Kinde Features
User on/off Boarding (13)
Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements
Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
Role Management
Establish roles that create a set of authentication rights for each user in the role
Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
Access Termination
Terminate access to multiple applications based on dates
Approval Workflows
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Access Management
Control and manage access to company resources
User Maintenance (2)
Self Service Password Reset
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
Bulk Changes
Change users and permissions in bulk
Governance (1)
Identifies and Alerts for Threats
Alerts administrators when inappropriate access occurs
Administration (3)
Reporting
Standard and customized report creation to ensure appropriate access rights have been assigned
Ease of set up for target systems
Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
APIs
Provides appropriate application interfaces to enable custom integrations for unique business requirements
Authentication type (11)
SMS-Based
Sends a one-time passcode (OTP) via SMS.
Voice-Based Telephony
Provides a one-time passcode (OTP) via voice-call.
Email-Based
Sends a one-time passcode (OTP) via email.
Hardware Token-Based
Supports hardware tokens, which are often USB-sized, fob-like devices that store codes.
Software Token
Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.
Biometric Factor
Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor.
Mobile-Push
Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.
Risk-Based Authentication
Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user.
Knowledge-Based Authentication
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Mobile Authentication
Verify user identity through mobile devices
Functionality (9)
Backup
Offers encrypted backup recovery stored by the vendor.
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Self-registration and self-service
Enables a seamless customer experience with self-registration and self-service functions, including account creation and preference management.
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Authentication
Verifies user identity with authentication, which may include multiple multi-factor authentication methods.
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Scalability
Scales to support growing a customer base.
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Consent and preference management
Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA.
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Social login
Offers users the option to sign in with social media accounts.
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Customer data linking
Integrates with directories or other data stores that house customer data to create a complete view of a customer.
Access Management
Control and manage access to company resources
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Billing (4)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Blacklisting
Allows users to temporarily or permanently block potential fraudsters.
Dunning (3)
Collections
Assists users in collecting payments for unpaid invoices.
Dispute Management
Manages disputes regarding billing and payments.
Escalation
Define escalation processes to suspend service for unpaid invoices.
Performance (3)
Packages
Track the financial performance of various types of packages.
Discounts
Identify the impact of special pricing and discounts on revenue.
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Implementation (3)
Easy Setup
Offers an easy to understand user interface to make setup smooth.
Mobile SDK
Offers a mobile software development kit (SDK) for iOS, Blackberry, and Android.
Web SDK
Offers a software development kit (SDK) for web-based applications.
Reporting (3)
Dimensions
Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts
Deferred Revenue
Tracks revenue for goods or services that have yet to be collected
Revenue Recognition
Accurately determines and reports the accounting period when revenues are recognized
Usage Metering - Usage-based billing Software (4)
Metering engine
Track customer's usage data based on the services they have subscribe to
Data extraction/ingestion
Connect to data sources to pull/push usage based data via data-source-specific connectors or APIs
Analytics/reporting
Create and send usgae based reports such as product usage, free units, etc to clients
Rating Engine
The calculation of a price/premium based on specific variables.
Bill Generation - Usage-based billing Software (6)
Templates
Provide standard document templates for Invoice, payment, refund and contracts
Digital Billing
Ability to convert invoices to digital formats such as PDF
Usage Billing
Automatically generates invoices based on the service usage
Carrier Access Billing
CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.
Customizable Billing
Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Bill Processing - Usage-based billing Software (14)
Consolidation
Allow users to consolidate multiple invoices into one
Batch Invoicing
Ability to create multiple types of invoices
Management
Manage invoicing for different types of products or services
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Subscription Management
Process of managing customer subscription lifecycle for a recurring service or a product
Service Request Management
Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
Contract/License Management
Track, store, and access client contracts or licenses
Billing Rate Management
Setting up the amount/charge for per hour of work by a company or professional
Integration - Usage-based billing Software (4)
Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payments software to facilitate payments
ERP
Deliver integrations with accounting modules of ERP systems
Electronic Payments
Electronically collect payments for goods or services
Agentic AI - Subscription Billing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Accounting Integration
Integrate with a third-party accounting system
AI Authentication Risk Management - Customer Identity and Access Management (CIAM) (5)
Adaptive MFA
Possesses AI-driven triggers to determine when to require MFA or stronger authentication rather than always requiring it.
Anomaly Detection
Builds profiles of known devices/environments per user and flags deviations such as new devices, new networks, and/or suspicious locations as higher risk.
Fraudulent Login Detection
Spot fraudulent behavior, such as account takeover attempts, credential stuffing, bots, and brute force attacks through the use of AI.
Adaptive Authentication Policies
Uses machine learning to analyze past authentication events and suggest optimizations to security policies (e.g. thresholds, triggers) or to adjust rules over time.
Risk-Based Authentication
Leverages AI to assign a risk score to a login attempt based on context, device, IP, historical patterns to dynamically decide whether to prompt for MFA, additional challenges, or allow seamless login.
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM) (2)
Behavioral Biometric Analysis
Monitors behavioral signals including typing patterns, mouse movement, and/or touch/swipe dynamics to verify user identity either at login or continuously after login.
Liveness Detection
Uses computer vision, facial recognition, or other biometrics during onboarding or at risk events, with AI-based liveness checks to prevent spoofing or replay attacks.
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM) (2)
Account Recovery Assistants
Generates dynamic prompts to guide users through account recovery workflows.
Constraint Enforcement
Implements artificial intelligence to filter, rewrite, or block prompts that attempt to access unauthorized data, escalate privileges improperly, exploit system weaknesses, or otherwise re-provision customer access permissions.
Additional Functionality (146)
Secure Data Storage
Securely stores data to prevent data loss or breaches
User Defined Attributes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Active Directory Integration
Integrates with Active Directory
Secure Login
At least a username and password is required to access the system
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Risk Assessment
Initiate collection and analysis of known risks
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Customizable Reports
Alter the layout and content of reports
Risk Analysis
Analyze potential risks across the organization
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Access Certification
Verify user access rights within systems to confirm each user has appropriate and authorized access to resources
Behavioral Analytics
Track and analyse user behavior within a system or network
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
User Provisioning
Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
Data Security
Protect sensitive data for digital privacy
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Single Sign On
Allow users to access multiple services after entering their login credentials once
Automatic User/Device Recognition
The system can automatically recognize a user and/or device
Unified Directory
Store, modify, and track user accounts and access in a centralized directory
Self-Service Access Request
Enable end users to request access or request changes to their account privileges
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For Telecommunications Industry
Specifically for telecommunications industry
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customer History
Access previous interactions or concerns to maintain customer relationships
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Service Provisioning
Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.
Multi-Currency
Manage and handle various international currencies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Pre-Paid Service
Services paid in advance before the end of the monthly billing cycle.
Product Catalog
Present a catalog of inventory that customers can view
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Configurable Workflow
Configure existing workflows to meet your organization's needs
Payment Processing
Accept, record, and reconcile financial transactions
Call Data Records(CDR)
Records or detailed document of call data produced by a telephone exchange over telecommunications equipment.
API
Application programming interface that allows for integration with other systems/databases
Flexible Rate Tables
Control and set flexible rates that depend on multiple variables and enable rate automation and calculation
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customer Accounts
Record customer information, purchase history, and other notes
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For Internet Service Providers (ISP)
Companies that provide access to the internet and its related services.
Post-Paid Service
Services paid in real-time or end of the monthly billing cycle.
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Data Import/Export
Import and export data to and from software applications
Real-Time Analytics
Analyze and gain insights into data in real-time
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Email Reminders
Reminders sent via email
Customizable Branding
Add customized logos and colors to align with company branding
Mobile Access
Access software remotely via mobile devices
Tax Calculation
Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
Bank Reconciliation
Compare and match accounting/financial records with corresponding bank statements
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Credit Card Processing
Accept and process credit card transactions
Customizable Fields
Customize data fields to support various needs and use cases
Real-Time Data
Receive data and information in real time
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Multiple Payment Options
Process payments via multiple modes directly through the application
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Active Directory Integration
Integrates with Active Directory
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Social Sign On
Secure Login
At least a username and password is required to access the system
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Access Management
Control and manage access to company resources
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Policy Management
Create, manage, and track policies and procedures within an organization
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Fraud Detection
Identify and prevent suspicious activity
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Member Accounts
Accounts held by members of an organization
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Secure Data Storage
Securely stores data to prevent data loss or breaches
Single Sign On
Allow users to access multiple services after entering their login credentials once
Real-Time Analytics
Analyze and gain insights into data in real-time
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Push Notifications
Trigger clickable pop-up messages
Access Control
Regulate who can view information within the system
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Data Security
Protect sensitive data for digital privacy
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
For Telecommunications Industry
Specifically for telecommunications industry
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customer History
Access previous interactions or concerns to maintain customer relationships
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Service Provisioning
Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.
Multi-Currency
Manage and handle various international currencies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Pre-Paid Service
Services paid in advance before the end of the monthly billing cycle.
Product Catalog
Present a catalog of inventory that customers can view
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Configurable Workflow
Configure existing workflows to meet your organization's needs
Payment Processing
Accept, record, and reconcile financial transactions
Call Data Records(CDR)
Records or detailed document of call data produced by a telephone exchange over telecommunications equipment.
API
Application programming interface that allows for integration with other systems/databases
Flexible Rate Tables
Control and set flexible rates that depend on multiple variables and enable rate automation and calculation
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customer Accounts
Record customer information, purchase history, and other notes
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For Internet Service Providers (ISP)
Companies that provide access to the internet and its related services.
Post-Paid Service
Services paid in real-time or end of the monthly billing cycle.
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)



