Lead Forensics Reviews & Product Details

What I like most about Lead Forensics is the visibility it gives you into which businesses are visiting your website, even when they haven’t filled out a form or made direct contact. It’s particularly useful for identifying warm prospects that may otherwise be missed and gives you a much better idea of where to focus your outreach. Review collected by and hosted on G2.com.

The main area for improvement would be the accuracy and depth of some visitor data. At times, it can be difficult to identify the exact person who visited the website, so there can still be some manual research needed before reaching out. It would also be useful to have even more detailed insights into visitor intent and behaviour to help prioritise the most valuable leads. Review collected by and hosted on G2.com.

It’s really useful for seeing which companies are visiting our website and what they’re actually interested in. It gives me a good reason to reach out rather than just doing completely cold outreach, and I’ve been able to pick up some good leads from it. Review collected by and hosted on G2.com.

Sometimes the information can be a little limited, especially when you can’t see exactly who from the company visited the site. It would also be helpful if there was a bit more detail around the individual visitor rather than just the company. Review collected by and hosted on G2.com.

It shows us which organisations are visiting our website, which pages they look at and how often they come back. That gives us real context before we pick up the phone. If a university keeps returning to our managed print pages, we can reach out with something relevant instead of a cold call. The platform is easy to use and the data is genuinely actionable for our sales and account teams Review collected by and hosted on G2.com.

The layout/dashboard I feel could have some tweaks to improve cosmetics Review collected by and hosted on G2.com.

I like the real-time reporting emailed directly to my inbox so we can act quickly on the information. Excellent customer service delivered by our Account Manager Brett Sale Review collected by and hosted on G2.com.

Sometimes the platform can be pretty complicated but the help functionality and support are good. Review collected by and hosted on G2.com.

The support has been absolutely impeccable. Ness and Jerome have both been fantastic throughout the entire process. They’ve always been incredibly helpful, responsive, and genuinely committed to making sure everything runs smoothly. It’s been a real pleasure working with them. Review collected by and hosted on G2.com.

There are a few areas where I think Lead Forensics could make an already useful platform even better. The filtering and categorization functions do not always work as smoothly as expected, and categorization can occasionally produce errors. It would also be great to have the option to enter dates manually when using the date selection.

There are occasionally some frustrating issues when keeping the visitor page open while assigning companies to categories, so a smoother experience there would be appreciated. The overall platform could also benefit from improvements in speed, responsiveness, and ease of use. A user-friendly mobile app would be a welcome addition as well.

These are mainly areas where I see room for further improvement rather than major concerns. The platform itself provides a lot of value, and making these parts more seamless would make the experience even better. Review collected by and hosted on G2.com.

We use Lead Forensics across three of our websites, and it has become a valuable part of our marketing and lead-generation strategy. The visibility it provides into who is visiting our websites gives us a much better understanding of what prospects are interested in and where our traffic is coming from.

I use the platform to fine-tune our PPC advertising by identifying which companies are visiting our sites and using that insight to improve our targeting and campaigns.

Being able to see company information and find contact details puts them head and shoulders above other platforms. I appreciate is the ability to assign leads directly to salespeople, which makes it much easier to turn website activity into actual sales opportunities. Overall, Lead Forensics gives us visibility we simply wouldn't have otherwise and helps connect our marketing efforts with our sales team. It's a tool I would definitely recommend to companies looking to get more value from their website traffic. Review collected by and hosted on G2.com.

If I had to point out a negative, it would be this: we work with small and mid-size companies, and some of the smaller ones don’t have their contacts listed. To be fair, I can’t easily find those contacts online either. Review collected by and hosted on G2.com.

I find Lead Forensics to be a valuable tool, providing accurate visitor insights that help identify potential customers and strengthen our sales and marketing strategies. The platform is easy to use and has positively impacted our digital growth. I appreciate the exceptional support team, consistently offering expert guidance to improve our online presence. The platform also helps us uncover opportunities by allowing us to identify businesses actively engaging with our website. Additionally, the initial setup was good and easy. Review collected by and hosted on G2.com.

i like leads forensics Review collected by and hosted on G2.com.

The platform is easy to use and can be personalised to suit your goals and the information you want to see. The insights you get into your own website traffic are things you wouldn’t otherwise see so provide a lot of value. The service the team at Lead Forensics provides is also fantastic. Review collected by and hosted on G2.com.

I am yet to find anything I dislike about the platform. Review collected by and hosted on G2.com.

I love that Lead Forensics is easy to use and intuitive, allowing anyone to handle the platform with ease. It's similar to a CRM, making it simple for those accustomed to sales. Additionally, I greatly value the personalized support service. The assigned assistant is very capable and diligent, offering excellent follow-up and always advising and guiding me to improve my results. The initial setup was really simple, and the assistant guided us at all times, making the whole process very easy. Review collected by and hosted on G2.com.

Well, I understand that the tool has its limitations. We would like it to be easier to contact the clients who visit our website. The most complex part is trying to find the potential interlocutor, that's what costs the most. Although Lead Forensics provides tools to achieve this, sometimes it is not easy. We would like to have more direct and faster results, but we understand that it is not Lead Forensics' fault. Review collected by and hosted on G2.com.

Since being introduced to Lead Forensics nearly a year ago, I’ve found it to be a useful tool for monitoring website traffic, identifying anonymous visitors, and, more recently, assessing the performance of our new website.

Navigation across the platform is straightforward, which saves time during the week. The support provided by Yelena (Customer Success Manager) has also helped maximise my understanding of its capabilities and get more out of the platform.

In the time I’ve been using Lead Forensics, I can’t recall a single incident where the platform has malfunctioned. Overall, it has proven to be a valuable tool in helping to increase order intake for the business. Review collected by and hosted on G2.com.

The only minor hiccup I’ve encountered so far is that many of our visitors use a VPN when they come to our website, and the VPN location is what gets reported as their location. This can make it harder to identify the most appropriate contact within the business to prospect to. Review collected by and hosted on G2.com.