G2 reviewers report that ADP Workforce Now excels in providing a comprehensive, all-in-one platform that integrates payroll, HR, time tracking, and benefits, which significantly enhances operational efficiency. Users appreciate features like the seamless navigation and payslip integration that help streamline their daily tasks.
Users say Inova Payroll stands out for its exceptional customer support, with many praising the quick response times and the helpfulness of their representatives. One user highlighted their experience with a specific rep, noting, "I always get a quick response," which reflects the company's commitment to service.
According to verified reviews, ADP Workforce Now has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. This is supported by feedback emphasizing its ability to resolve payroll issues promptly, such as ensuring salaries are processed on time.
Reviewers mention that while Inova Payroll offers a user-friendly setup process, ADP Workforce Now's more extensive feature set may require a steeper learning curve. However, users still find value in the intuitive onboarding wizard that helps ease the transition.
G2 reviewers highlight that ADP Workforce Now's robust reporting capabilities and compliance features are particularly beneficial for mid-market companies, helping them navigate complex regulatory requirements effectively. This is a crucial advantage for organizations looking to maintain compliance effortlessly.
Users note that while Inova Payroll has a strong focus on customer service, ADP Workforce Now's broader market presence and feature richness make it a more reliable choice for companies seeking a comprehensive HR solution. The feedback indicates that ADP's platform is better suited for organizations that require a wide range of functionalities.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing available
Inova Payroll
No pricing available
Free Trial
ADP Workforce Now
No trial information available
Inova Payroll
No trial information available
Ratings
Meets Requirements
8.6
3,205
9.0
523
Ease of Use
8.3
3,425
8.4
529
Ease of Setup
7.7
1,872
8.3
347
Ease of Admin
8.1
1,644
8.5
377
Quality of Support
7.9
2,906
9.2
506
Has the product been a good partner in doing business?
How does Workforce Now compare to other payroll services?
5 Comments
MM
ADP offers a comprehensive payroll service. They are up-to-date with the latest legislature and offer many learning tools & reports to keep you compliant. Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How is ADP Workforce Now transforming human resource management and payroll processing in organizations?
1 Comment
VB
Reduces manual calculations, tax filings, and compliance risks.Read more
Does Inova have any plans of automating the payroll submission and new hire enrollment process?
2 Comments
MS
I have used Inova for several years and have been great. My rep Richard is awesome ans gets what I need when I need it. They handle the HR info needed with...Read more
Inova is not software per se but a payroll processing company. With Inova, you can do as much or as little of the payroll HR that you want. For me, I let...Read more
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