--- title: HubEngage Reviews meta_title: 'HubEngage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how HubEngage works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 70 scale: '5' date_modified: '2026-08-04' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # HubEngage Reviews **Vendor:** HubEngage **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 70 ## About HubEngage HubEngage is a Unified Multi-channel Employee Engagement Platform for Employee Communications, Employee Recognition, Enterprise Social, Surveys, Instant Messaging and AI Chatbot. Companies of all sizes can reach and engage all their employees through an intranet, mobile Apps, emails, SMS / Text messaging, and digital displays. With HubEngage, organizations have the flexibility to pick and choose the modules they need—whether it’s the communications hub, recognitions hub, social hub, surveys hub, instant messaging, or the AI chatbot. And as your needs grow, you can easily add more hubs without the hassle of buying another platform, managing new integrations, or requiring employees to switch between multiple apps. Scale effortlessly within the same app! With ONE App for employees organizations can see improved productivity, high engagement, and lower costs. The HubEngage Difference: Comprehensive: Biggest feature set of any platform covering all aspects of Comms and Engagement Personalized: Fully branded, Pick and choose modules, Customize experience for employees Automation: AI content generation, AI moderation, Sentiment analysis, Scheduling, Automated recognitions and more… Gamification: Points system, Rewards integration, Integrated gift cards, Leaderboards Multi-Language: Available in 30+ languages Stellar Support: Training, Engagement strategy support, Webinars, Best practices and more. Learn more at HubEngage.com and book a demo today! Best For: Internal Communications, HR, Employee Engagement, Employee Experience, Employee Communications, Corporate Communications, Human Resources, Corporate Affairs, Employee Health & Safety, Operations ## HubEngage Pros & Cons **What users like:** - Users appreciate the **easy communication** HubEngage offers, effectively connecting a large workforce and sharing accomplishments. (76 reviews) - Users value the **ease of use** of HubEngage, facilitating seamless communication and employee engagement across diverse teams. (74 reviews) - Users appreciate the **effective communication** capabilities of HubEngage, enhancing employee recognition and engagement across locations. (70 reviews) - Users value the **smooth communication** facilitated by HubEngage, greatly enhancing teamwork and operational efficiency. (60 reviews) - Users find the **setup of HubEngage incredibly easy and straightforward** , enhancing their overall experience with the platform. (52 reviews) - Users value the **communication efficiency** of HubEngage, enhancing teamwork through intuitive features and seamless content sharing. (48 reviews) - Easy Setup (48 reviews) - Users value the **simplicity of employee communication and engagement** that HubEngage provides, enhancing overall interaction and recognition. (47 reviews) - Features (46 reviews) - Users value the **engagement features** of HubEngage, enhancing communication and connection across multiple locations effectively. (43 reviews) **What users dislike:** - Users find the **learning curve steep** with HubEngage, making initial setup and customization quite challenging and time-consuming. (20 reviews) - Users find the **difficult setup** of HubEngage tedious, particularly for large organizations, hindering a smooth onboarding experience. (16 reviews) - Users experience **poor customer support** due to time zone differences, leading to frustrating delayed response times. (16 reviews) - Users find the **complex setup** of HubEngage challenging, often requiring extensive support to navigate effectively. (14 reviews) - Users find the **complexity** of HubEngage challenging, particularly with slow code delivery and restrictive file size limits. (13 reviews) - Confusion (13 reviews) - Users face **limited features** in HubEngage, leading to challenges with setup and reduced overall effectiveness for new users. (11 reviews) - Not User-Friendly (11 reviews) - Users find the **limited customization options** of HubEngage restrictive, impacting their ability to tailor the platform effectively. (10 reviews) - Login Issues (9 reviews) ## HubEngage Reviews ### 1. One solution to communicate with employee through a variety of channels. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about HubEngage?** The flexiblity and ease of using the app to communicate. **What do you dislike about HubEngage?** I wish the survey function analytics was a more robust. I wish texting was included in the price. **What problems is HubEngage solving and how is that benefiting you?** Getting information to everyone. Most of our workforce don't have company emails. ### 2. Engagement Super Powers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about HubEngage?** HubEngage keeps us connected across multiple locations, offering real-time insights into our peers' activities. We love seeing catered events come to life, even when we can’t be there in person. **What do you dislike about HubEngage?** We have no particular dislikes about HubEngage. **What problems is HubEngage solving and how is that benefiting you?** HubEngage unifies TCA by connecting multiple business lines across various locations. It allows employees to see the bigger picture of the company and experience the brand through multiple perspectives. ### 3. Review of SAM eHub Powered by HubEngage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2025 **What do you like best about HubEngage?** Seamless communication Easy content sharing Intuitive user experience **What do you dislike about HubEngage?** The only minor area for improvement is customer support. Due to time zone differences, response times can sometimes be delayed. **What problems is HubEngage solving and how is that benefiting you?** Unified communication platform for all employee and contractor with and without email account. ### 4. Great Internal Communication Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about HubEngage?** HubEngage is easy to setup, easy to manage and staff love using it. **What do you dislike about HubEngage?** Nothing really - would love it there was an interactive schedule tool added in **What problems is HubEngage solving and how is that benefiting you?** Before HubEngage we used email for communicating with staff which was not effective and we couldn't tell if people were reven reading all the communications. Now with HubEngage we can send out communications to staff and check who has read them and made it interactive. ### 5. Great platform for communication channels **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media **Reviewed Date:** March 12, 2025 **What do you like best about HubEngage?** The ability to customize segmentation and live updates **What do you dislike about HubEngage?** Would like to see more customization options. **What problems is HubEngage solving and how is that benefiting you?** Streamlining communication channels and resource information. ### 6. Its a good platform with many features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** May 02, 2025 **What do you like best about HubEngage?** Ability to share different kind of messages to our team **What do you dislike about HubEngage?** Not much, maybe not as flexible as it could be but I am reaching **What problems is HubEngage solving and how is that benefiting you?** Internal broad communications ### 7. Great platform with high level of support available **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about HubEngage?** HubEnage is easy to use, and when any questions come up, the team is always quick to help. **What do you dislike about HubEngage?** I can't think of anything I dislike at the moment. **What problems is HubEngage solving and how is that benefiting you?** Employee communication. HubEngage is giving us a single location for all communication. Combining things like rewards, documents, and social in one place keeps the use of multiple apps down. ### 8. Too Slow and Unreliable for Fast-Paced Needs **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about HubEngage?** I appreciate the full-screen options for a more immersive experience. **What do you dislike about HubEngage?** The platform is slow to update, features often don’t work as expected, and support lacks clear solutions beyond promises of future updates. **What problems is HubEngage solving and how is that benefiting you?** HubEngage helps centralize communication and engagement, providing tools that make it easier to connect with the team and share updates. The full-screen options enhance usability and make content more engaging. **Official Response from Tushneem Dharmagadda:** > We are sorry to hear about your experience with our digital signage module. I would like to review these issues and see what we can do to make it right. We release about 60 new features every quarter and almost every customer request for enhancement is addressed. It just might be that our team did not inform you about the features you were looking for. Would really appreciate if you can get in touch with our customer engagement team. Thanks much. ### 9. Great platform, but could use some additional features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about HubEngage?** Easy to use, schedule, and engage with users. **What do you dislike about HubEngage?** I wish there were more available features. Especially embedding into the post. I tried to embed a digital publication and it came up as a grey box. **What problems is HubEngage solving and how is that benefiting you?** Getting information out to users. ### 10. Great platform. Easy to use. Enjoyed by employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about HubEngage?** HubEngage is a great way to keep employees connected to each other and provide a space for all company updates in an easy to use platform. **What do you dislike about HubEngage?** I would like the ability to create custom widgets. **What problems is HubEngage solving and how is that benefiting you?** All company communication. Employee engagement. Gives us a sigular platform to connect across the organization. ### 11. Useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rove A. | Customer Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about HubEngage?** Hubengage is very helpful for us especially if you are working in sales as you get handle all customers in different platforms including hubengage. **What do you dislike about HubEngage?** Sometimes it goes idle if you forget to click the page for quite a while -- for like 45 minutes to an hour. **What problems is HubEngage solving and how is that benefiting you?** Easy to use and navigate especially ib assisting customers ### 12. A great way to stay connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about HubEngage?** A great platform for everyoen to stay engaged and informed **What do you dislike about HubEngage?** Could use a possible AI generated search bar **What problems is HubEngage solving and how is that benefiting you?** Currently workign on a ay to upload and dynamically show employee cards/barcodes whichwill allow employees to keep all company information together in one location ### 13. G2 for SAM eHub **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about HubEngage?** 1) User Friendly 2) Pre-configured menu 3) Reasonable price **What do you dislike about HubEngage?** Posting content only allows 2 levels (subfolder), which cannot accommodate companies with many plants around the regions. Cannot segregate non-employees from the portal. **What problems is HubEngage solving and how is that benefiting you?** 1) Mobile application usage 2) Easily reach all employees, including those who are non-executives. 3) Employee communication and feedback ### 14. It has had it's challenges. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2025 **What do you like best about HubEngage?** Easy communication with our teams across the company. **What do you dislike about HubEngage?** It is not an intuitive solution that requires a lot of work with little training. **What problems is HubEngage solving and how is that benefiting you?** Better communicatons and engagement amongst our teams. ### 15. Enhanced Engagement With HubEngage **Rating:** 4.5/5.0 stars **Reviewed by:** Frank G. | Customer Care Rep, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about HubEngage?** We have used HubEngage for employee engagement and it is a very reosurceful tools. Employees are able to communicate effectively which promotes teamwork and we have realized enhanced productivity. **What do you dislike about HubEngage?** I have used HubEngage with no negative encouters. **What problems is HubEngage solving and how is that benefiting you?** We use HubEngage for employee communication and engagement and it meets our needs. Other features such as digital signatures and employee recognition comes as a bonus. ### 16. Versatile software! **Rating:** 5.0/5.0 stars **Reviewed by:** Suganya S. | Quality Assurance Analyst, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about HubEngage?** This software let's you connect with 100% of your workforce employees through different platforms. The real time analytics gives us how it engages with employees. **What do you dislike about HubEngage?** Tha app seems to be down or displays half the data. **What problems is HubEngage solving and how is that benefiting you?** Paves way to effective Employee communication under one roof with different platforms. ### 17. My Experience With HubEngage **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa C. | IT Manager , Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about HubEngage?** The software makes employee communication and engagement easy. It allows secure communication It also makes recognizing special talents easy The software is a great Instant Messaging solution for business. **What do you dislike about HubEngage?** With HubEngage, we have met all our needs. **What problems is HubEngage solving and how is that benefiting you?** We have used this software for customer engagement and it also comes with digital signature features. ### 18. Best App for Employee Recognition **Rating:** 4.5/5.0 stars **Reviewed by:** Aarti P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about HubEngage?** We have been using the Employee Recognition Module of HubEngage for the past 2 years and we have seen amazing engagement from our employees. It supports peer-to-peer recognition. The best feature we liked is you can nudge employees to recognize each other. **What do you dislike about HubEngage?** Earlier the self-recognition feature wasn't available for admins which we had requested a few months back and it has been heard and implemented now. **What problems is HubEngage solving and how is that benefiting you?** Employee motivation ### 19. Life saver tool for HR Activities !!! **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit G. | Search Engine Optimization Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about HubEngage?** Best thing that i like about HubEngage Tool - 1. Easy to use and even HR interns can work on it which increases efficiency 2. HubEngage can automate client contacts such as welcome emails, order confirmations, and follow-up messages, which saves time. **What do you dislike about HubEngage?** Few things that needs improvement in HubEngage Tool - 1. HubEngage currently has extremely limited reporting features which is a roadblock in some business case scenario. 2. HubEngage can leverage AI to automate additional processes and give customers more individualised service. **What problems is HubEngage solving and how is that benefiting you?** Business Problems that can be solved using HubEngage as a Tool - 1. HubEngage is a platform that is scalable and can expand along with a company. 2. Businesses can use HubEngage to gauge client satisfaction using tools like surveys and feedback forms which is a great feature to know customer at a much granular level. ### 20. Communication is the Key **Rating:** 4.0/5.0 stars **Reviewed by:** Yash S. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about HubEngage?** Easy to use communication hub to connect with your professional co-workers. **What do you dislike about HubEngage?** Customization of UI is not that attractive. **What problems is HubEngage solving and how is that benefiting you?** It helps me connect with my colleague quickly; the hub features are great!! - [View HubEngage pricing details and edition comparison](https://www.g2.com/products/hubengage/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+23%3A57%3A02+-0500&secure%5Bsession_id%5D=65241ba5-59b2-49a7-aa91-fd8ce5f5f0bf&secure%5Btoken%5D=9f872d3db13eebb2ac6bd7b40428818aaeb9d9e4123a082873aa6879dde19861&format=llm_user) ## HubEngage Integrations - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) ## HubEngage Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Business Instant Messaging** - File Sharing - Notifications - Search **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Platform Basics** - Reporting - Dashboard - Performance **Platform Basics** - Remotely Content Management - Content Scheduling - Multi-User Access **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Platform Content** - Automation - File Sharing - Content Library **Platform Content** - Media Formats - Media Editor **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards **Platform Interoperability** - Hardware **Survey Insights** - Reporting & Analytics - Data Exporting - Permissions **Learning** - User Interaction Learning - Error Learning **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Platform Additional Functionality** - Asset Management Integration - Network Reporting **Content Generation** - Creativity - Content Accuracy **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Digital Signage** - Cross-system Integration **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top HubEngage Alternatives - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,613 reviews) - [Motivosity](https://www.g2.com/products/motivosity/reviews) - 4.7/5.0 (3,451 reviews) - [Cooleaf by ITA Group](https://www.g2.com/products/cooleaf-by-ita-group/reviews) - 4.9/5.0 (902 reviews)