LeadMaster is a cloud-based CRM designed to help businesses manage leads, automate marketing efforts, and track sales performance. It brings lead management, email marketing, analytics, and reporting together to support sales and marketing workflows.

What company sizes is LeadMaster designed for?

LeadMaster is designed for teams of all sizes, from self-employed businesses and small teams to large enterprises.

Which industries is LeadMaster built to serve?

LeadMaster is built to serve industries including:

Banking
Consumer Services
Farming
Government Administration
Hospital & Health Care
Legal Services
Mechanical or Industrial Engineering
Non-Profit Organization Management
Pharmaceuticals
Management Consulting
Financial Services
Food & Beverages
Industrial Automation
Insurance
Logistics and Supply Chain
Telecommunications
Transportation/Trucking/Railroad
Oil & Energy
Utilities
Marketing and Advertising
Media Production
Computer Software

Does LeadMaster offer an open API, and what does it integrate with?

LeadMaster offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

LeadMaster provides email/help desk, chat, and phone support.

What training resources are available to help teams get started?

Teams can get started with these training resources:

Documentation
Webinars
Live Online

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Paul F.

Customer Support Engineer

Utilities

Mid-Market (51-1000 emp.)

7/17/2023

"Fantastic email tracking tool"

4.5/5

What do you like best about LeadMaster?

The tool for email marketing is fantastic! I was able to monitor which emails were read thanks to it. The automatic reporting function is quite effective. It is also quite simple to use thanks to its well organized style and one button updates. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

Sometimes the platform feels outdated and sluggish, which can be quite frustrating. It also has a steep learning curve, making it difficult for beginners to use. Its on the pricier side when compared to other available options. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

My team's progress was easily monitored with the help of LeadMaster's reporting feature and the capabilities for email marketing and sales force automation also helped us save money. It provided a central area for managing all of my leads and acted as a nice reminder for leads that I had forgotten about. LeadMaster provides a complete all-in-one solution for lead management in addition to other things. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

5/9/2023

"Intuitive platform but can be limited"

2.5/5

What do you like best about LeadMaster?

There's an intuitive user experience and a simple platform. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

It's a simple platform but it can be limited. When I used it, it looked outdated but it gets the job done. Review collected by and hosted on G2.com.

Saudamini J.

Director Of Operations

Mid-Market (51-1000 emp.)

1/11/2021

"The Customer Relationship Management Software"

5/5

What do you like best about LeadMaster?

This customer relationship management tool is very helpful with some amazing features in it. It helped us managing leads and online leads tracking. The best tool is its email marketing. It also tells about the emails that have been read. It facilitated us with importing data by customer. The reporting feature is also very effective and automated. This is a cost saving solution with excellent customer services. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

We often find it slow. The speed slows down sometimes. People find it hard to use and even we also required a huge learning before using it. The application is good but will be confusing for beginners. It is better than its alternatives but if we compare its pricing it is still expensive solution to use. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

We are looking for CRM in our organization and this is a good start for my team as we are now able to read recent updated notes and track everything on other hand. We can easily interact to our customer during updating. We can easily track the previous contacted leads. This is very helpful for our organization. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

7/9/2019

"Effective but hard to use"

4.5/5

What do you like best about LeadMaster?

Love the organization and the easy click updates Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

That the site is spelling and space sensitive. Someone could accidentally spell a name wrong and I could possible never find it. It does not generate names that it was close to or almost like. If you spell something wrong or do not put the correct spaces, it says no records found. Review collected by and hosted on G2.com.

Recommendations to others considering LeadMaster:

The whole concept of leadmaster is great! Just have to understand and thoroughly know how it works and how to update it properly so it can work efficiently. If employees are all updating it differently, it will not work correctly. Just make sure you train your employees in the area and implement the importance of it. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

It helps with leads that we have and what area we need to focus on. The bad thing is that not all employees understand how leadmaster works and how to use it. It is a different system to understand if an employee is older in age. Review collected by and hosted on G2.com.

Donald D.

Mortgage Consultant

Mid-Market (51-1000 emp.)

5/9/2019

"LeadMaster is an incredible multi-reason online arrangement"

5/5

What do you like best about LeadMaster?

LeadMaster offers an extensive CRM at an extraordinary cost. It enables our organization to oversee clients and leads proficiently. The deals and client administration support is awesome too.

There's a great deal of assistance on the back end in learning the item with the recordings and directions. The library is a great instrument. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

There's not much I dislike as they are constantly listening to the field and updating their system to support our needs. Review collected by and hosted on G2.com.

Recommendations to others considering LeadMaster:

They are continually requesting contribution on the most proficient method to improve the item and genuinely tune in to our recommendations. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

The monthly subscription covers installation, upgrades, maintenance, and software licensing. LeadMaster also offers personal guidance from their LeadMaster Partners. Easy to use, easy to learn, with a hefty number of sales lead management offerings. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/23/2018

"Leadmaster Review"

3.5/5

What do you like best about LeadMaster?

I love that all my leads are in one place. I also appreciate that it sends me reminders to reach out to leads I might have forgotten about. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

How difficult it is to look at a certain area. I can’t search based on Birthday or lead status at a certain facility. It is also very time consuming to put leads into LeadMaster. It also still sends you reminders on leads that you have gotten enrolled and they are no longer leads. Review collected by and hosted on G2.com.

Madeline B.

Lead Marketing Strategist

Renewables & Environment

Mid-Market (51-1000 emp.)

3/28/2018

"Antiquated technology"

2/5

What do you like best about LeadMaster?

I like that it is very simple to use, but it is almost too basic for a CRM. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

Overall, it feels antiquated. More modern CRMs seem to fit the needs of our business better (pulling reports, ease of use, etc.) Review collected by and hosted on G2.com.

Recommendations to others considering LeadMaster:

If you are a very small, basic business, than this product might be okay for you. Otherwise, look for a more robust option. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

It is great for holding/keeping track of our older data, otherwise, it does not do much for us anymore. Review collected by and hosted on G2.com.

Verified User in Defense & Space

Mid-Market (51-1000 emp.)

10/12/2017

"We at "Strategic Operations" use LeadMasterCRM, our market focus is government services and have fou"

5/5

What do you like best about LeadMaster?

I like the customer service and assistance, our business model requires tracking numerous product lines and line items. The LeadMasterCRM provides data arrangement in layers that is logical and simple to use.

I am a huge fan of importing data for updates, and new data entry, the LeadMasterCRM accommodates broad data importing by customer, opportunity and by job codes.

I also like the report functions such as; report subscriptions. All I have to worry about is the data entry the reports are automated.

The E-mail blast functionality is also an excellent feature, telling me how many e-mails were read etc. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

Can be a bit slow at times but the Customer service team will correct this if you send a request. Review collected by and hosted on G2.com.

Recommendations to others considering LeadMaster:

Cost savings & excellent customer service is the value you can expect from the LeadMasterCRM Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

The LeadMasterCRM provides a single point of Collaboration for our business teams and back office support all customer centric.

We have the ability to speak to our customers in a big way, while at the same time we have the ability to read recent update notes, track everything else from quotes to shipping documents. Review collected by and hosted on G2.com.

Rob I.

Chief Operating Officer

Insurance

Mid-Market (51-1000 emp.)

10/26/2017

"Leadmaster is a powerful and flexible CRM System"

5/5

What do you like best about LeadMaster?

We leverage leadmaster CRM for a wide spectrum of clients. We have found that Leadmaster is very powerful and able to address requirements for many different clients at reasonable prices. The system is also very straightforward to develop and maintain new client applications. Review collected by and hosted on G2.com.

What do you dislike about LeadMaster?

We have found that Leadmaster meets all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering LeadMaster:

It is best to fully think through requirements before building the application. This will streamline development and implementation. Review collected by and hosted on G2.com.

What problems is LeadMaster solving and how is that benefiting you?

Leadmaster has solved requirements from straightforward CRM to Outbound marketing applications, to real-time lead integration applications. Leadmaster is powerful without the complexity and expense of a Salesforce. Review collected by and hosted on G2.com.