Khoros Communities Features

Based on 25 Khoros Communities reviews. Provides tools for content distribution across multiple social networks.

As reported in 18 Khoros Communities reviews. Uploads contacts directly into the company database and assists with managing contacts.

Provides tools for content distribution across multiple social networks.

Solutions that help drive conversation, such as live chat, topic generation, and idea boards.

Tools that help enhance community portals, such as reminders, engagement tools, and analytics.

Helps engage users with gamification such as point systems, rewards, engagement meters, etc.

Allows for unique, brand-specific survey creation and management.

Allows for creation of surveys in different languages and advanced survey translation.

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. This feature was mentioned in 25 Khoros Communities reviews.

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. 27 reviewers of Khoros Communities have provided feedback on this feature.

Provides functionality to dowload reports in multiple formats. 28 reviewers of Khoros Communities have provided feedback on this feature.

Based on 20 Khoros Communities reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Solutions that help drive conversation, such as live chat, topic generation, and idea boards. This feature was mentioned in 26 Khoros Communities reviews.

Based on 25 Khoros Communities reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users.

Helps create efficientcy by delegating data viewing access and report generation to specific users.

Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date.

Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs.

Provides functionality to dowload reports in multiple formats.

Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives