Kulturra.com Reviews & Product Details

What I love the most about Kulturra.com is the support. The customer service is extraordinary, responsive, and agile. Whenever I have feature requests or edge cases that need to be addressed, they are incredibly on top of it. Also, the integration with Salesforce is seamless, making me feel very at ease about where the data is stored and how the data architecture is set up. Importing information into additional third-party tools for analytics is intuitive. It offers a wide range of functionalities, from refunds and online payment links to handling multiple payment methods, installments, credit memos, partial payments, and transactions through a physical terminal at retail stores. Kulturra.com covers a very large breadth of features and functionality built right into the platform. The initial setup was extremely easy, as they beat the timeline they set and did all the work, making it very easy for me. Review collected by and hosted on G2.com.

I wish it was easier to change the design of payment links and invoices. It's not that it's that hard, but it is in Visualforce. So the easy levers for making changes are a very templated way, which has honestly gotten us 99% of where we need to be. But I wish I could just fully upload my own design and have a modern drag and drop native interface for changing what my customer-facing surface area looks like. I think that's also just a limitation of Salesforce. Review collected by and hosted on G2.com.

We have been using Kulturra for more than eight years now. The system is extremely user-friendly, even with its vast customizable features, making it accessible and usable for organizations new to Salesforce administrative applications. Kulturra's support is outstanding, with response times that are fast. The support team consistently shows deep product knowledge, providing clear and actionable solutions without relying on generic canned scripts or requiring lengthy back-and-forth communication. I highly recommend Kulturra to any organization using Salesforce. Review collected by and hosted on G2.com.

We have not experienced any downsides with Kulturra product or services. Review collected by and hosted on G2.com.

I had been using Payment Center in a large, publicly traded company for several years before I started by own business. Despite having extensive Salesforce experience from working with it in sales, I had little experience managing a Salesforce instance. I evaluated several payment apps before deciding Payment Center was a good fit anyway. It was extremely easy to implement and their support is top notch. This month is my 8 year anniversary of using it for my business and we have a team of sales people using it daily. We've processed 10s of thousands of transactions flawlessly through it. Review collected by and hosted on G2.com.

I honestly can't think of anything I dislike about it. Several years ago, I started to have a need for a subscription mechanism and thought it would be handy for them to have it. Before I had a chance to even ask about it - they had already implemented it. I guess if I were to think of one thing - it would be that they lock-down several of the email templates. Fortunately, support was able to help me around that anyway... so the only minor issue I had was resolved within a quick email exchange with support. Review collected by and hosted on G2.com.

Kulturra’s customer support is hands-down one of the most responsive and effective teams I’ve worked with. Every time I’ve reached out, they’ve replied quickly with clear, actionable solutions—no generic scripts or endless back-and-forth. Their team understands the product inside out and genuinely cares about resolving issues fast. It’s refreshing to deal with support that’s both technically sharp and customer-focused. Highly recommended for anyone who values efficiency and reliability.

Want to add a specific use case or role to personalize it further? I can tailor it to reflect your experience as a technical educator or compliance consultant if you'd like. Review collected by and hosted on G2.com.

Nothing to add. Everything works as expected. Review collected by and hosted on G2.com.

We have used Payment Center at the European Tour for a number of years. They have been a great company to work with. The functionality meets our online payment requirements and has proven to be very robust.

The implementation was simple. Payment Center also assisted us with a custom build of a LWC page. The developer was excellent.

On the rare occassion that we have had to raise a ticket, they have been very responsive and assisted in quickly resolving any issues. Review collected by and hosted on G2.com.

I have not experienced any downsides to using Payment Centre. Review collected by and hosted on G2.com.

We all love Kulturra's features in our SF org. The ability to include automatic invoice and CC capture in our training process allowed us to be more 'hands off' in accounting when it comes to our online Training Subscription. Also, we are able to quickly invoice customers who wish to pay via CC directly from their Quote in Salesforce. Just makes things much easier.

Lastly, we rarely use customer support, but when we do, they've been super responsive and very helpful. I really appreciate that they're there and ready to help when we needed them. Review collected by and hosted on G2.com.

The ONE thing I don't like is that it says that we have 6 available licenses to payment center, but only have access to 4. Not sure if that's how it's supposed to be, but it's a little frustrating that we don't have access to 2 licenses. But, that's it. Review collected by and hosted on G2.com.

When I need help, they are always responsive and 100% helpful! Payment Center is a blessing and easy to use for our team. Implementation has been a lifesaver, we spend less time on billing! Our clients are thrilled with our enhancements and ease of use! Review collected by and hosted on G2.com.

Cannot think of anything, to date it's gone perfectly! Review collected by and hosted on G2.com.

Easy to use application, helpful knowledge base articles, top-notch support group Review collected by and hosted on G2.com.

I'm not sure yet, I'll have to find out. Review collected by and hosted on G2.com.

Jared and the Kulturra Team are extremely responsive and very helpful. We have a mutual client that required some additional consulting, and we were able to quickly and seamlessly get them the information they needed to make an important business decision. This would not have been possible without the outstanding collaboration with the entire Kulturra Team, so kudos to you all for a great solution and great support!! Review collected by and hosted on G2.com.

Nothing, so far, all interactions with the Kulturra Team have been outstanding. Review collected by and hosted on G2.com.

The support team responded within 15 minutes of my request. Problem was fixed day of. One of the best support experiences I've ever had. Review collected by and hosted on G2.com.

I have nothing to add on the negative side. Review collected by and hosted on G2.com.