--- title: Kotis Design Reviews meta\_title: 'Kotis Design Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 334 reviews by the users' company size, role or industry to find out how Kotis Design works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 334 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Kotis Design Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Kotis Design’s **exceptional customer support** , highlighting responsiveness, efficiency, and detailed assistance throughout the design process. [(16 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047672&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Kotis Design, finding the interface simple and intuitive for everyone. [(15 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047460&qs=pros-and-cons#reviews) Users praise the **quick response time** of Kotis Design, enhancing collaboration and overall satisfaction with the service. [(11 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047074&qs=pros-and-cons#reviews) Users appreciate the **timely and efficient communication** from Kotis Design, making collaboration seamless and effective. [(9 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047189&qs=pros-and-cons#reviews) Users appreciate the **efficient process** at Kotis Design, with quick delivery and seamless order management. [(9 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047372&qs=pros-and-cons#reviews) Users feel the product is **expensive** due to high fees and unclear costs impacting overall satisfaction. [(5 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047589&qs=pros-and-cons#reviews) Users report **low quality** in some items, with unclear prints and problematic adhesives on products. [(4 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047689&qs=pros-and-cons#reviews) Users face **organization difficulties** with inventory and employee recognition, hindering efficiency and user experience. [(3 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=2036426&qs=pros-and-cons#reviews) Users note the **high prices** of Kotis Design, though some feel the quality and service justify the cost. [(2 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047105&qs=pros-and-cons#reviews) Users express disappointment with the **lack of variety** in innovative products available from Kotis Design. [(2 mentions)](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047051&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Kotis Design ##### 1. Customer Support Users commend Kotis Design’s **exceptional customer support** , highlighting responsiveness, efficiency, and detailed assistance throughout the design process. [ See 16 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047672&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth H.") EH Elizabeth H. 5.0/5 "Intuitive Platform, Superb Support" What do you like about Kotis Design? I love the simplicity of the ordering platform and inventory management. Inventory updates in real time. I also love the customer service. My account CM Cynthia M. 5.0/5 "Exceptional Custom Design Experience" What do you like about Kotis Design? I loved working with Kelsey Madden at Kotis Design. She was efficient, fast to respond, and made everything quick and easy. I appreciated how she answ ##### 2. Ease of Use Users appreciate the **ease of use** of Kotis Design, finding the interface simple and intuitive for everyone. [ See 15 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047460&qs=pros-and-cons#reviews) See Related User Reviews ![Elizabeth H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth H.") EH Elizabeth H. 5.0/5 "Intuitive Platform, Superb Support" What do you like about Kotis Design? I love the simplicity of the ordering platform and inventory management. Inventory updates in real time. I also love the customer service. My account OV Olivia V. 4.0/5 "User-Friendly Interface, Needs Inventory Precision" What do you like about Kotis Design? I love the easy to use interface of Kotis Design. It's great for when we're sharing it with people who have never used it. It's just like a basic onli ##### 3. Response Time Users praise the **quick response time** of Kotis Design, enhancing collaboration and overall satisfaction with the service. [ See 11 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047074&qs=pros-and-cons#reviews) See Related User Reviews CM Cynthia M. 5.0/5 "Exceptional Custom Design Experience" What do you like about Kotis Design? I loved working with Kelsey Madden at Kotis Design. She was efficient, fast to respond, and made everything quick and easy. I appreciated how she answ ![Ian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian M.") IM Ian M. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Clarity" What do you like about Kotis Design? I used Kotis Design very recently to order 30 hats for my team and the service reps are fast and responsive, always there for me. What I really apprec ##### 4. Communication Users appreciate the **timely and efficient communication** from Kotis Design, making collaboration seamless and effective. [ See 9 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047189&qs=pros-and-cons#reviews) See Related User Reviews ER Erin R. Small-Business (50 or fewer emp.) 5.0/5 "Sr. Executive Assistant" What do you like about Kotis Design? Kotis is incredibly easy to work with and very quick to respond to any of my questions or comments. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great Product and Communication!" What do you like about Kotis Design? Kotis provided me with timely communication and options to fulfill my companies needs! ##### 5. Efficiency Users appreciate the **efficient process** at Kotis Design, with quick delivery and seamless order management. [ See 9 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047372&qs=pros-and-cons#reviews) See Related User Reviews CM Cynthia M. 5.0/5 "Exceptional Custom Design Experience" What do you like about Kotis Design? I loved working with Kelsey Madden at Kotis Design. She was efficient, fast to respond, and made everything quick and easy. I appreciated how she answ ![Cole H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole H.") CH Cole H. 4.0/5 "Great Product Range, but Quality Issues Persist" What do you like about Kotis Design? I like the quick timing on everything from Kotis Design, as items usually take just 2-3 weeks to be delivered to our office. I also appreciate the vas ### 5 Cons or Disadvantages of Kotis Design ##### 1. Expensive Users feel the product is **expensive** due to high fees and unclear costs impacting overall satisfaction. [ See 5 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Improvement" What do you dislike about Kotis Design? quality of certain items, like ceramic mugs and how the graphics were glued on. ![Ian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian M.") IM Ian M. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Clarity" What do you dislike about Kotis Design? I didn't catch the $150 digitization fee until after I got the invoice—this is mostly on me, but I wish that was a little more clear. ##### 2. Low Quality Users report **low quality** in some items, with unclear prints and problematic adhesives on products. [ See 4 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047689&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Improvement" What do you dislike about Kotis Design? quality of certain items, like ceramic mugs and how the graphics were glued on. ![Cole H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole H.") CH Cole H. 4.0/5 "Great Product Range, but Quality Issues Persist" What do you dislike about Kotis Design? The quality of some products is a bit of an issue. Some prints and logos do not always arrive clear and crisp, especially on cheap trinkets. ##### 3. Organization Difficulty Users face **organization difficulties** with inventory and employee recognition, hindering efficiency and user experience. [ See 3 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=2036426&qs=pros-and-cons#reviews) See Related User Reviews OV Olivia V. 4.0/5 "User-Friendly Interface, Needs Inventory Precision" What do you dislike about Kotis Design? I think there are some features to the platform that could be improved, like being able to upload different files or change small things. My other iss ![Elizabeth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth B.") EB Elizabeth B. Mid-Market (51-1000 emp.) 5.0/5 "Kotis = Improved Culture" What do you dislike about Kotis Design? The only miss we've noticed so far is the opportunity for managers to be able to easily rewards & recognize their employees themselves. Today, man ##### 4. High Prices Users note the **high prices** of Kotis Design, though some feel the quality and service justify the cost. [ See 2 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047105&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Improvement" What do you dislike about Kotis Design? quality of certain items, like ceramic mugs and how the graphics were glued on. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy as pie" What do you dislike about Kotis Design? Pricing is on the higher end. The quality and customer service make up for it. ##### 5. Lack of Variety Users express disappointment with the **lack of variety** in innovative products available from Kotis Design. [ See 2 mentions ](https://www.g2.com/products/kotis-design/reviews?filters%5Bsentiment_snippet%5D=1047051&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Service with Room for Improvement" What do you dislike about Kotis Design? quality of certain items, like ceramic mugs and how the graphics were glued on. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great team, great service, good selection of products" What do you dislike about Kotis Design? I wish there were a larger selection of interesting and innovative products for developers from which to choose. ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 7/23/2026 "Great System and Process, Supported by a Strong Team" 4.5/5 What do you like best about Kotis Design? What I liked best about working with Kotis Design was how organized and user-friendly the entire process was. From placing the order to reviewing artwork and tracking the project, everything was easy to follow. Their online system kept everything in one place, which made communication simple and efficient. I also appreciated how responsive and professional the team was throughout the process. Whenever I had a question or needed an update, they were quick to respond and helpful. Overall, the experience felt well-managed and made coordinating a large custom order much easier. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? There isn't much I dislike about working with Kotis Design. One thing that could make the experience even better would be having a kickoff call with the project manager at the beginning of the project. That would help ensure everyone is aligned on expectations, artwork, timelines, and any project-specific details from the start. I think it would make the process even smoother and give clients an opportunity to get all of their questions answered upfront. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Kotis Design solves the challenge of managing custom branded merchandise by bringing design services, product sourcing, and project management together in one place. Having access to both promotional products and a design team makes the process much more efficient, especially when coordinating larger orders. Instead of working with multiple vendors, everything is handled through one team, which saves time, keeps branding consistent, and makes it easier to execute projects from start to finish. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-13150166/official_response/edit) Thanks for sharing this. We’re glad the process felt organized, easy to follow, and well-supported from order to artwork review to project tracking. That’s exactly what we want our swag program to do: bring product sourcing, design support, project management, and communication into one place so custom branded merch is easier to manage from start to finish. We also appreciate the kickoff call feedback. Communication styles can vary across different account teams, your team should be working with you on a communication plan that works for you as well. Please let your creative project manager know ahead of your next project that you'd prefer to kick off with a call first, and they should be happy to support this. Passing our team a reminder to set up calls with clients when a new project comes up as well. Appreciate you taking the time to share your experience. 7/24/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/30/2026 "Friendly Team, Efficient System, Easy Setup" 4.5/5 What do you like best about Kotis Design? I really appreciate Kotis Design's team; they're very friendly and easy to work with, which makes my experience enjoyable. They're fast and have good systems in place, which boosts efficiency. They're open to feedback, ensuring our needs are met, and they continue to enhance their products and services. I find features like showcases, inventory management, and different reports crucial in tracking budgets and managing my 50 events a year. Inventory alerts keep me updated with what's going on, and their reporting features help with quarterly reporting and budgeting. The setup process with Kotis Design was very easy, and the knowledgeable team walked us through everything, which was extremely helpful. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? I wish the showcases were branded. It would make it easier to see with our brand on those swag items. I wish there were more pictures of the suggested swag items. The photo quality is not always great. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Kotis Design provides swag, transportation, shipping, and inventory for events, making it easier to manage 50 yearly events with many moving parts. The showcases, inventory management, and reports help track inventory and budgets, with helpful alerts for new arrivals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Small-Business (50 or fewer emp.) 6/5/2026 "Responsive, Easy-to-Use MyKotis Platform and Great Pricing Support" 5/5 What do you like best about Kotis Design? Kotis is very communicative and responds quickly. Their MyKotis platform is also easy to use, and I appreciate that it’s a shared space where both me, as the client, and the Kotis team can post updates and stay aligned. They also help us find good pricing based on our order quantities, which has been really helpful. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? At this time, I don’t really have any complaints. Even when one of our shipments was mistakenly sent to the wrong address, Kotis handled the situation quickly and professionally, and the issue was corrected soon after. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Kotis allows us to order all the branded products we need from one place. They also partner with other Dexcom teams, which is a big plus because they’re already familiar with our company culture. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-12924756/official_response/edit) Thanks for sharing this. We’re glad MyKotis has made it easier to keep projects organized and give your team one place to manage branded merch, updates, and pricing support. We also appreciate you sharing your feedback on how the shipment issue was handled. Mistakes can happen and when they do, our goal is to communicate clearly, take ownership, and keep your swag program moving with as little friction as possible. It’s been great partnering with multiple Dexcom teams and getting to better understand your brand, culture, and product needs. Appreciate you taking the time to write a review. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea V.") AV Andrea V. Operations Manager Mid-Market (51-1000 emp.) 7/2/2026 "All My Projects in One Place—No More Phone Calls or Email Chains" 5/5 What do you like best about Kotis Design? The ability to manage all of my projects from the platform instead of relying on phone calls and emails. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? Nothing specific of “dislike” but maybe their software can be a bit more modernized - using AI and other features that can be implemented. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? My company uniform system. Much easier to handle with kotis now. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-13061671/official_response/edit) Thanks for sharing this, Andrea. We’re glad the platform has made it easier to manage projects in one place and cut down on phone calls and email chains. We also appreciate the feedback on modernizing the software. MyKotis is built to make swag programs, company stores, and uniform ordering easier to manage. We’re always working on improving the experience with smarter tools and features, and new updates rolled out monthly (we send a monthly newsletter about this - linking below, check out and subscribe to see new updates!) Client feedback is important to this process. If there are specific features or AI use cases you see being beneficial, please send your account team an email with some notes. They can note your feedback to our client feature requests tracking. Appreciate you taking the time to share your experience. [See how Kotis Design improved](https://news.kotisdesign.com/tech-update-24-self-service-portal-tools-inventory-data-updates) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kris K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kris K.") KK Kris K. Marketing Operations Consultant Mid-Market (51-1000 emp.) 6/5/2026 "Responsive Team and High-Quality Products" 5/5 What do you like best about Kotis Design? The team is very responsive and the quality of products is high. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? I wish there was a self-service option for ordering and I wish I could pay immediately rather than waiting for an invoice in a separate session. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? being able to create several ordering pages for various teams and use cases has been really great. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-12926462/official_response/edit) Thanks for sharing this, Kris. We’re glad to hear our team has been responsive and that the product quality has met the mark. It’s also great to hear the ordering pages have helped support different teams and use cases. We appreciate the feedback on self-service ordering and payment for new product orders. Our swag programs do allow self-service ordering for products already in inventory, so it sounds like you may be referring to the ordering process for new products. MyKotis helps keep that process organized in one place, including proofs, approvals, order details, and updates so we can provide self-service through as much of your order process as possible. Though, for new product orders, we keep an extra step between order submission and payment so our team can confirm the final invoice before production. Pricing can change based on the final design, quantity, decoration, and shipping, which aren't finalized until after you submit your order. That step also helps us catch last-minute issues, like stock changes or timing concerns, before an order moves forward, saving time and disappointment later. This process also helps us keep pricing tighter instead of building in a larger cushion upfront for every order, which is what we see with most self-service options. That said, easier ordering and a smoother payment flow are absolutely things we want to keep improving, so we’re sharing this feedback with our team. If you have questions or thoughts about this, we’d love to hear it, please don’t hesitate to discuss with your account team. Thank you for taking the time to share your experience! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Cynthia M. 2/4/2026 "Exceptional Custom Design Experience" 5/5 What do you like best about Kotis Design? I loved working with Kelsey Madden at Kotis Design. She was efficient, fast to respond, and made everything quick and easy. I appreciated how she answered all my questions in detail, which left me well informed. Designing the bar mitzvah sweatshirt was pretty amazing. Kelsey Madden listened to my suggestions and incorporated them perfectly. The sweatshirt turned out great, and my kid loves the feel of it. I also appreciated Kotis Design's time efficiency and professionalism. They logically explained the timeline for ordering and delivery, which was really helpful. The initial setup was easy, and I got valuable feedback on my ideas for the design. Overall, they were great, and I appreciated everything they did. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? Nothing Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Kotis Design solved my party favor dilemma for my son's bar mitzvah. They were time-efficient, logical, and professional, clearly explaining timelines, order requirements, and delivery. It was informative and smooth. Review collected by and hosted on G2.com. Show More Response from Madison McCausland of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-12310837/official_response/edit) Cynthia, thank you for taking the time to write this thoughtful review. Designing something special for a bar mitzvah is a pleasure. We appreciate you trusting Kotis with such a meaningful moment and are so glad we could help with your swag! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/29/2026 "Customer Service is Top Tier!" 4/5 What do you like best about Kotis Design? I really like the responsiveness and quick turnaround that Kotis Design offers. If it's possible, they'll make it happen. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? I'd like to see a more user-friendly portal/dashboard for program owners. I don't find things easily when I go looking, as a program owner. It'd likely take a bit of UX research but the website is not intuitive. It's clunky in many places: ordering from inventory is one most recent place I noticed. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? I save time by using Kotis Design to manage inventory, create redemption portals, and look-books. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-13183059/official_response/edit) Thanks for sharing this. We’re glad our team’s responsiveness and quick turnarounds have made a difference, and that the Kotis swag program is helping you save time. We also appreciate the candid feedback on the platform experience. It should feel intuitive when you’re ordering from inventory, checking details, or managing your program day to day. And it was built to keep swag programs practical and easy to manage without extra feature overload. It purposely has a basic, no frills design which is supposed to make finding and doing what you need easier. Because your feedback is different from what we typically hear, we'd love to get a better understanding from you about where the dashboard feels clunky or hard to navigate. If you’re open to it, a quick call with your program manager might be helpful. They can walk through the areas causing friction, share tips that may help you now, and pass your specific feedback to our dev team as we continue improving the platform. Appreciate you taking the time to share both the good and the areas we can improve. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Megan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan G.") MG Megan G. Director, Events Financial Services Mid-Market (51-1000 emp.) 3/26/2026 "Quality Promotional Products with Fast, Accommodating Customer Service" 4.5/5 What do you like best about Kotis Design? Kotis offers quality promotional products and their customer service is better than I have seen. They are very quick, efficient and accommodating. It took no time to onboard with them as a new vendor. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? I haven't found any dislikes yet, but I am at the very beginning of our working relationship. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Customer event swag, branded promotional items, and ensuring our go to market presence is professional, modern, on brand, and consistent. Review collected by and hosted on G2.com. Show More Response from Madison McCausland of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-12549383/official_response/edit) Megan, glad to hear the onboarding process was quick and easy and that our team delivered a high level of responsiveness and service. We pride ourselves on providing a seamless customer experience. Our team is excited to continue building the partnership as we grow together! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller OV Olivia V. 2/13/2026 "User-Friendly Interface, Needs Inventory Precision" 4/5 What do you like best about Kotis Design? I love the easy to use interface of Kotis Design. It's great for when we're sharing it with people who have never used it. It's just like a basic online shopping experience, so it's very self-explanatory. Review collected by and hosted on G2.com. What do you dislike about Kotis Design? I think there are some features to the platform that could be improved, like being able to upload different files or change small things. My other issue is inventory management. It's not always the correct things that are being added back in or out. And we don't always have the most precise counts. Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? Kotis Design helps with inventory management, ensuring our event supplies move in and out smoothly and are restocked accurately. It simplifies managing immediate flag needs and event zones, supporting our logistical needs seamlessly. Review collected by and hosted on G2.com. Show More Response from Madison McCausland of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-12357057/official_response/edit) Hi Olivia! My name is Madison, and I oversee our customer experience team here at Kotis. Thank you for taking the time to share your feedback, and for calling out the ease of the platform and how it supports your online shopping experience. We’re actively prioritizing improvements that make the platform more self‑service and intuitive, and several of the items you mentioned are already on our roadmap for upcoming releases. We regularly share technical updates with our program admins, so you’ll continue to see enhancements roll out there. On the inventory side, we work closely with our warehouse team to maintain accuracy and can absolutely continue cycle counts to further tighten that up. I’ll have our Platform Team Manager reach out to schedule a feedback call as well. Our in‑house development team relies heavily on feedback like this to keep improving the platform, and we truly appreciate you being a partner in that process. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/21/2026 "Amazing, Responsive Team with the Latest and Greatest Products" 5/5 What do you like best about Kotis Design? The TEAM! Hands down they are amazing, on top of it, super responsive, have the latest and greatest products and know what we like! Review collected by and hosted on G2.com. What do you dislike about Kotis Design? Nothing. Only have positive things to say! Review collected by and hosted on G2.com. What problems is Kotis Design solving and how is that benefiting you? They tailor merch to our needs - events, conferences, offsites, seasons. Review collected by and hosted on G2.com. Show More Response from Katie DeQuina of Kotis Design [Editedit](https://www.g2.com/survey_responses/kotis-design-review-13140530/official_response/edit) Thank you so much for taking the time to leave a review. Glad to hear you've had such a great experience with Kotis. 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