Hubstaff Reviews & Product Details

What I like best about hubstaff is how easy it is to track my time without it getting in the way of my work. I just start the timer when I begin a task, and it runs quietly in the background. It also makes it easy to show my manager how much time I've spent on each project, so there's no confusion about my hours. The activity reports and timesheets are clear, and the app is lightweight, so it doesn't slow down my system even when I'm working on heavy development tasks. Review collected by and hosted on G2.com.

Sometimes the idle detection stops the timer while I'm still working, for example when I'm reading a task, reviewing designs or checking pages on another screen. I then have to add that time back manually. The random screenshots can also feel a bit intrusive at times. Apart from that, I don't have any major complaints. Review collected by and hosted on G2.com.

It’s very easy to see my hours in either my own time zone or my organization’s, and the navigation to different types of views is really obvious. As a contractor, I’m happy that most of my clients/agencies use Hubstaff; it makes it simple to calculate hours, handle invoicing, etc., without having to learn a new system every time. Depending on the client, the ability to add hours myself and edit time is also really nice.

I’m also fond of the (newer, I think!) feature that lets you discard idle time and keep going, or turn it off. It’s MUCH nicer than realizing I left something running accidentally and then having to contact an administrator, and so on.

Overall it’s mostly straightforward, and it keeps improving. It’s a pretty good setup. The UI could maybe be a tiny bit cleaner and less technical, but it’s still easy to use, and it breaks things down into a good mix of granular and less-granular views so you have solid options. Review collected by and hosted on G2.com.

Something that perplexes me is that the UI seems to treat every member or hire as if they’re an organization leader. For example, I don’t have permission to create reports or search other members, but those options still show up anyway. The UI doesn’t adjust to my role or assume I’m only looking for my own data (since I don’t manage anyone), so it ends up feeling like unnecessary clutter. I’ll click into “Reports” hoping to find what I need, only to realize I can’t customize most of it.

That’s a good segue into another issue: there are some odd gaps in customizability that lead to hunting around in nooks and crannies for basic information.

The #1 culprit for me here is earnings visibility. One thing I’d really like is an easy way to see how much I made per day, and to be able to move that date range around. Right now, I can put how much I made “today” or “this week” on my dashboard, just like I can with hours worked, which is great. But if I want to look at a different week to compare what I worked, I can’t change the range from the dashboard. Timesheets is right there for hours, but earnings are much harder to locate. It shows briefly on the home page, but to find weekly earnings where I can actually change the date range, I have to go into “Reports”—a section I mostly don’t need as an individual with no direct reports. Thankfully there’s a favorites feature, but it still feels like this should be easier to access without having to dig.

My absolute #1 issue (I’m listing it second only because I realize this is probably a feature that helps sell Hubstaff, but I’m still passionate about it) is that I’m not a fan—understatement—of screenshot software or “smart” URL/app-based auto-productivity assessment. To me, it seems like a major PII/privacy/potential HIPAA risk. If, halfway through a work session, Hubstaff captures sensitive information like passwords via screenshot, or I have to quickly reply to an email involving my medical history in the middle of a task, that information is exposed to my managers and potentially to Hubstaff staff. And, there's further risk around that, especially given how quick text is to pull from images: if Hubstaff were hacked while those screenshots are stored on servers, that information could be leaked. From a privacy and legal standpoint, this seems not only unfair but dangerous.

(Additionally, I don’t really have much of an option in my own privacy where Hubstaff is concerned: while I can choose not to work with a client, I have to opt into whatever my clients choose to capture in order to earn money at all. Sometimes that includes signing contracts before they disclose their time tracking and invoicing methods. That's not Hubstaff's fault, but it does mean that the more privacy-aware time tracking methods are -- and the more they highlight what they do to keep individual contributors' data safe -- the more I appreciate them.)

This kind of software also ends up policing what tools people use, especially since it’s used by task-based freelancers who may genuinely need to open websites that look random, entertainment-based, or social as part of their work. That can waste project manager/admin time too, with inflated “low productivity” numbers or alerts that then have to be investigated, or, worse, it can punish workers when those PMs don’t investigate closely.

If there’s a real pattern of low performance, it will show up in other places than which apps someone has open, and there are other tools to evaluate it with that don't bundle with time tracking. I would suggest that it makes more sense to offer these measures after the fact as an option for managers to use selectively—for example, focusing on individuals who show long-term patterns, like excessive idle time, repeated “keep and resume” on idle popups, or who have already been flagged via other KPIs—but not to be turned on across the board as part of onboarding, which forces employees or contractors to accept broad policing measures just to log time. Review collected by and hosted on G2.com.

the best thing with Hubstaff is you can track the project working hours indivisibly. Review collected by and hosted on G2.com.

nothing \as such but the pricing is too high as compare to other software. Review collected by and hosted on G2.com.

I really appreciate Hubstaff for its efficient time tracking and the motivation it provides. The time tracker and the activity percentage results are things I like the most. It gives accurate data, and I find the email updates with my weekly results very motivating. The software helps me track my time effectively, manage my productivity, and encourages me to stay disciplined. I also found the initial setup to be quite easy and not challenging. Review collected by and hosted on G2.com.

I've found a couple of issues with Hubstaff. Sometimes it doesn't track my working hours accurately, like I might notice thirty minutes or even an hour missing, which feels like it's a system malfunction or something. It would be great if this could be fixed to be more accurate. Also, I can't have two accounts with different emails, which is frustrating. I prefer to apply for jobs using my personal email rather than the company email, but Hubstaff makes it difficult. Plus, I should be able to track time for two different companies if I'm working for both. This limitation is quite inconvenient. Review collected by and hosted on G2.com.

We started using Hubstaff after a period of all in office work. Making the transition to partially remote made us nervous, but the visibility that Hubstaff offers made it incredibly easy to know exactly how much time each team member was spending on each of our client projects. Not only does hubstaff record time, but it also allows you to classify that time into different buckets which was really important for us in terms of operational efficiency and team transparency. Review collected by and hosted on G2.com.

I honestly don't have any downsides to share. The user interface is easy to use and the emailed weekly reports are a huge time saver. Review collected by and hosted on G2.com.

What I like most about Hubstaff is how easy it makes it to track time and manage productivity across remote teams. Features like automatic time tracking, detailed activity reports, and project-based tracking support transparency without adding extra administrative work. I also find the reporting tools especially helpful for keeping an eye on project progress, balancing workloads, and strengthening team accountability. Overall, Hubstaff offers a straightforward, reliable way to keep projects organized while giving both managers and team members clear visibility into how time is being spent. Review collected by and hosted on G2.com.

One drawback of Hubstaff is that some of its employee monitoring features can feel a bit intrusive, particularly for teams that place a high value on autonomy. The desktop app can also occasionally prompt reauthentication or run into minor syncing delays. In addition, while the reporting tools are helpful, tailoring reports to very specific business needs can take some time to learn and get right. That said, these feel like relatively minor issues compared with the overall value and visibility the platform provides. Review collected by and hosted on G2.com.

Almost all is still the same. I got a chance to switch to JIBBLE, then I realised how good, efficient HUBSTAFF is. It makes my life as TEAM LEAD easier because now I can track and manage everyone working for me. It's performance, accuracy, and integration of AI. Its UI also has become so friendly for me and also for my juniors too. Review collected by and hosted on G2.com.

Honestly, nothing, still a star for me. No complaints so far whatsoever. Review collected by and hosted on G2.com.

that they have smart reports that allow me to oversee our teams performance, and highlight when they fell off track without having to dig for that information Review collected by and hosted on G2.com.

I dislike they there is no mode to send specific reports to specific people. Right now I feed the report I want to Claude and have it create a workflow for me. It would be nice to cut out that middle man Review collected by and hosted on G2.com.

It helps me keep my daily work more organized and properly managed without making things complicated. I work as a Dietician and Nutritionist and also create health education content for social media, so I use it for managing wellness content tasks, patient follow-up work, and checking how much time is spent on different activities during the day.

The time tracking and to-do management features are very useful in my regular workflow because they help me stay focused while handling multiple health-related tasks together. I also like that project tracking, activity monitoring, reports, and productivity insights are available in one place, so it becomes easier to manage routine clinic work and content planning work side by side. The dashboard feels clean and easy to understand even for daily use.

Setup was also simple for me and the implementation process did not take much time. I liked that it supports integrations and different tracking options, which makes work management more flexible. Customer support is helpful whenever I wantany Help. I use Hubstaff many times during the week, especially while managing patient reports, content schedules, follow-up reminders, and health awareness content tasks. Overall, Hubstaff helps me manage daily work, task tracking, follow-up activities, and content related workflow in a much more organized and manageable way. It saves time during busy schedules and makes regular work easier to handle while keeping everything properly tracked from one place. Review collected by and hosted on G2.com.

Sometimes while switching between different tasks or projects, the timer may need a few extra clicks to start or move correctly, especially between desktop and web tracking. I also feel that some dashboard sections and settings can take time to fully understand in the beginning because there are many options available. Apart from that, the overall experience has been smooth and useful for managing regular work activities. Review collected by and hosted on G2.com.

The monitoring features and analytics are really helpful for us since our company is made up entirely of remote workers. I also really like the smart notifications, along with the real-time shift and schedule tracking. Review collected by and hosted on G2.com.

The bugs can be really frustrating sometimes. Also, I find the PTO feature a bit difficult to understand. I don’t like that late notifications sometimes come through late, and when I refresh the calendar page it still won’t show as on time, even if they clocked in on time. I’d prefer something more responsive and real-time, if Hubstaff could be that quick. ClickUp integration could be better when it comes to pulling info from Hubstaff, don't understand why we have t pay extra for the extra notifications? Should be included already. User interface has latency sometimes, and would be helpful if it's easy to access the articles for navigating. Review collected by and hosted on G2.com.