Kizen gives an intuitive, easy to use interface with best performance and seamless integrations. It’s AI driven tools helps to automate tasks effectively which saves time and enhances productivity. The tool delivers great value with strong customer support and easy onboarding. I the initial pricing seems high, but ROI is clear due to its strong performance and automation capabilities. Review collected by and hosted on G2.com.

Kizen offers great features however, its pricing can be steep for smaller teams. It also glitches during the integration sometimes. Support could be faster in responding to sudden and urgent queries. Review collected by and hosted on G2.com.

It keeps everything in one place. Instead of juggling different tools, I can manage contacts, track sales, and automate follow-ups all together. It helps save time and makes staying organized a lot easier. Review collected by and hosted on G2.com.

It can feel a bit overwhelming, especially for those new to the product. There are a lot of features, so it takes time to learn where everything is and how to use it efficiently. Sometimes it’s not as intuitive as I’d like, which can slow things down. Review collected by and hosted on G2.com.

I appreciate Kaizen's user-friendly interface and robust automation features, which streamline our marketing and sales processes effectively. The platform's ability to consolidate multiple tools into one solution and provide a single source of truth for customer interactions is invaluable. I also value the responsive support team and the automation of follow-ups, campaigns, and reporting that reduce manual workloads and improve engagement. The customizable dashboards, analytics, and seamless integration with other tools enhance reporting and workflow efficiency. These features allow us to make strategic use of our time and optimize campaigns swiftly. Review collected by and hosted on G2.com.

I dislike the limited native integrations with certain third-party tools we use, which can hinder the seamless workflow I desire. Review collected by and hosted on G2.com.

CRM, Analytics and sales in one tool helps avoid too many tools Review collected by and hosted on G2.com.

A steep learning curve and isn't as easy to set up Review collected by and hosted on G2.com.

What I appreciate most is its ability to centralize customer data and automate workflows without adding unnecessary complexity. Review collected by and hosted on G2.com.

Some advanced configurations feel limiting to me, and making deeper adjustments can be challenging. Review collected by and hosted on G2.com.

We are able to customize and adjust the system, forms, displays, and more to fit our business needs. As the company grows, we can tweak Kizen to be what we need, instead of fitting ourselves into what the product offers. Also, the sucker service is spectacular. From custom build outs to how-to videos, to regular check ins, it really feels like the Kizen team wants to make the system work for us in every way. Review collected by and hosted on G2.com.

I think there could be a bit more flexibility in reporting services. I'd love to be able to easily export my dashboards as a PDF to share with team members who don't use the system. I'd also like the ability to create my own visual representations of our data similar to how tableau works, instead of just the options in the tool. Review collected by and hosted on G2.com.

It provides a marketing automation tool to create email campaigns to engage customers. It provides a report and tracking feature to get sales insights with customization options in workflow and business chart needs. Provide integration tool to connect with e-commerce brand. Review collected by and hosted on G2.com.

Its integration is complex and creates issues while integrating with other software and platforms. Review collected by and hosted on G2.com.

Kizen provides fully customizable automation, flexibility, user data, and process for our member journey and sales pipeline. Forms for our building walkthroughs/upkeep easy search bar function, and activities dashboard to track our KPIS. Review collected by and hosted on G2.com.

It can be a bit laggy, and multiple activities and automation can be triggered (It might be more of a user error though) Error code 404 often. Review collected by and hosted on G2.com.

We love the ability to track time and invoice clients with automations set up for different types of clients with email templates based on hourly/lump sum projects (used to use Excel). We also appreciate the reminder emails to follow up with clients on their invoices and reminder to bill active projects. Review collected by and hosted on G2.com.

Getting the automations and email templates set up and then working out the bugs for different client types took some time, but it's been smooth sailing since then. Review collected by and hosted on G2.com.

KIZEN does everything I need from a lead management service and more. It's automations are super helpful for tracking lead status and requesting updates from my team. I really enjoy using the email and form builders as well. Customer service is amazing as well. Review collected by and hosted on G2.com.

It can be pricy if you have a large team. I have also had a tough time navigating some of the settings areas on the website, but eventually was able to figure out where everything was located. Review collected by and hosted on G2.com.