# Kizen Reviews **Vendor:** KIZEN **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 35 ## About Kizen Kizen helps enterprise leaders empower their teams with unprecedented autonomy, efficiency, and agility. Integrate with your current tech stack or power all of your data, sales, marketing, HR, and operations initiatives using Kizen as the heart of your enterprise. SKYROCKET SALES PRODUCTIVITY & PREDICTABILITY. Close more deals faster with suggested next best actions, predictive forecasts, and low performance alerts. AI-DRIVEN, AUTO-DEPLOYED 1-TO-1 JOURNEYS. Hyper-automated customer journeys that learn from every data point in your business. IDENTIFY & HIRE STAR TALENT AT WARP SPEED. AI-assisted HR administration to hire quickly, automate & adapt workflows, and retain your MVPs. AI-ACCELERATED IT SUPPORT, DATA OPS, & APP CREATION. Unified, centralized data plus a no-code interface allow you to launch in hours what used to take weeks. MAXIMIZE EXPERIENCES & EFFICIENCY USING AUTOMATION. Streamline workflows and manage, automate, & support initiatives in real-time using a single, no-code application. ## Kizen Pros & Cons **What users like:** - Users love the **user-friendly design** of Kizen, which simplifies processes and enhances productivity across teams. (3 reviews) - Users value the **automation features** of Kizen, which streamline workflows and enhance customer interaction efficiency. (2 reviews) - Users value Kizen's **automation efficiency** , which significantly reduces manual work and enhances marketing and sales processes. (2 reviews) - Users value the **automation features** of Kizen for streamlining processes and reducing manual workload effectively. (2 reviews) - Users value the **automation capabilities** of Kizen, appreciating how it streamlines workflows and improves engagement effortlessly. (2 reviews) - Efficiency (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) - Intuitive (2 reviews) - Organization (2 reviews) **What users dislike:** - Users find **navigation and configuration limitations** frustrating, as simpler options are needed for better user experience. (2 reviews) - Users struggle with **workflow issues** due to complex categories and limited third-party integrations that disrupt efficiency. (2 reviews) - Users find that **access restrictions** in Kizen can limit advanced configurations and complicate deeper adjustments. (1 reviews) - Users find that the **complex features** of Kizen can be limiting and difficult to adjust to their needs. (1 reviews) - Users find that **feature limitations** hinder advanced configurations and complicate making deeper adjustments effectively. (1 reviews) - Users face **implementation challenges** due to limited native integrations with essential third-party tools, affecting workflow efficiency. (1 reviews) - Inefficient (1 reviews) - Users experience **integration difficulties** with Kizen due to limited native connections, hindering seamless workflows. (1 reviews) - Users are frustrated with the **limited native integrations** of Kizen, hindering seamless workflows with essential third-party tools. (1 reviews) - Limited Customization (1 reviews) ## Kizen Reviews ### 1. Intuitive, High-Performance Automation With Seamless Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** talha a. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2026 **What do you like best about Kizen?** Kizen gives an intuitive, easy to use interface with best performance and seamless integrations. It’s AI driven tools helps to automate tasks effectively which saves time and enhances productivity. The tool delivers great value with strong customer support and easy onboarding. I the initial pricing seems high, but ROI is clear due to its strong performance and automation capabilities. **What do you dislike about Kizen?** Kizen offers great features however, its pricing can be steep for smaller teams. It also glitches during the integration sometimes. Support could be faster in responding to sudden and urgent queries. **What problems is Kizen solving and how is that benefiting you?** Our team struggled with manually managing workflows and tracking performance which led to errors and inefficiencies. But after implementing Kizen, we can easily automate tasks, and tracking performance which the performance in real-time. It has a great drag and drop interface which has simplified daily processes and has enhanced the overall performance. Since this tool, we have saved around 8 hours per week and our errors have reduced to 30%. ### 2. All-in-One CRM That Keeps Sales, Contacts, and Follow-Ups Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole A. | Sr. Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Kizen?** It keeps everything in one place. Instead of juggling different tools, I can manage contacts, track sales, and automate follow-ups all together. It helps save time and makes staying organized a lot easier. **What do you dislike about Kizen?** It can feel a bit overwhelming, especially for those new to the product. There are a lot of features, so it takes time to learn where everything is and how to use it efficiently. Sometimes it’s not as intuitive as I’d like, which can slow things down. **What problems is Kizen solving and how is that benefiting you?** It keeps track of customers and stays on top of follow-ups. Before, it was easy to forget things or have information scattered in different places. With Kizen, everything is organized in one system and some tasks are automated, which saves time and helps make sure nothing slips through the cracks. ### 3. Streamlined Our Marketing with Powerful Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil P. | Marketing Analyst **Reviewed Date:** October 01, 2025 **What do you like best about Kizen?** I appreciate Kaizen's user-friendly interface and robust automation features, which streamline our marketing and sales processes effectively. The platform's ability to consolidate multiple tools into one solution and provide a single source of truth for customer interactions is invaluable. I also value the responsive support team and the automation of follow-ups, campaigns, and reporting that reduce manual workloads and improve engagement. The customizable dashboards, analytics, and seamless integration with other tools enhance reporting and workflow efficiency. These features allow us to make strategic use of our time and optimize campaigns swiftly. **What do you dislike about Kizen?** I dislike the limited native integrations with certain third-party tools we use, which can hinder the seamless workflow I desire. **What problems is Kizen solving and how is that benefiting you?** I use Kaizen to centralize customer data, automate outreach, and gain insights, which streamlines our marketing and sales processes, reduces manual work, improves customer engagement, and provides time for strategic work. ### 4. All-in-One CRM, Analytics, and Sales That Simplifies Our Stack **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Kizen?** CRM, Analytics and sales in one tool helps avoid too many tools **What do you dislike about Kizen?** A steep learning curve and isn't as easy to set up **What problems is Kizen solving and how is that benefiting you?** We don't need to use multiple tools in the orgnization and helps in automating our campaigns ### 5. Centralizes Customer Data and Automates Workflows Seamlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Kizen?** What I appreciate most is its ability to centralize customer data and automate workflows without adding unnecessary complexity. **What do you dislike about Kizen?** Some advanced configurations feel limiting to me, and making deeper adjustments can be challenging. **What problems is Kizen solving and how is that benefiting you?** This platform addresses the issue of fragmented customer data and the challenges of managing workflows manually. By integrating data, automation, and analytics into a single solution, it streamlines processes and improves efficiency. ### 6. Agile CRM tool with excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kizen?** We are able to customize and adjust the system, forms, displays, and more to fit our business needs. As the company grows, we can tweak Kizen to be what we need, instead of fitting ourselves into what the product offers. Also, the sucker service is spectacular. From custom build outs to how-to videos, to regular check ins, it really feels like the Kizen team wants to make the system work for us in every way. **What do you dislike about Kizen?** I think there could be a bit more flexibility in reporting services. I'd love to be able to easily export my dashboards as a PDF to share with team members who don't use the system. I'd also like the ability to create my own visual representations of our data similar to how tableau works, instead of just the options in the tool. **What problems is Kizen solving and how is that benefiting you?** We are using Kizen for several different functions. We maintain our customer database, track our deals/purchase orders, and now create/send our marketing updates. It is our central "source of truth" for all things sales/marketing related. ### 7. Helps to nurture leads with its marketing automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Jatin Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Kizen?** It provides a marketing automation tool to create email campaigns to engage customers. It provides a report and tracking feature to get sales insights with customization options in workflow and business chart needs. Provide integration tool to connect with e-commerce brand. **What do you dislike about Kizen?** Its integration is complex and creates issues while integrating with other software and platforms. **What problems is Kizen solving and how is that benefiting you?** It provides a centralized data platform to get a 360-degree view of the customer, which helps the team to communicate with customers easily and manage the contact list. Its automation tool helps to generate new leads through its email campaign feature and also helps to track the campaign to get the sales data. ### 8. Kizen for Coworking Spaces **Rating:** 4.5/5.0 stars **Reviewed by:** Cesia P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kizen?** Kizen provides fully customizable automation, flexibility, user data, and process for our member journey and sales pipeline. Forms for our building walkthroughs/upkeep easy search bar function, and activities dashboard to track our KPIS. **What do you dislike about Kizen?** It can be a bit laggy, and multiple activities and automation can be triggered (It might be more of a user error though) Error code 404 often. **What problems is Kizen solving and how is that benefiting you?** Kizen is helping us by storing and gathering data for our members, so we can make decisions based on the data we collect. Through automation, we have set up a process so incoming members get everything they need before they are even onsite. The team is assigned specific activities associated with their role and their part of the member journey process. ### 9. Great tool to save time for small architecture firm **Rating:** 5.0/5.0 stars **Reviewed by:** Sara F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Kizen?** We love the ability to track time and invoice clients with automations set up for different types of clients with email templates based on hourly/lump sum projects (used to use Excel). We also appreciate the reminder emails to follow up with clients on their invoices and reminder to bill active projects. **What do you dislike about Kizen?** Getting the automations and email templates set up and then working out the bugs for different client types took some time, but it's been smooth sailing since then. **What problems is Kizen solving and how is that benefiting you?** Automation of invoicing and database for sending out marketing info. The product has reduced time spent logging time, creating invoices, and ensuring we send out reminder emails to get paid in a timely manner. ### 10. KIZEN is easy to use and powerful! **Rating:** 5.0/5.0 stars **Reviewed by:** Jake R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kizen?** KIZEN does everything I need from a lead management service and more. It's automations are super helpful for tracking lead status and requesting updates from my team. I really enjoy using the email and form builders as well. Customer service is amazing as well. **What do you dislike about Kizen?** It can be pricy if you have a large team. I have also had a tough time navigating some of the settings areas on the website, but eventually was able to figure out where everything was located. **What problems is Kizen solving and how is that benefiting you?** It is helping me track leads from various sources and keep a current status for each entry. It also notifies my team to update leads via automation that I created. ### 11. Very like it familiar with all **Rating:** 4.5/5.0 stars **Reviewed by:** Saleem B. | Manager Security, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2023 **What do you like best about Kizen?** Kizen very comfortable in using it everyone. **What do you dislike about Kizen?** Advertising is not good required for More advertising for All age. **What problems is Kizen solving and how is that benefiting you?** Samples distribution ### 12. Kizen has changed our company **Rating:** 5.0/5.0 stars **Reviewed by:** Steven W. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Kizen?** The level of automation, data collection, and ability to have a log of activity and accountability has helped improve quality of external communication with brand consistency. **What do you dislike about Kizen?** The skills needed to manage automation is not easily managed internal and still require Kizen account manager to help make changes. **What problems is Kizen solving and how is that benefiting you?** Tracking of communication, cash flow projections, inventory allocation, and internal data for multiple departments in one system ### 13. Amazing time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Elise M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Kizen?** I love the clean UI and it is so customizable to our business needs and workflows. **What do you dislike about Kizen?** I would really like to see more organizational capabilities for all our templates and automations and workflows **What problems is Kizen solving and how is that benefiting you?** It is allowing us to do more with less! It also has eliminated multiple spreadsheets that we use to have to keep manually updated with information ### 14. Best advertising app **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjeev Kumar Yadav . | Assistant Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Kizen?** The best thing about kizen is training means to be easy, easy ui understanding and thee ratio of work and efficicy is appericiable because your work will be done with in go. **What do you dislike about Kizen?** Sometime i personally face some lags like buttons not working properly and the basic ui based problem so yea these things need to be change. Others i thing all good **What problems is Kizen solving and how is that benefiting you?** One of the vest problem kizen solving in working with a group, when working with kizen, people get very the data one person uses is easy understandable by others and for this kind of platform a minimal training is required. ### 15. very fast growth **Rating:** 4.0/5.0 stars **Reviewed by:** Rishaang K. | Performance marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Kizen?** Ease of use in terms of functionality and the security for client data. **What do you dislike about Kizen?** the user interface could have been a lot better. It's high priced for a small agency like ours. **What problems is Kizen solving and how is that benefiting you?** As a digital marketing agency and a performance-based agency, the best solution is to boost sales and achieve business goals. ### 16. Kizen Application Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Kizen?** What I liked the best about the Kizen software application is the fact that the app creates curated trainings for all of my team members on a variety of subjects. **What do you dislike about Kizen?** What I disliked the most about the Kizen software application is the fact that sometimes the training software that the team used could sometimes be a little bit muddled and the UI or user interface was not as clear as it tc could have been. **What problems is Kizen solving and how is that benefiting you?** The problems I solved most frequently with the Kizen software application is the ways in which we can train our team, especially new team members en-masse with different courses so that they can get up to speed and learn about different areas of the company. ### 17. Kizen is a good software company that gives good relations and profitable intel to many people. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Kizen?** Kizen is great for what they do and are good. **What do you dislike about Kizen?** There aren't many dislikefull things about kizen **What problems is Kizen solving and how is that benefiting you?** Kizen is helping with many things that are leading to benefiting me. ### 18. Easy and practical **Rating:** 3.0/5.0 stars **Reviewed by:** Myllena G. | Auxiliar administrativa, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Kizen?** Kizen is very good at integrating sales with marketing, and customers can be managed in a more advanced way, as you can add information related to them in the customer information. Contacts are also now under our supervision. We can also make a call through it, which has made it much easier for us to build a healthy relationship, and the availability of virtual meetings with a single person is also incredible. The most attractive feature of this CRM software is its dashboard, which is highly reliable and secure, and it has also enabled us to monitor other teams' dashboards. Sales management and customer management can now be done using a single software. **What do you dislike about Kizen?** My expectations regarding this software were all met and it kept its promise to provide the best service and features, but unfortunately its subscription is very expensive and we do not like such high prices. **What problems is Kizen solving and how is that benefiting you?** Kizen is a tool that has allowed us to streamline our business, and customer management is also very advanced. Now we can add information related to them under the customer information. The ease of calls and virtual meetings is very useful, as it has allowed us to establish a solid relationship with our clients. Its dashboard is another amazing thing about it. It is undoubtedly a time-saving software, but it is very difficult for us. ### 19. Kizen is a great resource to increase sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lucca P. | Assistente Curador de Chat Bot Senior, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Kizen?** Kizen managed to double the target of my company, Dasa. We acquired new customer leads, with quality marketing and by boosting our products to the market. **What do you dislike about Kizen?** I like everything, as the platform has only brought benefits to the company. As the front line of the project, I invested in this powerful resource, and we had a 64% increase in sales of our product, with the best quality. Kizen exceeded my expectations, I highly recommend it for medium and large companies. **What problems is Kizen solving and how is that benefiting you?** We managed to capture the right clients, making the information reach them much more conveniently, and we reached a large audience with the marketing promotion of our brand. Thanks to Kizen. ### 20. kizen **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima H. | Human Resources Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Kizen?** kizen is the best application to interact with clients and make healthy relationships with customers, and it manages customer information. This software is secure for clients data and easily managable **What do you dislike about Kizen?** Everything is good in this software but make pricing low pricing is a little bit high for regular companies, and the disign of the software need to upgrade for more refined solutions **Recommendations to others considering Kizen:** I would highly suggest Kizen for business sales **What problems is Kizen solving and how is that benefiting you?** This software helps to enhance skills and helps in digital maketing, a suitable platform to support customers and boost sales. It also develops productivity and helps to achieve goals for business growth and challenges; the best part is that they have an online technical support chat team. ### 21. A tool to boost up a business. **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley A. | Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Kizen?** Kizen is so good at integrating marketing sales and clients can be managed in a more advanced way like can add the information related to them under the client information. Contacts too are now under our supervision. We can also make a call using it which made it very easy for us to make a healthy relationship and also the availability of virtual meetings with a single individual is also amazing. The most appealing feature of this CRM software is its dashboard which is highly reliable and secure and has also made us able to keep a track of other team’s dashboard too. Sales management and customer management can now be done using a single software. **What do you dislike about Kizen?** My expectations from this software are all fulfilled and it kept its promise of providing the best service and features but unfortunately, its subscription is very expensive and we don’t like such high pricing. **What problems is Kizen solving and how is that benefiting you?** Kizen is a tool that has enabled us to boost our business and the management of clients is also very advanced now we can add the information related to them under the client information. The facility of virtual calls and meetings is very helpful as it has enabled us to make a solid relationship with our clients. Its dashboard is another amazing thing about it. No doubt its time-saving software but is quite hard on our pockets. ### 22. It has helped me change the way in which it manages to manage clients properly **Rating:** 3.5/5.0 stars **Reviewed by:** Iovanna O. | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2020 **What do you like best about Kizen?** It has an interface that is quite easy to adapt, so it allows me to use it in a much simpler and more efficient way, its performance (from my point of view) is great, it has helped me change the way I managed to do it. Proper management of clients, allowing me to include information in the system about the contact details of my clients, the fact that I put at my disposal tools and functionalities that help to consolidate the digital marketing strategies of my company is something exceptional, since In this way, I can improve the way my campaigns are executed in a much more personalized and complete way in conjunction with my clients' data, which allows me to segment my campaigns according to the needs of each client, their Reports are quite useful to make decisions in a more effective and faster way, so for me it is a very good application for the integral management of clients and marketing **What do you dislike about Kizen?** The only thing I could complain about is the price, it is very expensive, however it is worth every penny of what it costs. **What problems is Kizen solving and how is that benefiting you?** It has allowed me to improve the way in which I approach the digital marketing of my company based on the needs of my clients, since together with the data that I have registered in the platform I can design strategies that impact both visually and in concept to my clients, thus allowing me to increase my sales much faster and in the same way increase the reach of my products. ### 23. It is provided with metrics that have been very useful when making a decision within my company **Rating:** 3.5/5.0 stars **Reviewed by:** vera h. | Director de marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about Kizen?** It is provided with a fairly simple interface to handle, with a good distribution of the elements which makes navigation very intuitive in that sense, it is also provided with metrics that have been very useful when making a decision within my company. **What do you dislike about Kizen?** Its price is quite high for small companies, so Kizen is definitely not an option for them **What problems is Kizen solving and how is that benefiting you?** I have been using it to improve the sales processes and the relationship with my clients since it has quite useful tools to improve the implemented marketing strategies and its feedback option is very useful when wanting to improve any option and we do not know at the moment how to start. ### 24. the marketing automation software **Rating:** 3.5/5.0 stars **Reviewed by:** Juliana C. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2020 **What do you like best about Kizen?** Platform is easy to use and the user interface is very intuitive. You do need experience for using it. The customer support is very great as well, they support you always whenever you reach them. It enables viewing contact records and dashboard to other teams as well. You can make personal meetings or virtual calls easily. You can schedule activities. It can easily be accessed from your phone too. It has helped us a lot. The functionality is great. It provides marketing, customer management and sales benefits in all in one platform. **What do you dislike about Kizen?** The premium plan of kizen is very expensive, you cannot afford it if you are running small business. Dashboard need some improvements as well. The structure of software needs to be improved too. The new platform does not have some of its good features. You still need some learning curve but yes, the support team is very helpful so we can neglect this one. There are still a few improvements needs to be done. **What problems is Kizen solving and how is that benefiting you?** We were looking a better software to collect, store and access the data of customer for our sales team and yes, this CRM helped us a lot in this. we have now customizable dashboards to do all these activities. It is good but expensive. It is easy to use so our sales team learnt it in few days. Our team has loved using this CRM and it has been a wonderful experience so far. ### 25. Extremely intuitive tool that has greatly enhanced our team's productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Kizen?** Kizen has improved collaboration among our team, increased productivity, and allowed us to gain better insight into our business. Our team had been using Salesforce for 4+ years and ended up having to pay for additional third-party applications to piece together a solution that still didn't work perfectly for us. The transition to Kizen from Salesforce was seamless, and the Kizen team was there to walk us through it every step of the way. We have been nothing short of impressed with Kizen's best-in-class product suite and team. **What do you dislike about Kizen?** As of now, we have been completely satisfied with Kizen. **Recommendations to others considering Kizen:** I would highly recommend switching to Kizen - it has met and exceeded all of our expectations. **What problems is Kizen solving and how is that benefiting you?** We are using Kizen to manage our business development efforts, making sure we are staying in front of all the right prospects. Kizen's ease of use has led to more team members actually using the CRM, thus allowing for more accurate reporting and insights. As we accumulate more data in Kizen, we plan to utilize Kizen's automation tools to drive further productivity improvements. ### 26. Flexible, Powerful CRM with Strong UI **Rating:** 4.0/5.0 stars **Reviewed by:** Wendell N. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Kizen?** Kizen is an intuitive CRM that is easy to use without much prior experience. The timeline that tracks all communication with individual clients is essential when dealing with many clients over an extended period of time. We are a non-profit, and the sales pipelines also make it easy to track multiple donors in process. Kizen has worked really well for us. When we do run into snags, they are quick in responding with technical support via online chat. Friendly people! **What do you dislike about Kizen?** We are unusual in that we often need to import contacts from an outside source. There is no feature to prevent automatically overriding contact information if the email address is the same. It would be nice if it would throw a warning, and offer the option to replace/merge/skip. (I doubt, however, most business would have the same need of this feature as we do.) **Recommendations to others considering Kizen:** Consider what the areas are that are absolutely essential needs, and check around. Our primary considerations: cost, ease of use, strong UI, great tracking of client interactions, pipelines. Eventually we will use the automations and product sales features, but for now can't speak to those. **What problems is Kizen solving and how is that benefiting you?** Kizen makes it simple to communicate with a large constituent base. There is infinite segmenting of clients, which makes targeted communication a breeze. We keep fairly extensive information on our clients, and Kizen is highly customizable in the kinds of information that we can track. ### 27. This team is the best thing that's happened to us! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Kizen?** Since we started using Kizen we've been able to take a stronger hold in our market and we're excited to see how much we can grow with their continued help and insight. Their customer support has helped up seamlessly import their program and it's really improved productivity across the whole team! **What do you dislike about Kizen?** So far I do not have much to complain about. Sometimes the pages take a little longer to refresh than I'd like, but that may be my internet. **What problems is Kizen solving and how is that benefiting you?** Pipeline potential and what we have the capacity to extend ourselves to is the most beneficial development so far. This should help us to manage our bidding in a way we've never been able to visualize as clearly before now. ### 28. Kizen Pawsitively changed the game for us **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Kizen?** We have VERY complicated processes and Kizen not only keeps up with us but helps streamline it so we are a thousand times more efficient in our day-to-day operations! The best thing about Kizen is when setting it up, the answer was NEVER "our platform can't do that" - there was always a way to make everything we need work! Sometimes it took work on our part, sometimes work on Kizen's part up it was always PAWSSIBLE. :) **What do you dislike about Kizen?** The learning curve is the only thing I can say we don't like, but I think this is because 1. we are dog people not business people so learning any new platform is tough for us and 2. we have such complicated needs we have to understand the workings of Kizen really well. **What problems is Kizen solving and how is that benefiting you?** For us using Kizen is like each team member having an assistant. It streamlines things, automates things and allows each team member to know where things are at any given time. Kizen has been TIME SAVING and gives us peace of mind knowing nothing will fall through the cracks. ### 29. Perfect for managing inbound leads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2019 **What do you like best about Kizen?** Kizen’s Sales CRM is hugely underrated. Not only does it allow for seamless communication within sales teams and inter-departmental collaboration, but it’s also device-agnostic. Sales teams can view contact records and dashboards, log in-person meetings or virtual calls, schedule activities for follow-up, etc. from their phones, tablets, or desktops. **What do you dislike about Kizen?** I have no complaints at the moment. Everything works as I expected it to. **What problems is Kizen solving and how is that benefiting you?** I wasn’t solving a specific problem but was familiar with and tired of the current marketing automation and sales CRM options available. That was the catalyst to giving Kizen a shot. I started on a free trial and the rest is history. ### 30. The gold standard for SMB all-in-ones **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer Marie F. | Customer Support Specialist & Operations Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Kizen?** For me, the best part of Kizen is the sheer amount of functionality this platform has. As a small business owner, I can manage my marketing, sales, and customer service (incl. retention efforts) in one place. **What do you dislike about Kizen?** I can’t pinpoint a “dislike” - I have, of course, requested additional features, but the team has been both quick to respond and quick to push those requests! **What problems is Kizen solving and how is that benefiting you?** Besides the “all-in-one” aspect, I’m really enjoying Kizen’s behavioral tracking. I didn’t truly have this with other business software I’ve used. Being able to cater to different contacts based on not only their demographics, but also on their behavior has been HUGE for my business. ### 31. The CRM I’ve been looking for! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2019 **What do you like best about Kizen?** The Timeline feature within each Contact Record has revolutionized the way we do business. Now, every interaction with every contact (prospect or client) is not only tracked, but also timestamped. No more duplication of efforts. **What do you dislike about Kizen?** The lack of native integrations, although Kizen’s team has ensured me that’s coming. **What problems is Kizen solving and how is that benefiting you?** I covered this earlier, but we have a small team so all team members need to be working at-capacity or as near to capacity as possible. We need to leverage every minute of everyone’s time. Kizen’s Sales CRM allows us to do that by tracking literally everything, and also by giving us the opportunity to automate repetitive tasks. ### 32. Long-time user, first-time reviewer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Kizen?** My favorite feature in the Kizen stack is their Marketing Cloud; specifically, their Marketing Automation. Internally, Kizen's Automations have helped me save 10-15 hours of my time weekly by putting administrative and operational tasks on autopilot. But, more importantly, this functionality has allowed me to create dynamic customer experiences at every stage of my B2B funnels increasing my bottom line. **What do you dislike about Kizen?** No complaints, though I do wish their Sales CRM included the ability to sync Activities with my Google Calendar. **Recommendations to others considering Kizen:** My favorite feature in the Kizen stack is their Marketing Cloud; specifically, their Marketing Automation. Internally, Kizen's Automations have helped me save 10-15 hours of my time weekly by putting administrative and operational tasks on autopilot. But, more importantly, this functionality has allowed me to create dynamic customer experiences at every stage of my B2B funnels increasing my bottom line. **What problems is Kizen solving and how is that benefiting you?** I was tired of piecing together several mediocre software solutions to tackle my marketing and sales initiatives. Kizen gave me an "all-in-one" solution that allowed me to collect, store, and take informed action on my data. As I mentioned, I've experienced a huge time savings and an increase in company revenue. ### 33. Impossible to scale our Marketing initiatives without it **Rating:** 5.0/5.0 stars **Reviewed by:** Steven A. | Associate Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Kizen?** Marketing. dashboards. Having access to all of our organization's marketing data in one place enables the team to quickly understand priorities and take the necessary action steps. Everyone is able to see up-to-date key performance indicators that our marketing initiatives run on. **What do you dislike about Kizen?** There's always a learning curve with new technology, but their customer support team has been surprisingly accessible. **What problems is Kizen solving and how is that benefiting you?** The members of our marketing team were working in silos, unsure of the goals of the team and organization. We were looking for a tool with customizable dashboards that also allowed us to collect, store, and execute on lead and customer details. ### 34. Easiest CRM ever **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Kizen?** Kizen is very easy to use and has one of the better email builders out there. Overall it’s a very intuitive platform. The customer service is top notch. **What do you dislike about Kizen?** It is a newer platform so it doesn’t have some of the more advanced features built...yet. **What problems is Kizen solving and how is that benefiting you?** Kizen has automated nearly all of our workflows in a way we weren’t able to before. ### 35. Product Functionality and Excellent Services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Kizen?** Kizen is among the best CRM products that you can find in the market since it allows me to save my information in various formats. The product has superb when compared to other software in asset management since it is very fast and easy to use. The software’s customer support is awesome, and they can attend to customer’s questions on installation and usage. **What do you dislike about Kizen?** With Kizen’s premium payment plans, it proves to be very expensive, especially for young and small businesses. In addition to pricing, the developers should improve their dashboard so that navigation between tabs becomes easier for users. The general structure of the software’s platform should be improved. **Recommendations to others considering Kizen:** Users who need to manage their marketing campaigns over email, social media, and mobile devices should try Kizen. The software has excellent services, especially in customer relationship management. **What problems is Kizen solving and how is that benefiting you?** We used the software in customer relationship management in our business and realized how important it is. The software is also helpful in tracking the company’s data and contacts. The features such as email syncing and survey are suitable for businesses in different industries. ## Kizen Discussions - [What is Kizen used for?](https://www.g2.com/discussions/what-is-kizen-used-for) - [How i get my reward?](https://www.g2.com/discussions/how-i-get-my-reward) - 1 upvote - [View Kizen pricing details and edition comparison](https://www.g2.com/products/kizen/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+11%3A31%3A28+-0500&secure%5Bsession_id%5D=6de9a750-b98c-4716-bfb2-d1e1dd5eb8d4&secure%5Btoken%5D=06d389fb2acaa2f2f4610ba9d36bd2f4b90bb421644352356a7772a7e3483d3d&format=llm_user) ## Kizen Integrations - [OTS (Optimal Transportation Spend) Freight Procurement Software](https://www.g2.com/products/ots-optimal-transportation-spend-freight-procurement-software/reviews) ## Kizen Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Data Sourcing** - Data Enrichment - Expandability - Multiple Devices **Sales Team** - Flexible Sales Process - Training Mode - Playbooks **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Intelligence** - Opportunity Identification - Zero-touch Renewals - Smart Content **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mapping** - Multiple Org Charts - Stakeholder Roles **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Customer Revenue Optimization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Kizen Alternatives - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,066 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (756 reviews)