I have a great account representative. Review collected by and hosted on G2.com.
Not really. Perhaps less reminder emails Review collected by and hosted on G2.com.
Hands down - Shelley, my Inova rep. She consistently goes above and beyond to ensure that I have all the tools and access to run payroll, maintain employment records, and run reporting. Review collected by and hosted on G2.com.
The lack of system support for integration on the back end of Inova - the payroll and HR/Reporting side do not talk to each other. Causing a lot of manual processes for reporting execution. Review collected by and hosted on G2.com.
It takes the worry off of me and the reports are easy to understand. Review collected by and hosted on G2.com.
I have never been disappointed using Inova. I like everything. Once I learned how to navaigate, reports were easy to find Review collected by and hosted on G2.com.
I use Inova Payroll for my bagel shop, and they handle my weekly payroll and keep everything up to date. They take care of direct deposits and getting checks to all of our employees, and they also did our W-2, making paying our employees easy. I like that they send me reminders every Sunday or Monday morning, and my representative, Joshua, is quick to help whenever I have questions. It's easy to stay on top of what needs to be done with them on my team, and my partner appreciates that I don't have to spend so much time since I'm able to get payroll completed so fast. The initial setup was very easy, and I'm grateful my brother's shop recommended Inova Payroll to me. Review collected by and hosted on G2.com.
can not think of anything as of now Review collected by and hosted on G2.com.
Thank you, Bonita. It means so much to hear that payroll has become simpler and faster for you. We truly appreciate your brother recommending us and are proud to partner with your business.
I love the customer service I receive from my payroll processor, Tynisha Sanders. She is amazing and makes me feel as though I am her only customer, being very responsive, helpful, and professional. You can even hear the smile in her voice! The whole team at Inova Payroll is wonderful and works together to provide the best service around. I've never had any issues; if there's a special report I need, they program it into the system. Their customer service is amazing. Review collected by and hosted on G2.com.
Nothing!! I always get the best service! Review collected by and hosted on G2.com.
Shelly, we truly appreciate your kind words. Tynisha and the entire team take great pride in providing that level of care and responsiveness. Thank you for the opportunity to support you!
I use Inova Payroll for processing payroll and filing and paying payroll taxes. I love that I don't have to do tax calculations or worry about remitting taxes to the federal and various state governments. The software is very easy to use, but the best part is the responsiveness of the support staff if I have a question or problem. My favorite feature is the integrated mobile-device-based timeclock, which saves me from having to calculate hours and do overtime calculations. Review collected by and hosted on G2.com.
I wish that it was a little more self-service for the employees with tax and deposit information. They are still required to give me their information, which I then enter into the system if they wish to change withholding or deposit accounts. Review collected by and hosted on G2.com.
I love the UKG Ready system, but what truly sets Inova apart is their client support—responsive, knowledgeable, and genuinely invested in our success. Our representative, Dawn, is outstanding and consistently goes above and beyond to help us. Review collected by and hosted on G2.com.
At this time, I have no complaints about Inova. Review collected by and hosted on G2.com.
The assistance and timely responses from the team have always been outstanding. We are super pleased as are our clients. We have referred and/or implemented over 10 clients to IPS (Inova.) Review collected by and hosted on G2.com.
We continue to hope that UKG delivers a more robust PM tool (customizable) to end users on Invova. Review collected by and hosted on G2.com.
overall, the system is relatively easy to use and easy to navigate Review collected by and hosted on G2.com.
when onboarding/hiring a new applicant, be able to add all fields that are required. Review collected by and hosted on G2.com.
The team is great on customer response and needs. They have all the answers that I need quickly and helpfully. When I have a possible error, they are quick to resolve. Review collected by and hosted on G2.com.
That I have to do it. My last job someone else did payroll. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Could you develop a way to review timesheet in separate screen while having PTO requests open?
Averages based on real user reviews.
2 months
14 months
6%
