--- title: Khoros Communities Reviews meta\_title: 'Khoros Communities Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 93 reviews by the users' company size, role or industry to find out how Khoros Communities works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 93 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Khoros Communities Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in Khoros Communities, making navigation simple for both new and experienced users. [(9 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987749&qs=pros-and-cons#reviews) Users value the **helpful features** of Khoros Communities, enhancing communication and accessibility across multiple channels. [(7 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987776&qs=pros-and-cons#reviews) Users appreciate the **ease of use and accessibility** of Khoros Communities, enhancing their customer engagement across channels. [(5 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987698&qs=pros-and-cons#reviews) Users appreciate the **ease of navigation** in Khoros Communities, enhancing customer connections and communication across channels. [(5 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987719&qs=pros-and-cons#reviews) Users value the **easy access** to information in Khoros Communities, enhancing user experience and operational efficiency. [(4 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987799&qs=pros-and-cons#reviews) Users find the **editing issues** in Khoros Communities frustrating, as it complicates ticket management and note clarity. [(3 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987824&qs=pros-and-cons#reviews) Users find Khoros Communities to be **a bit expensive** for smaller organizations, despite its valuable features. [(3 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987832&qs=pros-and-cons#reviews) Users report encountering **UI bugs** occasionally, which disrupt their overall experience with Khoros Communities. [(2 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987759&qs=pros-and-cons#reviews) Users are frustrated by the **inability to delete sent messages** , leading to disorganization and confusing ticket notes. [(2 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987714&qs=pros-and-cons#reviews) Users face **editing difficulties** in Khoros Communities, struggling to manage multiple notes on tickets effectively. [(2 mentions)](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987775&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Khoros Communities ##### 1. Ease of Use Users value the **ease of use** in Khoros Communities, making navigation simple for both new and experienced users. [ See 9 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best Tool for Social Media Manager" What do you like about Khoros Communities? There are many services provided by Khoros but the thing I like the most is that it's allowed us work in a team. From chats to planning to ads campaig ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Phenomenal customer experience" What do you like about Khoros Communities? Easy, templated pages that are branded with our colors, logos and domain out of the gate and that make our brand look professional, organized and comp ##### 2. Helpful Users value the **helpful features** of Khoros Communities, enhancing communication and accessibility across multiple channels. [ See 7 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987776&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Everything has gone really well so far with Khoros." What do you like about Khoros Communities? 1. Various stakeholders within the company can be involved through Khoros, its really very helpful platform. 2. Allows you to customise the features ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Perks of khoros services" What do you like about Khoros Communities? I have used social media management service of khoros being from Marketing background it provides me the feature of scheduling content and monitoring ##### 3. Features Users appreciate the **ease of use and accessibility** of Khoros Communities, enhancing their customer engagement across channels. [ See 5 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987698&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best Tool for Social Media Manager" What do you like about Khoros Communities? There are many services provided by Khoros but the thing I like the most is that it's allowed us work in a team. From chats to planning to ads campaig ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Perks of khoros services" What do you like about Khoros Communities? I have used social media management service of khoros being from Marketing background it provides me the feature of scheduling content and monitoring ##### 4. Simple Users appreciate the **ease of navigation** in Khoros Communities, enhancing customer connections and communication across channels. [ See 5 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987719&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Everything has gone really well so far with Khoros." What do you like about Khoros Communities? 1. Various stakeholders within the company can be involved through Khoros, its really very helpful platform. 2. Allows you to customise the features ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Perks of khoros services" What do you like about Khoros Communities? I have used social media management service of khoros being from Marketing background it provides me the feature of scheduling content and monitoring ##### 5. Easy Access Users value the **easy access** to information in Khoros Communities, enhancing user experience and operational efficiency. [ See 4 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987799&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Perks of khoros services" What do you like about Khoros Communities? I have used social media management service of khoros being from Marketing background it provides me the feature of scheduling content and monitoring ![Tancy John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tancy John M.") TM Tancy John M. Small-Business (50 or fewer emp.) 4.0/5 "The experience is great, and awesome!" What do you like about Khoros Communities? I like how Khoros, and would definitely recommend it to a colleague or friend who is in the same industry as I am, which is Customer Experience. I lik ### 5 Cons or Disadvantages of Khoros Communities ##### 1. Editing Issues Users find the **editing issues** in Khoros Communities frustrating, as it complicates ticket management and note clarity. [ See 3 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987824&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best Tool for Social Media Manager" What do you dislike about Khoros Communities? Although I hadn't face any major difficulty but I don't like that we can't delete our messages once it send. RB Rajesh B. Small-Business (50 or fewer emp.) 5.0/5 "Quick Access & Community" What do you dislike about Khoros Communities? When you cant change the notes youve put to a ticket, its challenging. When many notes are required for a single ticket, this can result in disorganis ##### 2. Expensive Users find Khoros Communities to be **a bit expensive** for smaller organizations, despite its valuable features. [ See 3 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987832&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Everything has gone really well so far with Khoros." What do you dislike about Khoros Communities? 1. We occasionally run across UI bugs. 2. In comparison to other competitors, I sometimes find it a bit expensive. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Perks of khoros services" What do you dislike about Khoros Communities? As my organization was not so big ,and team has less members so according to me it is liltte bit expensive for a small organization but worth to use t ##### 3. Bugs Users report encountering **UI bugs** occasionally, which disrupt their overall experience with Khoros Communities. [ See 2 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987759&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best Tool for Social Media Manager" What do you dislike about Khoros Communities? Although I hadn't face any major difficulty but I don't like that we can't delete our messages once it send. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Everything has gone really well so far with Khoros." What do you dislike about Khoros Communities? 1. We occasionally run across UI bugs. 2. In comparison to other competitors, I sometimes find it a bit expensive. ##### 4. Deletion Issues Users are frustrated by the **inability to delete sent messages** , leading to disorganization and confusing ticket notes. [ See 2 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987714&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Best Tool for Social Media Manager" What do you dislike about Khoros Communities? Although I hadn't face any major difficulty but I don't like that we can't delete our messages once it send. RB Rajesh B. Small-Business (50 or fewer emp.) 5.0/5 "Quick Access & Community" What do you dislike about Khoros Communities? When you cant change the notes youve put to a ticket, its challenging. When many notes are required for a single ticket, this can result in disorganis ##### 5. Editing Difficulties Users face **editing difficulties** in Khoros Communities, struggling to manage multiple notes on tickets effectively. [ See 2 mentions ](https://www.g2.com/products/khoroscommunities/reviews?filters%5Bsentiment_snippet%5D=1987775&qs=pros-and-cons#reviews) See Related User Reviews RB Rajesh B. Small-Business (50 or fewer emp.) 5.0/5 "Quick Access & Community" What do you dislike about Khoros Communities? When you cant change the notes youve put to a ticket, its challenging. When many notes are required for a single ticket, this can result in disorganis ![Jennifer P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer P.") JP Jennifer P. Enterprise (\> 1000 emp.) 3.5/5 "Good workflow overall but could use some improvements" What do you dislike about Khoros Communities? One thing I dislike about Khoros is that you're not able to edit notes you add to a ticket after you've submitted them. This can make the ticket look ## Top-Rated Alternatives [ ![Higher Logic Thrive](https://images.g2crowd.com/uploads/product/hd_favicon/7500a7cf4deb28d06024d47133263301/higher-logic-thrive.svg "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ ![Circle](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20979aeec04ca91f5579296c934bcfb5/circle-so-circle.jpg "Circle") Circle 4.5/5(515) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Mighty Networks](https://images.g2crowd.com/uploads/product/hd_favicon/56eb3d0d1f29a945cd80c4a0394bab76/mighty-networks.svg "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ View All Alternatives ](https://www.g2.com/products/khoroscommunities/competitors/alternatives) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/16/2025 "Khoros used to be a great platform- IgniteTech Has RUINED THEM" 0/5 What do you like best about Khoros Communities? Khoros (aka Lithium) used to be an awesome company. For over 20 years, it was a great product and an industry leader. I really liked the staff, the support services, and the product overall. THIS WAS BEFORE the ACQUISTION. Since the Acquisition they fired all the staff, converted all support and CSM's to AI managed. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? They were recently acquired by a company that buys software businesses and then destroys the product and customer relationships. I would caution any company to look elsewhere for its community needs. Do NOT USE THIS VENDOR. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? It offers an online community environment with forums, blogs, resources, events, ideas, and user groups. The new owner has completelly abandoned the product roadmap. So they are not committed to solving anything for their customers. Review collected by and hosted on G2.com. Show More 4/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 3/11/2025 "Phenomenal customer experience" 4.5/5 What do you like best about Khoros Communities? Easy, templated pages that are branded with our colors, logos and domain out of the gate and that make our brand look professional, organized and competent. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Newer Aurora platform still has its limitations and experiencing occasional growing pains with some integrations. However, our CSM and account team have been very responsive in connecting us with the internal stakeholders who can improve those experiences and they are taking our feedback seriously. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Khoros Communities is where we enable the users of our software platform and allow them to connect with each other and assist with design, programming and implementation questions along with making easily accessible other resources such as help articles, blog posts, webinars, meetups, trainings and certifications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tancy John M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tancy John M.") TM Tancy John M. Quality Assurance Specialist Small-Business (50 or fewer emp.) 4/4/2024 "The experience is great, and awesome!" 4/5 What do you like best about Khoros Communities? I like how Khoros, and would definitely recommend it to a colleague or friend who is in the same industry as I am, which is Customer Experience. I like how it's easier to connect with customers and understand how the system works, not just for the leadership, but for our employees in general. Even though there is a huge learning curve, it's really great to navigate when you're used to it or done with familiarizing it. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Although the updates are helpful, sudden changes can make some processes glitchy or slow, which can affect the handling time for each customer. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Khoros is helping us when it comes to customer relations, and track the progress of our productivity and overall satisfaction from our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/11/2024 "Perks of khoros services" 4/5 What do you like best about Khoros Communities? I have used social media management service of khoros being from Marketing background it provides me the feature of scheduling content and monitoring the social media platform which is one of the best features of khoros and apart from that it is very easy to use and it is user friendly. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? As my organization was not so big ,and team has less members so according to me it is liltte bit expensive for a small organization but worth to use the platform Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? As the team was very small in my company, khoros was able to solve our problem it helps to manage the social media management we can handle social media and manage it using this service. It helps in scheduling content monitoring and other lot of things Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 5/16/2024 "Everything has gone really well so far with Khoros." 4/5 What do you like best about Khoros Communities? 1. Various stakeholders within the company can be involved through Khoros, its really very helpful platform. 2. Allows you to customise the features to suit your needs with easy-to-use operations. 3. With so many comments that we receive, it's simpler for the team to keep an eye on and engage with the community. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? 1. We occasionally run across UI bugs. 2. In comparison to other competitors, I sometimes find it a bit expensive. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? The interactions and campaigns on our social media handles are easier to monitor and evaluate since we have started using Khoros services. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 5/10/2024 "Best Tool for Social Media Manager" 4/5 What do you like best about Khoros Communities? There are many services provided by Khoros but the thing I like the most is that it's allowed us work in a team. From chats to planning to ads campaign, we can manage everything in a team from this single tool. Before it i have to use different applications for different propose and it's quite hard to manage. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Although I hadn't face any major difficulty but I don't like that we can't delete our messages once it send. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Well before using khoros i have to manage all the request manually. Review collected by and hosted on G2.com. Show More 8/6/2025 Validated ReviewerIncentivizedSource: G2 invite ![Keshav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keshav S.") KS Keshav S. Assistant Marketing Manager Mid-Market (51-1000 emp.) 5/6/2024 Business partner of the seller or seller's competitor, not included in G2 scores. "Khoros Service and its ai powered solution is exceptional." 4/5 What do you like best about Khoros Communities? Khoros Service and its ai powered solution is exceptional.Management of the Social media marketing at such a huge level was a plus. Also, Its Ease of implementation. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Khoros Customer Support could be improved. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Enabling us to serve our customers on their preferred Digital Channels, reducing costs and increasing customer satisfaction and revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Earvie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Earvie P.") EP Earvie P. Customer Service Representative Mid-Market (51-1000 emp.) 4/2/2024 "One of the best tools to manage customer engagement!" 4.5/5 What do you like best about Khoros Communities? I really like it being an all-around tool, as you can reach customers across several channels. Easy to use even a new user can easily navigate it, and their calendar feature is very enjoyable! Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Sometimes it is laggy, especially with pictures, but everything works perfectly fine! Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? We can solve Customer-related problems and inquiries! It really made our work or task easy and organized. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Arzoo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arzoo T.") AT Arzoo T. Marketing Associate Small-Business (50 or fewer emp.) 5/8/2024 "All-in-one AI powered tool" 4/5 What do you like best about Khoros Communities? It has integrated AI, which is the need of the hour to streamline processes for various fields. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? I need to explore the platform more to decide that. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? I am learning how to effectively manage online communities with Khoros. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/12/2024 "A good tool" 4.5/5 What do you like best about Khoros Communities? A little confusing for beginners, but you will get used to it. It also has a lot of helpful features that you can use. Review collected by and hosted on G2.com. What do you dislike about Khoros Communities? Khoros is a little expensive but if you have the budget, then I suggest to use Khoros. Review collected by and hosted on G2.com. What problems is Khoros Communities solving and how is that benefiting you? Khoros easily let's us connect with our customers and even non-customers through our social media platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [What's the best virtual desktop infrastructure (VDI) for mid-market companies based on manager reviews?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-mid-market-companies-based-on-manager-reviews)[Which NLP platforms deliver the most measurable ROI within the first twelve months of adoption?](https://www.g2.com/discussions/which-nlp-platforms-deliver-the-most-measurable-roi-within-the-first-twelve-months-of-adoption)[What are the highest rated mobility consulting firms for enterprise digital transformation initiatives?](https://www.g2.com/discussions/what-are-the-highest-rated-mobility-consulting-firms-for-enterprise-digital-transformation-initiatives) [best crm app for small businesses](https://www.g2.com/discussions/what-s-the-best-crm-app-for-small-business-owners)[Which file recovery tool works best for recovering corrupted Word and Excel documents after a crash where the autosave did not capture the latest version?](https://www.g2.com/discussions/which-file-recovery-tool-works-best-for-recovering-corrupted-word-and-excel-documents-after-a-crash-where-the-autosave-did-not-capture-the-latest-version)[Pros and Cons Details](https://www.g2.com/products/khoroscommunities/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)