Kyan Health Reviews & Product Details

I primarily use Kyan Health for psychotherapy, which really helped me after a breakup. The platform makes it easy to book sessions, and the specialists I've encountered seem very professional. I enjoy the asynchronous chat function with therapists, which is useful for organizing future meetings. I also like that the therapists can propose a couple of slots that I can choose from, providing flexibility. Additionally, the initial setup was very easy, and the time spent with the therapist allows me to reflect and gain a broader perspective. Review collected by and hosted on G2.com.

I do find it sometimes difficult to start the call. By using your own platform for this (rather than Teams/Zoom), it does end up being a bit more difficult than it should be to start. I'm often late to the call, especially when I use my work laptop. Review collected by and hosted on G2.com.

I only have my counseling sessions on Kyan, so I find it very convenient and efficient to communicate with my counselor. It's also very easy to find the entry point for our calls. Review collected by and hosted on G2.com.

I wish there were more counselors to choose from. Also, since I'm based in China, I have to use a VPN to access the app, which is a bit inconvenient. Review collected by and hosted on G2.com.

I like that Kyan Health offers 3 free sessions with a coach through my company plan, which is really great. It is very good that I can get an appointment with a coach quickly without having to wait long. The app makes it super easy to find an appointment, especially if I have mental health issues or challenges. I also appreciate the availability of virtual coaching, as this feature is very meaningful. Additionally, setting up Kyan Health is super easy, just like downloading an app and registering with my company email address, and it couldn't be simpler. Review collected by and hosted on G2.com.

I think it would be better if additional sessions were easier to extend without having to pay on your own or ask your employer to pay. It would be nice to have more than the 3 free sessions that are offered by default. Review collected by and hosted on G2.com.

I appreciate the coaching session I had with Kyan Health. The coach was great, listening, empathetic, and provided helpful tips. I also like the variety of content available and the option for different languages. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

The quality of the video sometimes seems dark and doesn't have the look and feel of professional videos. Also, the voice of the AI for translations could be improved. It would be convenient to have the direct option to book an appointment with the coach. Review collected by and hosted on G2.com.

Kyan is a confidential and secure support for the mental wellbeing of our employees. It is user friendly. Employees and their families can access mental health resources completely confidentially, with end-to-end encryption and GDPR compliance.

We started with a pilot that was implemented in a record time as Kyan is prepared to present all required documentation for vendor qualification process, IT assessment, data privacy review and legal review. In 2 months we had the pilot active.

Kyan provides for a comprehensive mental wellbeing services with self-assessments to track mood and mental health, self-care practices like guided mindfulness, reflective exercises, and personalized courses and professional care through certified psychologists and coaches in 30+ languages, available globally. User support is also available and answers are very quick, very responsive team.

Kyan presents a preventative and holistic approach, moves beyond reactive Employee Assistance Programs (EAP) to a preventive model, focusing on resilience, early intervention, and long-term wellbeing. We did had an EAP before for 4 years and now with Kyan, engagement rates are very high, we currently have more than 10% of our population using the solution. It covers the full spectrum: awareness, engagement, resilience, early intervention, and counseling.

Kyan also supports our business with predictive analytics helping anticipate risks like burnout and absenteeism.

It is designed for global teams, ensuring inclusivity and cultural adaptability. Integration was a success! Review collected by and hosted on G2.com.

The issues we encountered, like access to the App in China, were resolved so nothing I can say till now that we are not satisfied. Review collected by and hosted on G2.com.

Kyan has become a little anchor of support for me. I feel I have a truly safe space with my therapist: she is always available, caring, and very competent, and that gives me confidence even in the most delicate moments. The app is simple and intuitive, with no complications, so I can focus only on what really matters: my journey. I’m very happy with the path I’m taking and super satisfied with the results I’ve achieved thanks to the support of my therapist through Kyan. Review collected by and hosted on G2.com.

The only thing that could make it even better would be having the app available in other languages besides Italian — that would make it accessible to even more people. Review collected by and hosted on G2.com.

Kyan is full of resources and tools that you can use on your own, or that your counselor can recommend for you through the chat. It is so easy to search through all of the great resources and find things that can have an immediate positive impact on your life.

Furthermore, searching for a professional that can help you with counseling and/or coaching is incredibly easy. Once you have connected with someone, setting up a time to meet with them virtually is simple and quick, they even offer several times to choose from that would work well with your schedule.

Overall, having a hassle-free program that helps with my mental health and career has been incredibly valuable. Being able to use the app when it fits my schedule and receive such great advice from the professionals at Kyan has been life-changing. Review collected by and hosted on G2.com.

The only downside is that I get logged out of my profile frequently, leading to consistently having to log back in under my company code. Not a huge deal, just doesn't seem necessary to be logged out so frequently. Review collected by and hosted on G2.com.

I’ve been using Kyan Health for a while now and overall I really like it. The platform is easy to use and offers a good mix of self-guided content, live coaching, and programs you can follow at your own pace. What I’ve appreciated most are the personal sessions — the quality has been really good and it feels like proper support rather than something generic. Review collected by and hosted on G2.com.

No downsides for me. It’s been a great way to get support when I need it, and it definitely makes mental health and wellbeing feel more accessible at work. Review collected by and hosted on G2.com.

I greatly appreciate the consultation at Kyan Health because it is online and conducted by a real person. I find the consultation content particularly good. Review collected by and hosted on G2.com.

The app itself could also be improved. The link to the respective appointment with the advisor or therapist cannot be found in it. Instead, you always have to go back to the email and search for the appointment link. Additionally, I find the app a bit cumbersome. Review collected by and hosted on G2.com.

The speed of finding appointments for psychologists Review collected by and hosted on G2.com.

Not many people to do sessions in Spanish Review collected by and hosted on G2.com.