# Infor Customer Relationship Management (CRM) vs LeadMaster Comparison | | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Star Rating** | 3.3 out of 5 | 4.1 out of 5 | | **Total Reviews** | 82 | 16 | | **Largest Market Segment** | Mid-Market (55.4% of reviews) | Mid-Market (75.0% of reviews) | | **Entry Level Price** | No pricing available | $150 per month | --- ## Top Pros & Cons ### Infor Customer Relationship Management (CRM) Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Missing Features (1 reviews) - Slow Loading (1 reviews) ### LeadMaster **Not enough data** --- ## Ratings Comparison | Rating | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Meets Requirements** | 6.7 (67 reviews) | 8.3 (14 reviews) | | **Ease of Use** | 6.6 (68 reviews) | 7.7 (14 reviews) | | **Ease of Setup** | 5.6 (33 reviews) | 8.1 (6 reviews) | | **Ease of Admin** | 5.5 (32 reviews) | 9.4 (6 reviews) | | **Quality of Support** | 6.3 (55 reviews) | 9.2 (12 reviews) | | **Has the product been a good partner in doing business?** | 6.9 (26 reviews) | 9.7 (6 reviews) | | **Product Direction (% positive)** | 4.1 (67 reviews) | 6.7 (14 reviews) | --- ## Pricing ### Infor Customer Relationship Management (CRM) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### LeadMaster #### Entry-Level Pricing Plan: Small Business Price: $150 per month Key Features: - 3 Users Supported - $50 Per Additional User Per Month - 10,000 Contacts [Learn more about LeadMaster](https://www.g2.com/products/leadmaster/reviews) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | 6.3/10 | 68 | | **LeadMaster** | 8.1/10 | 10 | #### Sales Force Automation | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Contact & Account Management** | 7.4 (54 reviews) ✓ Verified | 8.0 (10 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 6.9 (28 reviews) | Feature Not Available | | **Opportunity & Pipeline Mgmt.** | 6.6 (51 reviews) ✓ Verified | 7.5 (8 reviews) ✓ Verified | | **Task / Activity Management** | 6.4 (53 reviews) ✓ Verified | 7.9 (7 reviews) ✓ Verified | | **Territory & Quota Management** | 5.9 (38 reviews) ✓ Verified | 7.1 (8 reviews) ✓ Verified | | **Desktop Integration** | 6.3 (52 reviews) ✓ Verified | 7.9 (7 reviews) ✓ Verified | | **Product & Price List Management** | 6.4 (42 reviews) ✓ Verified | 8.3 (7 reviews) ✓ Verified | | **Quote & Order Management** | 6.2 (36 reviews) ✓ Verified | 7.9 (8 reviews) ✓ Verified | | **Customer Contract Management** | 6.3 (36 reviews) ✓ Verified | 7.4 (7 reviews) ✓ Verified | #### Marketing Automation | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Email Marketing** | 6.1 (34 reviews) | 9.2 (6 reviews) ✓ Verified | | **Campaign Management** | 6.4 (35 reviews) | 8.6 (6 reviews) ✓ Verified | | **Lead Management** | 6.8 (38 reviews) ✓ Verified | 8.8 (7 reviews) ✓ Verified | | **Marketing ROI Analytics** | 6.5 (25 reviews) ✓ Verified | 7.7 (5 reviews) ✓ Verified | #### Customer Support | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Case Management** | 7.2 (29 reviews) ✓ Verified | 8.6 (6 reviews) ✓ Verified | | **Customer Support Portal** | 6.7 (24 reviews) ✓ Verified | 7.5 (8 reviews) ✓ Verified | | **Knowledge Base** | 6.4 (26 reviews) ✓ Verified | 8.1 (8 reviews) ✓ Verified | | **Call Center Features** | 6.4 (22 reviews) ✓ Verified | 9.2 (6 reviews) ✓ Verified | | **Support Analytics** | 6.7 (26 reviews) ✓ Verified | 8.3 (7 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Reporting** | 6.1 (46 reviews) ✓ Verified | 7.7 (8 reviews) ✓ Verified | | **Dashboards** | 6.6 (43 reviews) ✓ Verified | 8.1 (7 reviews) ✓ Verified | | **Forecasting** | 5.2 (38 reviews) ✓ Verified | 8.3 (6 reviews) ✓ Verified | #### Mobile & Social | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Social Collaboration Features** | 5.4 (23 reviews) ✓ Verified | 6.9 (6 reviews) ✓ Verified | | **Social Network Integration** | 5.8 (24 reviews) ✓ Verified | 7.6 (7 reviews) | | **Mobile User Support** | 6.0 (34 reviews) ✓ Verified | 7.4 (7 reviews) ✓ Verified | #### Platform | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Customization** | 7.2 (24 reviews) ✓ Verified | Not enough data | | **Workflow Capability** | 5.8 (24 reviews) ✓ Verified | 8.7 (5 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.5 (23 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | | **Internationalization** | 6.6 (15 reviews) ✓ Verified | Not enough data | | **Sandbox / Test Environments** | 7.2 (20 reviews) ✓ Verified | Not enough data | | **Document & Content Mgmt.** | 4.8 (22 reviews) | Not enough data | | **Performance and Reliability** | 6.1 (23 reviews) ✓ Verified | 8.0 (5 reviews) ✓ Verified | | **Output Document Generation** | 5.7 (20 reviews) ✓ Verified | Not enough data | #### Integration | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Data Import & Export Tools** | 5.4 (30 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 5.5 (17 reviews) ✓ Verified | Not enough data | | **Breadth of Partner Applications** | 4.4 (20 reviews) | Not enough data | #### Generative AI | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **Infor Customer Relationship Management (CRM)** | N/A | N/A | | **LeadMaster** | N/A | N/A | #### Email Marketing | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Building and Personalizing Emails** | Not enough data | Not enough data | | **Sending Outbound Emails** | Not enough data | Not enough data | | **Manage Email Deliverability** | Not enough data | Not enough data | | **Automated Email Responses** | Not enough data | Not enough data | #### Online Marketing | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Landing Pages and Forms** | Not enough data | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Mobile Optimized** | Not enough data | Not enough data | | **Search Tracking and Optimization** | Not enough data | Not enough data | #### Lead Management | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Marketing Lead Database** | Not enough data | Not enough data | | **Data Quality Management** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Lead Scoring and Grading** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Online Behavior Tracking** | Not enough data | Not enough data | | **Automated Alerts and Tasks** | Not enough data | Not enough data | | **CRM Lead Integration** | Not enough data | Not enough data | #### Campaign Management | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Program Management** | Not enough data | Not enough data | | **Event / Webinar Marketing** | Not enough data | Not enough data | | **Calendaring** | Not enough data | Not enough data | | **Budgeting** | Not enough data | Not enough data | #### Social | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Social Listening** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Social Campaigns** | Not enough data | Not enough data | | **Social Media Engagement** | Not enough data | Not enough data | | **Social Media Advertising** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Basic Reporting** | Not enough data | Not enough data | | **Web Analytics** | Not enough data | Not enough data | | **ROI Analytics** | Not enough data | Not enough data | | **Revenue Analytics** | Not enough data | Not enough data | | **SEO / Keyword Analytics** | Not enough data | Not enough data | #### Platform | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Integration | Feature | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) **Unique to LeadMaster (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) --- ## Reviewer Demographics ### By Company Size | Segment | Infor Customer Relationship Management (CRM) | LeadMaster | |---|---|---| | **Small-Business** | 27.0% | 25.0% | | **Mid-Market** | 55.4% | 75.0% | | **Enterprise** | 17.6% | 0% | ### By Industry #### Infor Customer Relationship Management (CRM) - **Computer Software:** 16.2% - **Information Technology and Services:** 10.8% - **Marketing and Advertising:** 5.4% - **Telecommunications:** 4.1% - **Financial Services:** 4.1% - **Hospital & Health Care:** 4.1% - **Machinery:** 4.1% - **Airlines/Aviation:** 2.7% - **Biotechnology:** 2.7% - **Construction:** 2.7% - **Other:** 43.2% #### LeadMaster - **Insurance:** 18.8% - **Financial Services:** 18.8% - **Management Consulting:** 12.5% - **Utilities:** 6.3% - **Renewables & Environment:** 6.3% - **Legal Services:** 6.3% - **Internet:** 6.3% - **Defense & Space:** 6.3% - **Consumer Services:** 6.3% - **Construction:** 6.3% - **Other:** 6.3% --- ## Alternatives ### Alternatives to Infor Customer Relationship Management (CRM) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25837 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13850 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2933 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (514 reviews) ### Alternatives to LeadMaster - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25837 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2933 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14702 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13850 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1620 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14822 reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) — 3.9/5 stars (626 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3076 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) --- ## Top Discussions ### Infor Customer Relationship Management (CRM) No discussions available for this product. ### LeadMaster No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/infor-customer-relationship-management-crm-vs-leadmaster)