KrispCall Reviews & Product Details

Browser-based calling is convenient, SMS features are useful, easy to add new team members. Review collected by and hosted on G2.com.

everything is pretty good, i dont have any complain. Review collected by and hosted on G2.com.

Super easy to get started, audio calls are clear, Pricing is fair comparatively to others. Review collected by and hosted on G2.com.

Only thing i don't like is everytime i login i have to type captcha which i feel iritating. Review collected by and hosted on G2.com.

As someone new to these cloud phone system, I've got to say my experience with Krispcall has been surprisingly smooth. Setting up my voicemail gave me a tiny bit of trouble, but a support person jumped on chat and got me sorted in literally minutes. That kind of quick help makes a huge difference. Review collected by and hosted on G2.com.

Honestly, I haven't really hit any snags yet. The whole system feels pretty intuitive and calls come through crystal clear. I'm genuinely impressed with how straightforward everything is. Review collected by and hosted on G2.com.

All-in-one cloud phone system — KrispCall brings calls, SMS/texts, voicemails, and contact logs into a single unified platform, so you don’t need separate tools for each. Review collected by and hosted on G2.com.

Limited advanced analytics compared to bigger competitors

While KrispCall offers basic call analytics, call logs, and tracking, its advanced reporting features (like deep agent performance dashboards, predictive analytics, or AI-driven insights) are still not as strong as those provided by some larger, more established cloud-telephony platforms.

For companies that need very detailed analytics for large support teams, this could feel slightly limiting. Review collected by and hosted on G2.com.

It’s very simple to use and it’s dead simple. Review collected by and hosted on G2.com.

Nothing to add right now, but it would be great if you offered more options like a monthly plan instead of charging per call. Review collected by and hosted on G2.com.

The combox feature is quite sophisticated, and it has been very helpful for my customer's business by directing inquiries to the appropriate channels. Review collected by and hosted on G2.com.

The registration process must be followed quite strictly, which can be time-consuming, especially if you are setting up a local business number in Switzerland. Review collected by and hosted on G2.com.

After dealing with so many tools that fell short, Krispcall feels like a breath of fresh air. It’s incredibly easy to use, completely glitch-free, and everything just works. On top of that, the connection quality is excellent.

I really like the user interface because it's intuitive and I can find all functionalities that I need really quickly. Their customer support is also really good, they were quick to respond when I had a question. Review collected by and hosted on G2.com.

None that I encountered so far. Everything has been running smoothly! Review collected by and hosted on G2.com.

Krispcall integrates with CRM like Microsoft so perfectly so it's too easy call from my CRM directly. Review collected by and hosted on G2.com.

I wish there was a file sharing option and MMS options as a features in here. Review collected by and hosted on G2.com.

I really appreciate how responsive and helpful they when it comes to getting A2P 10DLC Compliance done right. Review collected by and hosted on G2.com.

There is nothing that I dislike at this time. Review collected by and hosted on G2.com.

The most loving feature in here i like is power dialer,it boosts call volume massively. Support is nice. Review collected by and hosted on G2.com.

Some more integrations needed to be add up, other nothing major, all good so far. Review collected by and hosted on G2.com.