Kotis Design Reviews & Product Details

Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own internal culture with our previous vendor. With Kotis, we've been able to Reward & Recognize employees with ease, we're excited about holiday gifts we're already working on (custom ugly sweaters - YES PLEASE), and we're rolling out New Hire store-fronts so our 100% remote employee population can get the swag they want right away upon hire, sent directly to their homes. Our experience to date has been pretty darn awesome! Review collected by and hosted on G2.com.

The only miss we've noticed so far is the opportunity for managers to be able to easily rewards & recognize their employees themselves. Today, managers have to ask HR, HR issues a Gift Card code, and the employee shops. It would be easier if the manager was able to have a budget set-up and had a dashboard where they could process a Gift Card code on their own. Review collected by and hosted on G2.com.

What I like best about Kotis Design is how simple they make the entire merch process. As a user, I can quickly browse options, customize designs, and place orders without dealing with complicated steps or slow turnaround times. Their platform feels intuitive, the product quality is consistently strong, and everything arrives looking exactly the way I expected. It saves me time, keeps things organized, and makes creating branded items feel effortless. Review collected by and hosted on G2.com.

One thing I dislike about Kotis Design is that some customization options can feel a bit limited depending on the product. Review collected by and hosted on G2.com.

I have been using Kotis Design for several years to order products for company events, and I know I can always rely on receiving high-quality products from dependable suppliers. I love the easy-to-use order portal, which makes the process straightforward and smooth. The Kotis Design team consistently provides great customer service, responding quickly to any questions or concerns I have. I also appreciate that their design team does a fantastic job of placing logos on products, and I've never needed to request changes when reviewing proofs. I feel confident submitting my orders, knowing they are in good hands, and that I will receive them when I need them. Review collected by and hosted on G2.com.

Currently, the Kotis team sends out purchase estimate invoices via email and sometimes I have to ask for the estimate more than once. If the estimate could be uploaded into the portal and attached to my order with an automated email notification indicating it's available for download, this would streamline the process and likely increase the speed at which a purchaser receives their estimate, which would also decrease the wait time to get a purchase order created and shared back to the Kotis Design team so they can send the order to production. Additionally, being able to go into the order and populate the PO number once available so that the order can be finalized would also speed up the entire process versus having to email the Kotis team to share the PO number.. Review collected by and hosted on G2.com.

Working with Kotis Design has been a great experience. My account manager has always been incredibly quick to respond to all of my (many!) questions and requests, and I’ve really appreciated the responsiveness. Proofs are always turned around quickly when I ask for them, which makes the whole process smooth and stress-free. On top of that, everyone I’ve interacted with has been super friendly and easy to work with. Overall, I’ve found the team to be reliable, professional, and genuinely pleasant—I would definitely recommend them! Review collected by and hosted on G2.com.

The quarterly platform fee is quite high Review collected by and hosted on G2.com.

I used Kotis Design very recently to order 30 hats for my team and the service reps are fast and responsive, always there for me. What I really appreciate is that we didn't have much team swag before, but now everyone on the team has a branded product thanks to Kotis. Also, the initial setup of Kotis Design was very easy! Review collected by and hosted on G2.com.

I didn't catch the $150 digitization fee until after I got the invoice—this is mostly on me, but I wish that was a little more clear. Review collected by and hosted on G2.com.

Their customer service team is always so accommodating, and their products are wonderful. We've ordered company swag from them quite a few times, and they're always more than helpful when designing/submitting an order. Review collected by and hosted on G2.com.

The order minimum is sometimes hard to meet, but otherwise nothing! Review collected by and hosted on G2.com.

The material and the customer service provided from start to finish. Now I look forward to wearing the hoodies and shirts to work daily; comfty and easy to use. Review collected by and hosted on G2.com.

There are no dislikes about Kotis and they have been amazing. Review collected by and hosted on G2.com.

Kotis is incredibly easy to work with and very quick to respond to any of my questions or comments. Review collected by and hosted on G2.com.

There is nothing that I disliked about my experience Review collected by and hosted on G2.com.

Very responsive and helpful; committed to customer service and building a good working relationship. Easy to work with. Review collected by and hosted on G2.com.

Some of the prints on our branded clothing did not come out perfectly, however the issue was resolved to our satisfaction. Review collected by and hosted on G2.com.

They are highly resourceful. They help us navigate every request we have, make the process seamless, and they always have a positive solution. The team is also extremely kind and great to work with. Review collected by and hosted on G2.com.

I genuinely do not have any dislikes. We have been working together for almost two years and have had a great experience. Review collected by and hosted on G2.com.