KrispCall Reviews & Product Details

The customer support team is incredibly responsive and hands-on. Setting up virtual business numbers often comes with a lot of compliance and regulatory verification hurdles depending on the country, but KrispCall's support team essentially walked us through the paperwork. Whenever we open a live chat ticket, we get a real, helpful human who stays on the line until the issue is completely resolved rather than throwing generic help docs at us. Review collected by and hosted on G2.com.

The support itself is flawless, but I'd love it if they could add a built-in tracker inside the user dashboard to show the exact real-time status of pending number verifications so we don't have to ping chat for updates. Review collected by and hosted on G2.com.

It's extremely easy to use, their pricing is great compared to alternatives, and their support team is fast and efficient It's a standalone tool used for sales so I do not integrate it with other tools, it's like using a phone -- just get the calls done and do everything else elsewhere. Review collected by and hosted on G2.com.

There's tons of features, so at times it can be daunting to look at the dashboard, but if you read closely you'll find what you need. Review collected by and hosted on G2.com.

Calls stay stable whether our team is in the office or working from home. Audio holds up well on regular wifi, and I rarely think about the connection anymore. It has been steadier than the provider we used before. Review collected by and hosted on G2.com.

Once in a while there is a brief audio hiccup that clears up within seconds. It does not drop the call, but a connection quality indicator in the app would be a nice addition before important calls. Review collected by and hosted on G2.com.

I've been using KrispCall for outbound calling, and the setup was straightforward. The interface is easy to use, call quality has been good, and features like SMS and Power Dialer are useful. Overall, it's been a good experience so far. Review collected by and hosted on G2.com.

KrispCall has been easy to use and reliable. One improvement I'd suggest is adding more detailed call reporting and analytics to help businesses track team performance more effectively. Review collected by and hosted on G2.com.

I’ve been using KrispCall for around 5–6 months now, and it has been really useful for me. I travel and move between countries quite often, so having a reliable way to keep my phone numbers active wherever I am is very important, especially for work.

KrispCall makes it easy for me to receive calls and messages without having to constantly change numbers, which has made staying connected with clients and professional contacts much easier.

I’ve also had a good experience with their customer support. Rutuja has been very helpful and attentive whenever I’ve needed assistance. Overall, it’s been a very convenient solution for my lifestyle and work. Review collected by and hosted on G2.com.

Nothing. Works pretty well and never have any issues. Just would be amazing to reduce the monthly fee Review collected by and hosted on G2.com.

I love that recordings sync across my phone and laptop. I usually review calls on mobile while commuting and the playback at 1.5x speed is just perfect. Everything is right there in the conversation thread. Review collected by and hosted on G2.com.

The only minor thing I noticed is that recording is not included in the Essential plan. Once we moved to Standard it was totally worth it, just wish we had access to it a little sooner. Review collected by and hosted on G2.com.

Pipedrive connects well and that's the main thing for us. Calls save to the right deal on their own, no one has to add anything. We work in different time zones so everyone being able to just open a deal and see what happened is really helpful. Review collected by and hosted on G2.com.

Finding the right settings take more clicks than it should. It works fine once you know where to look but it took some time to figure out. The help docs are okay for basic stuff but didn't help much when we had a more specific question. Review collected by and hosted on G2.com.

The Basic plan offers most of the available features. Review collected by and hosted on G2.com.

When receiving In-bound calls, there is no direct access to hang up or pick up. I have to go to the number, that's being called to. Review collected by and hosted on G2.com.

Calls are very smooth, with no network issues, and the team is very supportive. Review collected by and hosted on G2.com.

Call charges are $0.02 USD per minute, which should be avoided. Incoming and outgoing calls should be unlimited instead. Review collected by and hosted on G2.com.

Quality of Call and help desk response

The mobile app is also good

Easy to navigate

Pricing is a bit steeper but the voice quality and lag is very less which covers the cost. Review collected by and hosted on G2.com.

Nothing so far. The app is good and has no issues Review collected by and hosted on G2.com.