Introducing G2.ai, the future of software buying.Try now
Share your insights with Kotis Design

Thousands of people like you come to G2 to find out whether solutions like Kotis Design are the right fit for them. Share your real experiences with Kotis Design and the G2 community and help someone make the right decision about their software.

Kotis Design Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Kotis Design for their outstanding customer support, making every project collaboration seamless and enjoyable. (19 mentions)
Users find Kotis Design to be super easy to use with a well-organized platform and excellent support. (17 mentions)
Users value the effective communication from Kotis Design, ensuring seamless connections and timely support for their needs. (13 mentions)
Users commend Kotis Design for their helpful and efficient customer service, making the ordering process seamless and pleasant. (11 mentions)
Users praise the outstanding product quality of Kotis Design, consistently creating unique designs that resonate with families. (9 mentions)
Users commend the quick and efficient response time of Kotis Design, enhancing their overall experience and satisfaction. (9 mentions)
Users commend Kotis Design for their exceptional customer service and impressive end-to-end design capabilities. (7 mentions)
Users value the shipping efficiency of Kotis Design, appreciating quick order handling and international shipping capabilities. (7 mentions)
Users find the pricing of Kotis Design to be expensive, especially with significant fees for EU orders. (4 mentions)
Users find Kotis Design’s limited product options frustrating, wishing for a broader selection of innovative items. (4 mentions)
Users often find a limited selection of products at Kotis Design, making it challenging to meet all their needs. (3 mentions)
Users note inconsistent quality across shirts, with some prints not meeting expectations despite satisfactory resolutions. (3 mentions)
Users note limited product availability from Kotis Design, leading to challenges in sourcing desired items efficiently. (3 mentions)
Users face limited access to new items and slow product delivery, hindering their overall experience with Kotis Design. (2 mentions)
Users experience frequent stock issues, often discovering items are unavailable after approving artwork, causing frustration. (1 mentions)
Users express frustration with shipping delays and stock issues, leading to longer wait times for their orders. (1 mentions)

Top Pros or Advantages of Kotis Design

1. Customer Support
Users praise Kotis Design for their outstanding customer support, making every project collaboration seamless and enjoyable.
See 19 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Kotis has completely changed our company's experience with apparel for the best."

What do you like about Kotis Design?

They are highly resourceful. They help us navigate every request we have, make the process seamless, and they always have a positive solution. The tea

Beth M.
BM

Beth M.

Mid-Market (51-1000 emp.)

5.0/5

"Outstanding Service & Unique Ideas"

What do you like about Kotis Design?

Every employee at Kotis Design offers oustanding service! There are a wide range of products offered and the creative staff works hard to create uniqu

2. Ease of Use
Users find Kotis Design to be super easy to use with a well-organized platform and excellent support.
See 17 mentions

See Related User Reviews

Enxhi H.
EH

Enxhi H.

Mid-Market (51-1000 emp.)

5.0/5

"The best platform to create branded merchandise for your business!"

What do you like about Kotis Design?

I can always rely on Kotis Design. From reaching out to their team for support on conceptualizing a project down to any shipping problems and any othe

GF

Genevieve F.

Enterprise (> 1000 emp.)

5.0/5

"Kotis customer support is top tier!!!!"

What do you like about Kotis Design?

I enjoyed using Kotis because its a partnership with the design.

3. Communication
Users value the effective communication from Kotis Design, ensuring seamless connections and timely support for their needs.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Kotis has completely changed our company's experience with apparel for the best."

What do you like about Kotis Design?

They are highly resourceful. They help us navigate every request we have, make the process seamless, and they always have a positive solution. The tea

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Fred Hutch Cancer Center and Kotis"

What do you like about Kotis Design?

I appreciate the level of assistance provided in terms of being able to connect various employees within our organization to our Kotis Account Manager

4. Helpful
Users commend Kotis Design for their helpful and efficient customer service, making the ordering process seamless and pleasant.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Kotis has completely changed our company's experience with apparel for the best."

What do you like about Kotis Design?

They are highly resourceful. They help us navigate every request we have, make the process seamless, and they always have a positive solution. The tea

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Fred Hutch Cancer Center and Kotis"

What do you like about Kotis Design?

I appreciate the level of assistance provided in terms of being able to connect various employees within our organization to our Kotis Account Manager

5. Product Quality
Users praise the outstanding product quality of Kotis Design, consistently creating unique designs that resonate with families.
See 9 mentions

See Related User Reviews

Enxhi H.
EH

Enxhi H.

Mid-Market (51-1000 emp.)

5.0/5

"The best platform to create branded merchandise for your business!"

What do you like about Kotis Design?

I can always rely on Kotis Design. From reaching out to their team for support on conceptualizing a project down to any shipping problems and any othe

Elizabeth B.
EB

Elizabeth B.

Mid-Market (51-1000 emp.)

5.0/5

"Kotis = Improved Culture"

What do you like about Kotis Design?

Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own

6. Response Time
Users commend the quick and efficient response time of Kotis Design, enhancing their overall experience and satisfaction.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very responsive customer service"

What do you like about Kotis Design?

Working with Kotis Design has been a great experience. My account manager has always been incredibly quick to respond to all of my (many!) questions a

SO

Samantha O.

Mid-Market (51-1000 emp.)

5.0/5

"Quick & Quality!"

What do you like about Kotis Design?

The team was extremely helpful and easy to work with. They guided me along the process of ordering a ton of "swag" for our annual confrence. They were

7. Experience
Users commend Kotis Design for their exceptional customer service and impressive end-to-end design capabilities.
See 7 mentions

See Related User Reviews

GF

Genevieve F.

Enterprise (> 1000 emp.)

5.0/5

"Kotis customer support is top tier!!!!"

What do you like about Kotis Design?

I enjoyed using Kotis because its a partnership with the design.

Elizabeth B.
EB

Elizabeth B.

Mid-Market (51-1000 emp.)

5.0/5

"Kotis = Improved Culture"

What do you like about Kotis Design?

Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own

8. Shipping Efficiency
Users value the shipping efficiency of Kotis Design, appreciating quick order handling and international shipping capabilities.
See 7 mentions

See Related User Reviews

Enxhi H.
EH

Enxhi H.

Mid-Market (51-1000 emp.)

5.0/5

"The best platform to create branded merchandise for your business!"

What do you like about Kotis Design?

I can always rely on Kotis Design. From reaching out to their team for support on conceptualizing a project down to any shipping problems and any othe

Elizabeth B.
EB

Elizabeth B.

Mid-Market (51-1000 emp.)

5.0/5

"Kotis = Improved Culture"

What do you like about Kotis Design?

Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own

Top Cons or Disadvantages of Kotis Design

1. Expensive
Users find the pricing of Kotis Design to be expensive, especially with significant fees for EU orders.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very responsive customer service"

What do you dislike about Kotis Design?

The quarterly platform fee is quite high

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy as pie"

What do you dislike about Kotis Design?

Pricing is on the higher end. The quality and customer service make up for it.

2. Limited Options
Users find Kotis Design’s limited product options frustrating, wishing for a broader selection of innovative items.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A solid swag partner with an excellent platform"

What do you dislike about Kotis Design?

I think this is more a limitation of the industry in general, but I'm sometimes surprised by the things Kotis *can't* order for me. There have been a

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great team, great service, good selection of products"

What do you dislike about Kotis Design?

I wish there were a larger selection of interesting and innovative products for developers from which to choose.

3. Limited Selection
Users often find a limited selection of products at Kotis Design, making it challenging to meet all their needs.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A solid swag partner with an excellent platform"

What do you dislike about Kotis Design?

I think this is more a limitation of the industry in general, but I'm sometimes surprised by the things Kotis *can't* order for me. There have been a

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great team, great service, good selection of products"

What do you dislike about Kotis Design?

I wish there were a larger selection of interesting and innovative products for developers from which to choose.

4. Low Quality
Users note inconsistent quality across shirts, with some prints not meeting expectations despite satisfactory resolutions.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A reputable company"

What do you dislike about Kotis Design?

Some of the prints on our branded clothing did not come out perfectly, however the issue was resolved to our satisfaction.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great customer service and accommodation"

What do you dislike about Kotis Design?

They have limited high quality items, likely due to pricing.

5. Product Availability
Users note limited product availability from Kotis Design, leading to challenges in sourcing desired items efficiently.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A solid swag partner with an excellent platform"

What do you dislike about Kotis Design?

I think this is more a limitation of the industry in general, but I'm sometimes surprised by the things Kotis *can't* order for me. There have been a

Joel M.
JM

Joel M.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome Swag - great feedback from customers!"

What do you dislike about Kotis Design?

There was 1 item that was out of stock or couldn't be delivered in my time window, but i was able to find a replacement.

6. Limited Access
Users face limited access to new items and slow product delivery, hindering their overall experience with Kotis Design.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A solid swag partner with an excellent platform"

What do you dislike about Kotis Design?

I think this is more a limitation of the industry in general, but I'm sometimes surprised by the things Kotis *can't* order for me. There have been a

Sam N.
SN

Sam N.

Mid-Market (51-1000 emp.)

5.0/5

"Customers First w/Kotis"

What do you dislike about Kotis Design?

The least useful part about Kotis is the new item notification system. Currently, I am sent a catalog by our Account Executive with a limited number o

7. Inventory Management
Users experience frequent stock issues, often discovering items are unavailable after approving artwork, causing frustration.
See 1 mentions

See Related User Reviews

Rowell M.
RM

Rowell M.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent customer service and user interface"

What do you dislike about Kotis Design?

There were a couple of instances where some old inventory could not be found, but their Operations Coordinator was very helpful and on top of resolvin

8. Shipping Delays
Users express frustration with shipping delays and stock issues, leading to longer wait times for their orders.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very Helpful Platform"

What do you dislike about Kotis Design?

I wish there was a way to see more products instead of the team sourcing items that might not fit what you're looking for. I also wish the timelines f

Kotis Design Reviews (316)

View 1 Video Reviews
Reviews

Kotis Design Reviews (316)

View 1 Video Reviews
4.7
316 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Elizabeth B.
EB
Director of Human Resources
Mid-Market (51-1000 emp.)
"Kotis = Improved Culture"
What do you like best about Kotis Design?

Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own internal culture with our previous vendor. With Kotis, we've been able to Reward & Recognize employees with ease, we're excited about holiday gifts we're already working on (custom ugly sweaters - YES PLEASE), and we're rolling out New Hire store-fronts so our 100% remote employee population can get the swag they want right away upon hire, sent directly to their homes. Our experience to date has been pretty darn awesome! Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

The only miss we've noticed so far is the opportunity for managers to be able to easily rewards & recognize their employees themselves. Today, managers have to ask HR, HR issues a Gift Card code, and the employee shops. It would be easier if the manager was able to have a budget set-up and had a dashboard where they could process a Gift Card code on their own. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Effortless Merch Creation with Intuitive Platform and Quality Results"
What do you like best about Kotis Design?

What I like best about Kotis Design is how simple they make the entire merch process. As a user, I can quickly browse options, customize designs, and place orders without dealing with complicated steps or slow turnaround times. Their platform feels intuitive, the product quality is consistently strong, and everything arrives looking exactly the way I expected. It saves me time, keeps things organized, and makes creating branded items feel effortless. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

One thing I dislike about Kotis Design is that some customization options can feel a bit limited depending on the product. Review collected by and hosted on G2.com.

"Excellent Service with a User-Friendly Portal"
What do you like best about Kotis Design?

I have been using Kotis Design for several years to order products for company events, and I know I can always rely on receiving high-quality products from dependable suppliers. I love the easy-to-use order portal, which makes the process straightforward and smooth. The Kotis Design team consistently provides great customer service, responding quickly to any questions or concerns I have. I also appreciate that their design team does a fantastic job of placing logos on products, and I've never needed to request changes when reviewing proofs. I feel confident submitting my orders, knowing they are in good hands, and that I will receive them when I need them. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Currently, the Kotis team sends out purchase estimate invoices via email and sometimes I have to ask for the estimate more than once. If the estimate could be uploaded into the portal and attached to my order with an automated email notification indicating it's available for download, this would streamline the process and likely increase the speed at which a purchaser receives their estimate, which would also decrease the wait time to get a purchase order created and shared back to the Kotis Design team so they can send the order to production. Additionally, being able to go into the order and populate the PO number once available so that the order can be finalized would also speed up the entire process versus having to email the Kotis team to share the PO number.. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Very responsive customer service"
What do you like best about Kotis Design?

Working with Kotis Design has been a great experience. My account manager has always been incredibly quick to respond to all of my (many!) questions and requests, and I’ve really appreciated the responsiveness. Proofs are always turned around quickly when I ask for them, which makes the whole process smooth and stress-free. On top of that, everyone I’ve interacted with has been super friendly and easy to work with. Overall, I’ve found the team to be reliable, professional, and genuinely pleasant—I would definitely recommend them! Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

The quarterly platform fee is quite high Review collected by and hosted on G2.com.

Kristen M.
KM
Recruiting Coordinator
Mid-Market (51-1000 emp.)
"Thank you Kotis!"
What do you like best about Kotis Design?

Their customer service team is always so accommodating, and their products are wonderful. We've ordered company swag from them quite a few times, and they're always more than helpful when designing/submitting an order. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

The order minimum is sometimes hard to meet, but otherwise nothing! Review collected by and hosted on G2.com.

ER
Sr. Executive Assistant
Small-Business (50 or fewer emp.)
"Sr. Executive Assistant"
What do you like best about Kotis Design?

Kotis is incredibly easy to work with and very quick to respond to any of my questions or comments. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

There is nothing that I disliked about my experience Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Small-Business (50 or fewer emp.)
"A reputable company"
What do you like best about Kotis Design?

Very responsive and helpful; committed to customer service and building a good working relationship. Easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Some of the prints on our branded clothing did not come out perfectly, however the issue was resolved to our satisfaction. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market (51-1000 emp.)
"Kotis has completely changed our company's experience with apparel for the best."
What do you like best about Kotis Design?

They are highly resourceful. They help us navigate every request we have, make the process seamless, and they always have a positive solution. The team is also extremely kind and great to work with. Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

I genuinely do not have any dislikes. We have been working together for almost two years and have had a great experience. Review collected by and hosted on G2.com.

Daria A.
DA
Global Exepriential Marketing Event manager
Enterprise (> 1000 emp.)
"Very good service and product quality"
What do you like best about Kotis Design?

We worked with Kotis several times already and appreciate your attitude and high professionalism both from product quality and customer service Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

Prices are significally higher than from other vendors especially when you order for EU Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Small-Business (50 or fewer emp.)
"Great Product and Communication!"
What do you like best about Kotis Design?

Kotis provided me with timely communication and options to fulfill my companies needs! Review collected by and hosted on G2.com.

What do you dislike about Kotis Design?

None that I can think of.

Everything was as expected. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image