Infor POS Reviews & Product Details

Infor POS helps operators in hotels, food services, restaurant chains, and other hospitality locations control incoming data from multiple revenue centers. Transactions are securely integrated to leading payment platforms, meal plan solutions, and loyalty applications, making for an easy-to-use, operationally versatile solution.

Seller

Infor

Discussions

Infor POS Community

Overview by

Ryan Ashton (Director of Marketing - Hospitality at Infor)

Top-Rated Alternatives

Restroworks Restaurant POS

4.8/5(1,357)

View All Alternatives

User Insights

Average based on 5 real user reviews.

Log in to unlock pricing and user insights

G2 reviews are authentic and verified.

Here's how.

U

Verified User

Director of Student Accounts

Mid-Market (51-1000 emp.)

7/26/2019

2/5

Having used the system in a college environment, this reviewer finds running reports easier and cleaner than with previous products. The software, however, is too focused on restaurant operations, making it less relevant for educational needs.

View Full Review

Summarized using AI

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/29/2016

"Costly and decent support"

2.5/5

What do you like best about Infor POS?

Decent pos software sub par support when needed Review collected by and hosted on G2.com.

What do you dislike about Infor POS?

Support is lacking for a software that has so many problems Review collected by and hosted on G2.com.

SL

Steven L.

Director of Information Groups and Technology

Food & Beverages

Small-Business (50 or fewer emp.)

8/12/2015

"The world's simplest point of sale, cloud based, enterprise upgrade for your brand."

5/5

What do you like best about Infor POS?

Infrastructure is handled by dedicated professional staff allowing our brand to focus on business rather than technology. We switched over to them in 2007 and haven't looked back. Review collected by and hosted on G2.com.

What do you dislike about Infor POS?

The primary interface is your web browser, sometimes this can be an issue if the browser is updated and internal changes are applied to the browser (Chrome or IE) and you need to switch to a different browser. Review collected by and hosted on G2.com.

Recommendations to others considering Infor POS:

Super customization with 3rd party software is not allowed to the system however for us this is not an issue, we've been able to install coupon gateways using https and it works great. Review collected by and hosted on G2.com.

What problems is Infor POS solving and how is that benefiting you?

Our business problems were vast, we had about 5 different POS in the field in the stores and half did not connect to the polling server properly usually with an issue at the store. The POS at the time was not hardened allowing the stores to make changes, to price and product. Vivonet solved this. Review collected by and hosted on G2.com.

AE

Aaron E.

Operations Manager

Food & Beverages

Mid-Market (51-1000 emp.)

7/23/2015

"Very capable software for handling our small business"

2.5/5

What do you like best about Infor POS?

I really enjoy the capacity for remote real time tracking of our numbers--from the minute details to the bigger picture. The platform itself is relatively customizable, and functions well in a fast paced environment.

The touch screens and cash registers that came along with it also are very responsive to constant use. Review collected by and hosted on G2.com.

What do you dislike about Infor POS?

Honestly, I don't like that the software itself requires Windows exclusively. I find Windows to be considerably buggy and prone to obsolescence within a couple of years. The look of it these days is a little bulky and outdated.

In addition, it can often take quite a long time to get in touch with the support staff when issues arise. Most often, these issues affect your business in the moment and need to be addressed in the immediate. I often found myself on hold during our busiest time of day for close to an hour every time. Review collected by and hosted on G2.com.

Recommendations to others considering Infor POS:

I think it's incredibly important to keep in mind the scope of your business when you are deciding which POS platform to move forward with. It has functioned very well for us for several years, but there are definitely other options out there. Review collected by and hosted on G2.com.

What problems is Infor POS solving and how is that benefiting you?

We have used Vivonet to great success in terms of consolidating and keeper much better track of all of our labor reporting and accounting. This software paves the way for good business practices. Review collected by and hosted on G2.com.

UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/5/2015

"Stable and reliable POS product"

5/5

What do you like best about Infor POS?

Software and hardware are quite stable and easy to operate. Technical support is generally quite good - knowledgeable and likely to fix problem at first call. Review collected by and hosted on G2.com.

What do you dislike about Infor POS?

Recent software release is slow/laggy. Wait times for technical support can be very long. Enterprise manager (online reporting tool) seems archaic - no mobile support, and each restaurant location has a separate profile and requires a different login. Review collected by and hosted on G2.com.