Infigo Reviews & Product Details

The visual customization options are better than anything I’ve used before. It feels more like a website than a generic store. The full branding capabilities make it easy to capture a client’s brand accurately, and the UI/UX is quite nice as well.

API integration has been great. We’re tied into our MIS, UPS, FedEx, and Avalara Tax. The system is fast and responsive, and I’ve had little to no downtime with Infigo.

My favorite part of Infigo, though, is the SUPPORT team. No one I’ve worked with previously can compare. It’s a top-class operation: quick intervention, easy to understand, accountable and always have the answer I am hunting. Review collected by and hosted on G2.com.

Infigo is extremely capable. I have not been told "No, it can't do that". The answer always seems to be Yes, it can do that. With such a powerful foundation, it is expected that their would be a robust amount of options within the configuration options. That would be my only complaint. The amount of digging though windows and clicking to configure product, payment, shipping and other attributes can be overwhelming at times, but the more you build, the more it all makes sense. Our clients are very unique from one another, rather than all sharing similar work styles, I'm sure that contributes to my experience. After a few builds the overwhelming number of check boxes and configuration settings start to feel comfortable. The good features far outweigh the negative ones so you learn to live with it.

A more streamlined approach to building a store such as a configuration wizard; to help us address and understand each of the settings and ensure configuration options are correct, while creating a new storefront.

Though I do realize, this is also what makes Infigo so flexible and customizable. Review collected by and hosted on G2.com.

THE SUPPORT TEAM! Plus, the software architecture is very flexible and powerful. I've not been told, NO, it can't do that. Review collected by and hosted on G2.com.

There are numerous settings and checkboxes to utilize, but something so powerful must have many levers to control functionality. It is a fair trade off once you get used to it. Review collected by and hosted on G2.com.

I like the openness of the Infigo platform, which allows us to make changes on an individual storefront. This flexibility is a big plus compared to our previous templated solutions. I love the monthly newsletters and updates, as they keep us informed about the changes made to the platform. The platform itself has a newer look and feel and offers advanced options we were looking for. The ability to connect to other applications via API is another feature I appreciate, giving us flexibility by integrating with other print automation software. The staff at Infigo are great; they typically resolve issues quickly and efficiently and are willing to answer questions about the platform, which is refreshing. Review collected by and hosted on G2.com.

There are a few issues from our end that we would like to see changed. The 'SPO' module is cumbersome to use for our orders as we can have multiple types or products in one order and these are split across the groupings. The Invent plugin for InDesign is the second best plugin I've used for variable data processing on a storefront. With some work, it could move into first and it's the simple things (from a user perspective) that keep it in second place - these include not being able to use tabs or auto-leading or other character/paragraph format options. Review collected by and hosted on G2.com.

Its ease of use, customisation and hands on service team. Review collected by and hosted on G2.com.

The amount of legacy feature names in the platform and articles which are no longer relevant but still appear in the Zen Desk Help site contradicting new ways of doing things. Review collected by and hosted on G2.com.