What do users say about Make?

Generated using AI from real user reviews

Users consistently praise Make for its ease of use and visual workflow builder, which simplifies the automation of complex tasks without requiring coding skills. Many appreciate the extensive integrations that allow seamless connections between various applications, making it a versatile tool for automating workflows. However, some users note that the credit consumption can be high, especially during testing phases.

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Christine D.

Small-Business (50 or fewer emp.)

10/5/2026

"AI-Powered Automation Saves Hours Daily"

5/5

What do you like best about Make?

I love using Make to automate my social media posts for my Etsy and Shopify stores because it saves me many hours each day. The AI integration is reliable and works very well, making the process easy as I just ask it to create the scenarios I need. It consistently completes what I ask of it, which lets me focus more on my creativity. Setting up Make was extremely easy, and I highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Make?

Nothing Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hey Christine,

Thank you for the positive review! We are happy to hear that Make is saving you hours of your day and giving you the space to focus on creative tasks. We appreciate you choosing Make for your stores!

Thank you,

Vendy from the Make Team

Igor B.

Entrepreneur

Small-Business (50 or fewer emp.)

10/12/2026

"User-Friendly Interface with Excellent App Library and Fantastic Templates"

5/5

What do you like best about Make?

I love the user-friendly interface. The app library is also excellent, and the templates are fantastic as well. Review collected by and hosted on G2.com.

What do you dislike about Make?

The organization of the scenarios could be improved. It would also help to have more visualizations around them. And the building mode could be more like on Claude or GPT, like MCP where you can ask things directly in the chat. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hi Igor,

We appreciate the positive feedback. Thanks a lot for taking the time to write this.

Great to hear that you're satisfied with our interface and app library. We'd appreciate it if you logged your ideas for improvements on our Idea Exchange page; it'd be great to hear more details about what you have in mind regarding the scenario organization and visualization!

Thanks a lot,

Vendy from the Make Team

Logan B.

Community Development Manager & Dealflow Coordinator

Small-Business (50 or fewer emp.)

3/10/2026

"Easy to Use, Flexible, and Integration-Rich but could use some work on Data/Documentation"

4/5

What do you like best about Make?

Ease of use and simplicity are great factors. The user interface is friendly, and there are a wide variety of integrations, particularly for the core functionalities I need. I would say that the troubleshooting is pretty decent as well. You can make this product as technical or un-technical as you'd like. LOTS of integrations and a really good Community forum. Review collected by and hosted on G2.com.

What do you dislike about Make?

The error reporting is a bit technical... You have to either look up the issues or learn how to read the technical output.

Some credit usage is a little ambiguous (particularly for AI modules).

Credit use data... you can only view a month's previous data/credit usage. This can be troublesome when you are on pro or non-enterprise plans and you need to "budget" your credits. I can't see what previous month's usages have been.

Lastly, base documentation is decent but could be way more robust. Especially for the various integrations. It's alright. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

I'm generally using it to create automated communications drafting, automate our Monday board operations and updates, and a few other operations related components. I'm using some AI modules to make smarter decisions or as a "flexible" module that can do really fun or dynamic things. Basically it's helping with Admin+Ops, and Communications... takes a lot of busy, redundant work out of my team's hands.

I've deployed it in limited instances for marketing communications as well. Obviously, it's strength is in integrations... you need other tools. Review collected by and hosted on G2.com.

ilhan i.

Founder & AI Product Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

10/22/2026

"Effortless Automation for High-Volume Publishing"

5/5

What do you like best about Make?

I use Make for basically everything. I run two AI newsrooms that publish around 80 articles a day, and I use Make to send them to LinkedIn, Facebook, and Twitter. It’s amazing and so easy to use, not complex like n8n. I mostly value the webhooks. Getting started was very easy, and we’ve been happy using Make from the beginning. Review collected by and hosted on G2.com.

What do you dislike about Make?

I could perhaps use an X integration, but I solved that problem with Buffer inside Make. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hi Ilhan,

Great to hear that Make has become an essential part of your tool stack. We’re glad the webhooks and easy setup help you publish at scale across your social channels. Great workaround using Buffer for X, too.

Thank you,

Vendy from the Make Team

kemal beha A.

e commerce market owner

Small-Business (50 or fewer emp.)

10/17/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Node Diversity, but Testing Credits Add Up"

3.5/5

What do you like best about Make?

Node diversity. I can use nodes from existing software solutions without needing to make an excessive number of API calls. Review collected by and hosted on G2.com.

What do you dislike about Make?

During the testing phase, I end up using a lot of credits because I can’t access or continue working on my previous projects. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hi Kemal

Thanks for sharing your feedback! We’re glad Make’s wide range of integrations helps you list and share products with fewer API calls. We understand that testing can use up credits, especially when you can’t continue from previous projects, and appreciate you highlighting this.

Vendy from the Make Team

Thomas T.

Owner and Developer of the Modern Writers Toolkit

Small-Business (50 or fewer emp.)

10/15/2026

"Easy to Use, Remarkable Performance, inexpensive considering all things, and Plenty of Integrations"

4.5/5

What do you like best about Make?

It’s very easy to use, and there are so many integrations available. The performance is also pretty remarkable. Review collected by and hosted on G2.com.

What do you dislike about Make?

While I like the ease of use of integrations, there should be more as well. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hello Thomas,

Thank you for sharing your thoughts with us. Great to hear that you are satisfied with the performance of Make and its diverse integrations. Make is suitable not only for marketing and sales but also for operations teams, customer-facing individuals, and anyone who wants to connect and integrate AI to their processes.

Thank you,

Vendy from the Make Team

Anthony L.

Small-Business (50 or fewer emp.)

10/9/2026

"Effective for Time-Saving, Needs More Features"

3.5/5

What do you like best about Make?

I use Make for acquisition, and I really like how it saves me time. The user experience is great, and the MPC Claude connection is a standout feature for me. These elements help me deliver faster and make the overall experience much more enjoyable. Additionally, I found the initial setup to be incredibly easy. Review collected by and hosted on G2.com.

What do you dislike about Make?

Make seems to offer fewer technical functions compared to n8n. For example, the Telegram module is better in n8n than in Make, which could be improved. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hello Anthony,

Thanks for sharing your experience with us! Great to hear that Make was easy to set up and is saving you time. We appreciate your feedback about the technical functions. Please feel free to visit our Idea Exchange page and share your thoughts in more detail about possible improvements. Our Product team regularly checks the page and reads through the suggestions.

Thank you for choosing Make,

Vendy from the Make Team

Nachi B.

Small-Business (50 or fewer emp.)

10/17/2026

"Easy Automation That Saves Time, Though Costs Add Up"

4.5/5

What do you like best about Make?

I use Make for automation, and it reduces my workload and saves me a lot of time. I find it very easy to use, especially if I’m new to automation. The setup is very easy, and it’s fast to use when automating. I also liked having a free credit to learn with. Review collected by and hosted on G2.com.

What do you dislike about Make?

I’d like Make to cost less. Sometimes it looks like my credits keep running even when there’s no execution. It seems to charge per module, and I’d prefer to be charged per execution instead. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hello Nachi,

We're glad to hear that Make is reducing your workload and that the free credits helped you explore automation. We understand that costs and credit usage matter, and we appreciate your valuable insights. To summarize our pricing model, Make credit usage is either fixed or dynamic. Fixed applies to apps that use a set number of credits per run, and dynamic is for AI and advanced apps that use a varying number of credits based on consumption.

Feel free to read more details in our Help Center in the article labeled "Credits".

Thanks a lot,

Vendy from the Make Team

jerome l.

Small-Business (50 or fewer emp.)

10/28/2026

"Efficient and Simple Automations, but AI Agents Need Strengthening"

4/5

What do you like best about Make?

I use Make for all the automations in my company. It helps me manage repetitive tasks so I can focus on the added value of my company. Once I master it, I find Make easy to use, even if training is required first. Review collected by and hosted on G2.com.

What do you dislike about Make?

Training is required to get started with Make. The AI agents could be further developed; they are much more advanced on N8N. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hi Jerome,

It’s great to hear that Make is supporting your company’s automations and freeing you up for higher-value work. Thanks for noting that some training is needed to get started, that's exactly why we have our Make Academy, a free learning resource with materials to help you dive in.

We'd love to hear more details on the improvements for AI Agents. If you don't mind, please go to our Idea Exchange and share your expectations and ideas with our engineers.

Thanks a lot,

Vendy from the Make Team

saurabh a.

Small-Business (50 or fewer emp.)

10/15/2026

"Easy, Reliable Automation with Room to Improve AI"

4/5

What do you like best about Make?

I use Make for day-to-day automations, and it has made my life very easy. It helps me manage my business. It’s really easy to use, and I can visualize the entire automation process. I also appreciate its consistency and runtime. It’s never down and is very reliable. The initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about Make?

I find the AI Make recently introduced could be better. It doesn’t always work as intended, and it should follow instructions and understand the automation I’m trying to achieve. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hello Saurabh,

Thanks for sharing your experience! We’re glad Make’s visual workflows, easy setup, and reliability help keep your day-to-day business running smoothly. We also appreciate your feedback on AI and will share it with our team as we continue improving how it understands and follows instructions.

Vendy from the Make Team