Inova Payroll Reviews & Product Details

I appreciate the records Inova Payroll keeps, as they are helpful for auditing and tracking past employees. I find the timeclock integration with payroll particularly beneficial, as it makes the payroll flow more efficient. I have also had success with recent customer service interactions. Review collected by and hosted on G2.com.

The reporting can be difficult to navigate and understand. When I am searching for specific reports within the software, it is not easy to get what I need. Review collected by and hosted on G2.com.

Our account manager is wonderful to work with. Review collected by and hosted on G2.com.

The benefits platform in the deductions. It is like a maze or a game that is not so fun. Review collected by and hosted on G2.com.

I really appreciate our Strategic Account Executive, Jessica, who consistently goes above and beyond to anticipate and implement solutions to business challenges in the system. Her support helps us leverage the incremental system functionality improvements made by Inova Payroll. Additionally, the system provides systematized handling of complicated processes, which is valuable for our operations. Review collected by and hosted on G2.com.

I find the UX challenging at times with multiple nonintuitive clicks required for some actions in the system. Review collected by and hosted on G2.com.

I appreciate that it offers a unified HR and payroll system, which makes it much easier to manage both functions in one platform. The customer support is excellent. Since we only have a small number of employees this system works well for us. Review collected by and hosted on G2.com.

I’ve gotten to know the system better over time, but at first it didn’t feel very user-friendly. Even now, I sometimes still have to do a bit of “exploring” to find what I need. Review collected by and hosted on G2.com.

Very friendly staff. Live person usually always answers the phone. Quick customer support. Easy to use software. Review collected by and hosted on G2.com.

Not really any major dislikes, I just would like the quarterly reports to be available sooner. However, I'm sure there are internal factors that I am unaware of that may be causing a delay. Review collected by and hosted on G2.com.

I find Inova Payroll very easy to use, which has made my job easier and helped eliminate a lot of paper usage. I really appreciate their customer service as well, which is great if there are any issues. The initial setup was very easy, and I use it for HR management and benefits, which are quite beneficial for our onboarding and offboarding process. Review collected by and hosted on G2.com.

FMLA tracking is not a standard feature and some reports are difficult to run or do not have the options to combine or request all data needed, so multiple reports sometimes have to be used. Review collected by and hosted on G2.com.

I appreciate the fast, efficient, and accurate payroll processing that Inova Payroll offers. I really like the simplicity of managing and filing payrolls with them. Also, my account representative is quick to respond whenever we have a problem. The initial setup of Inova Payroll was very easy. Review collected by and hosted on G2.com.

Some of the shortcuts in Evolution are a little confusing, particularly the ones not frequently used. Review collected by and hosted on G2.com.

I really appreciate how easy Inova Payroll makes the whole process. Their platform is straightforward, and their team is always quick to help. It gives me peace of mind knowing everything runs smoothly. Review collected by and hosted on G2.com.

There’s not much I dislike, but occasionally the platform runs a bit slowly, and a few features could be more intuitive. Review collected by and hosted on G2.com.

Exceptional Customer Support: Users frequently mention the attentiveness, friendliness, and responsiveness of Inova’s support team. Many reviews emphasize how quickly issues are resolved and how helpful the staff is2.

User-Friendly Interface: The platform is intuitive and easy to navigate, making payroll management smooth even for first-time users.

Efficient Payroll Processing: Businesses appreciate the speed and accuracy of payroll runs, with seamless integration into accounting systems.

Reliable Compliance: Inova’s attention to regulatory compliance gives users peace of mind, especially when handling taxes and employee records. Review collected by and hosted on G2.com.

Kind of hard to navigate around. There isn't a guide that help understand what to do. Review collected by and hosted on G2.com.

I like the fact that they're very prompt to answer questions whenever I have a problem processing payroll or just need to know how to do something. I also like the fact that they can process our payroll for us for a minimal fee in the event I ever get sick or unable to process payroll. Review collected by and hosted on G2.com.

No improvements are needed. They're wonderful and great just the way they are! Review collected by and hosted on G2.com.