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IntraService

IntraService Alternatives & Competitors

Top Alternatives to IntraService

  • Freshservice
  • Jira Service Management
  • SolarWinds Service Desk
  • SysAid
  • Spiceworks Help Desk

Top 20 Alternatives & Competitors to IntraService

    #1
    #1
  1. Freshservice

    (838)4.6 out of 5
    Optimized for quick response

    Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with IntraService:
  2. Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

    Categories in common with IntraService:

    KS
    The flexibility and the extremely good possibilities for automating processes.
    #2
    #2
  3. Jira Service Management

    (640)4.2 out of 5

    Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with IntraService:
  4. Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

    Categories in common with IntraService:

    UF
    The workflow and ability to collaborate with other users is very helpful
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
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    #3
    #3
  5. SolarWinds Service Desk

    (635)4.4 out of 5
    Optimized for quick response

    SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with IntraService:
  6. SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

    Categories in common with IntraService:

    AF
    Very easy for my technicians to use. Layout is fairly straightforward and easy to navigate.
    #4
    #4
  7. SysAid

    (412)4.5 out of 5
    Optimized for quick response

    SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with IntraService:
  8. SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

    Categories in common with IntraService:

    TH
    After choosing Sysaid, the initial setup was easy. Sysaid offer loads of help to make sure you get up and running in the best, quickest way for your company. If you need them to do some of the...Read more
    #5
    #5
  9. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with IntraService:
  10. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with IntraService:

    TR
    First of all there are two options, first, on prem, second, cloud based. I used the on prem years ago and it was a solid product, even though it was free. Once the Cloud Helpdesk came out, it...Read more
    #6
    #6
  11. BMC Helix ITSM

    (255)3.6 out of 5

    BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with IntraService:
  12. BMC Helix ITSM combines the latest in digital and cognitive automation technologies to transform best-practice ITSM principles, provide superior service management across multi-cloud environments that is intelligent and predictive

    Categories in common with IntraService:

    PK
    Great tool for ticketing purpose. Easy to understand. Includes all the ITIL practices like incident management, problem management, change management etc. good process workflow
    #7
    #7
  13. GoToAssist

    (248)4.3 out of 5

    GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.

    Categories in common with IntraService:
  14. GoToAssist is now RescueAssist. RescueAssist offers market-leading remote support and ITIL-based service desk management to enhance IT operations and reduce cost. Key new features include lightning-fast connection time, right fit support including chat, remote view, and file transfer, in-channel support (integrations with apps like Slack), and mobile device support + camera share.

    Categories in common with IntraService:

    JH
    GotoAssist is a powerful program that is based on remote support service in areas of great importance, or briefly, where more frequent inconveniences originate, which is in the areas of market and...Read more
    #8
    #8
  15. Ivanti Service Manager

    (172)3.9 out of 5

    Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with IntraService:
  16. Comprehensive set of service and lifecycle products designed to improve service levels and productivity, deliver standardization and align IT.

    Categories in common with IntraService:

    AH
    Incident, Problem, Change, Release, CMDB, Service Request all in 1 system.
    #9
    #9
  17. ManageEngine ServiceDesk Plus

    (162)4.2 out of 5
    Optimized for quick response

    Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with IntraService:
  18. Run your IT with a complete web-based, ITIL-driven Help Desk & Asset Management tool.

    Categories in common with IntraService:

    AK
    Important assist information and create relationship for identifying staff ownership of the assets easily creative solutions that both and users and technicians can refer to software is...Read more
    #10
    #10
  19. ServiceNow IT Service Management

    (158)4.2 out of 5

    ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with IntraService:
  20. ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

    Categories in common with IntraService:

    UB
    Modern User interface to interact all kind of users and it's very easy to use.
    #11
    #11
  21. Cherwell ITSM

    (150)4.1 out of 5

    Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with IntraService:
  22. Cherwell’s flexible ITSM solution is designed to make work flow, empower your organization to implement automated processes across your organization, and deliver digital transformation - faster.

    Categories in common with IntraService:

    UP
    It works, eventually. It's an ITSM product.
    #12
    #12
  23. Autotask PSA

    (139)3.7 out of 5

    Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with IntraService:
  24. Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

    Categories in common with IntraService:

    James Y.
    JY
    The Knowledge Base of Autotask is probably its best feature, allowing a simple collection of articles with easy searching functionality. As the head of support, it was easy to build out a...Read more
    #13
    #13
  25. Kaseya VSA

    (123)4.0 out of 5
    Optimized for quick response

    Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Categories in common with IntraService:
  26. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

    Categories in common with IntraService:

    EL
    Seems to be pretty stable and just works when you need it to
    #14
    #14
  27. LogMeIn Rescue

    (110)4.6 out of 5

    By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.

    Categories in common with IntraService:
  28. By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.

    Categories in common with IntraService:

    UF
    Everything just enables it pretty straightforward to solve a question even despite the user messing with such a reversed after seeking help from either a better level support team earlier.
    #15
    #15
  29. Vivantio

    (95)4.1 out of 5

    Welcome to the future of service. Meet a service management tool that combines the technical power of enterprise-level software with the flexibility of a modern cloud-based app.

    Categories in common with IntraService:
  30. Welcome to the future of service. Meet a service management tool that combines the technical power of enterprise-level software with the flexibility of a modern cloud-based app.

    Categories in common with IntraService:

    UI
    API integration with our monitoring platform. In addition to using this as an ITIL based service desk platform the integration web hook functionality is extremely useful to us as a business
    #16
    #16
  31. Hornbill Service Manager

    (91)4.6 out of 5
    Optimized for quick response

    Hornbill Service Manager is a cloud-based Collaborative IT Service Management solution

    Categories in common with IntraService:
  32. Hornbill Service Manager is a cloud-based Collaborative IT Service Management solution

    Categories in common with IntraService:

    AG
    I find that the automation is a good feature and allows us to streamline some of our working practices that were in the past quite manual.
    #17
    #17
  33. Incident IQ

    (85)4.5 out of 5

    Incident IQ is a cloud-based technology support platform that allows school districts to effectively support all the hardware, software and systems that teaching and learning depends on.

    Categories in common with IntraService:
  34. Incident IQ is a cloud-based technology support platform that allows school districts to effectively support all the hardware, software and systems that teaching and learning depends on.

    Categories in common with IntraService:

    FH
    I like that it is easy to develop automation without writing codes. It is just simple by choosing action to be taken and conditions for them and we are al set to go. I like that the rule simulator...Read more
    #18
    #18
  35. Track-It!

    (84)3.6 out of 5

    IT Help Desk Software

    Categories in common with IntraService:
  36. IT Help Desk Software

    Categories in common with IntraService:

    UN
    Reports are easy to generate with custom filters. I can quickly find the data I need and export to other programs.
    #19
    #19
  37. EasyVista Service Manager

    (84)3.9 out of 5
    Optimized for quick response

    EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.

    Categories in common with IntraService:
  38. EasyVista Service Manager simplifies IT Service Management by making it easy to deliver and easy to use for today’s enterprise.

    Categories in common with IntraService:

    AH
    Automation and user-friendly layout. Support is OK
    #20
    #20
  39. atSpoke

    (79)4.4 out of 5

    atSpoke uses artificial intelligence to automate help requests like sending a support ticket to IT or asking HR about company holidays.

    Categories in common with IntraService:
  40. atSpoke uses artificial intelligence to automate help requests like sending a support ticket to IT or asking HR about company holidays.

    Categories in common with IntraService:

    Kezia B.
    KB
    Spoke is the best knowledge base we have found, after testing various applications. It is easy to learn, allows the employee to ask questions and the team responds by creating a new knowledge base...Read more