--- title: Kotis Design Reviews meta_title: 'Kotis Design Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 329 reviews by the users' company size, role or industry to find out how Kotis Design works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 329 scale: '5' date_modified: '2026-07-03' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Kotis Design Reviews **Vendor:** Kotis **Category:** [Promotional Product Management Software](https://www.g2.com/categories/promotional-product-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 329 ## About Kotis Design Streamline your swag: Make, manage & ship from one platform: From employee onboarding to sales prospecting, our all-in-one swag platform supports every team across your organization. Manage everything from a centralized inventory and create unlimited branded portals — no extra tools or vendors needed. One swag platform. Total control. We’ve built a turnkey branded merchandise solution — fully in-house. Say goodbye to juggling multiple vendors. Our integrated Kotis-run warehouses let you store, kit, and ship your swag under one roof, giving you full control and consistency. Smarter fulfillment, faster shipping, lower costs. Our fulfillment centers are purpose-built for swag. With proprietary rate-shopping algorithms, fast turnaround, and global capabilities, we reduce shipping costs and make sure your swag arrives on time — even internationally. We’ll even help your team navigate customs. Bring your swag online — ditch the closet. Replace outdated swag closets with our powerful e-commerce platform. Launch retail-style merch stores, employee portals, and HR kits — all powered by a single inventory. We handle storage, fulfillment, and logistics, so you can focus on your brand. myKotis: Your command center for swag. Manage all your swag projects in one place. No more digging through catalogs — use curated showcases, review and approve proofs, and place orders, all from one user-friendly platform. Integrations and API Salesforce: Send swag directly from Salesforce with our native Salesforce app. Shopify: Pre-built Shopify integration. API: We have a JSON/REST API allowing clients to view inventory, place orders, and view order status. The API can also create one-time use redemption codes if applicable. For teams using Coupa, Kotis fits seamlessly into your procurement workflow. Our punchout integration lets employees shop swag within a governed experience—while finance keeps full control over budgets, approvals, and coding. ## Kotis Design Pros & Cons **What users like:** - Users praise Kotis Design for their **exceptional customer support** and quick, efficient service throughout the design process. (16 reviews) - Users appreciate the **ease of use** of Kotis Design, enjoying a simple ordering platform and intuitive interface. (15 reviews) - Users commend Kotis Design's **quick response time** , ensuring efficient communication and smooth project collaboration. (11 reviews) - Users highlight the **timely and responsive communication** from Kotis Design, enhancing collaboration and efficiency. (9 reviews) - Users value the **efficient turnaround times** of Kotis Design, making the ordering process quick and hassle-free. (9 reviews) - Users value the **excellent product quality** and outstanding customer service provided by Kotis Design. (9 reviews) - Users appreciate the **highly resourceful and responsive team** at Kotis Design, making collaboration seamless and enjoyable. (7 reviews) - Quality (7 reviews) - Time-Saving (7 reviews) - Customer Satisfaction (5 reviews) **What users dislike:** - Users note the **high costs** associated with Kotis Design, including fees that may not be clearly communicated. (5 reviews) - Users report **low quality** issues with products, including unclear prints and concerns over item craftsmanship. (4 reviews) - Users face **organization difficulties** with inventory management and limited features, making workflow frustrating at times. (3 reviews) - Users note the **high prices** for Kotis Design products, though they feel quality justifies the cost. (2 reviews) - Users desire a **larger selection** of interesting and innovative products from Kotis Design for improved variety. (2 reviews) - Users express concern over **limited gifting options** , wishing for more autonomy and faster processing for managers. (2 reviews) - Users express frustration over the **limited selection** , wishing for more diverse and innovative products available from Kotis Design. (2 reviews) - Time-consuming Processes (2 reviews) - Website Issues (2 reviews) - Email Issues (1 reviews) ## Kotis Design Reviews ### 1. Great customer service & easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** Customer service for sure. Any questions I have are quickly answered and the team is so helpful to solving problems or visions we want to execute on. **What do you dislike about Kotis Design?** We use their portal system to easily distribute items for our campaigns. I do wish there was the ability to customize the initial landing page of codes a bit better however, I'm happy with the work around of skipping the codes page all together for a cleaner experience for prospects. **What problems is Kotis Design solving and how is that benefiting you?** Shipping of swag and distributing items for specific campaigns. ### 2. Great Service and Good Quality! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Kotis Design?** Always willing to put in the extra work to make sure our products are perfect. **What do you dislike about Kotis Design?** The interface is not the most user-friendly **What problems is Kotis Design solving and how is that benefiting you?** Kotis has helped us create great marketing material! They are always timely and put in the work to make sure our products are perfect. ### 3. Excellent Service & Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten M. | Director, Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Kotis Design?** Our account manager has been fantastic, we've received great service in a timely manner. **What do you dislike about Kotis Design?** The only thing I can think of is we'd like see more options besides having to ask for them. Otherwise, nothing else comes to mind. **What problems is Kotis Design solving and how is that benefiting you?** Swag for our team. ### 4. Excellent Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Damien S. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** The team is amazing, quick turnaround time, more than willing to accommodate requests, and is great at solving problems if and when issues arise. **What do you dislike about Kotis Design?** Nothing which we disliked or saw as a downside working with Kotis. **What problems is Kotis Design solving and how is that benefiting you?** Helping us create meaningful and high-quality client giveaways. ### 5. helpful and cooperative team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** the people at Kotis are very professional. i like their portal and inventory management system **What do you dislike about Kotis Design?** turnarounf time for getting a design approved and produced **Recommendations to others considering Kotis Design:** improve the production and shipping turnaround time **What problems is Kotis Design solving and how is that benefiting you?** ordering customer swags for our stores and getting marketing collatorals designed ### 6. My account manager gets back to me super fast and always has many options for me. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** Kotis moves pretty fast - from emails back from my account rep and design too. **What do you dislike about Kotis Design?** Some of the products aren't very up with the times. **What problems is Kotis Design solving and how is that benefiting you?** They work with UPS so that makes shipping easy for me to give my account #. ### 7. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** I love the personal service Kotis provides! **What do you dislike about Kotis Design?** The customer portal is a little confusing **What problems is Kotis Design solving and how is that benefiting you?** Kotis has freed up so much time for us by handling the inventorying and handling of our merch ### 8. Great Swag Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2020 **What do you like best about Kotis Design?** Kotis team is very helpful, friendly and professional. Their website is easy to navigate and has a lot of cool features. They will find and produce any swag item you're looking for even if it's not shown on their website. **What do you dislike about Kotis Design?** I haven't yet discovered anything that I dislike about their product/service. **Recommendations to others considering Kotis Design:** Great service!! Highly recommend **What problems is Kotis Design solving and how is that benefiting you?** Kotis was a huge game changer in the conference department. Thanks to Kotis, we don't have to lug around bags and bags of suitcases with our swag items for conferences. They also store our extra swag in their warehouse, which opens up a lot more storage space in our small office. ### 9. Great service, ok execution **Rating:** 4.0/5.0 stars **Reviewed by:** Carter R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** I like the account managers that I work with. Service is top notch. **What do you dislike about Kotis Design?** We had some serious errors in items shipped. **What problems is Kotis Design solving and how is that benefiting you?** Providing high quality swag to our attendees, speakers & volunteers. ### 10. Excellent swag service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** The Kotis team is very helpful and our account manager is great. They're always quick to respond and have been able to help with all of our swag needs, even when we've needed a quick turn around time. **What do you dislike about Kotis Design?** I can't think of anything I've expereienced that I dislike. **What problems is Kotis Design solving and how is that benefiting you?** We use Kotis primarily for internal swag. Our employees love receiving their swag whether it's t-shirts, coffee mugs, slippers, etc. ### 11. In general, Kotis is great. Recently, the warehouse did make a mistake. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Kotis Design?** Quick to respond, high quality items, online store that teammates can order from **What do you dislike about Kotis Design?** Never had an issue before, but recently the warehouse made a mistake and instead of sending a 4 x 6 postcard to all of our employees (250) they put it inside another mailer. I would like to see Kotis become more green when it comes to their shipping & packaging. **What problems is Kotis Design solving and how is that benefiting you?** See above ### 12. Will do what is necessary to complete the job. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** I think that The Personal Service is outstanding. **What do you dislike about Kotis Design?** The times to produce can be long sometimes. **What problems is Kotis Design solving and how is that benefiting you?** Logistics on getting items in the hands of customers. Personal service helped resolve. ### 13. Great experience - always fast communication, great product quality and easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** Customer service and efficiency. Being able to create portals so that everyone can self-order and manage their business needs. Heather and Aziz are great. **What do you dislike about Kotis Design?** I'm happy with all the services Nothing to improve at the moment **What problems is Kotis Design solving and how is that benefiting you?** Allows your sales team to order swag for their partners, allows employees to self order swag and allows me to monitor it all to ensure no one is going crazy. ### 14. Great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** The most helpful thing about Kotis was that they provided multiple designs for items, and they were also very flexible with a changing budget. **What do you dislike about Kotis Design?** I did not dislike anything about using Kotis. **What problems is Kotis Design solving and how is that benefiting you?** Kotis is helping Ideal Option with creating unique materials for our staff. There were several suggestions of items that I had never seen before! That was great. ### 15. Excellent service and creative design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** Kotis provides market-leading swag services, logistics and warehousing. When the covid-19 pandemic hit the US, Kotis enabled virtual swag redemption site hosting and real-time innovative solutions to support our team. **What do you dislike about Kotis Design?** I've had a very positive experience, nothing to comment here. **Recommendations to others considering Kotis Design:** You should expect top-service, logistics support and design from Kotis. **What problems is Kotis Design solving and how is that benefiting you?** Warehousing, swag drop shipping logistics and pricing. ### 16. NTT Ltd **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** They are very responsive and help with last minute projects. **What do you dislike about Kotis Design?** I would like to see a little more creativity in some of the "asks" as well as the costs of items are extremely on the high-end. **What problems is Kotis Design solving and how is that benefiting you?** They have assisted in a numerous amount of projects we have had as well as help maintain our company store. ### 17. Kotis has been easy to work with and super responsive to all of our organization's needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** We did some custom apparel where we did the project from scratch. **What do you dislike about Kotis Design?** Nothing in particular comes to mind, I've generally been a happy user. **What problems is Kotis Design solving and how is that benefiting you?** Brand awareness and distributing consistent swag across multiple regions and alot of different use cases. It's great that Kotis has a wide variety. ### 18. Merchandise Need Has Been Fulfilled Well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Kotis Design?** Quick reply on questions and needs. Speedy customer service. **What do you dislike about Kotis Design?** We had some issues with their website when we turned over main point of contact. **What problems is Kotis Design solving and how is that benefiting you?** Merch is such a necessity right now. Kotis has been able to stock our needs within a decent time frame. ### 19. Kotis, A Great Swag Partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** I like that their team is responsive and offers a variety of swag items to choose from **What do you dislike about Kotis Design?** Sometimes, specific swag items are not included in their inventory that would be nice to provide to customers. **What problems is Kotis Design solving and how is that benefiting you?** Providing love and community vibes to customers. ### 20. Kotis has been great, very communicative and quick to find a solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** The quickness in communication with our account executive and account manager. **What do you dislike about Kotis Design?** there's not a lot I dislike. Our account reps do a great job. **Recommendations to others considering Kotis Design:** Great company to use. **What problems is Kotis Design solving and how is that benefiting you?** Always having inventory in stock has been crucial during our business expansion. ### 21. Kotis is easy and great to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** How quick and responsive the team is and how easy it is to collaborate with them when designing items **What do you dislike about Kotis Design?** Things can be expensive if don't have high quantity **What problems is Kotis Design solving and how is that benefiting you?** Providing materials and swag that are branded but also have a purpose ### 22. Kotis Design review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** Working with an extremely experienced team and the diverse selection **What do you dislike about Kotis Design?** It would be helpful if there was a catalog **Recommendations to others considering Kotis Design:** n/a **What problems is Kotis Design solving and how is that benefiting you?** employee morale, customer engagement. This is really helpful in times where we can be in front of our customers. ### 23. Solid service, great support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Kotis Design?** Easy to use, navigate, and report on. Great customer support as well! **What do you dislike about Kotis Design?** For smaller projects it’s hard to understand the value of rewards. **What problems is Kotis Design solving and how is that benefiting you?** Managing international and domestic shipping, way easier than going to the post office! ### 24. Creative, easy to use, reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** How easy it is to create a new project and how quickly the response from the team is. **What do you dislike about Kotis Design?** There is not much of a downside to Kotis **What problems is Kotis Design solving and how is that benefiting you?** We use Kotis for all of our internal and event designs ### 25. Supporting client with tradeshow collateral **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Kotis Design?** the owners were very nice and quick to respond to my questions. **What do you dislike about Kotis Design?** i was happy with everything. no complaints **What problems is Kotis Design solving and how is that benefiting you?** customer service and attention to detail is everything and Kotis was able to handle the challenge ### 26. Excellent service and high quality products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** Reliability and quality of products. System for art is very easy to use. **What do you dislike about Kotis Design?** Sometimes I don’t need as many items as the minimum requirement **What problems is Kotis Design solving and how is that benefiting you?** Gifts for employees and event giveaway items. Really good ideas presented. ### 27. SWAG Site for Developers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kotis Design?** The Kotis team is responsive, efficient and reliable at getting our SWAG site up and running **What do you dislike about Kotis Design?** As of now there is nothing I dislike working with them **What problems is Kotis Design solving and how is that benefiting you?** SWAG site for our Developer community ### 28. New partnership - great work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Kotis Design?** They were extremely easy to work with. Great response times. **What do you dislike about Kotis Design?** Nothing that can come to mind. I worked with them for a short time. **What problems is Kotis Design solving and how is that benefiting you?** New store and products ### 29. Great Customer Service and Fast Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Kotis Design?** On time delivery and great customer service **What do you dislike about Kotis Design?** The platform user interface can be a little better. **What problems is Kotis Design solving and how is that benefiting you?** Warehousing ## Kotis Design Discussions - [Do you plan to add a form or survey feature?](https://www.g2.com/discussions/33375-do-you-plan-to-add-a-form-or-survey-feature) - 1 comment, 2 upvotes - [What is Kotis Design used for?](https://www.g2.com/discussions/what-is-kotis-design-used-for) - 1 comment - [View Kotis Design pricing details and edition comparison](https://www.g2.com/products/kotis-design/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-06+18%3A05%3A27+-0500&secure%5Bsession_id%5D=c70f7d69-5057-488f-8510-b371080a6fc3&secure%5Btoken%5D=43fea4bdf05ad3a374892067bab886783050acfc8f5cee1f816705f1a84f9a05&format=llm_user) ## Kotis Design Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Kotis Design Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Logistics - Print Fulfillment** - Efficiency - Order Tracking **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Marketing Distribution** - Personalized Messaging - Website Personalization - Email Campaigns - Direct Mail **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Customization - Print Fulfillment** - Integration - Flexibility - Templates **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Integrations** - CRM Integration ## Top Kotis Design Alternatives - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,247 reviews) - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,063 reviews)