--- title: IAM Identity & Access Management Reviews meta\_title: 'IAM Identity & Access Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how IAM Identity & Access Management works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 3 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps ---

### IAM Identity & Access Management Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **seamless integrations** of IAM with AWS tools, enhancing scalability and flexibility for their operations. [(1 mentions)](https://www.g2.com/products/iam-identity-access-management/reviews?filters%5Bsentiment_snippet%5D=1997200&qs=pros-and-cons#reviews)

### Top Pros or Advantages of IAM Identity & Access Management

##### 1. Integrations

Users value the **seamless integrations** of IAM with AWS tools, enhancing scalability and flexibility for their operations.
[
See 1 mentions
](https://www.g2.com/products/iam-identity-access-management/reviews?filters%5Bsentiment_snippet%5D=1997200&qs=pros-and-cons#reviews)

See Related User Reviews

EG

Eric G.

Small-Business (50 or fewer emp.)

4.5/5

"Solid Identity Management Solution"

What do you like about IAM Identity & Access Management?

IAM integrates with AWS tools and other services and can scale based on needs.

## Top-Rated Alternatives

[

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

TeamViewer

4.5/5(4,149)

](https://www.g2.com/products/teamviewer/reviews)

[

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

Talkdesk

4.4/5(2,568)

](https://www.g2.com/products/talkdesk/reviews)

[

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

Dynatrace

4.5/5(1,366)

](https://www.g2.com/products/dynatrace/reviews)

[
View All Alternatives
](https://www.g2.com/products/iam-identity-access-management/competitors/alternatives)

 ![Somnath M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Somnath M.")
SM

Somnath M.

Technical Consultant

Enterprise (\> 1000 emp.)

8/16/2024

"Identity and Access Management necessity of today's organizations"

5/5

What do you like best about IAM Identity & Access Management?

Identity and Access Management or in short IDAM allows an organization to manage user lifecycle in a controlled way. It helps to automate provisioning of user's privileges with minimal effort and also allows organization to take required action when a user is not part of organization or review existing user's access periodically. Certain useful feature like Seggregation of Duties allow a end user and system admin to to easily process a request. dedicated Customer support ensure to resolve day to day issues. Since organization users access different portals everyday as part of their day to day activity it is mandatory to monitor them all time. Nowadays IDAM tools are cloud based so it has become easier to implement, integrate and store data over the cloid. Review collected by and hosted on G2.com.

What do you dislike about IAM Identity & Access Management?

Since IDAM looks after security related issues they must comply with certain laws like SOX or HIPAA, hence lot of documention required for minimal changes within the system and it is sometimes difficult to go thorugh all those documentation and understand everything. Review collected by and hosted on G2.com.

What problems is IAM Identity & Access Management solving and how is that benefiting you?

It is allowing an Organization to manage end user lifecycle within an Organization through different salient features of it, such as easily onboarding an user, providing Birth-Right-Access based on their employee type/location/role, generating reports related to users, reviewing and taking actions on user access through certification cycles, managing non human identites/accounts, managing orphan and rogue identity/account and offbording access of users when not required. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

EG

Eric G.

Director

Small-Business (50 or fewer emp.)

1/21/2025

"Solid Identity Management Solution"

4.5/5

What do you like best about IAM Identity & Access Management?

IAM integrates with AWS tools and other services and can scale based on needs. Review collected by and hosted on G2.com.

What do you dislike about IAM Identity & Access Management?

Platform is intimidating at first and Initial setup requires expertise. Review collected by and hosted on G2.com.

What problems is IAM Identity & Access Management solving and how is that benefiting you?

API Access management and role management. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Sanchit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanchit M.")
SM

Sanchit M.

DDI/f5 SME

Mid-Market (51-1000 emp.)

8/4/2024

"Seamless , secure access to everything"

5/5

What do you like best about IAM Identity & Access Management?

Mitigate the risk of identify based attacks by modernization and securing multi cloud identies and network issues Review collected by and hosted on G2.com.

What do you dislike about IAM Identity & Access Management?

Licensing cost and complex integrations. Review collected by and hosted on G2.com.

What problems is IAM Identity & Access Management solving and how is that benefiting you?

With this solutions we insurance the security of all organisation resources Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of IAM Identity & Access Management for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo")

TeamViewer

4.5

 (4,149) 

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[

2

 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo")

Talkdesk

4.4

 (2,568) 

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[

3

 ![Dynatrace Logo](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace Logo")

Dynatrace

4.5

 (1,366) 

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

](https://www.g2.com/products/dynatrace/reviews "Dynatrace")[

4

 ![ManageEngine Endpoint Central Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central Logo")

ManageEngine Endpoint Central

4.5

 (1,129) 

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

](https://www.g2.com/products/manageengine-endpoint-central/reviews "ManageEngine Endpoint Central")[

5

 ![PagerDuty Logo](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty Logo")

PagerDuty

4.5

 (972) 

PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.

](https://www.g2.com/products/pagerduty/reviews "PagerDuty")[

6

 ![xMatters Logo](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters Logo")

xMatters

4.5

 (786) 

xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

](https://www.g2.com/products/xmatters/reviews "xMatters")[

7

 ![Zoho Assist Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist Logo")

Zoho Assist

4.7

 (717) 

Remote support with Zoho Assist is simple, fast and affordable. It requires no prior installation of any software and can be run entirely on browser. It is tailored for small and medium business IT support, outsourced IT firms, independent IT technicians and remote PC repair service personnel like you.

](https://www.g2.com/products/zoho-assist/reviews "Zoho Assist")[

8

 ![Five9 Intelligent Cloud Contact Center Platform Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform Logo")

Five9 Intelligent Cloud Contact Center Platform

4.1

 (625) 

Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews "Five9 Intelligent Cloud Contact Center Platform")[

9

 ![LogicMonitor Logo](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor Logo")

LogicMonitor

4.5

 (644) 

LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure.

](https://www.g2.com/products/logicmonitor/reviews "LogicMonitor")[

10

 ![WalkMe Logo](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe Logo")

WalkMe

4.5

 (574) 

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

](https://www.g2.com/products/walkme/reviews "WalkMe")
[Show More](#)

## Work at Lempinen & Partners Oy?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

[
Claim this profile
](https://www.g2.com/products/iam-identity-access-management/claim_requests/new?utm_medium=profile-footer-claim-cta&utm_source=g2)

##### Categories on G2

[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)

##### Explore More

[Braze vs CleverTap vs MoEngage: which mobile marketing platform is actually better for a mid-size app with 500K monthly active users?](https://www.g2.com/discussions/braze-vs-clevertap-vs-moengage-which-mobile-marketing-platform-is-actually-better-for-a-mid-size-app-with-500k-monthly-active-users)[Which accounts receivable system is best for startups](https://www.g2.com/discussions/which-accounts-receivable-system-is-best-for-startups)[Which low-code machine learning tools connect well with existing data warehouses like Snowflake or BigQuery without needing a separate ETL pipeline?](https://www.g2.com/discussions/which-low-code-machine-learning-tools-connect-well-with-existing-data-warehouses-like-snowflake-or-bigquery-without-needing-a-separate-etl-pipeline)

[Best demand side platforms](https://www.g2.com/discussions/best-demand-side-platforms-dsp-what-s-your-top-pick-for-2025)[Which lifestyle spending account platforms are most reliable based on reviews from benefits administrators reporting stable performance and minimal downtime?](https://www.g2.com/discussions/which-lifestyle-spending-account-platforms-are-most-reliable-based-on-reviews-from-benefits-administrators-reporting-stable-performance-and-minimal-downtime)[Pros and Cons Details](https://www.g2.com/products/iam-identity-access-management/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)