G2 reviewers report that ADP Workforce Now excels in user experience, with many praising its user-friendly interface and easy navigation. Users appreciate features like automated support and self-help tools that simplify payroll processes, making it convenient for staff to access paystubs and relevant information.
Users say Inova Payroll stands out for its exceptional customer service. Reviewers highlight the team's quick response times and helpfulness, noting that the setup process was straightforward and hassle-free, which contributes to a positive onboarding experience.
According to verified reviews, ADP Workforce Now has a significantly higher overall satisfaction score, reflecting its robust features and reliability. Users frequently mention the ease of accessing time cards and documents, which enhances daily usability.
Reviewers mention that while Inova Payroll offers a solid service, it may not match the comprehensive feature set of ADP Workforce Now. Users have noted that ADP's payroll automation and reporting capabilities are particularly strong, making it a preferred choice for businesses needing extensive payroll management.
G2 reviewers highlight that ADP Workforce Now's implementation process is generally smooth, although some users have reported minor configuration challenges. In contrast, Inova Payroll is praised for its easy setup, which many users found to be a significant advantage when starting with the software.
Users say that while both platforms provide good support, ADP Workforce Now's support quality is perceived as lower compared to Inova Payroll. Reviewers have noted that Inova's team is knowledgeable and responsive, which can be crucial for businesses that require ongoing assistance.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Inova Payroll
No pricing available
Free Trial
ADP Workforce Now
No trial information available
Inova Payroll
No trial information available
Ratings
Meets Requirements
8.6
3,168
9.0
520
Ease of Use
8.3
3,389
8.4
526
Ease of Setup
7.7
1,837
8.3
344
Ease of Admin
8.1
1,634
8.5
373
Quality of Support
7.9
2,874
9.2
503
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
Does Inova have any plans of automating the payroll submission and new hire enrollment process?
2 Comments
LM
Paul, thank you for your review of Inova. The large majority of our clients are 100% online onboarding and payroll with no paper-based processes involved....Read more
What size employer do you generally work with?
1 Comment
Official Response from Inova Payroll
Inova Payroll has clients with one employee all the way up to multilocation employers with several thousand employees. Our services range from simple, online...Read more
How does your pricing work?
1 Comment
Official Response from Inova Payroll
Inova's pricing for payroll services is based on the number of checks and the payroll frequency. Inova HCM, our human capital management system, is priced...Read more
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