it. It is important to put the right amount of time on it to have flows as close as possible of users manners and products evolutions. **What problems is Leapwork solving and how is that benefiting you?** Leapwork runs non-regressions tests on apps, so the test team is focused on new features and their integration into the final user path. Before Leapwork, one tester was doing non-regression full time. Now, they write flows and are following reports of schedules running at the same time as testing new features. In our organization, it has made possible our continuous delivery and be sure that customers use the product as usual. ### 43. Automation that helps development teams reach the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle S. | Vice President Of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Leapwork?** The ease of configurability has allowed us to scale the solution in a way that is efficient and doesn't require extensive development background to do it. **What do you dislike about Leapwork?** Overally, we didn't really have any downsides. The designer can get a bit cumbersome in extremely complex environments but overall the experience has been great. **What problems is Leapwork solving and how is that benefiting you?** We used LeapWork to run the automated tests for one of our thick client applications. ### 44. Wow! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel I. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Leapwork?** So, I am 2 weeks into using Leapwork for automating the various systems I test here at e.surv. My initial thought on the product is just "Wow!" The speed at which users can create automated test cases by designing flows without code is phenomenal. It's great fun to use and I would certainly recommend to other testers, business analysts etc Thank you to the guys at Leapwork for designing such a great product The support you receive is brilliant, the option for a Teams call with screen share to talk you through and educate you on how to achieve what it is you're trying to do. **What do you dislike about Leapwork?** The installation was a bit tricky if you don't know what you're doing. On the face of things, after knowing what to do, it isn't that difficult. I think this should be provided as a service over a Teams call with both companies IT departments **What problems is Leapwork solving and how is that benefiting you?** Regression Test Pack containing 1000+ manual tests that are to be ran each release we take. Takes approx 3 weeks to run them all. I've already automated 85 of these in 3 weeks as a complete beginner. Truly amazing. ### 45. Good Software to simplify automatic testing **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan O. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2021 **What do you like best about Leapwork?** Logical approach of utilizing the building blocks making automated SW testing something everyone can do. The building blocks for the flows are vast and cover many features. By using the subflows, work can be reused multiple times, making it easy to build flows from a certain start point. Fantastic support and dedicated customer success managers **What do you dislike about Leapwork?** Certain features are missing, for example, swiping functionality representing cell phone usage. The same for if flows are added to a flow they are not added directly to run lists if they are saved in the same folder where the run lists points towards. **What problems is Leapwork solving and how is that benefiting you?** Generel smoke testing of webpages as well as testing of new features that have been implemented ### 46. A great, reliable and consistent Codeless Automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Paul C. | Senior QA, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Leapwork?** The ease of use, the speed an automation can be built, and the consistency of the produced automations, all of which contribute to the ROI. The tool is very eary to pick up and learn, it removes most of the technology framework from the stack and allows you to implement automations quicker. With this in mind we're able to jump onto a new project or technology and be up and running within hours rather than days, we can re-use elements from other projects and implement them easily into new projects without that aforementioned set up time. When running tests having a video and full logging is invaluable and the recent addition of subtitles has been great for those occasions when the key framed video matched to log entries isn't giving you the full picture. **What do you dislike about Leapwork?** As with all software there are occasional bugs, but generally on the whole they are minor. As of a few release ago the way automations are structured has changed, it involves a further step to edit a sub-flow, this can become tiresome when there are multiple nested sub-flows, or if you wanted to just copy a bit of text elsewhere. I understand why it's implemented, it's just a change or hurdle in the way we're used to using the software. **Recommendations to others considering Leapwork:** If you're looking for an easy to use powerful codeless test automation tool Leapwork should be considered. It's compatible with almost anything and has connections to most test management and build tools. **What problems is Leapwork solving and how is that benefiting you?** We are reducing the time taken to complete regression testing and reducing manual effort and consistency in process automation. Using the tool we get reliable and consistent test automation, we know that once validated and peer reviewed the output from the automation is guarenteed to work time after time. As the tool is easy to use we're able to build automation quickly to solve unexpected problems, sometimes producing production ready automation in under an hour. The automations build and allow anyone to peice together a process or test. It's incredibly compatible and we rarely encounter a situation where it doesn't work, ### 47. Fantastic Automation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kellie F. | Director of Operations & Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Leapwork?** Leapwork is a robust tool that we use for automation. The building blocks are intuitive and easy to use. Leapwork also has an extremely helpful documentation library. The debugging features are also extremely helpful. **What do you dislike about Leapwork?** Leapwork has vastly has improved our operations and workflow. It saves valuable FTE time and is well worth the cost. **What problems is Leapwork solving and how is that benefiting you?** We are completing repetitive tasks that need to be completed across multiple systems, as well as audits to ensure data is entered correctly. ### 48. Superb product **Rating:** 5.0/5.0 stars **Reviewed by:** Jens-Christian H. | Software Tester, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Leapwork?** It's slick and easy to use, it's modern, it cut corners that make other similar products more cumbersome to use, and the built-in C# editor makes it easy to develop and test specialized functions. **What do you dislike about Leapwork?** I miss the ability to apply read-only user rights to individual folders and library sub-flows. **What problems is Leapwork solving and how is that benefiting you?** Test of websites and 3270 mainframe. It's nice that is has built-in version control and scheduler too. No need for GitHub or Jenkins. ### 49. Good and easy software **Rating:** 4.0/5.0 stars **Reviewed by:** Christoffer O. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Leapwork?** Didn't take long to learn and creating a test case does not too much time, due to no-coding. **What do you dislike about Leapwork?** Some of the updates have issues, which shows a lack of proper QA before the update is released. **What problems is Leapwork solving and how is that benefiting you?** Constant performing QA on our software, and thereby finding potential bugs before a release. A clear benefit is that we are saving time performing manual QA on our software. ### 50. Jerry's 2 years experience in LEAPWORK **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry I. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Leapwork?** No code automation and the simple way of scriptwriting. **What do you dislike about Leapwork?** We do not have a customized report which should cover in a licensed version. **Recommendations to others considering Leapwork:** This is purely no-code automation that all the manual functional testers can use. **What problems is Leapwork solving and how is that benefiting you?** I'm using LEAPWORK scripts for smoke and regression testing in different test environments. ## Leapwork Discussions - [Who uses Leapwork?](https://www.g2.com/discussions/who-uses-leapwork) - 1 comment - [What is Leapwork tool?](https://www.g2.com/discussions/what-is-leapwork-tool) - 1 comment - [How expensive is Leapwork?](https://www.g2.com/discussions/how-expensive-is-leapwork) - 1 comment - [Does Leapwork use selenium?](https://www.g2.com/discussions/does-leapwork-use-selenium) - 2 comments - [What is Leapwork?](https://www.g2.com/discussions/what-is-leapwork) - 1 comment - [View Leapwork pricing details and edition comparison](https://www.g2.com/products/leapwork/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+21%3A43%3A22+-0500&secure%5Bsession_id%5D=d1fcbfea-a101-41cd-a7fa-ab9a3f96f3a8&secure%5Btoken%5D=4c3b4fbcdd4d8cc83c6f354b11ec728723953e78eab6bdbc1b71aae700208445&format=llm_user) ## Leapwork Integrations - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [PractiTest](https://www.g2.com/products/practitest/reviews) - [Python](https://www.g2.com/products/python/reviews) ## Leapwork Features **Functionality ** - Test History - Customization - Test Variety **AI Test Generation & Authoring** - UI-Based Test Generation - Natural Language Test Creation - Test Coverage Suggestions **Automation** - Organization - Reliability - Thoroughness **Test Maintenance & Resilience ** - Self-healing - Dynamic Element Locators - AI-Powered Test Maintenance **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Execution & Analytics** - Intelligent Reporting - Visual Anomaly Detection - Root Cause Analysis ## Top Leapwork Alternatives - [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) - 4.3/5.0 (62 reviews) - [Katalon True Platform](https://www.g2.com/products/katalon-true-platform/reviews) - 4.4/5.0 (213 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,137 reviews)