LeadMaster Reviews & Product Details

LeadMaster Overview

What is LeadMaster?

Lead Management Software, Online Lead Tracking, Email Marketing & SFA CRM.

LeadMaster Details
Website
Product Description

Lead Management Software, Online Lead Tracking, Email Marketing & SFA CRM.


Seller Details
Seller
LeadMaster
Company Website
Year Founded
1998
HQ Location
Roswell, GA
Twitter
@LeadMaster
665 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
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LeadMaster Reviews

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Director Of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This customer relationship management tool is very helpful with some amazing features in it. It helped us managing leads and online leads tracking. The best tool is its email marketing. It also tells about the emails that have been read. It facilitated us with importing data by customer. The reporting feature is also very effective and automated. This is a cost saving solution with excellent customer services. Review collected by and hosted on G2.com.

What do you dislike?

We often find it slow. The speed slows down sometimes. People find it hard to use and even we also required a huge learning before using it. The application is good but will be confusing for beginners. It is better than its alternatives but if we compare its pricing it is still expensive solution to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are looking for CRM in our organization and this is a good start for my team as we are now able to read recent updated notes and track everything on other hand. We can easily interact to our customer during updating. We can easily track the previous contacted leads. This is very helpful for our organization. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Love the organization and the easy click updates Review collected by and hosted on G2.com.

What do you dislike?

That the site is spelling and space sensitive. Someone could accidentally spell a name wrong and I could possible never find it. It does not generate names that it was close to or almost like. If you spell something wrong or do not put the correct spaces, it says no records found. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The whole concept of leadmaster is great! Just have to understand and thoroughly know how it works and how to update it properly so it can work efficiently. If employees are all updating it differently, it will not work correctly. Just make sure you train your employees in the area and implement the importance of it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps with leads that we have and what area we need to focus on. The bad thing is that not all employees understand how leadmaster works and how to use it. It is a different system to understand if an employee is older in age. Review collected by and hosted on G2.com.

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Mortgage Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

LeadMaster offers an extensive CRM at an extraordinary cost. It enables our organization to oversee clients and leads proficiently. The deals and client administration support is awesome too.

There's a great deal of assistance on the back end in learning the item with the recordings and directions. The library is a great instrument. Review collected by and hosted on G2.com.

What do you dislike?

There's not much I dislike as they are constantly listening to the field and updating their system to support our needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They are continually requesting contribution on the most proficient method to improve the item and genuinely tune in to our recommendations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The month to month membership covers establishment, redesigns, upkeep, and programming permitting. LeadMaster likewise offers individual direction from their LeadMaster Partners. Simple to-utilize, simple to-learn, with a heavy number of offers lead the board contributions. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love that all my leads are in one place. I also appreciate that it sends me reminders to reach out to leads I might have forgotten about. Review collected by and hosted on G2.com.

What do you dislike?

How difficult it is to look at a certain area. I can’t search based on Birthday or lead status at a certain facility. It is also very time consuming to put leads into LeadMaster. It also still sends you reminders on leads that you have gotten enrolled and they are no longer leads. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits is that it reminds you of leads that you might have forgotten about, which helps a lot. It helps keep everyone accountable as well and you can see how your fellow workers are doing as well. Review collected by and hosted on G2.com.

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Lead Marketing Strategist
Renewables & Environment
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that it is very simple to use, but it is almost too basic for a CRM. Review collected by and hosted on G2.com.

What do you dislike?

Overall, it feels antiquated. More modern CRMs seem to fit the needs of our business better (pulling reports, ease of use, etc.) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are a very small, basic business, than this product might be okay for you. Otherwise, look for a more robust option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is great for holding/keeping track of our older data, otherwise, it does not do much for us anymore. Review collected by and hosted on G2.com.

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AD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the customer service and assistance, our business model requires tracking numerous product lines and line items. The LeadMasterCRM provides data arrangement in layers that is logical and simple to use.

I am a huge fan of importing data for updates, and new data entry, the LeadMasterCRM accommodates broad data importing by customer, opportunity and by job codes.

I also like the report functions such as; report subscriptions. All I have to worry about is the data entry the reports are automated.

The E-mail blast functionality is also an excellent feature, telling me how many e-mails were read etc. Review collected by and hosted on G2.com.

What do you dislike?

Can be a bit slow at times but the Customer service team will correct this if you send a request. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Cost savings & excellent customer service is the value you can expect from the LeadMasterCRM Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The LeadMasterCRM provides a single point of Collaboration for our business teams and back office support all customer centric.

We have the ability to speak to our customers in a big way, while at the same time we have the ability to read recent update notes, track everything else from quotes to shipping documents. Review collected by and hosted on G2.com.

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Chief Operating Officer
Insurance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We leverage leadmaster CRM for a wide spectrum of clients. We have found that Leadmaster is very powerful and able to address requirements for many different clients at reasonable prices. The system is also very straight forward to develop and maintain new client applications. Review collected by and hosted on G2.com.

What do you dislike?

We have found that Leadmaster meets all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is best to fully think through requirements before building the application. This will streamline development and implementation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Leadmaster has solved requirements from straight forward CRM to Outbound marketing applications, to real time lead integration applications. Leadmaster is powerful without the complexity and expense of aSalesforce. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it helps me stay organized! i appreciate that it keeps contacts in one place. Review collected by and hosted on G2.com.

What do you dislike?

i wish i could integrate it with outlook. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i am not aware of any business problems. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great user friendly program that is great for storing and working with leads especially in a telemarketing capacity. Stores a lot of info and it’s easy to send leads from within the program. Review collected by and hosted on G2.com.

What do you dislike?

Can sometimes be quirky and can be a little difficult to run various reports that are needed to evaluate efficiency of callers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Use this for telemarketing campaigns. Can search within program to see if we have contacted leads before. The ability to make detailed notes is very helpful to our various call campaigns. Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Everything is all together, it definitely is easier to manage Review collected by and hosted on G2.com.

What do you dislike?

Just a learning curve, as with everything. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It keeps everything at your fingertips. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

For its price, it has a really nice amount of features Review collected by and hosted on G2.com.

What do you dislike?

It's not intuitive to learn how to use all the features it has Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing and accessing databases Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easily acomodates your business/industry needs. Review collected by and hosted on G2.com.

What do you dislike?

Would like to see a little more user friendly for the novice starting out with a CRM.

The support team compensates - Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Off the chart support team! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accountability for long term customer relationships.

Network expansion.

Marketing Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ability to create custom workflows and follow-ups. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the display and interface could be a bit disjointed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Request an extended setup package to test and tweak follow-up sequences and lead routing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving lead management with being able to disposition lead status and follow-ups. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

There's a lot of help on the backend in learning the product with the videos and instructions. The library is an excellent tool. Review collected by and hosted on G2.com.

What do you dislike?

Currently, the email campaign editor does not have a working spell check function.

Recommendations. But I really have no prevailing concerns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The monthly subscription covers installation, upgrades, maintenance, and software licensing. LeadMaster also offers personal guidance from their LeadMaster Partners. Easy-to-use, easy-to-learn, with a hefty number of sales lead management offerings. Review collected by and hosted on G2.com.

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