Kenyt Features

As reported in 10 Kenyt reviews. Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had. 10 reviewers of Kenyt have provided feedback on this feature.

As reported in 10 Kenyt reviews. Can have a natural, human-like conversation with an interlocator.

Allows business to edit conversations to meet the unique needs of one's business. 10 reviewers of Kenyt have provided feedback on this feature.

As reported in 10 Kenyt reviews. Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants. 10 reviewers of Kenyt have provided feedback on this feature.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows users to automate responses to customer inquiries across various channels.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows users to automate the handling, processing, and management of documents.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Provides an AI agent that is able to make decisioning independently.

Allows the AI agent to identify and resolve issues without user intervention.

Provides users with automated updates on ticket progress and resolution timelines.

Enables the AI agent to track service level agreements and ensure timely ticket resolution.

Enables the AI agent to classify and prioritize tickets based on issue type and urgency.

Allows the AI agent to route tickets to the appropriate team or individual for resolution.

Allows the AI agent to automatically generate tickets from user inquiries or issues.

Enables the AI agent to retrieve and apply solutions from an IT knowledge base.

Enables the AI agent to automate repetitive IT tasks, such as password resets or software installations.

Allows the AI agent to diagnose and resolve IT issues without human intervention.

Provides users with instant, automated guidance to resolve common IT problems.

Allows the AI agent to identify and address potential IT issues before they escalate.

Allows the AI agent to autonomously resolve customer queries without human intervention.

Enables the AI agent to provide accurate answers based on the context of customer inquiries.

Allows the AI agent to analyze customer sentiment and adjust responses accordingly.

Enables the AI agent to retrieve information from a knowledge base to assist with query resolution.

Provides users the ability to interact with the AI agent in multiple languages for global support.

Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers.

Provides users the ability to automate gathering and analyzing customer feedback after interactions.

Allows the AI agent to identify when issues require human intervention and escalate them appropriately.

Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times.